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Lake Victoria Serena Golf Resort & Spa

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Photo gallery for Lake Victoria Serena Golf Resort & Spa

A large outdoor swimming pool surrounded by palm trees and red umbrellas, with a tiled walkway and a building in the background. - Lake Victoria Serena Golf Resort & Spa (Kampala)
An aerial view of a resort with a central building, multiple docks, and surrounding water bodies. - Lake Victoria Serena Golf Resort & Spa (Kampala)
A courtyard with a fountain, a staircase, and a building with a modern design. - Lake Victoria Serena Golf Resort & Spa (Kampala)
Front of property - Lake Victoria Serena Golf Resort & Spa (Kampala)
A spacious lobby with a central fountain, surrounded by seating areas and potted plants. - Lake Victoria Serena Golf Resort & Spa (Kampala)
Luxury
5.0 star property
8.6

Excellent

Lakeside sanctuary with golf course

Sweeping golf fairways meet the shimmering waters of Lake Victoria at this tranquil resort. The Serena Maisha Spa offers rejuvenating treatments after a day on the championship course. Two restaurants serve international cuisine with poolside cocktails at the scenic bar.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Queen Room

A four-poster bed with a canopy, a small table with chairs, and a view through a large window.

Deluxe Queen Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite

Room

Executive Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Golf view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Presidential Suite

Room

Presidential Suite

  • Lake view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room

A hotel room with two beds, a desk, and a view of the outdoors.

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

A hotel room with a large bed, a sitting area with a chair, a small table, and a nightstand.

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

A hotel room with a large bed, a ceiling fan, a nightstand with a lamp, and a balcony with a table and chairs.

Family Apartment

  • Marina view
  • 163 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed and 2 Large Twin Beds

View all photos for Family Penthouse

A modern living room with a brown armchair, green sofa, and a dining area with white chairs and a table.

Family Penthouse

  • Marina view
  • 326 sq m
  • 4 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 2 Twin Beds

View all photos for Deluxe Twin Room

A hotel room with a double bed, a desk, and a chair.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Kampala, Lake Victoria Serena Golf Resort & Spa is near the airport and on a lake. Destreet Art Gallery and Uganda National Museum are cultural highlights, and some of the area's landmarks include Kiwamirembe Catholic Shrine and Independence Monument. Consider Speke Resort and Conference Centre for a night out or Nakigalala Tea Estate if you're traveling with kids. Take an opportunity to explore the area for water adventures such as fishing and other activities like golfing. Visit our Kampala travel guide
View more Resorts in Kampala
Map
Lweza - Kigo Road, off Entebbe Road, Kampala, 37761

What's nearby

  • Lake Victoria Serena Golf Resort & Spa
    3 min walk - 0.2 miles
  • Speke Resort and Conference Centre
    7 min drive - 5.1 miles
  • Rubaga Cathedral
    18 min drive - 10.1 miles
  • Makerere University
    22 min drive - 19.6 miles
  • The Acacia Mall
    23 min drive - 13.4 miles

Getting around

  • Entebbe Intl. Airport (EBB)
    44 min drive

Restaurants

  • Gaucho Grill
    9 min drive
  • KFC Kitende Drive Thru
    6 min drive
  • caramel cafe
    9 min drive
  • Speke-Munyonyo Resort Main Restaurant
    9 min drive
  • Mulungu Beach
    7 min drive

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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Courtyard Lounge
  • Lake View Pool Terrace
  • SEA Restaurant
  • The Citadel Restaurant
  • The Kigo Bar

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Health club
  • Hot tub
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Trampoline

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (29 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat

More

  • 22 buildings
  • 3 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for UGX 250.0 per day

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: UGX 228480 per person
  • Airport shuttle fee per child: UGX 190400 (from 5 to 13 years old)
  • Rollaway bed fee: UGX 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number BN222516

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Lake Victoria Serena Golf Resort & Spa have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Lake Victoria Serena Golf Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Lake Victoria Serena Golf Resort & Spa?

Check-in start time: 12:30 PM; Check-in end time: midnight.

What time is check-out at Lake Victoria Serena Golf Resort & Spa?

Check-out is at 10 AM.

Does Lake Victoria Serena Golf Resort & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of UGX 228480 per person applies.

Where is Lake Victoria Serena Golf Resort & Spa located?

