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Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep

2.5 star property
Hotel with a coffee shop, near Kagoshima City Aquarium

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Photo gallery for Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep

View from room
Reception
Reception
1 bedroom, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Bedroom, Accessible

View from room

Standard Room, 1 Bedroom, Accessible

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Separate bathtub and shower
Private bathroom
Toilet with electronic bidet
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Quadruple Room, Multiple Beds

Superior Quadruple Room, Multiple Beds | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Quadruple Room, Multiple Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Separate bathtub and shower
Private bathroom
Toilet with electronic bidet
  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Separate bathtub and shower
Private bathroom
Toilet with electronic bidet
  • 22 sq m
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Separate bathtub and shower
Private bathroom
Toilet with electronic bidet
  • 12 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Junior Suite

Highlights

Air conditioning
Heating
Flat-screen TV
2 bedrooms
Hair dryer
Separate bathtub and shower
Private bathroom
Toilet with electronic bidet
  • 37 sq m
  • City view
  • Sleeps 10
  • 2 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Separate bathtub and shower
Private bathroom
Toilet with electronic bidet
  • 26 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Separate bathtub and shower
Private bathroom
Toilet with electronic bidet
  • 17 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Map
1-3 Gofuku-cho, Kagoshima, Kagoshima-ken, 892-0826

What's nearby

  • Kagoshima City Aquarium - 13 min walk - 0.7 miles
  • Amu Plaza Kagoshima - 18 min walk - 1.0 mile
  • Kagoshima Chuo Station Tourist Information Center - 19 min walk - 1.0 mile
  • Kagoshima Arena - 4 min drive - 1.6 miles
  • Iso Beach - 5 min drive - 2.2 miles

Getting around

  • Kagoshima Station - 19 min walk
  • Kagoshima Airport (KOJ) - 39 min drive

Restaurants

  • ‪スターバックス - ‬1 min walk
  • ‪モスバーガー - ‬1 min walk
  • ‪餃子の王将中町店 - ‬2 min walk
  • ‪Alc-Ass - ‬1 min walk
  • ‪The Snooup 天文館店 - ‬1 min walk

About this property

Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep

Hotel near Kagoshima City Aquarium
Located close to Shiroyama Observatory and Amu Plaza Kagoshima, Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep provides a coffee shop/cafe and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
  • English breakfast (surcharge), luggage storage, and a vending machine
  • An elevator
Room features
All 98 rooms boast comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and toilets with electronic bidets
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and phones

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Hungarian, Indonesian, Italian, Japanese, Khmer, Korean, Malay, Polish, Portuguese, Spanish, Thai, Turkish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (JPY 1,000 per night)

Food and drink

  • Daily English breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person
  • A coffee shop/cafe

Restaurants on site

  • nicoドーナツ・kitchenななほし

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately JPY 2000 per person
  • Nearby parking fee: JPY 1000 per night(164 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ai Hotel Tenmonkan
Chisun Kagoshima
Ai Hotel Kagoshima
Ai Kagoshima
Ai Kagoshima Tenmonkan
Ai Hotel Tenmonkan
Ai Kagoshima Tenmonkan
Hotel Ai Hotel Kagoshima Tenmonkan Kagoshima
Kagoshima Ai Hotel Kagoshima Tenmonkan Hotel
Hotel Ai Hotel Kagoshima Tenmonkan
Ai Hotel Kagoshima Tenmonkan Kagoshima
Ai Hotel
Chisun Inn Kagoshima
Ai Hotel Tenmonkan
Ai Kagoshima Tenmonkan
Ai Tenmonkan
Hotel Ai Hotel Kagoshima Tenmonkan Kagoshima
Kagoshima Ai Hotel Kagoshima Tenmonkan Hotel
Hotel Ai Hotel Kagoshima Tenmonkan
Ai Hotel Kagoshima Tenmonkan Kagoshima
Ai Hotel
Chisun Inn Kagoshima

Frequently asked questions

Is Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep?

Check-out is at 11:00 AM.

Where is Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep located?

Located in the heart of Kagoshima, this hotel is within 1 mi (2 km) of Kagoshima City Aquarium, Shiroyama Observatory, and Amu Plaza Kagoshima. Kagoshima Arena and Iso Beach are also within 3 mi (5 km). Kagoshima Station is 19 minutes by foot and Kagoshima Chuo Station is 22 minutes.

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Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 260 out of 710 reviews
Rating 8 - Good. 307 out of 710 reviews
Rating 6 - Okay. 110 out of 710 reviews
Rating 4 - Poor. 22 out of 710 reviews
Rating 2 - Terrible. 11 out of 710 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Window could not been opened, very stuffy air, old bedsheets (yellow blanked), a lot of stains on the floor and bathroom (chalk) but for the price I guess thats something you‘d need to expect
Stayed 2 nights in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train and the airport bus stop!
Stayed 2 nights in Sep 2024

10/10 Excellent

Miwako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is CBD of Kagoshima city, and it is convenient to move around and nice restaurants around as well.
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is right in the heart of town. Very convenient and many dining options within walking distance.
Stayed 1 night in Sep 2023

10/10 Excellent

Chi Wai

Liked: Cleanliness, amenities, property conditions & facilities
Good location and reasonable price
Stayed 2 nights in Sep 2023

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect and the room is clean. Self check in check out very convenient and the staff are very friendly
Stayed 4 nights in Jan 2024

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Average at best

Rooms are absolutely tiny and you can’t even walk between the end of the bed and the tv on the wall without shuffling past sideways. Good location and good cost too.
Stayed 4 nights in Oct 2024

