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Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep

Property class: 2.5

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Photo gallery for Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep

A modern building with a reflective glass facade and the name "QUINTESSA" prominently displayed. - Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep (Kagoshima)
A modern lounge area with a curved sofa, round tables, and potted plants. - Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep (Kagoshima)
A modern hotel room with a bed, sofa, and a glass coffee table. - Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep (Kagoshima)
A hotel entrance with a glass door, a blue mat with the hotel name, and a sign above the door. - Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep (Kagoshima)
A modern lobby with a curved seating area, a reception desk, and a large window with blinds. - Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep (Kagoshima)
Located close to Shiroyama Observatory and Kagoshima City Aquarium, Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep provides a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Queen Room High Floor No Smoking

Iron/ironing board, WiFi (free), alarm clocks, bed sheets

Standard Queen Room High Floor No Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Moderate Queen Room

A hotel room with a bed, a sofa, a desk, a TV, and a window with curtains.

Moderate Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Loft King Room

A hotel room with two beds, a sofa, a desk with a chair, and a TV.

Loft King Room

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk with a lamp, and a window with curtains.

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(23 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Moderate Twin + Bunk Bed

A hotel room with two beds, a wooden ladder, a nightstand with a lamp, and a coffee maker.

Moderate Twin + Bunk Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Bunk Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed

A modern hotel room with a large bed, a sofa, a small table, and a chair.

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior King+ Bunk Bed, Non Smoking

A hotel room with a bunk bed, a single bed, a desk with a chair, a sofa, and a TV mounted on the wall.

Superior King+ Bunk Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed
  • Free wired internet

View all photos for Superior Twin Room

A hotel room with a large bed, a flat-screen TV mounted on the wall, and a wooden ladder leaning against the wall.

Superior Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Bunk Bed
  • Free wired internet

View all photos for Junior Suite

A hotel room with two beds, a headboard, bedside tables, a lamp, and artwork on the wall.

Junior Suite

  • City view
  • 37 sq m
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Bedroom, Accessible

A hotel room with a bed, a bedside table, a mirror, a wardrobe, and a small plant.

Standard Room, 1 Bedroom, Accessible

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

About the neighborhood

Located in Kagoshima, Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep is in the city center. The area's natural beauty can be seen at Iso Beach and Mount Sakurajima, while Kagoshima City Aquarium and Senganen Garden are popular area attractions. Check out an event or a game at Kagoshima Arena, and consider making time for Round 1, a top attraction not to be missed. Visit our Kagoshima travel guide
Map
1-3 Gofuku-cho, Kagoshima, Kagoshima-ken, 892-0826

What's nearby

  • A coastal city with a prominent white building with a triangular roof, palm trees, and a mountain in the background.
    Kagoshima City Aquarium
    13 min walk - 0.7 miles
  • A bronze statue of historical figures on a pedestal, with a modern building featuring a red sign in the background.
    Amu Plaza Kagoshima
    18 min walk - 1.0 mile
  • Tenmonkan Street
    1 min walk - 0.1 miles
  • Kagoshima City Museum of Art
    7 min walk - 0.4 miles
  • Shiroyama Observatory
    11 min walk - 0.6 miles

Getting around

  • Kagoshima Station
    19 min walk
  • Kagoshima Airport (KOJ)
    53 min drive

Restaurants

  • Starbucks
    2 min walk
  • まえわり屋
    1 min walk
  • Alc-Ass
    1 min walk
  • 鹿児島餃子の王将 中町店
    2 min walk
  • モスバーガー 鹿児島マルヤガーデンズ前店
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (JPY 1,000 per night)

Food and drink

  • Daily English breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person
  • A coffee shop/cafe

Restaurants on site

  • nicoドーナツ・kitchenななほし

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for English breakfast: approximately JPY 2000 per person
  • Nearby parking fee: JPY 1000 per night(164 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep?

Check-out is at 11:00 AM.

Where is Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep located?

