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Raphael Penthouse Suites

5.0 star property
Luxury guesthouse with free valet parking connected to the convention center in Johannesburg

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Photo gallery for Raphael Penthouse Suites

Luxury Penthouse, 2 Bedrooms | Terrace/patio
Luxury Penthouse, 2 Bedrooms | Living area | TV, DVD player, pay movies
Exterior
Steam room
Luxury Penthouse, 2 Bedrooms | In-room safe, desk, laptop workspace, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | In-room safe, desk, laptop workspace, soundproofing

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchen
Refrigerator
TV
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, soundproofing

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchen
Refrigerator
TV
  • Sleeps 3
  • 2 King Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchen
Refrigerator
TV
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms | In-room safe, desk, laptop workspace, soundproofing

Luxury Penthouse, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Kitchen
Refrigerator
  • Sleeps 4
  • 1 King Bed

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Exterior

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About the neighborhood

Map
South Wing Nelson Mandela Squ Fifth St, Sandton, Gauteng, 2196

What's nearby

  • Sandton Convention Centre - 1 min walk - 0.0 miles
  • Sandton City Mall - 2 min walk - 0.1 miles
  • Nelson Mandela Square - 5 min walk - 0.3 miles
  • Johannesburg Stock Exchange - 7 min walk - 0.4 miles
  • Melrose Arch Shopping Centre - 5 min drive - 2.6 miles

Getting around

  • Johannesburg Sandton Station - 7 min walk
  • Rosebank Station - 14 min drive
  • O.R. Tambo Intl. Airport (JNB) - 34 min drive

Restaurants

  • ‪Ghirardellis - Nelson Mandela Square - ‬6 min walk
  • ‪Pappas On The Square - ‬6 min walk
  • ‪Hard Rock Cafe Johannesburg - ‬6 min walk
  • ‪tashas Cafe - ‬6 min walk
  • ‪The Butcher Shop & Grill - ‬6 min walk

About this property

Raphael Penthouse Suites

Luxury boutique guesthouse near Sandton City Mall
Close to Nelson Mandela Square, Raphael Penthouse Suites provides a terrace, a shopping mall on site, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi and a gym are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Free self parking and valet parking
  • Limo/town car service, cooked-to-order breakfast (surcharge), and access to a nearby indoor pool
  • Babysitting (surcharge), a porter/bellhop, and a 24-hour front desk
Room features
All 60 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like separate sitting areas and separate dining areas.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and separate tubs/showers
  • TVs with satellite channels and DVD players
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free 24-hour train station pick-up shuttle
  • Limo/town car service
  • Free secured self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 150 for adults and ZAR 80 for children
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Gym
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • DVD player
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately ZAR 150 for adults and ZAR 80 for children
  • Airport shuttle fee: ZAR 1090 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Raphael Penthouse
Raphael Penthouse Suites
Raphael Penthouse Suites House
Raphael Penthouse Suites House Johannesburg
Raphael Penthouse Suites Johannesburg
Raphael Penthouse Suites House Sandton
Raphael Penthouse Suites Sandton
Raphael Penthouse Suites Guesthouse Sandton
Raphael Penthouse Suites Guesthouse
Raphael Penthouse Suites dton
Raphael Penthouse Suites Sandton
Raphael Penthouse Suites Guesthouse
Raphael Penthouse Suites Guesthouse Sandton

Frequently asked questions

Does Raphael Penthouse Suites have a pool?

Yes, this property has an outdoor pool.

Is Raphael Penthouse Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Raphael Penthouse Suites?

Self parking and valet parking are free at this property.

What time is check-in at Raphael Penthouse Suites?

Check-in start time: 2 PM; Check-in end time: 6 PM.

What time is check-out at Raphael Penthouse Suites?

Check-out is at 10 AM.

Does Raphael Penthouse Suites provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of ZAR 1090 per person applies.

Where is Raphael Penthouse Suites located?

This family-friendly Johannesburg guesthouse is located in the business district, just steps from Sandton Convention Centre and Nelson Mandela Square. Sandton City Mall and The MARC are also within 10 minutes. Johannesburg Sandton Station is 7 minutes by foot.

