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Shiroyama Hotel Kagoshima

Property class: 4
Expert spa therapists deliver rejuvenating body treatments and facials at this peaceful retreat where guests can soak in mineral hot springs and truly unwind

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Photo gallery for Shiroyama Hotel Kagoshima

A person relaxing by a reflective pool with a mountain and cityscape in the background. - Shiroyama Hotel Kagoshima (Kagoshima)
A dining table set with plates, glasses, and a vase of flowers, overlooking a yellow flower bed. - Shiroyama Hotel Kagoshima (Kagoshima)
A traditional Japanese room with tatami flooring, a wooden ceiling, and a koi pond. - Shiroyama Hotel Kagoshima (Kagoshima)
A bar area with wooden chairs and tables, a long counter, and shelves with bottles. - Shiroyama Hotel Kagoshima (Kagoshima)
A table set for dining with a city view, a vase with flowers, and a bottle of water. - Shiroyama Hotel Kagoshima (Kagoshima)
Shiroyama Hotel Kagoshima offers a tranquil escape in the city center. Refresh in the indoor mineral hot spring, recharge in the sauna, or book spa treatments. Six restaurants serve Japanese specialties and children's options, providing travelers with plenty of dining choices.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Club Executive Twin 54 sq. m (Ocean View)

A hotel room with a large window, a bed, a sofa, a table, and a TV.

Club Executive Twin 54 sq. m (Ocean View)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Forest Twin 25 sq. m (No View)

A hotel room with two beds, a desk, a chair, and a view of the outdoors.

Forest Twin 25 sq. m (No View)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Sakurajima View Twin, 27 sq. m, Ocean View

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Comfort Sakurajima View Twin, 27 sq. m, Ocean View

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Forest Twin Room, Non Smoking (No View, No Extra Bed)

A hotel room with two beds, a desk, a chair, and a window with a view of greenery.

Forest Twin Room, Non Smoking (No View, No Extra Bed)

8.4 out of 10
Very good
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Sakurajima View Twin Room, Non Smoking (No Extra Bed)

A hotel room with two beds, a desk, a chair, and a view of the city and mountains.

Sakurajima View Twin Room, Non Smoking (No Extra Bed)

8.0 out of 10
Very good
(7 reviews)
  • Ocean view
  • 27 sq m
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Non Smoking (No View, No Extra Bed)

A hotel room with a large bed, bedside tables with lamps, a desk with a chair, and a large window with curtains.

Standard Double Room, Non Smoking (No View, No Extra Bed)

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

A hotel room with a large bed, a desk, a chair, and a view of a cityscape through large windows.

Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Forest Forth Room, Non Smoking (No View, No Extra Bed)

A hotel room with three single beds, a desk with a flat-screen TV, and a mirror.

Forest Forth Room, Non Smoking (No View, No Extra Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 48 sq m
  • Sleeps 7
  • 4 Twin Beds
  • Free WiFi

View all photos for Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

A hotel room with a large bed, a desk, a chair, a dresser, and a TV. There is a large window with a city view.

Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 48 sq m
  • Sleeps 7
  • 4 Twin Beds
  • Free WiFi

View all photos for Standard Forth Room, Non Smoking (No View, No Extra Bed)

A hotel room with two beds, a desk, a chair, a flat-screen TV, and a large window.

Standard Forth Room, Non Smoking (No View, No Extra Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • Sleeps 7
  • 4 Twin Beds
  • Free WiFi

View all photos for Sakurajima View Forth, Non Smoking (No Extra Bed)

A hotel room with two beds, a desk, a chair, a flat-screen TV, and a large window.

Sakurajima View Forth, Non Smoking (No Extra Bed)

  • Ocean view
  • 54 sq m
  • Sleeps 7
  • 4 Twin Beds
  • Free WiFi

View all photos for TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

A hotel room with two beds, a desk, a chair, a lamp, and a window with blinds.

TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Royal Suite, Mt. Sakurajima View (No Extra Bed)

A hotel conference room with a large table, multiple chairs, a television, and a view of a cityscape through large windows.

Royal Suite, Mt. Sakurajima View (No Extra Bed)

  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Single Room, Non Smoking (Single Use, No View, No Extra bed)

A hotel room with a large bed, a desk with a chair, a flat-screen TV mounted on the wall, and a window with curtains.

Single Room, Non Smoking (Single Use, No View, No Extra bed)

9.2 out of 10
Wonderful
(31 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city and mountains.

Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Located in Kagoshima, Shiroyama Hotel Kagoshima is in the city center and near a boardwalk/promenade. Saigo Takamori Statue and Tsurumaru Castle are local landmarks, and the area's natural beauty can be seen at Kirishima-Kinkowan National Park and Sakurajima Visitor Center. Amuran Ferris Wheel and Kagoshima City Aquarium are also worth visiting. Visit our Kagoshima travel guide
Map
41-1 Shinshoin-cho, Kagoshima, Kagoshima (prefecture), 890-8586

