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Four Points by Sheraton Juneau

3.0 star property
Downtown Juneau's energy hub keeps travelers moving with a 24-hour fitness center and business amenities for catching up on work projects

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Photo gallery for Four Points by Sheraton Juneau

Reception - Four Points by Sheraton Juneau (Juneau)
Junior Suite, Multiple Beds, Mountain View | Premium bedding, pillowtop beds, desk, blackout drapes - Four Points by Sheraton Juneau (Juneau)
Exterior - Four Points by Sheraton Juneau (Juneau)
Lobby - Four Points by Sheraton Juneau (Juneau)
Lobby - Four Points by Sheraton Juneau (Juneau)
Four Points by Sheraton Juneau, downtown, offers a contemporary retreat after exploring Alaska's capital. Enjoy practical amenities: in-room WiFi, a 24-hour gym, and dry cleaning/laundry services to keep you looking your best.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Gym
  • Business services
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Mountain View

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Sea View

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Sea View

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Mountain View

Junior Suite, Multiple Beds, Mountain View | Premium bedding, pillowtop beds, desk, blackout drapes

Junior Suite, Multiple Beds, Mountain View

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Located on the waterfront, Four Points by Sheraton Juneau is in Downtown Juneau neighborhood and is connected to the convention center. Mount Roberts Tramway and Cope Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Gastineau Channel and Perseverance Trailhead. Observatory Books and Glacier Gardens Rainforest Adventure are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing. Visit our Juneau travel guide
Map
51 Egan Dr, Juneau, AK, 99801

What's nearby

  • Mount Roberts Tramway
    Mount Roberts Tramway
    14 min walk - 0.8 miles
  • Juneau Arts and Humanities Council
    7 min walk - 0.4 miles
  • Alaska State Capitol
    9 min walk - 0.5 miles
  • Juneau-Douglas City Museum
    9 min walk - 0.5 miles
  • Alaska Governor's Mansion
    10 min walk - 0.6 miles

Getting around

  • Juneau, AK (JNU-Juneau Intl.)
    12 min drive

Restaurants

  • Devil's Club Brewing Company
    4 min walk
  • The Hangar On The Wharf
    1 min walk
  • Pel' Meni
    1 min walk
  • Red Dog Saloon
    4 min walk
  • The Alaskan Hotel and Bar
    3 min walk

About this property

Four Points by Sheraton Juneau

Hotel located in Downtown Juneau
At Four Points by Sheraton Juneau, you can look forward to dry cleaning/laundry services, a 24-hour gym, and a 24-hour business center. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Luggage storage, concierge services, and a 24-hour front desk
  • Laundry services, an elevator, and a front-desk safe
Room features
All 106 rooms boast comforts such as premium bedding, in addition to amenities like free WiFi.
Other amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, recycling, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Ski storage

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • Conference center

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Biodegradable coffee stirrers available
  • Built in 1974
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 3 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Juneau Hotel
Four Points Sheraton Juneau
Goldbelt Hotel Juneau
Goldbelt Juneau
Goldbelt Hotel Juneau Alaska
Juneau Goldbelt Hotel
Four Points by Sheraton Juneau Hotel
Four Points by Sheraton Juneau Juneau
Four Points by Sheraton Juneau Hotel Juneau

Frequently asked questions

Is Four Points by Sheraton Juneau pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Juneau?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points by Sheraton Juneau?

Check-out is at 11 AM.

Where is Four Points by Sheraton Juneau located?

Located in Downtown Juneau, this hotel is within a 5-minute walk of Juneau-Douglas City Museum, Juneau Arts and Humanities Council, and Observatory Books. Alaska State Capitol and Alaska State Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Juneau Reviews

8.0

Very Good

8.6

Cleanliness

9.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 153 out of 350 reviews
Rating 8 - Good. 109 out of 350 reviews
Rating 6 - Okay. 42 out of 350 reviews
Rating 4 - Poor. 25 out of 350 reviews
Rating 2 - Terrible. 21 out of 350 reviews

Reviews

Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The water view is awesome! The staff is friendly. For an older property the room was clean. The walk ability to downtown Juneau is great.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Shonda

Staff was very friendly and helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was reall friendly and helpful! Would definitely stay again!!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Located very close to everything
Stayed 3 nights in May 2025
Verified

8/10 Good

Mark

Liked: Cleanliness
Accessibility to dining and dock area
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Mark Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Juneau hotel. Upscale, clean and tidy, friendly helpful staff, and very close to shopping and local attractions. Will definitely stay again next time I’m in Juneau.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
For Juneau this property is in a great location with great staff.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to downtown of Juneau. Walking distance to restaurants and shoppings. The room is clean. Towels are changed daily. Highly recommended.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Short walk to anywhere downtown. Friendly staff. Clean hotel.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great View!
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities
Older hotel centrally located. Easy walking distance to restaurants and shopping, tram and other tourist activities. Very friendly staff. Hotel was clean and comfortable. Views were great facing the inlet.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities
centrally located
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff were friendly and helpful. There was no air conditioning and we actually were there on a couple of their rare hot days. But the staff gave us more fans, and it worked out fine. The coffee in the room was super weak, but the coffee in the lobby was great and they had tea & hot cocoa too.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

