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The Regency Apartment Hotel Menlyn

3.5 star property
This suburban retreat offers a perfect balance of relaxation and activity, with a refreshing pool, restaurant serving diverse cuisine, and fitness options

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Photo gallery for The Regency Apartment Hotel Menlyn

Outdoor pool - The Regency Apartment Hotel Menlyn (Pretoria)
54-inch flat-screen TV with satellite channels, TV - The Regency Apartment Hotel Menlyn (Pretoria)
Interior entrance - The Regency Apartment Hotel Menlyn (Pretoria)
Breakfast, lunch and dinner served - The Regency Apartment Hotel Menlyn (Pretoria)
Aerial view - The Regency Apartment Hotel Menlyn (Pretoria)
The Regency Apartment Hotel Menlyn provides a peaceful suburban setting with a garden and inviting pool area. Travelers can sample local and international dishes at the restaurant or relax with drinks at the bar after using the on-site gym.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Premium bedding, in-room safe, desk, soundproofing

Apartment, 2 Bedrooms

  • City view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Premium bedding, in-room safe, desk, soundproofing

Apartment, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room (Small Queen)

Room (Small Queen) | Premium bedding, in-room safe, desk, soundproofing

Room (Small Queen)

  • City view
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Pretoria, The Regency Apartment Hotel Menlyn is in the suburbs. Melrose House and Kruger Museum are local landmarks, and some of the area's attractions include 19th Hole Putt-Putt and Pretoria National Botanical Garden. Ditsong National Museum of Natural History and National Zoological Gardens of South Africa are also worth visiting. Visit our Pretoria travel guide
Map
29 Matroosberg Rd, Pretoria, Gauteng, 0081

What's nearby

  • Riverwalk Office Park
    7 min walk - 0.4 miles
  • Menlyn Park Shopping Centre
    17 min walk - 0.9 miles
  • Corobay Corner Office Park
    4 min drive - 1.4 miles
  • Time Square Casino
    5 min drive - 1.7 miles
  • 19th Hole Putt-Putt
    5 min drive - 1.9 miles

Getting around

  • Lanseria Intl. Airport (HLA)
    39 min drive

Restaurants

  • Ocean Basket
    4 min drive
  • MooMoo
    16 min walk
  • Baobab
    4 min drive
  • Wimpy
    4 min drive
  • Pizza Hut
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 195 for adults and ZAR 195 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Built in 2018
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately ZAR 195.00 for adults and ZAR 195.00 for children
  • Airport shuttle fee: ZAR 450 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does The Regency Apartment Hotel Menlyn have a pool?

Yes, this property has an outdoor pool.

Is The Regency Apartment Hotel Menlyn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Regency Apartment Hotel Menlyn?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Regency Apartment Hotel Menlyn?

Check-out is at 10:00 AM.

Does The Regency Apartment Hotel Menlyn provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 450 per person applies.

Where is The Regency Apartment Hotel Menlyn located?

Situated in the suburbs, this hotel is within 1 mi (2 km) of Riverwalk Office Park, Menlyn Park Shopping Centre, and Central Square. Menlyn Corporate Park and South African Local Government Association are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Regency Apartment Hotel Menlyn Reviews

7.8

Good

8.6

Cleanliness

9.0

Location

8.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 37 out of 88 reviews
Rating 8 - Good. 25 out of 88 reviews
Rating 6 - Okay. 9 out of 88 reviews
Rating 4 - Poor. 7 out of 88 reviews
Rating 2 - Terrible. 10 out of 88 reviews

Reviews

Verified

6/10 Okay

william

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect

Amazing apartment all mod cons room service daily. Restaurant not a huge menu but good service a bit slow. Great little gym.
Stayed 7 nights in Jan 2024
Verified

6/10 Okay

Celia

Disliked: Cleanliness, staff & service

Convenient location

Very convenient location. Check in took longer than normal. 2 x Rooms on the same floor was requested when we made the booking (almost a year in advance) They confirmed the rooms will be close to each other via a phone call the morning of check in. However, at check in they informed us that they could not assist with the request. We booked 3 x rooms. The one Room 503 - toilet was running the whole time and could not flush. It was reported to reception.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Ramohudi Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except for a few check-in hiccups, the overall experience was excellent
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, safe and secure
Stayed 3 nights in Mar 2024
Verified

2/10 Terrible

Jimmy

Disliked: Property conditions & facilities
I booked and paid for my accommodation online and received proof thereof for the night of the 11th May 2026. On arrival the hotel had no knowledge of my booking, the telephone number given for Expedia remained unanswered. I has to book via the hotel and pay again. No acknowledgment from Expedia and no reply to emails or phones calls. Until I get a refund for the inconvenience I will continue posting negative comments about this agent.
Stayed 2 nights in May 2026
Verified

