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Willowbank Motel

Property class: 2.5

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Photo gallery for Willowbank Motel

A modern kitchen with black countertops, stainless steel appliances, and a window providing natural light. - Willowbank Motel (Kaikoura)
A modern living room with a grey sofa, a dining table with chairs, a small coffee table, and a TV mounted on the wall. - Willowbank Motel (Kaikoura)
A room with a bed, a table with a checkered tablecloth, two wooden chairs, a potted plant, a tissue box, and a TV mounted on the wall. - Willowbank Motel (Kaikoura)
Apartment, 2 Bedrooms | Living area - Willowbank Motel (Kaikoura)
A neatly made bed with patterned bedding, two bedside tables with lamps, and potted orchids on each side. - Willowbank Motel (Kaikoura)
Willowbank Motel provides laundry facilities and more. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Studio (Double) - Prepaid

A bedroom with a bed, a nightstand, a dresser, a wooden table, and a window.

Studio (Double) - Prepaid

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Mountain View - Prepaid

A neatly made bed with patterned bedding, two bedside tables with lamps, and potted orchids on each side.

Apartment, 1 Bedroom, Mountain View - Prepaid

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Apartment, 2 Bedrooms

A modern hotel room with a dining area, a TV, an air conditioning unit, and a bathroom.

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Studio (Twin) - Prepaid

Studio (Twin) - Prepaid | Iron/ironing board, WiFi (free), bed sheets

Studio (Twin) - Prepaid

  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

A bedroom with two beds, each with patterned bedding, a nightstand with a lamp, and a window with curtains.

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 51 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 Queen Bed, 1 Twin Bed, 1 Double Bed and 1 Queen Sofa Bed

Family Room - Prepaid

  • Mountain view
  • 45 sq m
  • 4 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 3 Twin Beds and 1 Double Bed

View all photos for Family Apartment

A hotel room with two beds, each with patterned bedding, a small wooden nightstand with a vase of flowers, and wall-mounted lights.

Family Apartment

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment

A room with a wooden bed, two wooden chairs with cushions, a small round table, and a grey curtain backdrop.

Deluxe Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

A double bed with a patterned bedspread, a nightstand with a lamp, and a window with curtains.

Family Apartment

  • Mountain view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Mountain View One Bedroom

A neatly made bed with patterned bedding, two bedside tables with lamps, and potted orchids on each side.

Mountain View One Bedroom

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed

APARTMENT TWO BEDROOMS

  • Sleeps 10

APARTMENT TWO BEDROOMS WITH VIEWS

  • Sleeps 10

About the neighborhood

Located in Kaikōura, Willowbank Motel is near the beach. The area's natural beauty can be seen at Kaikoura Beach and Peninsula Walkway, while Kaikoura Museum and Kaikoura District Museum are cultural highlights. Visit our Kaikōura travel guide
View more Motels in Kaikōura
Map
183 Beach Road, Kaikoura, 7300

What's nearby

  • A pebble beach with mountains in the background.
    Kaikoura Beach
    1 min drive - 0.5 miles
  • A coastal landscape with green hills, a beach, and snow-capped mountains in the background.
    Peninsula Walkway
    18 min drive - 4.7 miles
  • Kaikoura Museum
    3 min drive - 1.6 miles
  • Kaikoura District Museum
    3 min drive - 1.6 miles
  • Point Kean Seal Colony
    21 min drive - 5.4 miles

Getting around

  • Christchurch International Airport (CHC)
    138 min drive

Restaurants

  • Coopers Catch
    3 min drive
  • King Tide Eatery
    4 min drive
  • The Whaler
    3 min drive
  • Groper Garage
    3 min drive
  • Zephyr
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (NZD 5 for 1 hours)

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service
  • Separate dining area

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for wired internet in public areas: NZD 5 (for 1 hours, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Willowbank Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Willowbank Motel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Willowbank Motel?

Check-out is at 10:00 AM.

Where is Willowbank Motel located?

Situated near the beach, this motel is within 2 mi (3 km) of Kaikoura Beach, Kaikoura Museum, and Kaikoura District Museum. Fyffe House and Peninsula Walkway are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Willowbank Motel Reviews

7.8

Good

7.8

Cleanliness

7.4

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 38 out of 141 reviews
Rating 8 - Good. 58 out of 141 reviews
Rating 6 - Okay. 30 out of 141 reviews
Rating 4 - Poor. 9 out of 141 reviews
Rating 2 - Terrible. 6 out of 141 reviews

Reviews

Verified review

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was welcoming and clean, plenty of room and lovely staff
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and had good space for relaxing. The bed was comfortable and the kitchen well appointed.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Instructions via email was clear which room was ours and how to enter the room. Unit was clean and spacious. Close to New World, walking distance. Only downside, it is very noisy with the traffic at night on the main road.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Tidy & clean, just a bit small but adequate
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was excellent value for the price. It was actually a holiday home. We booked for 3 people however the place slept 12. The manager opened a second room for us to accommodate our daughter even though not required to. Friendly and very clean.
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities
Clean and tidy
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property, we had enough room for everybody, each room had its own aircon and tv and we could also watch Netflix on their accounts, each room had their own account which was awesome if you didnt want to watch the same thing, the only thing they need is a clothes horse or clothes line to hang clothes after using their washing machine.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay tidy warm close to supermarket enjoyed it
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place and would have loved to have stayed longer than 1 night!
Verified review

8/10 Good

Fred

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean .
Stayed 1 night in Jan 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
inside the unit looks like just refurbished ,free netflix. host was vey helpful
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

chao

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Neil

Disliked: Cleanliness, amenities, property conditions & facilities
This motel is not fit for purpose. Our room was dirty. Carpets grubby and stained, duvet stained. Outside area full of detritus, and unfinished paving at the front of the room. The host had said that there were only 2 members of staff to clean all the units. The owner was on holiday. This accommodation was well below the standard expected,the photos online were misleading at best, and did not show the poor and dirty quality of the apartment. There were no other rooms available. We left the following morning before 10 am and will be requesting a refund for one night.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what I needed

Great stay great service
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on main road heading into town. Lovely service, very friendly and helpful. Big room and living areas and nice and clean
Stayed 1 night in Feb 2021
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service
Good value for money. Friendly and welcoming manager. Clean room. Oven top a bit slow to heat the pan
Stayed 1 night in Jan 2021
Verified review

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 minute walk to beach

Friendly service, high levels of cleanliness and great little kitchenette. 5 minute walk to beach and around 20-30 minute walk into town centre. If you're a light sleeper, would recommend ear plugs as walls between units thin/not sound-proof. Not a fancy motel but had everything we needed for our stay.
Stayed 2 nights in Jan 2021
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Great place. Highly recommend. Tidy easy to access. Will stay here again
Stayed 1 night in Dec 2020
Verified review

6/10 Okay

Verified traveler

The room was tidy enough, but the wall heater broke and the replacement was extremely average. As noted by another reviewer, the room had a notice that all dishes must be washed or face a $50 penalty - not ideal in the time of Covid.
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

Matthew

Disliked: Staff & service

Expectation to wash your own dishes

The motel until was OK, nothing wrong, but was quite old. Check-in staff was very friendly and helpful. We were surprised at the sign in the kitchen saying if you don't wash your own dishes you will be charged $50. I have stayed at many motels all around NZ and have never seen such a sign. I have even been told by cleaning staff at other motels not to bother washing my dishes as for hygiene reasons they have to clean everything again anyway. We decided to rewash everything before eating on plates as we couldn't be sure the previous guests will have washed the plates well, especially in the current COVID climate. The price was quite high for the quality in my opinion - we stayed in another motel in Picton the next night, the room was bigger, much more modern and very clean for $10 cheaper.
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly operator. Clean and tidy. Excellent shower.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Excellent location, and price was very reasonable. Staff were helpful and friendly. The motel was very clean.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and a great shower. Room was clean and staff very helpful. Would stay again.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome friendly little motel.

Very accommodating. Driving from Invercargill to New Plymouth with Kaikoura our overnight. Phoned to ask what time was last check in, was quite late and prepared to wait for us. Got there, very friendly had put heater on in unit do was lovely and warm. Awesome friendly service, clean and tidy room and for a very good price. Would stay there again and eould recommend to others.
Stayed 1 night in Aug 2019