10/10 Excellent

Thian Yam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with lots of eateries and shopping. Staffs are frendly and helpful.
Stayed 8 nights in Aug 2023

10/10 Excellent

YUKOH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cost performance, transportation, and shopping are also great. Everyone please stay overnight. By the way, I am not a hotel manager(笑)
Stayed 2 nights in Jul 2024

6/10 Okay

Wendy

Disliked: Cleanliness
When we checked into the room we noticed that the washroom was not fully cleaned. There was hair stuck on the wall and the sofa had disgusting amount of stains on it. However the beds were somewhat comfortable and the location is central and convenient. It’s pretty much self serving (no staff was helping to check in or out) so the staff didn’t really interact with us.
Stayed 3 nights in Dec 2024

8/10 Good

Jun He

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff speaks good english. Very easy communication. They provide bath salt at the lobby for a bathtub soak, which is very nice. Parking is the only issue. They have a partnership with a carpark nearby. But there are 2 carpark with the same name- Maruya 1 and Maruya 2. Unfortunately, i parked at the wrong one, and couldn't get the discounted rate. If driving, there are hotels with more convenient parking. But if travelling by train, this hotel is perfect.

10/10 Excellent

brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing last minute booking after boarding the wrong ferry. Not as planned but couldn't ask for a more fun day or better accommodations. Truly fantastic value. Close to stopping and short drive to the ferry dock.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free herbs make a relaxing environment

Self check in and check out is efficient. Get free herbs near the reception and put them in the room can relax during sleep. Various kinds of salad in the breakfast is delicious.
Stayed 2 nights in Dec 2023

8/10 Good

kosuke

good
Stayed 1 night in May 2024

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand new (refurbished?) hotel ideally located

Brand new or newly refurbished hotel very well located in Kagoshima. Overall great but having a single elevator for the whole building that is shared by customers and staff is simply not enough... And the aircon in our room was loud but it did not feel like it was blowing cool air. Other than that, it was a really great stay.
Stayed 2 nights in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Really cramped, sorely needs under bed storage

Room is small as expected but not laid out well. No under bed storage is a serious deficiency so the only place to lay an open suitcase is in front of the door. Which means moving so I can jump over it to leave the room and moving it back when I want to get into the bathroom. Only a small bench is provided so there really isn't anywhere comfortable to sit, had to try to make do by propping pillows up on the bed. The TV is very awkwardly placed next to the head of the bed and it's bolted to the wall with no give so it's extremely difficult to access the HDMI port. Bathroom is the type with the raised slightly sloped floor so it was really a challenge to get in there with my suitcase there. Breakfast was good. Other hotels use the limited space more smartly, this one doesn't seem well laid out. Location is super convenient near a tram store and in the shopping arcade area, yet quiet.
Stayed 2 nights in Jan 2025

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as per advertised and description. The bathroom is not separate bath and shower. The condition of the room is bad as well
Stayed 2 nights in Nov 2023

8/10 Good

FRANCIA IVONNE

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice and quiet hotel. However, the cleanliness, need to be improved. On the arrival, the toilet and floor were not properly clean. Also there was not enough toilet paper (of course it is ok that it wasn't new), however the two rolls were almost finishing... and during the next two days they didn't supply new toilet paper. (i used tissues that I had brought with me)... When I asked at the front desk, they seemed surprised... like if I were using it in an abnormal way or in excessive amount.
Stayed 5 nights in Jan 2024

8/10 Good

Eunji

Liked: Cleanliness, amenities, property conditions & facilities
숙박 중에 청소 안 해주시는 점 빼고는 좋습니다!
Stayed 2 nights in May 2025

6/10 Okay

Yuki

Liked: Staff & service
Disliked: Cleanliness
フロントはアロマの匂いがしていてリラックス出来るような環境でソファーもあり、チェックインチェックアウトまでくつろげるようになっていて良かった！ デトックスウォーターなどもあり、ホテルには珍しいバスソルトなどもあり良かった！
Stayed 2 nights in May 2025

4/10 Poor

Terumi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
見た目は素敵で綺麗でした。ロビーもいい香りでしたし期待して部屋へ。お風呂の換気扇が全く？微かにしか作動せずいつまでも湿気がありましたのでトイレもペーパーも湿気で濡れてますので、ドアを少し開けて換気していました。年配の母がユニットバスから部屋へ足を踏み入れたと同時に床に足を付くと同時に横転！床はツルツルの床、大理石？コンクリート？カチカチつるつる素材。そこに湿気があり滑ったのです。救急車を呼ぼうか迷うレベルでした。私でも滑りそうになるレベル。骨折しなくて良かったと…。本当に危ないので気をつけてください。だいたいホテルは絨毯なのでは？と思いました。アウトの際にフロントに伝えましたが平謝りだったのが残念です。電気スイッチが壊れてたのか、数回押さないとチカチカ真っ暗のままです。2段ベッドの部屋でしたのですが２階には、充電するコンセントは全く無いので不便でした。エレベーターは一機なので高確率で満タンでした。冷蔵庫はあまり冷えないタイプです。お風呂掃除が甘く感じました。駐車場の説明をしていただいた男性スタッフはしっかりされていて好印象でした。安かったのは良かったです。
Stayed 2 nights in May 2025

8/10 Good

??

Liked: Cleanliness, staff & service, amenities
駐車場とホテルの位置関係の地図表示が必要かと⁉️
Stayed 1 night in May 2025

8/10 Good

MASAHISA

Liked: Cleanliness, staff & service
周り飲食店も沢山有り良かった。
Stayed 2 nights in May 2025

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また利用させて頂きたいと思いました。
Stayed 1 night in May 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもよかったです！
Stayed 1 night in May 2025