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Renaissance Johor Bahru Hotel

4.5 star property
Travelers can relax by the outdoor pool, savor international cuisine at two on-site restaurants, and easily explore nearby attractions in Johor Bahru

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Photo gallery for Renaissance Johor Bahru Hotel

Outdoor pool, open 6:30 AM to 9:00 PM, free cabanas, pool umbrellas - Renaissance Johor Bahru Hotel (Masai)
Outdoor wedding area - Renaissance Johor Bahru Hotel (Masai)
Exterior - Renaissance Johor Bahru Hotel (Masai)
2 bars/lounges, poolside bar - Renaissance Johor Bahru Hotel (Masai)
Reception - Renaissance Johor Bahru Hotel (Masai)
Renaissance Johor Bahru Hotel is near Mid Valley Exhibition Centre. Guests enjoy an outdoor pool, children's pool, and sauna. The property offers high-speed WiFi, a garden playground for kids, and attentive staff. Designer stores are nearby for shopping enthusiasts.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Club Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Club Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Bidet
Designer toiletries
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Bidet
Designer toiletries
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Bidet
Designer toiletries
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Pool View

Room, 1 King Bed, Terrace, Pool View | Pool | Outdoor pool, open 6:30 AM to 9:00 PM, free cabanas, pool umbrellas

Room, 1 King Bed, Terrace, Pool View

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Bidet
Designer toiletries
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Bay View

Room, 2 Twin Beds, Bay View | Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds, Bay View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Bidet
Designer toiletries
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Bay view

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Bidet
Designer toiletries
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View | Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Bay View

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Bidet
Designer toiletries
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Bay view

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Bidet
Designer toiletries
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Bandar Baru Permas Jaya, a neighborhood in Masai, Renaissance Johor Bahru Hotel is in the suburbs and on the boardwalk/promenade. The Mall and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Austin Heights Water & Adventure Park and Singapore Zoo. Mid Valley Exhibition Centre and AEON Tebrau City are two other places to visit that come recommended. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like rock climbing and hiking/biking trails nearby. Visit our Masai travel guide
Map
No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Masai, Johor, 81750

What's nearby

  • The Mall
    5 min drive - 3.0 miles
  • Mid Valley Exhibition Centre
    5 min drive - 3.1 miles
  • Istana Pasir Pelangi
    6 min drive - 3.5 miles
  • KSL City Mall
    9 min drive - 4.5 miles
  • AEON Tebrau City
    9 min drive - 4.9 miles

Getting around

  • Kranji Station
    12 min drive
  • Kempas Baru Station
    14 min drive
  • Senai International Airport (JHB)
    35 min drive

Restaurants

  • Woodfire Permas Jaya
    1 min walk
  • Restoran Sing 阿胜乐乐
    3 min walk
  • Spider
    3 min walk
  • Café BLD
    1 min walk
  • 風香美食中心 Monica Signature Dishes
    2 min walk

About this property

Renaissance Johor Bahru Hotel

Luxury family-friendly hotel near KSL City Mall
Located close to Mid Valley Exhibition Centre and The Mall, Renaissance Johor Bahru Hotel provides a poolside bar, a terrace, and designer stores on site. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a garden and a playground.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with free cabanas, sun loungers, and pool umbrellas
  • Continental breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Access to a nearby health club, express check-out, and a computer station
  • Free newspapers, wedding services, and meeting rooms
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 345 rooms include comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and showers
  • 40-inch LCD TVs with cable channels
  • Mini fridges, free infant beds, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (MYR 5 per day)
  • Covered valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: MYR 68 for adults and MYR 34 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Cafe BLD
  • Cheers @ Ren
  • Wan Li

Things to do

  • 24-hour gym
  • Children's pool
  • Designer stores
  • Free children's club
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 15,349 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (59 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual doorbell notification
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 130 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 68 for adults and MYR 34.00 for children
  • Secured self parking fee: MYR 5 per day
  • Covered valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 130 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Renaissance Johor Bahru
Johor Renaissance
Renaissance Hotel Johor Bahru
Renaissance Johor
Renaissance Johor Bahru
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Masai
Renaissance Johor Bahru Hotel Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Hotel Hotel Masai

Frequently asked questions

Does Renaissance Johor Bahru Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:30 AM–9:00 PM.

