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Tru By Hilton Kalamazoo

2.5 star property

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Terrace/patio - Tru By Hilton Kalamazoo (Kalamazoo)
Front of property - Tru By Hilton Kalamazoo (Kalamazoo)
Food and drink - Tru By Hilton Kalamazoo (Kalamazoo)
Free WiFi - Tru By Hilton Kalamazoo (Kalamazoo)
Lobby - Tru By Hilton Kalamazoo (Kalamazoo)
At Tru By Hilton Kalamazoo, you can look forward to a free breakfast buffet, a gym, and a business center. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed

Free WiFi

Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free WiFi

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi

Room, 2 Queen Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

King Room With Walk-in Shower

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

View all photos for King Room With Tub-Mobility Accessible

Bathroom

King Room With Tub-Mobility Accessible

  • Sleeps 2

About the neighborhood

Kalamazoo is home to Tru By Hilton Kalamazoo. Henderson Castle and Barn Theatre are local landmarks, and some of the area's attractions include Air Zoo and Kalamazoo Valley Museum. Kalamazoo Institute of Arts and Harbors West Park are also worth visiting. Visit our Kalamazoo travel guide
Map
5185 E Cork Street, Building A, Kalamazoo, MI, 49048

What's nearby

  • Western Michigan University
    Western Michigan University
    9 min drive - 5.8 miles
  • Wooden deck featuring an outdoor hot tub surrounded by lush greenery
    Oasis Hot Tub Gardens
    10 min drive - 11.2 miles
  • Wings Event Center
    11 min walk - 0.6 miles
  • Kalamazoo College
    9 min drive - 5.8 miles
  • Firekeepers Casino
    25 min drive - 29.2 miles

Getting around

  • Kalamazoo Transportation Center
    12 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    7 min drive

Restaurants

  • Circle K
    3 min drive
  • McDonald's
    13 min walk
  • Fido Motors Cafe
    8 min drive
  • Circle K
    5 min drive
  • One Well Brewing
    5 min drive

About this property

Tru By Hilton Kalamazoo

Property highlights
You can look forward to a free breakfast buffet, a gym, and a business center at Tru By Hilton Kalamazoo. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Meeting rooms, smoke-free premises, and coffee/tea in the lobby
  • An elevator and a 24-hour front desk
Room features
All 63 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch flat-screen TVs with Netflix, streaming services, and digital channels
  • Heating, daily housekeeping, and electrical adapters/chargers

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 150

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 150

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Tru By Hilton Kalamazoo Hotel
Tru By Hilton Kalamazoo Kalamazoo
Tru By Hilton Kalamazoo Hotel Kalamazoo

Frequently asked questions

Does Tru By Hilton Kalamazoo have a pool?

Yes, this property has an indoor pool.

Is Tru By Hilton Kalamazoo pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru By Hilton Kalamazoo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru By Hilton Kalamazoo?

Check-out is at 11:00 AM. Late check-out is available for USD 150.

Where is Tru By Hilton Kalamazoo located?

Situated in Kalamazoo, this hotel is 0.7 mi (1.1 km) from Wings Event Center and 2.6 mi (4.2 km) from Kalamazoo River. Milham Park Golf Club and Air Zoo are also within 6 mi (10 km).

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Reviews

Tru By Hilton Kalamazoo Reviews

8.8

Excellent

9.6

Cleanliness

8.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 65 out of 103 reviews
Rating 8 - Good. 21 out of 103 reviews
Rating 6 - Okay. 9 out of 103 reviews
Rating 4 - Poor. 4 out of 103 reviews
Rating 2 - Terrible. 4 out of 103 reviews

Reviews

Verified

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities
Excellent for short stay - great comfortable beds, overall facility in good shape, decent breakfast choices. Fresh coffee always available in lobby.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, super clean and the bed was actually comfortable for a hotel room bed...the lady that checked us in was super nice and full of personality, loved her!..wud definitely recommend
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

wesley

Liked: Cleanliness, staff & service, amenities
Courteous staff, great location, super clean hotel. Also breakfast area was spacious and had great selection.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The breakfast could have been better but overall wonderful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of parking. Very clean and comfortable room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Breakfast was delicious and filling! Room was spacious and clean!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lanette

Liked: Cleanliness, staff & service, amenities
Yes, very friendly and helpful.
Stayed 1 night in Dec 2025
Verified

