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The Grand Jade Hotel

2.0 star property
Hotel with free parking, near Johor Bahru City Square

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Photo gallery for The Grand Jade Hotel

Deluxe Twin Room | Desk, soundproofing, iron/ironing board, free WiFi
Lobby sitting area
Property grounds
Front of property
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room

Family Room | View from room

Family Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Twin Room, No Windows

Superior Twin Room, No Windows | View from room

Superior Twin Room, No Windows

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | Desk, soundproofing, iron/ironing board, free WiFi

Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen, No Windows

Superior Queen, No Windows | View from room

Superior Queen, No Windows

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen

Deluxe Queen | View from room

Deluxe Queen

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, Japanese Futon

Classic Double Room, Japanese Futon | View from room

Classic Double Room, Japanese Futon

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Futon

Similar properties

Reception

Citrus Hotel Johor Bahru by Compass Hospitality

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
7.0 out of 10, Good, 1,001 reviews
Citrus Hotel Johor Bahru by Compass Hospitality

About the neighborhood

Map
15R & 15S, Jalan Bukit Meldrum, Johor Bahru, Johor, 80300

What's nearby

  • R&F Mall - 1 min walk - 0.0 miles
  • Johor Bahru City Square - 7 min walk - 0.4 miles
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 8 min walk - 0.5 miles
  • Komtar JBCC - 8 min walk - 0.5 miles
  • KSL City Mall - 4 min drive - 2.6 miles

Getting around

  • Kranji Station - 7 min drive
  • JB Sentral - 14 min walk
  • Seletar Airport (XSP) - 31 min drive

Restaurants

  • ‪OLDTOWN White Coffee - ‬14 min walk
  • ‪Reatoran Empire Bistro - ‬12 min walk
  • ‪Dragon-i Restaurant - ‬14 min walk
  • ‪SDS Classic - ‬16 min walk
  • ‪Boost Juice Bars - ‬15 min walk

About this property

The Grand Jade Hotel

Hotel near Johor Bahru City Square
Close to Komtar JBCC, The Grand Jade Hotel provides amenities like a rooftop terrace. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), tour/ticket assistance, and luggage storage
  • An elevator, a 24-hour front desk, and smoke-free premises
Room features
All guestrooms at The Grand Jade Hotel feature comforts such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Extra amenities include:
  • 40-inch flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 20 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 20.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Grand Jade Hotel Johor Bahru
Grand Jade Hotel
Grand Jade Johor Bahru
Grand Jade
The Grand Jade Hotel Hotel
The Grand Jade Hotel Johor Bahru
The Grand Jade Hotel Hotel Johor Bahru

Frequently asked questions

Is The Grand Jade Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Grand Jade Hotel?

Self parking is free at this property.

What time is check-in at The Grand Jade Hotel?

Check-in begins at 3 PM.

What time is check-out at The Grand Jade Hotel?

Check-out is at noon.

Where is The Grand Jade Hotel located?

Located in Central District, this hotel is within a 15-minute walk of Johor Bahru Customs, Immigration, and Quarantine Complex, Johor Bahru City Square, and Komtar JBCC. KSL City Mall is 2.5 mi (4 km) away. JB Sentral is 14 minutes by foot.

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The Grand Jade Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 45 reviews
Rating 8 - Good. 21 out of 45 reviews
Rating 6 - Okay. 12 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Room is ok, environment is ok too. Breakfast is delicious.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

No car park available from hotel, car driver has to pay heavily on car park fee from paid car park place. Will get fine if parking on roadside without valid car park coupons.
Stayed 1 night in Dec 2019

6/10 Okay

Chung Ngin

Liked: Cleanliness, property conditions & facilities, room comfort
Location is good, it's directly opposite the R&F Mall. There's a linkway from CIQ complex, we couldn't find it at first as there's no proper signage, about 15 mins walk. Basic but clean hotel. Stained towels but they replaced them when we requested. Good for overnight stay.
Stayed 1 night in Dec 2019

8/10 Good

Sam, SG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, pleasant decor. Quiet and comfortable. Near mall and eateries.
Stayed 1 night in Nov 2019

10/10 Excellent

frequentJB

Liked: Cleanliness, staff & service, property conditions & facilities
Opposite a big mall. Local food at cowboy town just behind hotel. Intersection of 2 major roads, may be noisy. Breakfast at top floor of hotel with view and dust of traffic. Overall is good.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service
room n service
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

괜찮네요

하루 묵을 정도로 만족..직원들도 친절합니다
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
There is a skybridge leading both to JB Sentral and City Square and to a further large mall directly opposite; this is very convenient since you can avoid all traffic. The breakfast was simple but more than adequate. Rooms were in good condition although it's surprising that the electronic key card doesn't connect with the air-con; if guests are not aware of that then they could go out of the room leaving the air-con on all day. I was disappointed that, on one day, even though I had been outside for many hours, the room was not serviced by the time I came back. There were three receptionists, two of whom were friendly and helpful. One, however, could barely communicate and had to be greeted twice before he responded rather than simply staring blankly, which is not good customer service.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Woo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nearby city areas cos there were a newly shopping mall just oppsite the hotel and so conviet for transport facility .
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

WD

Liked: Staff & service
Was given a room on the 3rd floor and immediately out of the elevator could smell strong smoke odour. Went into the bedroom and couldn't stand the smell of disguised smoke. Went back downstairs and asked if there were no smoking rooms and was given a room on ground floor. This ground floor room had an odour but at least it wasnt of smoke and was ok to stay for a single night.
Stayed 1 night in Jun 2019

8/10 Good

Loh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel

The room size is good for 2 persons. The wifi in room is not stable, connecton keeps failing.
Stayed 1 night in Jun 2019

10/10 Excellent

Shamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being a best hotel in town
Stayed 1 night in Jun 2019

8/10 Good

julian aloysius

Liked: Cleanliness, property conditions & facilities

A hotel for a day stay

The hotel is decent for its price. Breakfast was not good. The parking guys were really unfriendly.
Stayed 1 night in Jan 2019

6/10 Okay

ZY

The previous stays in this hotel were better. This recent stay had a scare in the middle of the night as the bathroom had no water supply for shower and for the tap. After quite some time, the water then returned after a hotel staff looked into it but had to wait again for the water to run as the water turned yellow.
Stayed 1 night in Dec 2018

8/10 Good

Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE PLACE TO STAY

AIR CON ARE COOLING, LIKE THE ROOM BUT THE BREAKFAST SO SO ONLY
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

The room is not too bad for the price we are paying. Room is clean and acceptable. Breakfast spread is really very, very simple, but the mee goreng is spicy and yummy. As for location, you definitely need a car to get to this place.
Stayed 1 night in Aug 2018

8/10 Good

Anne, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy and comfort.

Hotel looks cute.Convenient near to main road. Over all good.
Stayed 1 night in Aug 2018

4/10 Poor

zack, johor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
need more improvement.
Stayed 2 nights in Jul 2018

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of stays

Overall room was good just that there are some missing things that can be improve such as shower curtain, extra rubbish bin, bath room door unable to lock. No cabinet for clothing.
Stayed 2 nights in Jun 2018

10/10 Excellent

Nurul Shazana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location very near to the custom. Staff very helpful.
Stayed 3 nights in Jun 2018