See all properties

Sheraton Kampala Hotel

4.0 star property
Family-friendly hotel with 5 restaurants connected to the convention center in Kampala

Choose dates to view prices

Photo gallery for Sheraton Kampala Hotel

2 bars/lounges, poolside bar
Exterior
Minibar, in-room safe, desk, blackout drapes
Club Suite, 1 King Bed, Non Smoking, Balcony | View from room
Sports facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 1 Double Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Shower/tub combination
  • 84 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (Balcony)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Non Smoking (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Balcony)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Balcony

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Shower/tub combination
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, Balcony

Club Suite, 1 King Bed, Non Smoking, Balcony | Minibar, in-room safe, desk, blackout drapes

Club Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Shower/tub combination
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Balcony)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Non Smoking (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Balcony)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking (Balcony)

Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds, Non Smoking (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Balcony)

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Non Smoking (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Couples treatment rooms, sauna, hot tub, steam room, body treatments

Kampala Serena Hotel

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 197 reviews
Kampala Serena Hotel

About the neighborhood

Map
Ternan Avenue, Kampala

What's nearby

  • The Parliament of the Republic of Uganda - 10 min walk - 0.6 miles
  • Uganda Golf Course - 15 min walk - 0.8 miles
  • Makerere University - 2 min drive - 1.2 miles
  • The Acacia Mall - 3 min drive - 1.6 miles
  • Mulago National Specialized Hospital - 3 min drive - 1.6 miles

Getting around

  • Entebbe Intl. Airport (EBB) - 63 min drive

Restaurants

  • ‪Karveli Bakery and More - ‬6 min walk
  • ‪Fang Fang Restaurant, Communications House - ‬11 min walk
  • ‪Slow Boat Resturant - ‬10 min walk
  • ‪Equator Bar - ‬8 min walk
  • ‪Seven Seas Restaurant - ‬8 min walk

About this property

Sheraton Kampala Hotel

Upscale family-friendly hotel located in Nakasero
You can look forward to an adjacent golf course, a poolside bar, and a grocery/convenience store at Sheraton Kampala Hotel. Indulge in a facial, a body treatment, and a massage at Sheraton Kampala Hotel Spa, the onsite spa. Be sure to enjoy barbecue and al fresco dining at the 5 on-site restaurants. Fitness classes are offered at the 24-hour gym; other things to do include racquetball/squash. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an outdoor tennis court
  • Extended parking, express check-out, and supervised childcare (surcharge)
  • Guest reviews speak highly of the helpful staff
Room features
All 236 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with satellite channels
  • Wardrobes/closets, balconies, and recycling

Languages

Arabic, English, Filipino, French, German, Greek, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; USD 20 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Paradise Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Facials
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 60 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Sheraton Kampala
Kampala Sheraton
Kampala Sheraton Hotel
Sheraton Hotel Kampala
Sheraton Kampala
Sheraton Kampala Hotel
Sheraton Kampala Hotel Hotel
Sheraton Kampala Hotel Kampala
Sheraton Kampala Hotel Hotel Kampala

Frequently asked questions

Does Sheraton Kampala Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sheraton Kampala Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Kampala Hotel?

Self parking is free at this property.

What time is check-in at Sheraton Kampala Hotel?

Check-in start time: 3 PM; Check-in end time: 5 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sheraton Kampala Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sheraton Kampala Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60 per person applies.

Where is Sheraton Kampala Hotel located?

This family-friendly Kampala hotel is located in the business district, within a 15-minute walk of Independence Monument, Uganda Golf Course, and Embassy of France. The Parliament of the Republic of Uganda and Embassy of Sudan are also within 15 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Sheraton Kampala Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 82 out of 202 reviews
Rating 8 - Good. 72 out of 202 reviews
Rating 6 - Okay. 26 out of 202 reviews
Rating 4 - Poor. 13 out of 202 reviews
Rating 2 - Terrible. 9 out of 202 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great staff. Enjoyed my stay!
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel in Kampala. The breakfast buffet was amazing!
Stayed 1 night in Sep 2024

10/10 Excellent

FARUK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice food keep it up
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

BOA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Amenities were decent. Breakfast was delicious. Room was clean and comfortable
Stayed 7 nights in Aug 2024

10/10 Excellent

VOLKER

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel staff, very flexible and friendly
Stayed 1 night in Oct 2023

10/10 Excellent

VOLKER

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly ad supportive!
Stayed 1 night in Oct 2023

10/10 Excellent

IBRAHIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not my first time nor will it be my last time I stay
Stayed 5 nights in Jul 2024

10/10 Excellent

peter kankaka

Liked: Cleanliness, staff & service, property conditions & facilities
The staff very friendly and exemplary customer service
Stayed 6 nights in Jul 2023

10/10 Excellent

Philip

Liked: Staff & service, amenities, property conditions & facilities
It is a first time experience and I would recommend it to others. The Gym was fantastic and staff very nice.
Stayed 10 nights in Oct 2023

10/10 Excellent

FARUK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was so nice and receptionist like Dalton he is so caring

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel so the rooms are slightly smaller however the location is excellent and the rooms have great views. It is within 5 minutes walk of every site of interest in downtown Kampala. The breakfast is excellent with a huge buffet filled with many items. Multiple restaurants with excellent yet well priced options. The staff is amazingly helpful and polite.
Stayed 1 night in Aug 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good and clean overall nice

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blu3 reunion

Wow factor from the entrance to the checkout . Everything and more in place for my comfort,logistics and applications. The upmarket aspect of this whole hotel was sublime ...the way the media handked the whole recreational area outside the hotel as well as using its backdrop to host such an amazing moment in Ugandan Blu3 reunion . This ambient vivacoius beautifully decorated hotel was perfect for my stay and would reach out to anyone wanting a hotel with a solid foundational flooring woth no ceiling ...."the benchmark has been set here."
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My experience

My experience with the staff is excellent. They know their job and they are very friendly. So generally, my experience with the staff from the reception to the breakfast, gym etc was excellent. The only bad experience was the noise I experienced the first night, Saturday the 17th. There was a live band that played till a few minutes after 11pm and they stopped the live band but continued with other music until I called for my room to be changed that night but there was no room available. I complained in the morning that I was disturbed from sleeping. Barnabas in the reception apologised profusely and promised to relocate me to the other wing of the building which he did and I slept better on Sunday night. Otherwise I really do not have much to complain about but to say that I had a great experience.
Stayed 4 nights in Feb 2024

6/10 Okay

Tom

Liked: Cleanliness
Disliked: Property conditions & facilities
Nothing special, but the security was over the top. I guess they had some VIPs in the hotel (no bodies fault really) but it was extremely inconveniencing. If I had not yet paid I would have definitely checked out early.
Stayed 8 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were remarkable from check in to check out. My second time staying and I will always stay here when i come to Kampala. Generous of spirit and service. I felt welcomed and cared for the entire stay. Congrats!
Stayed 2 nights in Sep 2024

10/10 Excellent

Hatano

Stayed 2 nights in Oct 2024

10/10 Excellent

Yasuo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

John

Stayed 4 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Aegis

Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2024