This family-friendly Kampala resort is located near the airport, within 2 mi (3 km) of Lake Victoria Serena Golf Resort & Spa and Lake Victoria. Nakigalala Tea Estate and Munyonyo Martyrs' Shrine are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lake Victoria Serena Golf Resort & Spa Reviews

8.6

Excellent

9.2

Cleanliness

7.0

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 47 out of 89 reviews
Rating 8 - Good. 27 out of 89 reviews
Rating 6 - Okay. 6 out of 89 reviews
Rating 4 - Poor. 6 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for our needs. Quiet and comfortable at night when we needed it to be, The food was OK and room service being available 24 hrs helped when we arrived in the early morning. The reason I rate our stay 4 stars is because across the board there were issues of cleanliness, functioning of the room phone, speed of room service, housekeeping and noise control. I would stay here again so the inconveniences were not enough to dissuade us. We stayed at the Serena location in the city previously and that was impeccable so our bar might be influenced by that.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Amenities
Staff is so friendly, body treatments are incredible, rooms clean. Great place to stay!
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness
Services were good
Stayed 2 nights in Mar 2024
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Cleanness of the room was okey! But old style... Staff were disappointing a bit. Not friendly and asking for service you have to wait for long.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Wonderful!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to go.
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast menu needs to improve a little
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, always.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing environment, and very clean
Stayed 1 night in Apr 2023
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Furniture, Aircon, bathrooms need refurbishment
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As reported there above
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The place is quite , clean Only some of tools and other materials need change Lock card is poor quality
Stayed 6 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consideration of late check-out for golf player

Most of the facilities and services were satisfactory, but the hotel lacked consideration for golf players regarding check-out times. Even if start playing golf at 7 am when the golf course opens, at least 4 hours of play time is needed and extra 1 hour for showering and check-out preparation, but I was asked to check out at 10 am, and even if late check-out was allowed, I was asked to check out by 11:30 am at the latest. I think this is because the hotel, (they say 'Golf Resort'), does not understand the nature of the game of golf, and I hope this will be corrected in the future.
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
I booked 2 weeks in advance but was Made to wait over half an hour to ready our rooms even though we only arrived at the hotel at 1600hrs. Miscommunication by hotel on Golf Course access resulted in me booking and traveling over 8hrs (one way) only to find out that there is a competition on and course is booked, even after I specifically asked this before booking. Had correct information been given, I would have planned my trip on a different date. Overall disappointing in comparison to previous stays at Serena. Only positive is that certain staff showed usual helpfulness and friendly atmosphere, while others not so much
Stayed 2 nights in Apr 2023
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check out experience
Stayed 2 nights in Mar 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Angenehmes und schönes Hotel

Aufenthalt war sehr angenehm und wir fühlten uns sehr wohl. Einzig eine Nacht hatten wir viel Lärm von anderen Zimmern zu ertragen. Das Schwimmbad ist super, der Golfplatz wunderbar gelegen. Das Essen war mehrheitlich gut. Das Hotel selber ist in einer sehr schönen Umgebung mit Blick auf den See.
Stayed 2 nights in Nov 2021
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
Schöne top gepflegte Anlage mit Blick zum Viktoria See.Zimmer gut ausgestattet mit sehr gutem Moskitonetz.Keine Badewanne in Standart Zimmern.Personal leider desinteressiert, keiner grüsst auf dem Weg zum Frühstück, auch beim Frühstück selbst nicht aufmerksam! Der Gipfel war allerdings dass wir bei einem leeren Hotel 100 Dollar zahlen mussten weil wir wegen spätem Abflug länger unser Zimmer behalten wollten. Nicht schön!
Stayed 3 nights in Apr 2021
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Recommended for International Business

This hotel has no ATM Machine. UBER service is generally unavailable in this area. ATM machines within 10min of the Hotel provide limited currency withdrawal. Purchasing a local SIM requires travel to distant places in order to get connected. Facebook does not work properly in the hotel
Stayed 3 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Some problems to begin - but they got it right.

After a rocky start during the first of 4 days at this hotel, we got all the attention adn service we wanted. Great reaction of hotel management to early and true complaints - and great service for the remaining 3 days. Kids loved the pool and playground, we loved the gardens and setting, and the whole family loved the food. Highly recommended.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hôtel, assez cher mais prestation de qualité

Bel hôtel, assez cher mais prestation de qualité
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far , so geat‼️ Please do not coerce me into writing more than I chose to or I won’t reply st all.
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds, great view of Lake Victoria. Spa was wonderful, food great.
Stayed 3 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is an absolute treat! The facility is beautiful, the restaurants are very good,the spa is lovely,the gym is spot on......! We love this place and will definitely be back!!
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Super service and super relaxed but condition 0

Service was magnificent,workers the best,but the condition of the room was 2 Star to me,the shower room,am really sorry but I was in shock,couldn’t believe it was 5 Star
Stayed 1 night in Jul 2018
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities

Great hotel but...

Good hotel. Breakfast is a let down though compared to Kampala serena .( this has been the case for years. This time round Paid for deluxe room and got joined twin beds ( not what i paid for really) . It’s a great hotel , management just need to change their attitude on service delivery . When you pay $220 you expect to get your money’s worth. Not a watered service .
Stayed 1 night in Apr 2018