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Anugraha Boutique Hotel

Property class: 4

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Photo gallery for Anugraha Boutique Hotel

A spacious lobby with a grand staircase, a red carpet, and a large window offering a view of greenery. - Anugraha Boutique Hotel (Johor Bahru)
A person in a blue shirt and white pants playing golf on a well-maintained course with a large, modern building in the background. - Anugraha Boutique Hotel (Johor Bahru)
A spacious living area with a wooden floor, a sofa, a coffee table, and a television. There is a dining area with a long table and chairs. - Anugraha Boutique Hotel (Johor Bahru)
A hotel room with a large bed, a sitting area with a sofa, a wooden floor, and a chandelier. - Anugraha Boutique Hotel (Johor Bahru)
A swimming pool with a white fence and a 'Baby Pool Rules' sign. - Anugraha Boutique Hotel (Johor Bahru)
At Anugraha Boutique Hotel, you can look forward to golfing on site, dry cleaning/laundry services, and a gym. Free in-room WiFi and a restaurant are available to all guests.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Premier Room (Deluxe)

A hotel room with a large bed, a sitting area with a sofa, a wooden floor, and a chandelier.

Premier Room (Deluxe)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Double or Twin Room, 1 King Bed, Garden Area

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Johor Bahru, Anugraha Boutique Hotel is in a shopping district. Johor Bahru City Square and Sutera Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit LEGOLAND® Malaysia. La Stella Water Theme Park and Danga Bay Park are also worth visiting. Visit our Pulai travel guide
Map
20km, Jalan Pontian Lama, Pulai, Johor Bahru, Johor, 81110

What's nearby

  • Pulai Spring Country Club
    3 min walk - 0.2 miles
  • Universiti Teknologi Malaysia
    15 min walk - 0.8 miles
  • Paradigm Mall Johor Bahru
    14 min drive - 7.7 miles
  • KSL City Mall
    29 min drive - 20.8 miles
  • Johor Bahru City Square
    31 min drive - 23.1 miles

Getting around

  • Kempas Baru Station
    30 min drive
  • Senai International Airport (JHB)
    27 min drive

Restaurants

  • Cinta Terrace
    5 min walk
  • D Hurricane Bar
    6 min walk
  • Kawd Jb
    6 min drive
  • Banana Cafe
    6 min drive
  • Qing Palace
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Golf
  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Guests under 12 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Frequently asked questions

Does Anugraha Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is Anugraha Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Anugraha Boutique Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Anugraha Boutique Hotel?

Check-out is at noon.

Where is Anugraha Boutique Hotel located?

Situated in a shopping district, this hotel is within 1 mi (2 km) of Pulai Spring Country Club and Universiti Teknologi Malaysia. Gunung Pulai Recreational Forest and Hutan Bandar MPJBT are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Anugraha Boutique Hotel Reviews

6.0

6.4

Cleanliness

6.8

Location

5.8

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 0 out of 12 reviews
Rating 8 - Good. 5 out of 12 reviews
Rating 6 - Okay. 3 out of 12 reviews
Rating 4 - Poor. 3 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
The place is secluded and peaceful. However the Wi-Fi as per other review is very bad. The hotel room is not maintain well.
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room door entrance card system was broken. 2 time. Though I call to reception, I wait over 30min outside of room until maintenance guy to come. I called 3 time to reception to come earlier, but reception lady never apology, and keep saying just wait. I think the hot water tank is small, so hot water immediately finish.
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Kesediaan bilik agak menghampakan

Tidak dapat menambah katil tambahan dan kesediaan bilik agak menghampakan contoh hawa dingin kehabisan gas kebersihan tab mandi tidak memuaskan siaran tv tidak jelas
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Last minute stay at Anugraha

Initially upon reaching reception, the staff mentioned that our booking has been transferred to Cinta Ayu apartment (Anugraha Boutique sister hotel which is an apartment style), without our consultation. We didn’t book Cinta Ayu as we’ve stayed there before and have made a booking at Anugraha instead. Only upon our insistence, did the staff eventually give us keys to the two rooms at Anugraha which we booked for. The hotel was hosting an Auto show & another event hence the carpark lots were all full, leaving us to park alongside the road leading to our hotel. Otherwise the room was spacious, comfortable and clean.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfy resort within pulai spring

took a while to get to the hotel, at first, it was the gps issue saying that the resort is somewhere else, like 20mins or so away from the original destination (i went to google map and that's where I went wrong). I called the resort and the staffs were very polite. Security at the main gate was welcoming and even brought us all the way from entrance -> to registration -> final resort place and room. However, there's something wrong with the door system of our room, so after waiting for about 10mins or so, we were greeted by another hotel staff to help with the door system. After trying out for another 3 mins or so, they had us upgraded to a larger room, and even extended our late check-out (after 12pm) with no extra charges. Did I mention, we came to this vicinity at like 4~5am in the morning, and they still gladly greeted us and help out with everything possible.
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort

Hotel needs refurnished

Tv has limited channel and worst, it do not telecast any world cup matches. Spray holder came off! Plus point has a good nite as no children running around.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare hotel

Worst hotel that I have even stayed in my entire night. Highly recommended by my friend for it's quiet and lovely surrounding. But none of these speaks for the service in the hotel. Worst service and staff behave like robots than people who have the passion to serve. I booked this hotel for 2 nights but due to the horrible experience I and my partner had encountered, we decided to leave after for 1 night. Below are the defects we faced in the room 8201 and the pervious room: Aircon not working, TV remote battery flat, Bathtub no stopper, Shower leaking, room dusty and dirty (room not occupied for a period of time). Staff not friendly and welcoming, duty manager are jokers in this hotel who doesn't even know how to do effective service recovery. Overall I will never recommend this hotel to any of my family or friends.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Pettymys verrattuna esim. läheiseen Palm Resort hotelliin.
Verified review

6/10 Okay

Disliked: Staff & service

Could be a great place but...

Outside looks very nice but then no service at all. We arrived and went straight to the hotel. No one around... We sounded the door bell a few times... No luck. Then we asked in the restaurant and they informed we had to check in at the nearby Cinta Ayu hotel. The room was nice but lacked some maintenance. The room fridge was empty - no drinks of any kind... What else to say?
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

An average resort

I booked 2 rooms. Upon entering the rooms, we found the A/C units were dripping water. The DVD player was missing from one room. When we called and asked for a maintenance staff, it tooked a while before a staff came. Also, the balcony was badly damaged from termites, there were stains on the furniture and bedsheet, and some light fixtures did not work. The buffet dinner was mediocre. The hotel is now a mere reflection of its former glory. Most of the facilities look old.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Good hotel but getting old

The room appeared nice on first impression. However, found out later that the phone did not work, the bathtub water stopper leaked water and the hot water tap did not supply even warm water. Informed the technicians to fix the problems while I went for a dip in the pool. However, they could not fix it, and I asked for a change of room. I think the service was good in that they showed urgency to effect the change of room. Food-wise, I would rate it as average. Spa quality depended on the masseur assigned to you. Mine was good, my wife's was average. I would go back to the hotel again if I am looking for a short getaway due to its proximity to Singapore and the tranquility of the surrounding but I think it is in need for some renovation.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort