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Tristar Hotel

Property class: 3.5

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A garden, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Tristar Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room

Executive Room | Minibar, desk, soundproofing, WiFi (free)

Executive Room

  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, soundproofing, WiFi (free)

Deluxe Room

  • Garden view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Minibar, desk, soundproofing, WiFi (free)

Twin Room

  • Garden view
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Rubaga, a neighborhood in Kampala, is home to Tristar Hotel. Uganda National Museum and Destreet Art Gallery are cultural highlights, and some of the area's landmarks include Independence Monument and Kasubi Tombs. Wonder World Amusement Park and Nakigalala Tea Estate are also worth visiting. Visit our Kampala travel guide
Map
Plot 1215 Kabowa Road, Kampala

What's nearby

  • Kabaka's Lake
    2 min drive - 1.0 mile
  • Rubaga Cathedral
    4 min drive - 1.9 miles
  • Kasubi Tombs
    8 min drive - 3.9 miles
  • The Acacia Mall
    9 min drive - 4.6 miles
  • Speke Resort and Conference Centre
    11 min drive - 6.7 miles

Getting around

  • Entebbe Intl. Airport (EBB)
    59 min drive

Restaurants

  • Kfc Rubaga
    3 min drive
  • Sky Beach - Freedom City
    3 min drive
  • Fish market
    3 min drive
  • Bwebajja Nyama Choma
    4 min drive
  • Cafe de la presse
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Is Tristar Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Tristar Hotel?

Check-in start time: 11:30 AM; Check-in end time: anytime.

What time is check-out at Tristar Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Tristar Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Tristar Hotel located?

Located in Rubaga, this hotel is 0.9 mi (1.5 km) from Kabaka's Lake and within 3 mi (5 km) of Buganda Parliament and Rubaga Cathedral. Owino Market and Gaddafi National Mosque are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tristar Hotel Reviews

6.8

6.8

Cleanliness

3.0

Amenities

6.8

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 2 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

Verified review

6/10 Okay

Liked: Room comfort
Disliked: Property conditions & facilities

Moderate hotel away from main centres

The hotel was reasonable for the price. We'd stayed in three other hotels in Uganda and would not say it was by any means the worst. It did have free internet which was handy although a bit frustrating with a number of router reboots to restore connections. The food menu was extensive in comparison to others we went to but as we only stayed the one night can't vouch for availability on the day. The bed was good with a full mossie net around the bed not that we needed it. Traffic noise was bad during main hours but calmed down at night. This is Africa and a poor part of Africa so don't expect top class service or performance - be prepared to accept lower standards and just enjoy the experience . If you can lower your standards then don't go.
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
予約が上手く伝わっていない
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Some of the staff were good and attentive even if they moved a little slowly, but the cook was a moron. He/She doesn't know the difference between a cream sauce and tomato sauce on pasta. The cook just prepares whatever food they want and expects you to eat it. The "deluxe" room also has only one working electrical outlet. This is quite impractical for many modern appliances that need to be recharged, The attendant George was very helpful though. Thanks George! Otherwise, this is just another hotel which employs several lazy women with bad attitudes who are "in charge". It's also quite far from the city. It's best to avoid this place
Stayed 3 nights in Nov 2019