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Hyatt House Johannesburg, Sandton

3.5 star property
Hotel with free breakfast, near Nelson Mandela Square

Choose dates to view prices

Photo gallery for Hyatt House Johannesburg, Sandton

Meeting facility
Lobby
Seasonal outdoor pool
Exterior
Exterior
Located in Sandton's heart, Hyatt House Johannesburg offers daily manager's receptions, a complimentary breakfast buffet, high-speed WiFi, a garden retreat, and a seasonal pool. Travelers appreciate the helpful staff, convenient lobby coffee/tea service, and luggage storage.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Pool

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Heating
Dining table
LED TV
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Dining tables

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Heating
Dining table
LED TV
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Suite

Dining tables

Family Suite

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Heating
Dining table
LED TV
  • 100 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed

8.4 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Heating
Dining table
LED TV
Blackout drapes/curtains
Hair dryer
Free bottled water
Digital channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Studio, 2 Twin Beds

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Dining table
LED TV
Blackout drapes/curtains
Hair dryer
Free bottled water
Digital channels
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
125 Ann Crescent, Sandton, Gauteng, 2132

What's nearby

  • Nelson Mandela Square - 3 min drive - 1.4 miles
  • Sandton City Mall - 3 min drive - 1.4 miles
  • Sandton Convention Centre - 3 min drive - 1.7 miles
  • Melrose Arch Shopping Centre - 4 min drive - 3.0 miles
  • Rosebank Mall - 7 min drive - 5.8 miles

Getting around

  • Johannesburg Sandton Station - 7 min drive
  • Rosebank Station - 16 min drive
  • O.R. Tambo Intl. Airport (JNB) - 29 min drive

Restaurants

  • ‪Lobby Bar - Radisson Blu Hotel Sandton - ‬18 min walk
  • ‪KFC - ‬18 min walk
  • ‪Hilton Executive Lounge at Hilton Sandton - ‬3 min drive
  • ‪Trade Winds Restaurant - ‬3 min drive
  • ‪Andiccio24 - ‬12 min walk

About this property

Hyatt House Johannesburg, Sandton

Hotel near Nelson Mandela Square
Take advantage of a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe at Hyatt House Johannesburg, Sandton. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and gas grills
  • Coffee/tea in the lobby, a banquet hall, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 62 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • Tubs or showers and hair dryers
  • 55-inch LED TVs with digital channels
  • Heating, daily housekeeping, and desks

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Exterior

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  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 178 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 950 per vehicle (one-way, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hyatt House Johannesburg, Sandton Hotel
Hyatt House Johannesburg, Sandton Sandton
Hyatt House Johannesburg, Sandton Hotel Sandton

Frequently asked questions

Does Hyatt House Johannesburg, Sandton have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hyatt House Johannesburg, Sandton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt House Johannesburg, Sandton?

Self parking is free at this property.

What time is check-in at Hyatt House Johannesburg, Sandton?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt House Johannesburg, Sandton?

Check-out is at 11:00 AM.

Does Hyatt House Johannesburg, Sandton provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 950 per vehicle applies.

Where is Hyatt House Johannesburg, Sandton located?

Located in Sandton, this hotel is within 2 mi (3 km) of The MARC, Johannesburg Stock Exchange, and Sandton City Mall. Peacemaker Museum and Sandton Convention Centre are also within 2 mi (3 km). Johannesburg Sandton Station is 26 minutes by foot.

