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Kalamazoo Hotel and Suites

2.5 star property
Hotel with free breakfast, near Wings Event Center

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Photo gallery for Kalamazoo Hotel and Suites

Suite, 2 Queen Beds (Additional Living Area) | Down comforters, desk, laptop workspace, blackout drapes
Indoor pool
Suite, 1 King Bed | Down comforters, desk, laptop workspace, blackout drapes
Front of property
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Double Room

Basic Double Room | Down comforters, desk, laptop workspace, blackout drapes

Basic Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | Down comforters, desk, laptop workspace, blackout drapes

Standard Single Room

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
3630 E Cork St, Kalamazoo, MI, 49001

What's nearby

  • Wings Event Center - 16 min walk - 0.9 miles
  • Kalamazoo State Theatre - 8 min drive - 4.9 miles
  • Kalamazoo Institute of Arts - 8 min drive - 5.1 miles
  • Kalamazoo College - 10 min drive - 6.0 miles
  • Western Michigan University - 10 min drive - 5.6 miles

Getting around

  • Kalamazoo Transportation Center - 10 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 5 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪One Well Brewing - ‬3 min drive
  • ‪Denny's - ‬5 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Fido Motors - ‬6 min drive

About this property

Kalamazoo Hotel and Suites

Hotel near Wings Event Center
Located close to Air Zoo, Kalamazoo Hotel and Suites provides a free breakfast buffet, a terrace, and a firepit. In addition to dry cleaning/laundry services and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, barbecue grills, and 1 meeting room
  • Luggage storage, outdoor furniture, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 65 rooms boast comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekends 5:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Ski lift privileges
  • Ski passes
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 75 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Kalamazoo
Holiday Inn Express Kalamazoo

Frequently asked questions

Does Kalamazoo Hotel and Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Kalamazoo Hotel and Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Kalamazoo Hotel and Suites?

Self parking is free at this property.

What time is check-in at Kalamazoo Hotel and Suites?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Kalamazoo Hotel and Suites?

Check-out is at 11:00 AM.

Where is Kalamazoo Hotel and Suites located?

Located in Milwood, this hotel is 1 mi (1.6 km) from Wings Event Center and within 6 mi (10 km) of Air Zoo and Kalamazoo State Theatre. Kalamazoo Institute of Arts and Western Michigan University are also within 6 mi (10 km).

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Kalamazoo Hotel and Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 193 out of 541 reviews
Rating 8 - Good. 162 out of 541 reviews
Rating 6 - Okay. 75 out of 541 reviews
Rating 4 - Poor. 59 out of 541 reviews
Rating 2 - Terrible. 52 out of 541 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Patrick

Liked: Staff & service
They're sorta remodeling just.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carrie

Liked: Property conditions & facilities
Very clean, beds are comfy, rooms are spacious and love the layout, pool and hot tub are really nice and the employees are really nice as well!
Stayed 1 night in Mar 2025

2/10 Terrible

Nicolaas Jansen van

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was completely misrepresented. No resemblance of the Holiday Inn brand. Staff wasn't very friendly or helpful.
Stayed 4 nights in Apr 2025

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not a holiday inn and suites breakfast was 3 items even though advertised holiday inn breakfast pictures it was a complete joke
Stayed 1 night in May 2025

4/10 Poor

Jackson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Looked rundown and shampoo was already used.
Stayed 1 night in Apr 2025

4/10 Poor

Richelle

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Fairly run down. Pool closed.
Stayed 1 night in Feb 2025

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It isnt a Holiday Inn Express. The toliet was disgusting, food on the floor, water stains on bathroom ceiling, carpet dirty, phone didnt work. The so called shampoo/conditioner was dollar store. The bed itself was poor quality and the pillow presentation was very poor. Definitely not what one would expect from IHG Holiday Inn. Will not go through Expedia again. Very miss leading. The sign was taken down and there was a sign that said Kalamazoo Inn and Suites. Pool was closed for repairs. Seeking restitution. Carol and Randy Weiland
Stayed 1 night in Apr 2025

