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Hotel Eliana Kampala

3.5 star property
Hotel in Kampala with a full-service spa and free breakfast

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Photo gallery for Hotel Eliana Kampala

Lobby
Desk, soundproofing, free WiFi, bed sheets
Property entrance
Garden
Sauna, steam room, hot stone massages, deep-tissue massages

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Breakfast included
  • Room service
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Double Room

Desk, soundproofing, free WiFi, bed sheets

Executive Double Room

Highlights

Soundproofed
Flat-screen TV
Rainfall showerhead
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Desk, soundproofing, free WiFi, bed sheets

Twin Room

Highlights

Soundproofed
Flat-screen TV
Rainfall showerhead
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Desk, soundproofing, free WiFi, bed sheets

Standard Double Room

Highlights

Soundproofed
Flat-screen TV
Rainfall showerhead
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Desk, soundproofing, free WiFi, bed sheets

Standard Single Room

Highlights

Soundproofed
Flat-screen TV
Rainfall showerhead
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Kiwatule Rd, Plot No 432, Kampala, Central Region

What's nearby

  • Ndere Cultural Centre - 3 min drive - 1.6 miles
  • The Acacia Mall - 6 min drive - 3.5 miles
  • Mulago National Specialized Hospital - 7 min drive - 4.4 miles
  • Makerere University - 8 min drive - 6.2 miles
  • Uganda Golf Course - 8 min drive - 4.8 miles

Getting around

  • Entebbe Intl. Airport (EBB) - 56 min drive

Restaurants

  • ‪Garage Lounge & Bar Uganda - ‬8 min walk
  • ‪Yakobo's Pork Joint - ‬4 min walk
  • ‪The junction - ‬1 min walk
  • ‪Sleak Place - ‬6 min walk
  • ‪Old Tymerz - ‬18 min walk

About this property

Hotel Eliana Kampala

Hotel in the city center
Consider a stay at Hotel Eliana Kampala and take advantage of free continental breakfast, a terrace, and laundry facilities. Treat yourself to a deep-tissue massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Yoga classes and fitness classes are offered at the gym; Hotel Eliana Kampala also has an outdoor entertainment area, a 24-hour business center, and a bar. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • 1 meeting room, newspapers in the lobby, and a 24-hour front desk
Room features
All 54 rooms have comforts such as 24-hour room service, in addition to perks like late night room service and free WiFi.
More conveniences in all rooms include:
  • Rainfall showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi is limited to 24 hours per day
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 8 hours per day

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,590 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Free in-room WiFi is limited to 24 hours per day; WiFi in public areas is also free for up to 8 hours per day

Property is also known as

Hotel Eliana
Hotel Eliana Kampala Hotel
Hotel Eliana Kampala Kampala
Hotel Eliana Kampala Hotel Kampala

Frequently asked questions

Is Hotel Eliana Kampala pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Eliana Kampala?

Self parking is free at this property.

What time is check-in at Hotel Eliana Kampala?

Check-in start time: noon; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Eliana Kampala?

Check-out is at 11:00 AM.

Does Hotel Eliana Kampala provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Hotel Eliana Kampala located?

Located in the heart of Kampala, this spa hotel is 1.1 mi (1.7 km) from Metroplex Shopping Mall and within 3 mi (5 km) of Ndere Cultural Centre and Life Link Hospital. Baha'i House of Worship is 3 mi (4.8 km) away.

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Hotel Eliana Kampala Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Clean & Modern Executive Rooms!!

I am from the United States and stayed in Hotel Eliana for my first 2 nights. It is a very clean & modern feeling property. The staff are very professional and the manager of the property is a great guy. I booked an Executive room & the interior designers did a FANTASTIC job with the design details. The non-standard Executive Room “bedroom area” is designed above what would be considered a nice property in tye US. The free breakfast for the guest was very enjoyable & filling. This hotel is also walking distance to many restaurants, stores, barber shops, salons & shops. The Ntinda community of Kampala is just on the outskirts of the city center. You will get a great feel for the culture by just walking around the main road of the property. Inexpensive taxis & boda bodas (motorcycles) can easily be caught right outside your door. Keep up the great work Hotel Eliana. This property I believe is by far one of the best values for your money!!
Stayed 2 nights in Dec 2022

4/10 Poor

Rashma

Liked: Cleanliness
Disliked: Staff & service
I’m confused as to why this property has high ratings. When I tried checking in, they told me that I don’t have a reservation, even though I had booked and paid in advance before I left Canada. I told them I’m not leaving and I need a room. I even showed them my booking email confirmation. So after talking to the manager, they gave me a room. The room itself was clean and the washroom was well stocked with toiletries. However, the hotel is right by the road and the rooms are not sound-proof as identified. I didn’t sleep properly the whole night and it felt like I was sleeping on the road with all the traffic noise. In the morning, I asked reception if I could switch to another room as it’s too noisy on that side of my room. They said they will let me know. Since I was only in Kampala for a few days, when I didn’t hear anything by 10am, I decided to check out and find a better hotel.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok
Stayed 3 nights in Sep 2023

4/10 Poor

Sid

Stayed 3 nights in Feb 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with super friendly staff we loved our stay there!!
Stayed 3 nights in May 2022

10/10 Excellent

Zuriani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel for the friendliness and helpfulness of the staff. The food is very decent, the amenities is everything that you need. Pillow and mattress is comfortable. Most importantly it is clean. I liked having a gym and as a foreigner I liked that it is utilized by locals. I saw a wedding, and heard the sites and sounds of the city. I did have a large quiet room to escape to.
Stayed 4 nights in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given the location, it is pretty strategic, I’d say.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am impressed by a local hotel offering very nice and international service. The staff the spacing is all good and the price is low. The food is really good. Well done Hotel Eliana.
Stayed 2 nights in Feb 2021