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Hampton Inn by Hilton Kailua-Kona Bay

Property class: 2.5

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Photo gallery for Hampton Inn by Hilton Kailua-Kona Bay

Lobby - Hampton Inn by Hilton Kailua-Kona Bay (Kailua-Kona)
A hotel room with a large bed, a headboard with a map design, a nightstand with a lamp, and a chair. - Hampton Inn by Hilton Kailua-Kona Bay (Kailua-Kona)
A hotel with a pool, outdoor seating, and a curved building structure. - Hampton Inn by Hilton Kailua-Kona Bay (Kailua-Kona)
Bar (on property) - Hampton Inn by Hilton Kailua-Kona Bay (Kailua-Kona)
Pool - Hampton Inn by Hilton Kailua-Kona Bay (Kailua-Kona)
Located close to Kona Inn Shopping Village and Kona Brewing Company, Hampton Inn by Hilton Kailua-Kona Bay provides a terrace, a garden, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a restaurant.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 12 of 12 rooms

Room, 1 King Bed, City View (Lanai)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Lanai)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Lanai)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mountain View, Lanai)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Ocean View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower, Lanai)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony, City View

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Lanai)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Lanai)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Lanai)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mountain View (Lanai)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Historic Kailua Village, a neighborhood in Kailua-Kona, Hampton Inn by Hilton Kailua-Kona Bay is in a shopping district and near the beach. Kona Brewing Company and Kahalu'u Beach Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Magic Sands Beach and Kaloko-Honokohau National Historical Park. Kona Inn Shopping Village and Hualālai are two other places to visit that come recommended. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby. Visit our Kailua-Kona travel guide
Map
75-5739 Alii Dr, Kailua-Kona, HI, 96740

What's nearby

  • A coastal town with a prominent church steeple, lush palm trees, and a rocky shoreline.
    Hulihee Palace
    3 min walk - 0.2 miles
  • A tropical beach with clear turquoise water, palm trees, and red boats docked at a pier.
    Kailua Pier
    7 min walk - 0.4 miles
  • A tropical beach with clear blue water, palm trees, and beach umbrellas.
    Kamakahonu Beach
    9 min walk - 0.5 miles
  • Kona Inn Shopping Village
    1 min walk - 0.1 miles
  • Kona Brewing Company
    8 min walk - 0.5 miles

Getting around

  • Kona Intl. Airport (KOA)
    17 min drive

Restaurants

  • McDonald's
    6 min walk
  • Fish Hopper Kona
    5 min walk
  • TK Noodle House
    5 min walk
  • Starbucks
    6 min walk
  • Jack in the Box
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Continental Breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 15 2021 to April 7 2023 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 15.0 per day

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-188-837-2736-01
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 9 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hampton Inn by Hilton Kailua-Kona Bay have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–9 PM. The property will be renovating one of the pools from December 15 2021 to April 7 2023 (completion date subject to change).

Is Hampton Inn by Hilton Kailua-Kona Bay pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn by Hilton Kailua-Kona Bay?

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Hampton Inn by Hilton Kailua-Kona Bay?

Check-out is at noon.

Where is Hampton Inn by Hilton Kailua-Kona Bay located?

Located in Historic Kailua Village, this hotel is within a 10-minute walk of Kona Inn Shopping Village and Kona Brewing Company. Magic Sands Beach and Kaloko-Honokohau National Historical Park are also within 6 mi (10 km).

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Reviews

Hampton Inn by Hilton Kailua-Kona Bay Reviews

6.8

6.4

Cleanliness

8.8

Location

7.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 196 out of 993 reviews
Rating 8 - Good. 308 out of 993 reviews
Rating 6 - Okay. 231 out of 993 reviews
Rating 4 - Poor. 146 out of 993 reviews
Rating 2 - Terrible. 112 out of 993 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, Uncle Billy's was the creepyist hotel I have ever seen. It looked like it should have been in a slasher movie! No lights on when we arrived and not a soul around except for a front desk clerk who yelled at us from the front desk as we cruised through the parking lot. This place should probably be condemned. After talking with locals the next day they laughed when we said we had almost stayed there. It is the local joke hotel in Kona.
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not stay at Uncle Billys hotel. It was closed but we were booked at a hotel 7 miles away
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Uncle Billy's went out of business 2 days before my arrival. The desk clerk informed me that Uncle Billy's would honor my reservation by booking me a room at The Kona Outrigger--a 5 star hotel. I cannot relate how impressed I was with this transfer. It was easy and convenient and a great service performed by the management of Uncle Billy's
Stayed 1 night in Dec 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, room comfort

A "last" Resrot

Ran out of hot water. for 2 days. no one at the front desk would pick up the phone. The carpet in the room is suspect at best. We only chose Uncle Billy's because it was the only hotel left in Kona at the time and I can see why.
Stayed 7 nights in Dec 2021
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Our room had that moldy smell.. they charge for parking.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankyou we loved your service
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
No hot water, but they fixed it , beautiful veiw
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was great... property is being remodeled.
Stayed 1 night in Nov 2021
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
My bed had bedbugs and fleas. I reported it,they gave me a new room and no charge for first night. I have many bites around my shoulders and neck. The curtain rod for the patio door was broken, the carpets were stained, the patio door did not open. I won’t stay again.
Stayed 3 nights in Oct 2021
Verified review

8/10 Good

Liked: Room comfort
Disliked: Property conditions & facilities

Kona stay

Not value for money. The only good part was it was right next to the ocean..
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love da hotel

was awesome ocean view clean rooms me and my hubby enjoyed
Stayed 1 night in Oct 2021
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
There is a huge empty hotel with no lights on and no signs where you check in. We had to wander around to find where we check in. We then had to go across the street for our rooms. The rooms are very dated, damp and musty smelling. Bed is uncomfortable- the rollaway we ordered was more comfortable than the queen bed. They don't provide blankets, only sheets, so I was freezing all night. The only nice thing was the garden around the hotel and it is close to all the shops.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, just the check in should be 12 -12, lose precious time
Stayed 1 night in Sep 2021
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It is not really open to public. Bathroom is awful.
Stayed 3 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was alright, just it looked old and ants in the kitchen
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing! We woke up to the ocean right out the window! Great shopping right at the heart of Kona.
Stayed 1 night in Aug 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
The kitchenette was awful, moldy old loud air conditioner moldy shower worth 50.00 a night not the 250.00 I paid I that was a total rip off!
Stayed 1 night in Aug 2021
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
So bad. I won’t be there second time.
Stayed 2 nights in Aug 2021
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness
It's smells no aircondtion inside is so dark
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The property needs updating in the rooms. very out dated fixtures. towels were clean but still looked very over used. couple of towels had a rust looking stains.
Stayed 1 night in Aug 2021
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They have multiple buildings on both sides of the street. We were on the oceanside. The units were very basic with poor maintenance. Sloppy paint jobs, sub par repairs, even for a do it your selfer. Clean though and would have been ok if the price was reasonable. We paid over $300 per room! I would have felt cheated at half that. I guess they know when rooms in the area are scarce and jack up the price. The gentleman that checked us in the evening of our stay didn't seem to want to be bothered by guests. The lady I talked to there the next morning was very friendly though.
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room, friendly service, and great location

This is a 2-star hotel that delivers on that expectation. Clean room, friendly service, and great location (center of Kona's downtown) for a good price. People who expect 4-star accommodations at 2-star prices, need to realign their expectations. I personally, was thrilled to have found this place.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In process of being updated… Great location
Stayed 4 nights in Jul 2021
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The motel is closed..... I was put across the street, behind tourist retail stores.. No parking.. Horrible
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 1 night in Jul 2021