Is Renaissance Johor Bahru Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 5 per day. Valet parking is available for MYR 30 per day.

What time is check-in at Renaissance Johor Bahru Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Renaissance Johor Bahru Hotel?

Check-out is at noon.

Where is Renaissance Johor Bahru Hotel located?

Located on the boardwalk/promenade, this family-friendly hotel is within 6 mi (10 km) of The Mall, KSL City Mall, and Mid Valley Exhibition Centre. AEON Tebrau City and Komtar JBCC are also within 9 mi (15 km).

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Reviews

Renaissance Johor Bahru Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 568 out of 1001 reviews
Rating 8 - Good. 331 out of 1001 reviews
Rating 6 - Okay. 65 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

Reviews

10/10 Excellent

Chee Khiang

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and services are very prompt. Great hotel.
Spacious room
Stayed 1 night in Nov 2025

6/10 Okay

Ken

Liked: Staff & service
The staff were really wonderful and accommodating. The pool was great for my kids. The rooms were spacious. However the rooms felt dusty. The overhead shower dripped. The housekeeping service was literally just make the beds. Bins weren't emptied. Room felt dated and dusty. It's a contrast to other marriott properties we've stayed at
Stayed 3 nights in Dec 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and friendly. Rooms were clean and tidy.
Stayed 1 night in Oct 2025

10/10 Excellent

Boon King Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service ! Our 2nd stay as family Staycation trip.
Stayed 1 night in Sep 2025

8/10 Good

Choon Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel. Enjoyable stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and the breakfast was great. Would recommend.
Stayed 2 nights in Jun 2025

4/10 Poor

Yan Chuan Clorine

Liked: Amenities, property conditions & facilities
Some staff are terrible. Everything not possible. If u have 2 seperate bookings, you’ll need to change room. They do not help u combine both bookings to save the hassle on room change. Food quality can be better. Both breakfast and lounge is falling short for such a good reputable hotel. Aircon is loud. And there’s no water on one of the days!
Stayed 2 nights in Nov 2025

10/10 Excellent

Boon King Jason

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the breakfast was great. There is night market on Sunday night. Will come again !
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not in center but in good area

Good hotel with good room and ok wifi. A lot of restaurants close by. Large breakfast buffe.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and wonderful. Very good location and pleasant
Stayed 10 nights in Sep 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!!

Happy experience with an early check in given without me needing to request for it at 1030am. Comfortable room
Stayed 1 night in Apr 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay at this property. We love that the location is convenient.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yen Ping

Liked: Cleanliness
Nice room and service
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Good and comfy hotel

Good and comfy hotel
Stayed 3 nights in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Aliff Kurniawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast spread, hotel and room are clean
Stayed 2 nights in Sep 2023

8/10 Good

Calvert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality hotel

Clean and nice hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Martina

Liked: Cleanliness, property conditions & facilities, room comfort

Best hotel in JB

We only stayed for one night, but our room was very nice and the room service food was great. The only hickup was that room service missed a few of our items and it took a long time to get everything to the room (we were halfway through the dinner when our drinks arrived). But the food was delicious. Breakfast is really good as well!
Stayed 1 night in Apr 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and very clean hotel

Staycations to celebrate the end of 2024. Located at the busy street of permas Jaya. Helpful staff that made the stay so relaxing and smooth
Stayed 1 night in Dec 2024

10/10 Excellent

Faidzal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast spread is one of the best in JB. Room is comfortable too but could use some in-room scent to elevate the experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Keng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great and comfortable staycation especially the pillows provided was perfect. Buffet breakfast was good too.
Stayed 1 night in Jun 2024

10/10 Excellent

YU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Love the breakfast, a lot of choices!
Stayed 1 night in Mar 2024

10/10 Excellent

Li En

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location with food and night market.
Stayed 2 nights in Mar 2024

10/10 Excellent

JKEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay!

Location is convenient and security at parking is good. Hotel staff is very friendly and breakfast has a very good spread of choices.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sungbok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained. The area is full of dining options and gives a real feeling of JB. There are a few Thai Massage places, as well. If you have buiness, it's a good hotel to stay.
Stayed 1 night in Dec 2024