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Protea Hotel Fire & Ice by Marriott Pretoria Menlyn

4.0 star property
Hotel in Pretoria with a fitness center and a 24-hour front desk

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Photo gallery for Protea Hotel Fire & Ice by Marriott Pretoria Menlyn

Outdoor pool
Executive Suite, 1 Bedroom | Minibar, in-room safe, individually decorated, individually furnished
Lounge
Lounge
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living area | Flat-screen TV

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
221 Garsfontein Road, Menlyn, Pretoria, Gauteng, 0181

What's nearby

  • Menlyn Park Shopping Centre - 2 min walk - 0.1 miles
  • Time Square Casino - 13 min walk - 0.8 miles
  • University of Pretoria - 6 min drive - 3.5 miles
  • Loftus Versfeld Stadium - 8 min drive - 4.4 miles
  • UNISA - 10 min drive - 5.6 miles

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 26 min drive

Restaurants

  • ‪Menlyn Park Shopping Centre - ‬10 min walk
  • ‪Ocean Basket - ‬13 min walk
  • ‪Moo Moo Restaurant Pretoria - ‬8 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Seattle Coffee Co. - ‬10 min walk

About this property

Protea Hotel Fire & Ice by Marriott Pretoria Menlyn

Upscale hotel in the business district
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Protea Hotel Fire & Ice by Marriott Pretoria Menlyn. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • A front-desk safe, concierge services, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 178 individually furnished rooms include thoughtful touches such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (30,000 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 660 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Fire Ice Menlyn Pretoria
Protea Hotel Fire Ice Marriott Menlyn
Protea Fire Ice Menlyn Pretoria
Protea Fire Ice Menlyn
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn Hotel
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn Pretoria

Frequently asked questions

Does Protea Hotel Fire & Ice by Marriott Pretoria Menlyn have a pool?

Yes, this property has an outdoor pool.

Is Protea Hotel Fire & Ice by Marriott Pretoria Menlyn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel Fire & Ice by Marriott Pretoria Menlyn?

Self parking is free at this property.

What time is check-in at Protea Hotel Fire & Ice by Marriott Pretoria Menlyn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Protea Hotel Fire & Ice by Marriott Pretoria Menlyn?

Check-out is at 10:00 AM.

Does Protea Hotel Fire & Ice by Marriott Pretoria Menlyn provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 660 per person applies.

Where is Protea Hotel Fire & Ice by Marriott Pretoria Menlyn located?

Situated in the business district, this hotel is within a 15-minute walk of Menlyn Park Shopping Centre, Corobay Corner Office Park, and Central Square. Riverwalk Office Park and Menlyn Corporate Park are also within 15 minutes.

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Protea Hotel Fire & Ice by Marriott Pretoria Menlyn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 108 out of 207 reviews
Rating 8 - Good. 69 out of 207 reviews
Rating 6 - Okay. 17 out of 207 reviews
Rating 4 - Poor. 8 out of 207 reviews
Rating 2 - Terrible. 5 out of 207 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

This was my second stay here for a reason.
Stayed 2 nights in May 2025

6/10

Excellent stay. Peaceful and quiet gated neighborhood
Stayed 4 nights in Feb 2025

8/10

Good!
Stayed 4 nights in May 2025

10/10

Friendly, helpful staff. Respond promptly to requests. Very clean facilities. Highly recommended.
Stayed 2 nights in Feb 2025

8/10

Good breakfast with lots of variations. Big and comfortable bed. Reception was nice and informative. Didn’t visit the gym but would have liked to.
Stayed 1 night in Feb 2025

8/10

Excellent value for the price per night
Stayed 12 nights in Jul 2024

10/10

Great hotel and friendly staff
Stayed 1 night in Aug 2024

10/10

Great stay in a great location.
Stayed 1 night in Aug 2022

10/10

Very good experience there for business only disappointment after a days work, I wanted to enjoy the sunshine and relax on a sun lounger with a book. The pool area is not as advertised in the photos and part of the reason I booked this hotel. Small Uncomfortable seating area and no sun beds to lie out and relax
Stayed 4 nights in Jan 2025

10/10

Unique is a 50m pool! I was able to swim laps one of days which was good as it was too hot to run. Everyone seemed to enjoy I actually used the pool because the staff remembered me, in part, because if this. The staff is excellent!
Stayed 5 nights in Nov 2024

10/10

Great service from the staff and a relaxing environment
Stayed 1 night in Aug 2023

10/10

Friendly staff
Stayed 5 nights in May 2024

10/10

Great breakfast
Stayed 1 night in Nov 2022

10/10

Great location, good service and restaurant was great
Stayed 1 night in Nov 2022

10/10

It was an over night business trip, very comfortable.
Stayed 1 night in Jul 2022

10/10

Family vacation. Hotel was far nicer than expected. The staff was always friendly and accommodating. The restaurant in the hotel was great. Exceeded expectations!
Stayed 5 nights in Jan 2024

10/10

We had an amazing stay. From the security personnel to the reception personnel the staff was welcoming and helpful.The was clean and smelled nice with bottled water. The room service was outstanding. Dinner came was delivered precisely in 30 minutes hit and delicious. We had suvh a redtful night we even missed out on breakfast. Next time we visit we will make dure to have dinner , a nightcap at the bar and breakfast innthe morning.
Stayed 1 night in Aug 2024

10/10

It was amazing. Friendly and smiley staff make a huge difference. Very helpful and efficient. Loved it.
Stayed 1 night in Sep 2023

6/10

The hotel is very clean and all. The wall between our room and the next room is very thin because my daughter and I could hear everything from the next room. It was so embarrassing because we could even hear the people having sex!!!!
Stayed 1 night in Jul 2024

8/10

Very close to the mall, safe, and parking was easy to use. The room included breakfast buffet which was very nice and many options to choose from. The pool area became like club with DJ in the evening time, but you won’t hear them in the room. Overall it was good.
Stayed 2 nights in Jul 2023

8/10

Liked the excellent service by the staff on most fronts as well as the extremely convenient location next to Menlyn mall. The security is also guaranteed with a check point as you leave the hotel. Did not like that they do not accept to post a bill in the room if not using a credit card.
Stayed 3 nights in Oct 2023

8/10

My stay was very fine. The mattress is a little too soft. And the room is a bit too small. There were broken clothes hangers. But service is excellent. Very good breakfast however no Glutin free bread or baked items.
Stayed 2 nights in Feb 2024

8/10

Room was very small.
Stayed 2 nights in Apr 2023

4/10

I was very disappointed with this hotel. I paid a higher corporate rate which was supposed to include shuttle service to my training site and the shuttle was unreliable. The food was terrible and the rooms were extremely dark. I ended my 14 day stay early and moved to a different hotel. The Protea did not meet my typical Marriott expectations.
Stayed 13 nights in Mar 2023

4/10

Never in my life have I experienced a dirty bathroom in a Marriott brand hotel! EVER. The property was beautiful but my room was NASTY! There was dried, crusted stains on the bathroom sink and dried dark matter around the rim of the toilet. It was late when I got in and I was exhausted and didn’t feel like changing rooms SO I CLEANED THE ROOM MYSELF. I informed the front desk the next morning but was not offered a discount of any kind. I feel that I should’ve been compensated for that. I paid over $100 US for that room in South Africa! Doesn’t feel good leaving there and not feeling like I got my money’s worth.
Stayed 1 night in Jul 2023