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Kampala Serena Hotel

5.0 star property
Luxury hotel with 6 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Kampala Serena Hotel

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Interior
2 bars/lounges, Champagne bar
6 restaurants, breakfast, lunch, dinner served; French cuisine
Indoor wedding
At Kampala Serena Hotel, indulge in a luxurious retreat with a free breakfast buffet and rejuvenate at the onsite spa. Enjoy poolside relaxation, an art gallery, coffee shop/cafe, garden views from the terrace and health club activities including yoga classes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • 24/7 front desk

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, Garden View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room

Club Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Premium bedding
Down duvet
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillowtop bed
  • 47 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Premium bedding
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Kintu Road, Kampala, 256

What's nearby

  • The Parliament of the Republic of Uganda - 8 min walk - 0.5 miles
  • Uganda Golf Course - 10 min walk - 0.6 miles
  • Makerere University - 2 min drive - 1.4 miles
  • The Acacia Mall - 3 min drive - 1.4 miles
  • Embassy of the United States - 3 min drive - 1.9 miles

Getting around

  • Entebbe Intl. Airport (EBB) - 39 min drive

Restaurants

  • ‪Fairway Hotel - ‬8 min walk
  • ‪Yujo Izakaya - ‬6 min walk
  • ‪The Mist - ‬4 min walk
  • ‪Park Square in the Sheraton - ‬9 min walk
  • ‪Paradise at Sheraton Kampala Hotel - ‬9 min walk

About this property

Kampala Serena Hotel

Luxury family-friendly hotel located in Nakasero
Consider a stay at Kampala Serena Hotel and take advantage of a poolside bar, a terrace, and an art gallery on site. Treat yourself to a body wrap, a facial, or a massage at Serena Maisha Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. Yoga classes and fitness classes are offered at the health club; Kampala Serena Hotel also has a coffee shop/cafe, a garden, and a hair salon. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, express check-in, and babysitting (surcharge)
  • Wedding services, free newspapers, and 16 meeting rooms
Room features
All 152 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Highchairs and baby baths
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch Smart TVs with premium channels
  • Daily housekeeping, desks, and phones

Similar properties

2 bars/lounges, poolside bar

Sheraton Kampala Hotel

  • Pool
  • Spa
  • Kids pool
  • Parking included
8.2 out of 10, Very Good, 207 reviews
Sheraton Kampala Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Champagne Bar
  • Explorer Italian Bistro
  • Pool Side Restaurant
  • The Lakes Restaurant
  • The Pearl Restaurant

Things to do

  • Art gallery
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Winery release events
  • Yoga classes

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • Business center
  • Conference center (10,290 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for UGX 150.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: UGX 242750 per person (one-way)
  • Rollaway bed fee: UGX 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 61491

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the health club
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Kampala
Hotel Kampala Serena
Hotel Serena Kampala
Kampala Hotel
Kampala Hotel Serena
Kampala Serena
Kampala Serena Hotel
Serena Hotel Kampala
Serena Kampala
Serena Kampala Hotel
Kampala Serena Hotel Hotel
Kampala Serena Hotel Kampala
Kampala Serena Hotel Hotel Kampala

Frequently asked questions

Does Kampala Serena Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–6:00 PM.

Is Kampala Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kampala Serena Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Kampala Serena Hotel?

Check-in start time: noon; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Kampala Serena Hotel?

Check-out is at 10 AM.

Does Kampala Serena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of UGX 242750 per person applies.

Where is Kampala Serena Hotel located?

This family-friendly Kampala hotel is located in the business district, within a 15-minute walk of Uganda Golf Course, Independence Monument, and All Saints Cathedral. The Parliament of the Republic of Uganda and Embassy of Belgium are also within 15 minutes.

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