6/10 Okay

Thuto

Liked: Cleanliness, property conditions & facilities
It was clean and quiet
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

Jan

Disliked: Staff & service, room comfort

Stay away

Nasty reception, poor wifi, unhelpful, poor location
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Razia

Liked: Staff & service, property conditions & facilities
Not a good experience, had the wrong room, bedding had blood stains on, and booked in wrong room, then moved to a new room which door handles broke off and air cons not working, and the lounge seats was wabble and loose, plugs not working and air con, breakfast cost to much
Stayed 2 nights in Oct 2023
Verified

2/10 Terrible

Bontleeng M

Disliked: Staff & service
Poor Service,. Fridge in room was noisy, I called to inform, the answer I got was we will get back to you on Friday. I checked in on Wednesday and checked out on Sunday. All these days with a noisy fridge in the room.
Stayed 4 nights in Jan 2025
Verified

4/10 Poor

CN

Liked: Cleanliness
Disliked: Staff & service

Bad experiance

From the point of arrival, the front desk staff where unfriendly and seemed to be in a rush. Got to the aparment and it was stunning like in the pictures however my tv did not work and the telephone was not in order. Its a nightmare to contact the front desk especially from a cellphone. Maintenace is a bit on the low side as the apratment was full of cracks and moisture. I would have rather used that amount of money on air bnb for a home rather.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Lebogang

Disliked: Cleanliness, amenities
the rooms are not properly maintained, not properly cleaned . the sheets are worn out with stains. i ddnt like that i spent 2 days without towels despite me having requested for them.the service deliverly upon making such request was slow. Management contacted me but ddnt take heed to my review in fact they stated that my review was invaluable. as such i wouldnt reccommend this place to anyone.
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Kholofelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect place away 4rm home

We had a wonderful time,it was our 2nd time staying there and we loved everything about the place and it's homely. 4rm now onwards when we visit Pretoria will definitely stay @ The Regency, only wish they had a reasonable monthly rate 4 their apartments .
Stayed 4 nights in Nov 2020
Verified

8/10 Good

Siduduzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and a beautiful place
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

It was a short stay but your front desk staff were extremely pleasant and helpful. the room had all the amenities and appliances to make it feel like home
Stayed 1 night in Mar 2020
Verified

4/10 Poor

J W

Disliked: Room comfort
First of the perception of the rooms is very deceptive...look fabulous on website but when arrive it very small. Can even turn a ironing board around inside the room. The iron’s wire is so short you struggle to get the iron close enough to Iron.... which means is very unpractical.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

nhlanhla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was amazing ill be coming soon, definitely
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities
Quietness, cleaned, safety, the food, the drink, the location etc...
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Nomonde Wendy

Liked: Staff & service, property conditions & facilities, room comfort

Excellent

Amazing. The staff are friendly
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic, they couldn’t do enough to make us feel welcome and comfortable.
Stayed 6 nights in Nov 2019
Verified

10/10 Excellent

KABELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WOW

very good
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

JB

Disliked: Cleanliness

A very bad experience

First of all I was booked into a very small room with very small bathroom. At 1:30am I woke up because the room was getting hot as the A/C did not work. Neither did the TV. There is only one window that cannot be opened as it faces the passage. The uncomfortable room temperature made it impossible to sleep, so at 3:30am I eventually went down to reception and demanded to be moved to another room with an operational A/C. I was moved to a very comfortable and spacious apartment at 4:00am and managed to get a bit of sleep before I had to get up at 6:00 for a business breakfast. I noticed that the toilet paper was nearly finished (and that there was no extra rolls) but accepted that it will be replaced when my room was serviced that day. However when I arrived back that evening I found that my room was never serviced at all . The toilet paper was not replaced, my room as well as the bathroom was not cleaned and my bed was not made. I found this absolutely shocking. This is a brand new hotel that opened in 2018, but if you look at the walls in the passages, it is shocking to see in what state these walls are, it is clear that the service staff don't care when they push the service trollies . The walls are full of marks and the corners are chipped because of a don't care attitude. One wonders why the manager has not noticed what is happening to this new building and why is he doing nothing about it.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Gerhard

Liked: Cleanliness, staff & service

AWESOME JUST THE A/C

Awesome place, just do not rent the small rooms, A/C work from the main room and it was an issue to get ours working.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Le Roi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we got to the room, the neighbours were extremely noisy and despite the reception and security's request, they didn't stop. We requested the hotel to move us to another room, which the did without any problem
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Tlatlane Raymond

Liked: Cleanliness, staff & service, room comfort
The bath was leaking but the rest were excellent.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a fairly new property, located very close to Menlyn Mall. I liked the availability of a free shuttle to anywhere within a 5km radius.
Stayed 3 nights in Jun 2019