2/10 Terrible

Amy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
i chose this hotel bc i wanted to swim but the pool is out of order. i was woken up so many times that i got no sleep. extremely disappointed and will never stay here again. Homeless people living around the property vandalizing vehicles.....do better or close your old hotel or move to a safer location.
Stayed 1 night in Mar 2025

2/10 Terrible

Catheryn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very run down. Pee and pubic hair on my toilet upon check in. NO TOWELS. They gave us pool towels to compensate. Chipped paint all over our room. A stain of what I have to assume was blood? On the floor. My son tripped on their entry way and all that was said back was “it passes code” Usually holiday inn’s do us well. This needs upgraded or shut down
Stayed 2 nights in Mar 2025

2/10 Terrible

Devin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was down for maintenance ended up just leaving and getting another room somewhere else
Stayed 1 night in Jan 2025

8/10 Good

Magdeline

Liked: Cleanliness, staff & service, property conditions & facilities
I originally didn’t intend to book a room at this hotel, but because of getting a horrible room at a different hotel this was a last minute decision. Walking in, I was immediately greeted by a young woman with a wide face. It was then that I knew this place would be a whole lot safer than the last. Then as I opened the door to my room, I was faced with shock. It certainly wasn’t what I was expecting but better! The room was huge, I quite literally felt like Kevin from the Home Alone movies when he got a room. It was very neat and tidy, smelled amazing, and was extremely comforting. Definitely recommend booking a room at this hotel. Not to mention the pricing isn’t too terrible, my room was $160 (definitely on the cheaper side in my opinion)
Stayed 1 night in Mar 2025

2/10 Terrible

Ranay

Disliked: Cleanliness, staff & service, property conditions & facilities
It was one of the worst hotels I have stayed at. I don’t even think this was a Holiday Inn, as the Logo was taken off the front of the building. There were ants in the bathroom. The bathroom door was made of plywood and it wouldn’t shut all the way and I had my two grown teenage boys with me. The pool that they advertised was not in working order. There was barely any breakfast food available. There were only a handful of people in the dining room and it was only 730 in the morning and the pans were empty in several of the breakfast foods. The place is old, dirty, and just run down. I can’t believe that I paid close to 400.00 for this room. I would like someone to call me regarding my stay. I would never recommend this hotel to anyone and I don’t totally feel ripped off. Usually Holiday Inns are clean and new. This was an absolute disappointment in every sense of the word.
Stayed 1 night in Apr 2025

10/10 Excellent

AMANPREET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to stay here. Nice staff.
Stayed 2 nights in Aug 2024

2/10 Terrible

Terrie

Disliked: Amenities, property conditions & facilities
Needs to be cleaned up. Homeless people at hotel smoking pot at front door. No swimming pool open. Was not on website. Did mot feel safe. I would not recommend this hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check in, friendly staff, clean rooms and facility overall.
Stayed 2 nights in Jan 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Nice employees ..great breakfast ..will stay there again im Nov.
Stayed 1 night in May 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
The guy at the front desk on the evening of Thursday October 3rd was so helpful and never seemed irritated at our 1000 requests. Thank you!
Stayed 1 night in Oct 2024

2/10 Terrible

Debbie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced Dirty Don't stay here !!!!!
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perhaps a little dated but clean, very comfortable bed, great staff, very good hot breakfast buffet.
Stayed 1 night in Oct 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there as a stop off point on our way to Toronto. Staff was very nice, the room was clean.
Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
pleasant staff, however ice machines were all out of service and breakfast options fewer than other Holiday Inn Express facilities visited on this trip. still provided a simple convinent stay.
Stayed 1 night in Jul 2024

8/10 Good

Tarisai

Liked: Staff & service
Disliked: Cleanliness
Our room was not very clean. We found gummies under the bed and candy by the door. The tub also had dirt ring in it. This hotel just need some updates and remodel
Stayed 1 night in Oct 2024

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and no issues. Would stay again.
Stayed 1 night in Jul 2023

6/10 Okay

robert

Liked: Staff & service
Disliked: Amenities
close to the event we went to. had to ask a couple of times to fix the tv and to receive clean towels.
Stayed 3 nights in Sep 2024

10/10 Excellent

arturo

Liked: Staff & service
Staff at the front desk are all very helpful
Stayed 1 night in Jun 2023