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Hyatt House Johannesburg, Sandton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 186 reviews
Rating 8 - Good. 32 out of 186 reviews
Rating 6 - Okay. 12 out of 186 reviews
Rating 4 - Poor. 13 out of 186 reviews
Rating 2 - Terrible. 8 out of 186 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing and clean. Staff was great as well. 10/10
Stayed 1 night in Oct 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, welcoming and attentive staff!
Stayed 3 nights in Aug 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities
Pool was not clean. Room below the gym
Stayed 5 nights in Oct 2025

8/10 Good

Catrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the customer service was amazing. The staff were welcoming, warm and friendly. Food choices were limited. However, there are restaurants in the area that are walking distance, including a grocery store. I definitely recommend this location.
Stayed 6 nights in Jul 2025

10/10 Excellent

Catherine warner

Liked: Staff & service, amenities, property conditions & facilities
Property was very quiet and allowed me to relax. The staff were wonderful and welcoming and was greated with a smile everyday.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jessé Almir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Wonderful reception! The staff are professional, competent and kind. I highly recommend this place to stay.
Stayed 3 nights in Jan 2025

8/10 Good

Jewel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and Quiet
Stayed 2 nights in Mar 2025

10/10 Excellent

Matshediso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful stay
Stayed 4 nights in Jun 2024

10/10 Excellent

Gertrude

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean, spacious and the free breakfast was amazing! Would definitely stay here again.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt House is a fine hotel. The staff were friendly and easy to talk to. They made a cheerful atmosphere. The room was clean and more than expected. 10/10 would recommend.
Stayed 5 nights in Mar 2025

8/10 Good

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Very comfortable stay. Excellent service and friendly staff. Only issue i had is that considering this is a Muslim owned establishment there was no tap or hand shower in the toilet
Stayed 1 night in Jan 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel felt more relaxed and friendly than the bigger chain type hotels. I'd stay here again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind and accommodating! The environment was very positive and friendly!
Stayed 1 night in Jul 2024

10/10 Excellent

Leepez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was peaceful, very quiet
Stayed 2 nights in Aug 2024

6/10 Okay

Celia

Disliked: Staff & service

Comfortable stay

Clean and comfortable accommodation. However, we arrived for check in just after 14h00 and still had to wait about 20 minutes before a room was allocated.
Stayed 2 nights in Oct 2024

10/10 Excellent

Silei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time staying with Hyatt House Sandton. Highly recommended.
Stayed 4 nights in Jan 2024

4/10 Poor

Chad

Disliked: Staff & service, amenities, property conditions & facilities
My stay at Hyatt House Sandton was extremely disappointing. My initial requests before arrival were ignored, and I ended up being moved between three different rooms due to broken air conditioning, a nonfunctional TV, missing amenities, and even an oven that exploded. Housekeeping never delivered basic items like washcloths without repeated requests, and service was slow, unresponsive, and at times unfriendly. The final room still had broken fixtures, no working phone, and constant noise from the pool and restaurant area. While one front desk agent tried his best, overall the experience was unacceptable for a Hyatt property, and I will not return.
Exploded oven
Good that I hadn’t placed my food in as yet !
Stayed 6 nights in Sep 2025

10/10 Excellent

darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Quiet. But it has restaurant, bar, fitness. Nice boutique hotel
Stayed 3 nights in Oct 2023

10/10 Excellent

Ashok kumar

Liked: Cleanliness, amenities, property conditions & facilities
Good comfortable rooms. Shower is small
Stayed 2 nights in May 2024

10/10 Excellent

Theckla

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were excellent. Everything was good except during check in we have to wait to exactly time.
Stayed 4 nights in Jul 2024

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights and treated like family... great place to stay! KO
Stayed 2 nights in Mar 2024

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Nice vibe, good staff, warm n friendly. Close access to major roads so conveniently located. Hotel = good use of space. Lovely tree top chill area. Improvement = better pillows, bathroom sink(tiny), need better selection on dstv channels.
Stayed 1 night in Dec 2023

4/10 Poor

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
No bar to buy drinks
Stayed 9 nights in Jun 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time. Love that the hotel is fully and strictly halaal so we could have dinner and breakfast without any reservation. Only we expected a big 3 bedroom family apartment but it was 3 separate apartments with interleading doors.. so there isnt a lounge or a dining area big enough for everyone to be seated at once. Other than that it was fantastic
Stayed 1 night in Jul 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. TV in the bedroom did not work. Mould on the ceiling in the bathroom. Staff friendly.
Stayed 5 nights in Aug 2023

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