Located in the heart of Kagoshima, this hotel is within 1 mi (2 km) of Kagoshima City Aquarium, Shiroyama Observatory, and Amu Plaza Kagoshima. Kagoshima Arena and Iso Beach are also within 3 mi (5 km). Kagoshima Station is 19 minutes by foot and Kagoshima Chuo Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep Reviews

8.4

Very Good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 292 out of 791 reviews
Rating 8 - Good. 339 out of 791 reviews
Rating 6 - Okay. 124 out of 791 reviews
Rating 4 - Poor. 23 out of 791 reviews
Rating 2 - Terrible. 13 out of 791 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Speed of check in and check out, room was complete and solid, location is amazing
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is CBD of Kagoshima city, and it is convenient to move around and nice restaurants around as well.
Stayed 5 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a spacious room despite a reasonable price.
Stayed 11 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train and the airport bus stop!
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is right in the heart of town. Very convenient and many dining options within walking distance.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good location and reasonable price
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect and the room is clean. Self check in check out very convenient and the staff are very friendly
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with lots of eateries and shopping. Staffs are frendly and helpful.
Stayed 8 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cost performance, transportation, and shopping are also great. Everyone please stay overnight. By the way, I am not a hotel manager(笑)
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free herbs make a relaxing environment

Self check in and check out is efficient. Get free herbs near the reception and put them in the room can relax during sleep. Various kinds of salad in the breakfast is delicious.
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Average at best

Rooms are absolutely tiny and you can’t even walk between the end of the bed and the tv on the wall without shuffling past sideways. Good location and good cost too.
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff speaks good english. Very easy communication. They provide bath salt at the lobby for a bathtub soak, which is very nice. Parking is the only issue. They have a partnership with a carpark nearby. But there are 2 carpark with the same name- Maruya 1 and Maruya 2. Unfortunately, i parked at the wrong one, and couldn't get the discounted rate. If driving, there are hotels with more convenient parking. But if travelling by train, this hotel is perfect.
Verified review

6/10 Okay

Disliked: Cleanliness
When we checked into the room we noticed that the washroom was not fully cleaned. There was hair stuck on the wall and the sofa had disgusting amount of stains on it. However the beds were somewhat comfortable and the location is central and convenient. It’s pretty much self serving (no staff was helping to check in or out) so the staff didn’t really interact with us.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Really cramped, sorely needs under bed storage

Room is small as expected but not laid out well. No under bed storage is a serious deficiency so the only place to lay an open suitcase is in front of the door. Which means moving so I can jump over it to leave the room and moving it back when I want to get into the bathroom. Only a small bench is provided so there really isn't anywhere comfortable to sit, had to try to make do by propping pillows up on the bed. The TV is very awkwardly placed next to the head of the bed and it's bolted to the wall with no give so it's extremely difficult to access the HDMI port. Bathroom is the type with the raised slightly sloped floor so it was really a challenge to get in there with my suitcase there. Breakfast was good. Other hotels use the limited space more smartly, this one doesn't seem well laid out. Location is super convenient near a tram store and in the shopping arcade area, yet quiet.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location tram outside easy to get to most things can walk to most attractions in 30 minutes. Fantastic city really enjoyed it. Only issue with hotel is just one lift for all customers and staff so sometimes you have to wait awhile.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearby shopping streets
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing last minute booking after boarding the wrong ferry. Not as planned but couldn't ask for a more fun day or better accommodations. Truly fantastic value. Close to stopping and short drive to the ferry dock.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand new (refurbished?) hotel ideally located

Brand new or newly refurbished hotel very well located in Kagoshima. Overall great but having a single elevator for the whole building that is shared by customers and staff is simply not enough... And the aircon in our room was loud but it did not feel like it was blowing cool air. Other than that, it was a really great stay.
Stayed 2 nights in May 2023
Verified review

8/10 Good

good
Stayed 1 night in May 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Window could not been opened, very stuffy air, old bedsheets (yellow blanked), a lot of stains on the floor and bathroom (chalk) but for the price I guess thats something you‘d need to expect
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as per advertised and description. The bathroom is not separate bath and shower. The condition of the room is bad as well
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice and quiet hotel. However, the cleanliness, need to be improved. On the arrival, the toilet and floor were not properly clean. Also there was not enough toilet paper (of course it is ok that it wasn't new), however the two rolls were almost finishing... and during the next two days they didn't supply new toilet paper. (i used tissues that I had brought with me)... When I asked at the front desk, they seemed surprised... like if I were using it in an abnormal way or in excessive amount.
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近隣の飲食店にもアクセスがよく、スタッフの対応も良く、天文館に行く際はまた利用させていただきたいと思います。
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Staff & service
繁華街の中心地に位置宿泊先で、飲食が便利。またスタッフの方の対応が素晴らしかった。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
ベッドが
Stayed 5 nights in Aug 2026