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Raphael Penthouse Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 16 out of 29 reviews
Rating 8 - Good. 9 out of 29 reviews
Rating 6 - Okay. 0 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Very close to shopping center and restaurants.
Stayed 2 nights in Feb 2025

8/10 Good

RAMOTSUMI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment
Stayed 3 nights in Feb 2025

10/10 Excellent

Socrates

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly
Stayed 7 nights in Jan 2025

10/10 Excellent

Socrates

Liked: Cleanliness, staff & service
It took a while to fix the sauna
Stayed 5 nights in May 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Near the mandela square with all the facilities.
Stayed 3 nights in Nov 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached directly to the mall made for an easy and convenient stay. Nice lounge and kitchen gave a nice homey feel and space you dont get in a hotel room.
Stayed 1 night in Nov 2023

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendly and helpful staff, nice furnishings in the apartments and adequately stocked with all the necessities for such accommodation! The bed was comfortable with very nice bed linen! Like the proximity to Sandton City and Mandela Sq! All in all I thought the Raphael was very good value for money! I did not like the view from my room.. faced the wall (but at least it wasn’t concrete and plain, but would have preferred a city view!
Stayed 1 night in Jun 2024

2/10 Terrible

Henrik

Liked: Cleanliness
Disliked: Staff & service

Good location, but not living up to expectations

Good location next to best shopping and dining. Good breakfast served at nearby hotel. Spacious rooms. Mold in the rooms, poor and not very friendly service, many technical issues, for example they could not make keys for our rooms and wifi worked only half of the time. Tried to charge extra for breakfast that was included. All in all, not what to expect from a 5 star hotel
Stayed 2 nights in Jan 2023

4/10 Poor

Gerrit

This hotel could be a pearl in Sandton, however, the photos of the property hide investment in maintenance. One of only a few hotels we’ve stayed in which has so few sockets for charging a laptop or indeed a phone. We found blood on the tiles in one of the two bathrooms in the 2 bedroom suite. The pigeons enjoyed our jacuzzi on the enormous balcony. We certainly weren’t going to get into that tub. A disappointing stay which didn’t meet our expectations.
Stayed 1 night in Aug 2024

8/10 Good

James

Stayed 2 nights in Feb 2025

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

George

Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Oluwatoyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2024

10/10 Excellent

LeRoy

Stayed 1 night in Aug 2024

10/10 Excellent

Tal

Stayed 3 nights in Aug 2023

10/10 Excellent

vimbai

Stayed 3 nights in Jul 2023

10/10 Excellent

Markus

Stayed 1 night in Oct 2022

10/10 Excellent

Taichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean rooms. daily room cleaning was professional. connected directly to the Sandton City mall so easy access to the restaurants and shopping.
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

2/10 Terrible

Justin

Disliked: Cleanliness, property conditions & facilities, room comfort

Probably the worst hotel room in Sandton

Literally terrible experience in a shabby and worn out and hugely overpriced room. I'm traveling on business and booked this property because I thought I might benefit from the lounge area and kitchen but the carpet was soaking wet from leakage from the patio, the sofa was beyond worn out, the wardrobe doors didn't slide / close properly and the bedroom still has a square CRT TV as if it's 1994! Really a terrible shambles of an experience, not to mention lifts not working on the day I arrived.
Stayed 4 nights in Dec 2019

10/10 Excellent

Kenton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HIdden Gem, Great Location

Great location, great apartment, only one slight criticism and that was there was no iron or ironing board in the apartment.
Stayed 1 night in Nov 2019

8/10 Good

Markus

Liked: Cleanliness, staff & service, room comfort

Zentrale Lage beim Nelson Mandela Square

Um es vorwegzunehmen, die zahlreichen Restaurants am Square sind nicht so lärmig. Die laufenden Airconditioner allerdings schon. Das Apartment ist ein bisschen in die Jahre gekommen aber Preis/Leistung stimmt. Ideal für Familien. Im Herzen von Sandton City mit Zugang zu all den Shops und Restaurant. Nähe Gautrain. I
Stayed 1 night in Oct 2019