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Mantis Kivu Marina Bay Hotel

4.0 star property

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Outdoor pool - Mantis Kivu Marina Bay Hotel (Kamembe)
Reception - Mantis Kivu Marina Bay Hotel (Kamembe)
Restaurant - Mantis Kivu Marina Bay Hotel (Kamembe)
Exterior - Mantis Kivu Marina Bay Hotel (Kamembe)
Family Room | Premium bedding, in-room safe, desk, laptop workspace - Mantis Kivu Marina Bay Hotel (Kamembe)
Consider a stay at Mantis Kivu Marina Bay Hotel and take advantage of a free breakfast buffet, a poolside bar, and an art gallery on site. Treat yourself to a massage at the onsite spa. In addition to a garden and a playground, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, Pool View

Standard Room, Pool View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Pool View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Lake View

Standard Room, Lake View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Lake View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Mountain View

Standard Room, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Mountain View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Kamembe, Mantis Kivu Marina Bay Hotel is near the airport. Shoppers can check out Nguba Market, while everyone can enjoy the natural beauty of Kivu Lake and Kahuzi-Biega National Park. Take an opportunity to explore the area for water adventures such as fishing. Visit our Kamembe travel guide
Map
Ntemabiti Village, Kamembe, Western Province, 0

What's nearby

  • Tropical rainforest of Nyungwe National Park,Rwanda
    Nyungwe Forest National Park
    34 min drive - 24.4 miles
  • Nguba Market
    5 min drive - 3.5 miles
  • Our Lady of Peace Cathedral
    9 min drive - 5.8 miles
  • Catholic University of Bukavu - Bugabo Campus
    10 min drive - 6.8 miles
  • Independence Square
    10 min drive - 6.8 miles

Restaurants

  • F & F Coffee Shop
    4 min drive
  • ku bagore bar
    3 min drive
  • Rusizi Progress Hotel Ltd
    15 min walk
  • Hotel des Chutes
    4 min drive
  • mama kinja
    8 min drive

About this property

Mantis Kivu Marina Bay Hotel

Upscale family-friendly hotel near the airport
A free breakfast buffet, a poolside bar, and an art gallery on site are just a few of the amenities provided at Mantis Kivu Marina Bay Hotel. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and a playground.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Bike rentals, supervised childcare (surcharge), and a ballroom
  • 5 meeting rooms, multilingual staff, and a porter/bellhop
Room features
All 79 rooms have comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Free tea bags/instant coffee and electric kettles
  • Blackout drapes/curtains, turndown services, and slippers
  • 50-inch Smart TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Bicycle tours
  • Children's club
  • Full-service spa
  • Mountain biking
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Children's club (surcharge)
  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (5,242 square feet of space)

Outdoors

  • Garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Slippers

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mantis Kivu Marina Bay
Mantis Kivu Marina Bay Hotel Hotel
Mantis Kivu Marina Bay Hotel Kamembe
Mantis Kivu Marina Bay Hotel Hotel Kamembe

Frequently asked questions

Does Mantis Kivu Marina Bay Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–6:00 PM.

Is Mantis Kivu Marina Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mantis Kivu Marina Bay Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mantis Kivu Marina Bay Hotel?

Check-out is at 10:30 AM.

Where is Mantis Kivu Marina Bay Hotel located?

This family-friendly Kamembe hotel is located near the airport, 1.1 mi (1.8 km) from Kivu Lake, and within 6 mi (10 km) of Nguba Market and Our Lady of Peace Cathedral. Independence Square and Catholic University of Bukavu - Bugabo Campus are also within 9 mi (15 km).

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Reviews

Mantis Kivu Marina Bay Hotel Reviews

9.4

Exceptional

9.0

Cleanliness

6.0

Amenities

10

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 7 out of 8 reviews
Rating 8 - Good. 0 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

Reviews

Verified

10/10 Excellent

Valentine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lake and quite
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Shariane

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing Resort!

I cant express how amazing this property is! This resort is absolutely beautiful!! The interior decor of the hotel is designed perfectly. The views outside the property of the Congo and Lake Kivu is a showstopper! The food was so delicious and fulfilling. The service from staff was top notch! I highly recommend a stay at this property, it was really amazing!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

cedrick

Liked: Cleanliness, amenities, property conditions & facilities
5 ⭐
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

AMINADAB

Liked: Cleanliness
G
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Bing

Disliked: Amenities, property conditions & facilities
Upon arrival, the front desk was openly rude and hostile when they saw two Asians with a Black friend, despite our prepaid booking for three rooms. We were given noisy first-floor rooms directly above the parking lot and the entrance—car doors, voices and airplane taking off from the airport in the vicinity kept us awake all night. Rooms smelled of rotten eggs, bedsheets were stained, bathrooms had no shower doors (leaving the floor flooded), and by morning reeked of mouldy garlic. The basement gym was hot, stuffy, and foul-smelling. With the hotel almost empty, staff still refused to change our rooms. I had to pay big tips myself just to get clean sheets and a scrubbed toilet. Unacceptable service and clear discriminatory attitude. Stay anywhere else in Cyangugu.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

passy

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Grace

Stayed 1 night in Feb 2026