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Sheraton Kagoshima

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3 treatment rooms, massages - Sheraton Kagoshima (Kagoshima)
View from property - Sheraton Kagoshima (Kagoshima)
Lobby lounge - Sheraton Kagoshima (Kagoshima)
55-inch LCD TV with digital channels, TV - Sheraton Kagoshima (Kagoshima)
Lobby lounge - Sheraton Kagoshima (Kagoshima)
Luxury
5.0 star property
9.4

Exceptional

Luxury retreat with mineral springs

Breathtaking Sakurajima volcano views through floor-to-ceiling windows in modern, spacious rooms. The exceptional onsen's mineral-rich waters soothe travel-weary muscles. Three restaurants serve beautifully presented local specialties, while the café offers delicious breads and cakes.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed (Sakurajima View)

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 King Bed (Sakurajima View)

9.8 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed (Sakurajima view)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Double Beds (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Club Room, 2 Double Beds (Sakurajima view)

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Sakurajima Suite, 1 King Bed, Non Smoking

Sakurajima Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Sakurajima Suite, 1 King Bed, Non Smoking

  • Mountain view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds (Sakurajima view)

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Double Beds (Sakurajima view)

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds | In-room safe, desk, laptop workspace, soundproofing

Club Room, 2 Double Beds

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Kagoshima is home to Sheraton Kagoshima. The area's natural beauty can be seen at Mt. Shiroyama and Kirishima-Kinkowan National Park, while Kagoshima City Aquarium and Kagoshima Citizens' Culture Hall are popular area attractions. Kagoshima Chuo Station Tourist Information Center and Amu Plaza Kagoshima are two other places to visit that come recommended. With windsurfing and fishing nearby, you'll find plenty of adventures in the water. Visit our Kagoshima travel guide
Map
43 - 15 Koraicho, Kagoshima, 890-0051

What's nearby

  • HC7MYD Students Monument, Amu Plaza, Kagoshima City, Kyushu Island, Japan, Asia
    Amu Plaza Kagoshima
    16 min walk - 0.9 miles
  • Sakurajima Island And Io World Kagoshima Aquarium; Shutterstock ID 204314572; purchase_order: SF 06557000; job: ; client: ; other:
    Kagoshima City Aquarium
    6 min drive - 1.6 miles
  • Kagoshima Chuo Station Tourist Information Center
    15 min walk - 0.8 miles
  • Amuran Ferris Wheel
    16 min walk - 0.9 miles
  • Kagoshima Citizens' Culture Hall
    5 min drive - 1.4 miles

Getting around

  • Kagoshima Chuo Station
    14 min drive
  • Kagoshima Airport (KOJ)
    53 min drive

Restaurants

  • シェラトンクラブ
    2 min walk
  • &More By Sheraton
    2 min walk
  • いちにいさん 鹿児島本店
    6 min walk
  • HUNGRY BASE
    7 min walk
  • TO THE HERBS
    3 min walk

About this property

Sheraton Kagoshima

Luxury hotel near Kagoshima Chuo Station Tourist Information Center
Located close to Amu Plaza Kagoshima and Kagoshima Citizens' Culture Hall, Sheraton Kagoshima provides an indoor mineral hot spring (onsen), a coffee shop/cafe, and a garden. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a water dispenser
  • Luggage storage, concierge services, and a ballroom
  • Wedding services, a front-desk safe, and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 228 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Toilets with electronic bidets, tubs or showers, and hair dryers
  • 55-inch LCD TVs with digital channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in the Green Key (Foundation for Environmental Education) and Green Key Global, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • &More
  • Daily Social
  • Flying Hog Grill
  • Satsumagma
  • Vivarium

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Full-service spa

  • 3 treatment rooms
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Elevator (43 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Covered self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Sheraton Kagoshima pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1500 per night.

What time is check-in at Sheraton Kagoshima?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Kagoshima?

Check-out is at noon.

Where is Sheraton Kagoshima located?

Situated in Kagoshima, this luxury hotel is within 1 mi (2 km) of Kagoshima Chuo Station Tourist Information Center and Amu Plaza Kagoshima. Kagoshima Citizens' Culture Hall and Mt. Shiroyama are also within 2 mi (3 km). Kagoshima Chuo Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Kagoshima Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 347 out of 461 reviews
Rating 8 - Good. 87 out of 461 reviews
Rating 6 - Okay. 14 out of 461 reviews
Rating 4 - Poor. 7 out of 461 reviews
Rating 2 - Terrible. 6 out of 461 reviews

Reviews

Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was bright and clean. Amenities were abundant. Food was excellent at hotel. Onsen was very nice
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are huge and modern. Get the room that faces the volcano. All the staff are extremely nice and helpful. The bar on the top floor is really nice too.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great deal, especially with a strong dollar. Our room was spacious and had a magnificent view of the volcano, the city and the sea. Staff were helpful and attentive. The tram that runs through the city stops right in front of the hotel so travel was especially easy.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Marie-Hélène

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff & restaurants. Right by tramway line and the river. Room was large, clean, and with a great view of the volcano. Loved the spa and onsen. Not far from Kagoshima-Chuo Station. Would definitely recommend.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

MiSun

Liked: Cleanliness, staff & service, amenities
Wonderful scenery, wonderful people
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Excellent room and view!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

CAMERON

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, attentive and helpful staff, excellent breakfast buffet, high quality club lounge, comfortable settings
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Po EN

Liked: Cleanliness, staff & service, amenities
Clean, spacious, awesome view forward Sakura island
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Whiejong

Liked: Cleanliness, staff & service, amenities
The room is spacious unlike traditional Japanese hotel rooms, and has a great Sakurajima view. Excellent condition with good amenities. Decent breakfast and friendly staff. We have enjoyed the stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

ALEXANDRE HENRY ROLAND

Liked: Cleanliness, amenities, property conditions & facilities
Extremely brilliant facility’s staff and service. Japans generosity exemplified.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sung Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern clean room with very comfortable bed and friendly staff. Only minus was you could hear tram and cars outside.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent holiday hotel

Excellent stay and friendly and service minded staff and a great view towards Sakurajima
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Everything, staff were kind and courteous and happy to help. Room was spotless and huge with amenities and comfortable bed and seating area. In a quiet area but easy access to trams ans a 10 min walk to Kagoahima-chuo
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel close to central kagoshima
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and the rooms with views are fabulous!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Marici

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot spring and foot soak were amazing. Breakfast buffet also fantastic. Rooms overlooking Sakurajima were spectacular, rooms were ultra comfortable and modern. Staff rendered great service at all hours.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities
Great views of the city and Sakurajima from our room. Room was big and comfortable. Breakfast excellent, with a wide choice. Rooftop bar was very good, the restauant was also good but expensive. Staff were all very helpful and friendly. The laundry service was efficient.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Hironobu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel we stayed in was very nice. It has wonderful hot spring,Breakfasts.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotel rooms I’ve ever stayed in. The view of the volcano is breathtaking.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

KEUNBAE

Liked: Cleanliness, staff & service, amenities
Very clean Wide room Kind employee
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Top notch service, excellent room with a view of Sakurajima.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ik Joong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

It is one of the best hotels I have ever stayed! Wonderful facilities, services and atmosphere etc. We would like to stay here again if we would visit Kagoshima later
Road to Onsen
Cafe
From the road
Sheraton
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The staffs are very nice and helpful.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff were great and extremly helpfull. The room had breathtaking views and was enormous for japanese standards.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location with excellent service
Stayed 2 nights in Jun 2024