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Sanctuary Mandela

Hotel with free breakfast, a quick walk to Nelson Mandela Foundation

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Photo gallery for Sanctuary Mandela

42-inch Smart TV with satellite channels, TV, Netflix
Reception
Presidential Room | Garden view
Front of property
Deluxe Room, 1 King Bed | View from room

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Spa
  • Room service

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About the neighborhood

Map
4 13th Avenue,, Houghton Estate, Johannesburg, Gauteng, 2198

What's nearby

  • Johannesburg Zoo - 3 min drive - 1.9 miles
  • Rosebank Mall - 3 min drive - 1.7 miles
  • Melrose Arch Shopping Centre - 4 min drive - 2.1 miles
  • Nelson Mandela Square - 7 min drive - 5.3 miles
  • Sandton City Mall - 8 min drive - 4.1 miles

Getting around

  • Rosebank Station - 7 min drive
  • Johannesburg Sandton Station - 13 min drive
  • O.R. Tambo Intl. Airport (JNB) - 28 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Tortellino D'Oro - ‬14 min walk
  • ‪Migali - ‬14 min walk
  • ‪Tortellini's Oaklands - ‬14 min walk
  • ‪Nando's - ‬3 min drive

About this property

Sanctuary Mandela

Hotel near Johannesburg Zoo
Located close to Nelson Mandela Foundation and Rosebank Mall, Sanctuary Mandela provides free full breakfast, an art gallery on site, and a garden. Treat yourself to a massage or other spa services. The on-site restaurant, Insights, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a porter/bellhop, and outdoor furniture
  • A front-desk safe, multilingual staff, and 2 meeting rooms
Room features
All guestrooms at Sanctuary Mandela boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with hydromassage showers and designer toiletries
  • 42-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Dalibhunga
  • Insights

Things to do

  • Art gallery
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 86 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Built in 2021
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 975 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sanctuary Mandela Hotel
Sanctuary Mandela Johannesburg
Sanctuary Mandela Hotel Johannesburg

Frequently asked questions

Does Sanctuary Mandela have a pool?

Yes, this property has an outdoor pool.

Is Sanctuary Mandela pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctuary Mandela?

Self parking is free at this property.

What time is check-in at Sanctuary Mandela?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Sanctuary Mandela?

Check-out is at 11:00 AM.

Does Sanctuary Mandela provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 975 per person applies.

Where is Sanctuary Mandela located?

Located in Houghton Estate, this hotel is within 2 mi (3 km) of Nelson Mandela Foundation, Johannesburg Zoo, and Rosebank Mall. Melrose Arch Shopping Centre and University of Witwatersrand are also within 6 mi (10 km).

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Sanctuary Mandela Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 6 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and the staff are amazing! We felt at home all the time, they take care of every little detail, cant recommend it enough
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent and attentive staff. Great breakfast and really tasty lunch. I highly recommend!
Stayed 2 nights in Jun 2024

10/10 Excellent

Janeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable Service by staff & Guest Relations. Top notch Restaurant. Exceptional breakfasts with your stay. Dinner cuisines & Cultural Experiences! History, wines & food ! Top Notch! Options are very plentiful , insanely delicious. Foods that soothes the soul . The ambience of the Boutique hotel is just simply Amazing! I will definitely come back Beds are super comfy. You will definitely get a goodnight nights rest . Housekeeping Superb !! Welcome drinks w/ a South African greeting is something one must witness. Attentiveness is on another Level of making sure their guest are treated with the upmost respect. I felt like the Queen that I am ! That’s what you will get coming back home . Thanks You Everyone for making my Gmom & my Birthday a very special & blessed day. Thank you Linda ! We love you 🇺🇸 If you don’t stay here, you can still visit the Restaurant with a reservation. Best dining experience!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was spacious, spotless, and spectacular. I'd corresponded with Tumi, the manager, prior to my visit. She was warm and welcoming as was the woman at the front desk who greeted me when I arrived. The breakfast, which is included, is a la carte. I ordered several things, thinking the portions would be small. They were not. Everything was delicious (yogurt and fruit, eggs benedict) and the coffee (I take it black, no cream or sugar) was super. My only criticism was in regards to the restaurant dinner. I ordered chicken tangine which were two thighs in a tangine sauce. The thighs had so many bones and such little meat that I thought they were actually pigeon. The sauce was mediocre.
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023