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Sheraton Kagoshima

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

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Photo gallery for Sheraton Kagoshima

3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
55-inch LCD TV with digital channels, TV
In-room safe, desk, laptop workspace, soundproofing
Lobby
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Parking available
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Private bathroom
Toilet with electronic bidet
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Double Bed

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Private bathroom
Toilet with electronic bidet
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Private bathroom
Toilet with electronic bidet
Hair dryer
  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Private bathroom
Toilet with electronic bidet
Hair dryer
  • Mountain view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 Double Bed

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Private bathroom
Toilet with electronic bidet
  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Private bathroom
Toilet with electronic bidet
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Private bathroom
Toilet with electronic bidet
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Smoking

Mountain view

Club Suite, 1 King Bed, Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Private bathroom
  • Mountain view
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

In-room safe, desk, laptop workspace, soundproofing

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Private bathroom
Toilet with electronic bidet
  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

Miscellaneous

Shiroyama Hotel Kagoshima

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,006 reviews
Shiroyama Hotel Kagoshima

About the neighborhood

Map
43 - 15 Koraicho, Kagoshima, 890-0051

What's nearby

  • Kagoshima Chuo Station Tourist Information Center - 15 min walk - 0.8 miles
  • Amu Plaza Kagoshima - 16 min walk - 0.9 miles
  • Mt. Shiroyama - 3 min drive - 1.4 miles
  • Kagoshima City Aquarium - 3 min drive - 1.4 miles
  • Kagoshima Citizens' Culture Hall - 3 min drive - 1.4 miles

Getting around

  • Kagoshima Chuo Station - 8 min drive
  • Kagoshima Airport (KOJ) - 40 min drive

Restaurants

  • ‪addcoffee - ‬5 min walk
  • ‪ジーパイとお粥のお店 Cui Cui - ‬6 min walk
  • ‪味噌麺処太鼓 - ‬4 min walk
  • ‪麺食堂 Tara - ‬4 min walk
  • ‪いちにいさん 鹿児島本店 - ‬5 min walk

About this property

Sheraton Kagoshima

Luxury eco-certified hotel near the bay
Take advantage of an indoor mineral hot spring (onsen), a coffee shop/cafe, and a garden at Sheraton Kagoshima. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a computer station
  • Massage treatment rooms, wedding services, and a banquet hall
  • A water dispenser, a reception hall, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 228 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Toilets with electronic bidets, tubs or showers, and hair dryers
  • 55-inch LCD TVs with digital channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • &More
  • Daily Social
  • Flying Hog Grill
  • Satsumagma
  • Vivarium

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Full-service spa

  • 3 treatment rooms
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Elevator (43 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Covered self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Sheraton Kagoshima Hotel
Sheraton Kagoshima Kagoshima
Sheraton Kagoshima Hotel Kagoshima

Frequently asked questions

Is Sheraton Kagoshima pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Kagoshima?

Self parking is available for JPY 1500 per night.

What time is check-in at Sheraton Kagoshima?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Kagoshima?

Check-out is at noon.

Where is Sheraton Kagoshima located?

Situated in Kagoshima, this luxury hotel is within 1 mi (2 km) of Museum of the Meiji Restoration, Jigenryuhyohousho History Museum, and Xavier Church Shinseido. Kagoshima Chuo Station Tourist Information Center and Kagoshima Botanical Garden are also within 1 mi (2 km). Kagoshima Chuo Station is 21 minutes by foot.

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Sheraton Kagoshima Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 230 out of 306 reviews
Rating 8 - Good. 60 out of 306 reviews
Rating 6 - Okay. 5 out of 306 reviews
Rating 4 - Poor. 6 out of 306 reviews
Rating 2 - Terrible. 5 out of 306 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff were great and extremly helpfull. The room had breathtaking views and was enormous for japanese standards.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Impressed with the modern but yet cosy and inviting interior. Staff were attentive and professional, from concierge to the shuttle bus driver. Exceeded expectations, will stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Wendell

Liked: Cleanliness, amenities, property conditions & facilities
A+ in every way
Stayed 1 night in May 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and lighting design is stunning.
Stayed 2 nights in May 2025

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel close to central kagoshima
Stayed 4 nights in Feb 2025

10/10 Excellent

Oi Naam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and professional, the room is neat and spacious, I like the view from our room - the Sakurajima volcano.
Stayed 5 nights in Apr 2025

10/10 Excellent

TIANYU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Onsen, clean and convenient facility.
Stayed 1 night in Feb 2025

10/10 Excellent

wai chuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice sakurajima view from the room
Stayed 3 nights in Mar 2025

10/10 Excellent

Ik Joong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

It is one of the best hotels I have ever stayed! Wonderful facilities, services and atmosphere etc. We would like to stay here again if we would visit Kagoshima later
Road to Onsen
Cafe
From the road
Sheraton
Stayed 4 nights in Feb 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and the rooms with views are fabulous!
Stayed 3 nights in Sep 2024

10/10 Excellent

WOOSEOK

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Sakurajima View
Stayed 4 nights in Jan 2025

10/10 Excellent

Mable

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel overall
Stayed 1 night in Oct 2024

10/10 Excellent

Hironobu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel we stayed in was very nice. It has wonderful hot spring,Breakfasts.
Stayed 1 night in Aug 2024

10/10 Excellent

CHEOL GYU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little bit far from the downtown. Of course walking distance, but everyday?
Stayed 3 nights in Dec 2024

10/10 Excellent

Chun-Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent view in front of you
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend it for a relaxing stay

Amazing
Stayed 2 nights in Oct 2024

8/10 Good

Jong-Chan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The structure of bathrom is unfamiliar.
Stayed 1 night in Feb 2025

8/10 Good

man kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth for the money
Stayed 3 nights in Dec 2024

8/10 Good

KA HO

Liked: Staff & service, amenities, property conditions & facilities
I stayed there for 4 nights. Everything was fine but the onsen place is a bit too small. It gets boring if you are to stay for 4 days. Breakfast buffet was decent with good food selection.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location with excellent service
Stayed 2 nights in Jun 2024

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful view from the room, right in front of the tram stop into town. Free shuttle service from/to the train station. Staff were professional and friendly. The onsen was clean and I was able to use it despite having tattoos. It did become very busy after a while which ruined it a bit, but I was leaving by then do grateful it was quite when I'd gone in. Only odd thing was we didn't get any extra bedding even though we'd booked a room with sofa bed and were 3 people (2 adults and 1 child). We called reception and they did bring an extra pillow and blanket, but no sheet. But everything else was perfect and would definitely stay here again and recommend to others.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hospitality and general atmosphere amazing
Stayed 2 nights in May 2024

10/10 Excellent

Ping Fan

The property is very modern and fresh. The services are heartwarming.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yuk Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to go out for sightseeing, hotel facilities in good condition and the staffs are very nice, will introduce to my friends and if I go again to Kagoshima in the future will stay again.
Stayed 5 nights in May 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jun 2024