8/10 Good

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. The hotel is brand new with lots of parking. Would stay here again.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Room size was big in comparison to other hotels.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff, and the lady doing breakfast, were all amazing (kind, funny, etc). Clean, beautiful rooms. Comfortable beds. Beautiful lounging/meeting/work areas.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Wonderful! Hotel was clean and very nice. The employees were all super welcoming and friendly! Breakfast was wonderful!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

jerron

Liked: Cleanliness, staff & service
Rooms very clean
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Kim at the front desk NEEDS to be recognized!! She goes above and beyond to make you feel comfortable and welcomed. I feel like I’ve known her my whole life because of how friendly and worm she is.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Shirlyn

Liked: Cleanliness, amenities, property conditions & facilities
The staff was above average from check in, housekeeping, kitchen etc. In my 66 years I have never experienced a more accommodating, friendly, bend over backwards group of staff members.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

LaDawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, new room. Comfortable stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were extremely friendly and welcoming. Rooms were clean, beds comfy and breakfast was great. I will definitely be back
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What beautiful accommodations. By far the best breakfast we have experienced. Highly recommend. Bed and room was very comfy. Very new and clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
I had good night sleep on a comfy mattress with pillow options(!), a morning workout in a nicely appointed fitness center, a great shower with nicely stocked and good smelling products, and easy check in and check out. Will gladly come back!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very comfortable stay. This property looks new. The breakfast was very good with lots of choices. The staff was courteous and eager to please. This property has some traffic noise and the floor above us was a little noisy with movement. We would definitely stay here again!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a well lit parking lot. There are not any restaurants for dinner close by. Friendly staff, rooms were quiet however the red light attached to one of the light fixtures never goes off and was highly annoying. Breakfast was great
Stayed 1 night in Oct 2025
Verified

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and modern, breakfast area was clean and food was good. There was a slight issue with our reservation and extra charges but Rhea took care of things right away and was so nice.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Lisa

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool was not functional, a large part of choosing this facility was for the pool. Staff reported it just went down the day we arrived and would be functioning the next day. The green cloudy water in the pool would signify that was not the full truth. And was not functioning even on the third day and looked worse. No shampoo or soap in the shower, eventually was supplied after asking on 2nd day. No maid service supplied during stay. Breakfaststaff, one person, was was overwhelmed by the number of visitors and ran out of many items. The out door gas burners were not functioning, according to staff had not been serviced for function yet for the season. (Cool springbreak weather is the season for outdoor warmers)Overall Staff were pleasant. Very disappointed. Wont try again.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brand new, very clean and modern property. The hotel amenities were very good. The room is bare necessities. There is no coffee or microwave. The refrigerator is so small it was hard to store a to-go container. There is no closet but an 18” pole to hang clothes and a mini ironing board. You can tell it’s a newly built property because you can hear the people above you walking/running back and forth in their room.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, amenities
So as advertised Tru by Hilton has a “fun and colorful” presentation. Our 2 queen bedroom however had NO dresser and NO closet. If you are staying more than overnight, you will be living out of your luggage. The room and bathroom was clean and bed comfortable. Minimalist is what you pay for and it is what you get. The big selling point in the reviews was breakfast. This was the biggest disappointment of our stay. There was one totally overwhelmed employee working the entire breakfast area. There were no knives or spoons when they were needed, and the various waffle and pancake mixes were empty more often than not. But please understand that the offered breakfast was no different from any commercial hotel. The usual stuff and nothing special and obviously understaffed. Housekeeping comes every 2 days apparently. The staff behind the main desk were nice and courteous. Only real negative was absolutely zero place to put your belongings. No closets to hang anything or dressers. Kudos to Liticia and Amy For trying to help us as much as possible. They were very pleasant and helpful.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Lubisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at a Tru, and I’ll definitely be back. I really liked the modern, minimalist vibe—it’s refreshing and thoughtfully designed. The lobby setup is fantastic, with a great open layout and inviting atmosphere. Everything felt clean and well maintained. The room was simple, functional, and spotless—exactly what I prefer for a comfortable stay. The only downside for me was that large dogs are allowed; I’m personally not a fan of that in hotel settings. Overall, a great experience. I’d absolutely stay again.
Stayed 1 night in Oct 2025