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Standard Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Standard Room

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Comfort Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Family Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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Executive Suite | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Executive Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Classic Room

Classic Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Randburg, a neighborhood in Johannesburg, Inn & Out Plus Craighall is in the suburbs. Travelers eager for a bit of culture can stop by Apartheid Museum, while those who have shopping on the agenda may want to visit Hyde Park Corner and Sandton City Mall. Looking to enjoy an event or a game? See what's going on at Wanderers Stadium or Ellis Park Stadium. Explore all the area has to offer with horse riding, hiking/biking trails, and rock climbing. Visit our Johannesburg travel guide
Map
14 Portland Ave, Craighall Park, Randburg, Gauteng, 2196

What's nearby

  • Hyde Park Corner
    5 min walk - 0.3 miles
  • The Colony Shopping Centre
    7 min walk - 0.4 miles
  • Dunkeld West Shopping Centre
    12 min walk - 0.7 miles
  • Delta Park
    2 min drive - 1.0 mile
  • 4th Avenue Parkhurst
    2 min drive - 1.0 mile

Getting around

  • Johannesburg Sandton Station
    12 min drive
  • Rosebank Station
    12 min drive
  • O.R. Tambo Intl. Airport (JNB)
    45 min drive

Restaurants

  • tashas Cafe
    10 min walk
  • W Café
    9 min walk
  • 1920
    12 min walk
  • Besos
    5 min walk
  • Fournos Bakery
    16 min walk

About this property

Inn & Out Plus Craighall

Upscale hotel near Sandton City Mall
Located close to Hyde Park Corner and Wanderers Stadium, Inn & Out Plus Craighall provides a poolside bar, a terrace, and a firepit. Treat yourself to a manicure/pedicure or other spa services. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), access to a nearby health club, and express check-out
  • Express check-in, tour/ticket assistance, and a TV in the lobby
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Egyptian cotton sheets and memory foam beds
  • Designer toiletries, separate tubs/showers, and hair dryers
  • 42-inch LCD TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A poolside bar
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (1,076 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 2 buildings
  • 2 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2012
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 6:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 590.00 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Gardenia Boutique Hotel Johannesburg
Gardenia Boutique Hotel
Gardenia Boutique Johannesburg
Gardenia Boutique
Gardenia Boutique Hotel Randburg
Gardenia Boutique Randburg
Gardenia Boutique Hotel Hotel
Gardenia Boutique Hotel Randburg
Gardenia Boutique Hotel Hotel Randburg

Frequently asked questions

Does Inn & Out Plus Craighall have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Inn & Out Plus Craighall pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Inn & Out Plus Craighall?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Inn & Out Plus Craighall?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Inn & Out Plus Craighall provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 590.00 per vehicle applies.

Where is Inn & Out Plus Craighall located?

Located in Randburg, this hotel is 0.5 mi (0.8 km) from Hyde Park Corner and within 3 mi (5 km) of Wanderers Stadium and Sandton City Mall. Johannesburg Zoo and Sandton Convention Centre are also within 6 mi (10 km).

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Reviews

Inn & Out Plus Craighall Reviews

7.6

Good

7.8

Cleanliness

8.4

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 21 out of 47 reviews
Rating 8 - Good. 10 out of 47 reviews
Rating 6 - Okay. 6 out of 47 reviews
Rating 4 - Poor. 5 out of 47 reviews
Rating 2 - Terrible. 5 out of 47 reviews

Reviews

Verified

8/10 Good

Gerrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, conveniently located

Lovely place that is within walking distance of the Hyde Park Shopping area. Also close to many other places worth visiting.
Verified

2/10 Terrible

Rudi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst accommodation

Worst experience of my life Had to last minute find alternative accommodation that cost me almost double cos it was so bad that we couldn't stay Will never ever go there again Used tissue being cabinet in photo as a cherry on the cake!
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Ryanne

The staff was friendly and the property looks like it was once gorgeous but it is rundown and needs a facelift. Shower tiles falling off and cutting out feet, mold and mildew in the shower, floors dirty and sheets questionable clean? Wouldn’t book again unless work was done. The area was beautiful and felt safe.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Abiodun