William

Liked: Cleanliness
Large window overlooking the port, was a wonderful view of float planes taking off, and watching the cruise ships.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of all worlds

A new, modern place to stay nestled between downtown Juno and the waterfront. The rooms are spacious, clean, and provide all of the amenities you'll need for your business or personal trip. Bright and clean bathrooms with excellent showers. Very friendly front desk staff. And a workout room with just enough equipment to make you sweat, whether you're a gym rat or occasional sweater. Great neighborhood with many of the best Juneau attractions within walking distance.
Modern, clean room
View from our window
Hotel exterior on Egan Street
Hotel parking lot
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Raymond

Liked: Cleanliness, staff & service, room comfort

Central, easy to walk to downtown

Clean and unremarkable,a bit older, but beds were fine and it was clean. No on site breakfast. Parking super convenient.
Stayed 3 nights in Feb 2024
Verified

6/10 Okay

Brad

Liked: Cleanliness, staff & service
Property is tired. Staff was friendly and the room was clean but dated.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Good proximity to downtown restaurants and activities. Concierge service for tram tickets. Free parking. Clean. Refrigerator.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Debra

Liked: Cleanliness, room comfort
Nice stay, comfy bed and pillows. Advertised a Mountain View and my view was of old dilapidated buildings, trash all down the hillside. And windows in the buildings that stared right into my hotel window. I kept my curtains closed the whole time! False advertising. It also advertised a pub, which had closed. Wanted a restaurant onsite. Also false advertising. Staff was very nice.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the fresh coffee that was available every morning in the lobby., that the bus station was next door, and that there were a dozen bars, shops, restaurants, trailheads, and activities within walking distance. The window views and staff were nice. My only small complaint might be that a small continental breakfast would’ve been great. There are few breakfast places that open before nine in Downtown Juneau.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Karen

Liked: Cleanliness, staff & service
The staff are super friendly and helpful. The property is in need of updating. For example, the bathroom had no fan.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities
We stayed here because it was directly across the street from our cruise embarkation. Easy to walk anywhere in town. Front desk very friendly and helpful. Hotel was very clean. We stayed one night on either end of our cruise. The first night there was a problem with the boiler, so the shower was luke warm at best. Second night it was rather warm in the room and there is no AC. Sleeping with the window open made it bearable.
Stayed 1 night in May 2024
Verified

6/10 Okay

Tracy

Disliked: Amenities
Facilities were acceptable. Personnel were not very helpful especially the concierge. Good location. At least offer pastries. When we finally noticed the coffee pot it was empty.
Stayed 3 nights in Jul 2023
Verified

4/10 Poor

Katrina

Disliked: Cleanliness, property conditions & facilities
The view and the location are the only positives of this hotel. What the photos don’t show is how dated this place is or that it smells like musty old carpet and stale smoke that they attempt to cover up with overly strong plug ins in the hallways. It smells like a smoker with too much perfume. The bed was too soft for two people to share. I spent the whole night tipped sideways like sharing an air mattress with a heavier person. Pillows are lumpy when you lay down and flat as a pancake by morning. When I booked this place there was a restaurant advertised but no such thing when we checked in. The room was mostly clean but there was quite a bit of hair in the corners when we checked in. On our last morning the cleaning lady barged right into our room without knocking, several hours before our checkout time. Front desk staff was polite when we checked in but on second night the front desk girl was eating takeout with her friends at the tables in the lobby when we stopped by to buy bottled waters. This is not the kind of facility or service I would expect from Marriott or Sheraton. In fact for the same $500/night we stayed in much nicer hotels on the Vegas strip. I get that Juneau is remote and a tourist town but this is ridiculous. We would not stay here again.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sadly, no bears

Great location. Perfect for walking everywhere in downtown Juneau. The staff was friendly, the rooms were big, clean and bright. The bed was comfortable. The bedding was clean. The mattresses were clean. The only thing that would have made the room AMAZING would have been a room at the front of the hotel so that we could see the port and harbor and a little more night sky. As is, the room at the back of the hotel faced a nice bunch of trees and some houses, and a slightly noisy air conditioner. And that was fine, but a little disappointing given the amazing scenery out the front windows. We stayed for a week. The staff had my room number and promised to call me day or night if a bear wandered by the hotel, but sadly, no bears.
Stayed 6 nights in Aug 2024