What's nearby

  • A bronze statue of historical figures on a pedestal, with a modern building featuring a red sign in the background.
    Amu Plaza Kagoshima
    15 min walk - 0.8 miles
  • A coastal city with a prominent white building with a triangular roof, palm trees, and a mountain in the background.
    Kagoshima City Aquarium
    4 min drive - 1.3 miles
  • Mt. Shiroyama
    6 min walk - 0.3 miles
  • Kagoshima City Museum of Art
    9 min walk - 0.5 miles
  • Kagoshima Chuo Station Tourist Information Center
    18 min walk - 1.0 mile

Getting around

  • Kagoshima Station
    10 min drive
  • Kagoshima Airport (KOJ)
    50 min drive

Restaurants

  • ケンタッキーフライドチキン 城西店
    13 min walk
  • くろいわラーメン 鹿高前店
    14 min walk
  • よしみ屋ラーメン
    19 min walk
  • ル シエル
    1 min walk
  • 三平らーめん
    14 min walk

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,001 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Covered self parking on site (JPY 1,300 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,900 for adults and JPY 1,300 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • HISUICHO
  • HOLT
  • LE CIEL
  • RAKUSUI
  • SUIREN

Things to do

  • Full-service spa
  • Gym
  • Hot springs
  • Sauna

Family friendly

  • Baby bath
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Facials
  • Hot springs
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 104 ºF
  • In-room massages
  • Manicures/pedicures
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 2200.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3900 for adults and JPY 1300 for children
  • Covered self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Shiroyama Hotel Kagoshima pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1300 per night.

What time is check-in at Shiroyama Hotel Kagoshima?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Shiroyama Hotel Kagoshima?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Shiroyama Hotel Kagoshima located?

Located in the heart of Kagoshima, this spa hotel is within a 5-minute walk of Shiroyama Park and Mt. Shiroyama. Shiroyama Observatory and Terukuni Shrine are also within 10 minutes. Kagoshima Chuo Station is 25 minutes by foot and Kagoshima Station is 27 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shiroyama Hotel Kagoshima Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 739 out of 1003 reviews
Rating 8 - Good. 189 out of 1003 reviews
Rating 6 - Okay. 42 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient shuttle bus into city. Great onsen & nice walks around the area
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

CONGDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view of Sakurajima! Friendly staff and nice onsen!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, excellent staff including some English speaking staff which was very helpful, shuttle was great to take into town
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with exceptional service and amenities. Will definitely stay here again and also recommend to family & friends.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful view for an onsen that we’ve been to in Japan so far. The free town shuttles are to and from the bus / train station + 2 other downtown locations are frequent and convenient. The hotel amenities are great with so many options, a Family Mart and bakery on the premises
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Minsu

Liked: Cleanliness, staff & service, amenities
It was amazing hotel Especially Minami who is concierge so friendly and kind
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great onsen, quiet and clean
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food superb
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Takanori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the hot spring.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Adrena binte

Liked: Cleanliness, property conditions & facilities
Very courteous staff. Great breakfast with. Wide variety
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Kazuko

Liked: Cleanliness
Had a wonderful view from room and onsen
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Raimundo

Liked: Cleanliness, amenities
Very friendly and helpful staff. Amazing grounds
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Doowon

Liked: Cleanliness, staff & service, property conditions & facilities
The scenary was great. Also, the staff was very kind.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great full featured facility
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Kiyomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel shuttle bus is so convenient.I can enjoy shopping in the center of the city anytime.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Excellent staff. I give our experience at hotel Shiroyama the highest rating. Absolutely loved everything.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and serene. It is next to walking paths. It has great views of the volcano. The onsen is fabulous. The staff is the best!
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing. The breakfasts were the best that we had our entire trip. I also loved the bakery. And the views of the volcano were heavenly. The help was also great! And the hotel itself was befitting of the views.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view of Kagoshima. Excellent service. Wished we could have stayed longer.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book now!

There is nothing negative about Shiroyama Hotel. The staff are extremely polite and the hotel and rooms are immaculate. It has a beautiful view overlooking Kagoshima with Sakurajima clearly visible.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Marla

Liked: Cleanliness, property conditions & facilities
The 3 restaurants we tried were disappointing and pricey for what you got. The service was slow even tho they were not busy. The spa and moisture treatments we got were fantastic. Once we upgraded our room it was good before that they put us in the last room in the farthest bldg away with no windows, not even in the crazy long hallway with super low ceilings. Very claustrophobic!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Service is top notched. Room is a bit small, but clean and comfortable
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, room comfort

Good stay in Kagoshima

Really big hotel very popular with Japanese people. The best thing is the view of Sakurajima. Really amazing. Onsen is very strict with tattoos also with foreigners. Breakfast was huge but a bit messy. Room was ok. Good for a 2 night stay.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big hotel. Not an easy walk into the city. So you have to plan meals unless you’re happy to dine in the hotel restaurants. But lovely staff and nice rooms. We didn’t pay for a view of the sea and volcano. But still nice city view as you’re high on a hill. Would recommend for the price.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So much morecthan I expected

I booked, looking for a place to staycafter getting off the ferryvfrom Okinawa. When I arrived I realized this wasnt just a place to sleep. It's the city's "grand hotel". Set in gorgeous grounds, with more trails nearby in the mountain forest, it offers a large breakfast buffet and a huge onsen with indoor and outdoor pools - all of them with spectacular views over the city and volcano.
Stayed 2 nights in Mar 2025