I think it should be updated with the current pictures as the current picture online does not reflect the true picture of the property. I prefer low-income earners rent the place and smoking should not be done in public.
Stayed 3 nights in Jan 2025
Verified

2/10 Terrible

Sammy Junior

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s not worth the money. Staff is rude, and visitors aren’t allowed after 10 PM which is crazy business.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Anthony

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Disappointed in the facilities. Bedframe upholstery was torn furniture wa old and the pool wasn’t clean. Breakfast was good but overall I would not recommend. Did not have water due to construction and hotel did not make that known. Had to leave and get another hotel
Stayed 7 nights in Nov 2024
Verified

6/10 Okay

Mel

Liked: Cleanliness
NO hot water, no phone in room, TV didn't work
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

HILLARY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will like to be contacted regards this hotel, Its the worse place ever to stay. I did not stay in the hotel, the AC not working, the room is dirty. smelling , reception is rude,, I was forced to checked same night. I called the hotel manager to cancel the booking and refund my minye ,
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Anee

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a hotel to stay in Johannesburg

We stayed for one night and it was the worst place on our entire trip. The apartment/suite we got was spacious but everything was dirty and dusty. There were ants crawling around and the place was not cleaned properly. The cushions on the sofas looked like someone just used it. There was hair in the shower and on the bedding along with stains. Outside everything was dusty and it was clear that because it was low season they weren’t maintaining it, in which case they shouldn’t rent it out. For breakfast they didn’t have tea or coffee as the machine was broken. We asked for some napkins to wipe the dust on the chairs and the table and they didn’t have that either. All together it was a terrible experience and the pictures in hotels.com are misleading.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Anee

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst hotel on our South African trip

We stayed for one night and it was the worst place on our entire trip. The apartment/suite we got was spacious but everything was dirty and dusty. There were ants crawling around and the place was not cleaned properly. The cushions on the sofas looked like someone just used it. There was hair in the shower and on the bedding along with stains. Outside everything was dusty and it was clear that because it was low season they weren’t maintaining it, in which case they shouldn’t rent it out. For breakfast they didn’t have tea or coffee as the machine was broken. We asked for some napkins to wipe the dust on the chairs and the table and they didn’t have that either. All together it was a terrible experience and the pictures in hotels.com are misleading.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Stefan

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Könnte ein schönes Hotel sein, ist aber ungepflegt

Das Hotel könnte schön sein. Wir haben uns aber leider überhaupt nicht wohl gefühlt. Unser Zimmer (Executive-Suite, 2 Schlafzimmer, Gartenblick) war sehr gross und geräumig. Aber leider wird nicht gereinigt und auch sonst nicht zu dieser Unterkunft geschaut: - die Sofas waren so schmudelig, dass sich niemand drauf setzen wollte - am Boden fanden wir Essensreste von unseren Vorgängern - die Bettlaken waren an den Enden gerissen - beim Check-in war kurz jemand vor Ort; als wir die Probleme mit dem Zimmer melden wollten, war bereits niemand mehr da - beim Check-out war ebenfalls niemand vor Ort - das Morgenessen war extrem dürftig (z.B. nur Toast-Brot) Wir können diese Unterkunft definitiv nicht empfehlen und werden auch selber nie mehr hier buchen. Eigentlich schade, denn von aussen sieht die Unterkunft sehr schön aus.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Sheila

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing. Bed linen not ironed. Duvet hanging out of duvet cover. No blanket provided. When I asked for one, it was damp. White curtains and blinds in bedroom and bathroom were black with dust. Only one towel each provided. Soap container used by many before us. Towel rail broken. No coffee provided, only many packets of sugar. Poolside furniture not clean. Definitely not 4 star!
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place

Amazing place to relax. Pools are stunning. One eco and one filtered
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Nontokozo

Liked: Amenities, property conditions & facilities
We enjoyed our stay. Checking in was a breeze.. The pool is refreshing and clean. One staff member refused to help me with carrying a chair. Said her leg is painful... Staff members need to give guests some sort of privacy, they sat and watched us swim and passed comments it was uncomfortable. The room is nice and big. We really enjoyed our stay... Will be returning for sure
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

annaliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Loved our stay here. We were grateful to be given a free upgrade to the exec suite which was huge and very comfortable. Staff are very friendly and kind. The hotel was quiet and peaceful. Location is good, breakfast was great. Overall well worth the price in my opinion.
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Jozi

I had a great experience- Staff very friendly and helpful. Breakfast was awesome. Room very clean nad bed extremely comfortable. Very well prized. Will definitely be back.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

O Hotel e excelente com quartos super espaçosos e confortáveis e vista para uma deliciosa piscina. O staff e muito prestativo e educado e o café da manhã muito especial. Recomendo muito este hotel para quem deseja passar uns dias em Joanesburgo!
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Antonius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immer gerne wieder !

Eine sehr schöne Unterkunft, mit tollem Personal und leckerem Frühstück, komme immer sehr gerne.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Tebogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable bed

I spend one night there and the room was spacious and clean. Bed was very comfortable. I had one of the best ormlet for breakfast, it was really good.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Lovely big room and opened up onto a lovely pool and garden area . Very peaceful and quite and with easy distance of centre of Johannesburg
Stayed 3 nights in Aug 2019
Verified

4/10 Poor

Francisco Jr

Disliked: Property conditions & facilities, room comfort

NÃO É UM HOTEL

Ficamos apenas uma noite nesse hotel. Ficamos muitas vezes em hotéis boutique pela qualidade que tem. Escolhemos a suíte executiva para uma melhor acomodação Esse apartamento que nos apresentaram tinha cheiro de mofo. Acho que nao era usado a algum tempo. Quarto frio. Gelado. A noite NAO TINHA ÁGUA QUENTE. Não havia ninguém no suposto hotel para dar atendimento. O guardião nos passou que a falta d’água era por conta de muito uso dos outros hóspedes. 3 banheiros no quarto e não tinha agua quente. Pedi para chamar alguém e uma hora depois apareceu um menino de chinelo Sem identificação que não entendia nada. As tvs com fios expostos. O café da manhã não existia. Era uma senhora que cozinhava o que vc pedisse. Pedi um misto quente. Mas não tinha presunto. Básico do básico. Pior que hotel de beira de estrada. Trata se de air bnb disfarçado de hotel. Não recomendo estadia. De boutique nao tem nada. Foi lamentável. Deveria ser classificado como 2 estrelas no máximo.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Surprise

Clean room and hotel grounds, friendly staff and efficient check-in. Great value for money.
Stayed 1 night in May 2019
Verified

10/10 Excellent

N.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location and close to shops and restaurants. Staff were very friendly and helpful through out my stay. Will definitely stay here again.
Stayed 7 nights in Mar 2019
Verified

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful small hotel, great staff good location

Wonderful boutique hotel, great staff and good location. Perfect!
Stayed 3 nights in Dec 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Not so good experience in nice setting.

I will first share the negative and then the positive. I did not feel welcome on arrival as the check in was just taking me to the room and saying there is the wifi password and no further explanation or details. The airconditioner is too small for the room and struggles to cool down the room, the towel rail is broken, the desk lamp is broken and the coffee capsule machine is broken. After about 3 hours of arrival I noticed there was no water, I went to management and they informed me that a pipe burst in the neighborhood. Off course this is not in control of management, but communication is. The next morning I again went to management to ask whether they can not provide some way for us to flush our toilets - I would at least have expected communication in this regard, but none. I ended up using the dustbin and water from the geyser to flush the toilet and had to pay for a gym close by to take a shower. When I sat down for breakfast the first morning, I honestly had no idea what to do to get coffee as no staff approached me, althought there was a number of staff members in and around the kitchen. I eventually approaced them and asked where do I get coffee, to which they replied: hot or cold milk? The positive, the size of the room and bathroom is nice and large. The shower is nice as well as the towels and bedding. Setting with swimming pool is nice. The breakfast was well prepared and tasty. Fast internet with great connectivity.
Stayed 2 nights in Dec 2018