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Four Seasons Hotel The Westcliff, Johannesburg

5.0 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

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Photo gallery for Four Seasons Hotel The Westcliff, Johannesburg

Couples treatment rooms, sauna, steam room, body treatments
2 outdoor pools, pool umbrellas, sun loungers
Exterior
Fountain
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Spa
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Garden View Premier Room

Garden View Premier Room | Garden

Garden View Premier Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic View One Bedroom Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic View One Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
  • City view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Garden View Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Deluxe Room, 2 Single Beds

Garden View Deluxe Room, 2 Single Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Garden View Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic View Deluxe Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic View Deluxe Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Dining room

Presidential Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • City view
  • 155 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Panoramic View Premier Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic View Premier Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Garden

Family Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • 79 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
67 Jan Smuts Avenue, Randburg, Gauteng, 2193

What's nearby

  • Johannesburg Zoo - 6 min walk - 0.4 miles
  • Rosebank Mall - 5 min drive - 2.5 miles
  • Melrose Arch Shopping Centre - 7 min drive - 4.7 miles
  • Gold Reef City Casino - 10 min drive - 6.3 miles
  • Sandton City Mall - 10 min drive - 5.2 miles

Getting around

  • Rosebank Station - 11 min drive
  • Johannesburg Park Station - 15 min drive
  • O.R. Tambo Intl. Airport (JNB) - 31 min drive

Restaurants

  • ‪Mike's Kitchen - ‬2 min drive
  • ‪The Perfect Cup - ‬17 min walk
  • ‪Nando's - ‬3 min drive
  • ‪Deutsche Schule Cafe - ‬5 min drive
  • ‪My Bread & Butter - ‬19 min walk

About this property

Four Seasons Hotel The Westcliff, Johannesburg

Luxury boutique hotel near Johannesburg Zoo
Located close to Rosebank Mall, Four Seasons Hotel The Westcliff, Johannesburg provides a poolside bar, a rooftop terrace, and shopping on site. Treat yourself to a facial, a body treatment, or a sports massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and garden views. In addition to a garden and a playground, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also find perks like:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, full breakfast (surcharge), and supervised childcare (surcharge)
  • Wedding services, a front-desk safe, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 80 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Children's slippers, childcare services, and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and deep soaking tubs
  • TVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Four Seasons Hotel The Westcliff, Johannesburg is listed in the 2015 Condé Nast Traveler Hot List.

Languages

Afrikaans, Arabic, English, French, German, Hindi, Malay, Portuguese, Swahili, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6:00 AM to 11:30 AM for a fee: ZAR 550 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Apres Spa
  • Flames Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's toys
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (15,672 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 44 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 550 per person
  • Airport shuttle fee: ZAR 1700 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Four Seasons Hotel Westcliff
Four Seasons Hotel Westcliff Johannesburg
Four Seasons Westcliff
Four Seasons Westcliff Johannesburg
Four Seasons Hotel The Westcliff Johannesburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel
Four Seasons Hotel The Westcliff, Johannesburg Randburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel Randburg

Frequently asked questions

Does Four Seasons Hotel The Westcliff, Johannesburg have a pool?

Yes, this property has 2 outdoor pools.

Is Four Seasons Hotel The Westcliff, Johannesburg pet-friendly?

Yes, Four Seasons Hotel The Westcliff, Johannesburg allows cats and dogs with a maximum weight of up to 44 lbs per pet.

How much is parking at Four Seasons Hotel The Westcliff, Johannesburg?

Self parking and valet parking are free at this property.

What time is check-in at Four Seasons Hotel The Westcliff, Johannesburg?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Seasons Hotel The Westcliff, Johannesburg?

Check-out is at noon.

Does Four Seasons Hotel The Westcliff, Johannesburg provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 1700 per vehicle applies.

Where is Four Seasons Hotel The Westcliff, Johannesburg located?

This family-friendly Johannesburg hotel is located in Randburg, within 3 mi (5 km) of Johannesburg Zoo and Rosebank Mall. Melrose Arch Shopping Centre and Sandton City Mall are also within 6 mi (10 km).

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Four Seasons Hotel The Westcliff, Johannesburg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 276 out of 347 reviews
Rating 8 - Good. 54 out of 347 reviews
Rating 6 - Okay. 9 out of 347 reviews
Rating 4 - Poor. 4 out of 347 reviews
Rating 2 - Terrible. 4 out of 347 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Johannesburg Four Seasons entire staff, management, front desk, bellmen, housekeeping, hostesses, chefs and wait staff were great. Everyone I came in contact with during my stay had such great energy!
Stayed 2 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Friendly staff. Great spa
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel with amazing staff. Upon arrival until I left, they were so accommodating and made my birthday vacation stay a wonderful and memorable one.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kelly-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's been ten years since we last stayed at The Westcliff, it is such a beautiful hotel with great service. Our suite was roomy and well-kept. Valentine's Dinner was a disappointment as service was extremely slow but overall we enjoyed our stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. They made my African experience very comfortable and very special.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff!
Stayed 1 night in Jun 2024

10/10 Excellent

galit harel

Liked: Amenities
Excellent service and very convenient accommodations
Stayed 3 nights in Sep 2023

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Hotels in Johannesburg. Staff were extremely helpful and very courteous. Food was very good and breakfast was amazing. Views of the city from the hotel are amazing. Definitely recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Clark Q

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great as usual!

We had a lovely stay at the Four Seasons Hotel Westcliff. It’s great coming back here and we appreciated the upgrade.
Stayed 3 nights in Oct 2024

10/10 Excellent

Leverne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, exceptional food and amazing service. The staff are amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amazing stay. Service was excellent and best breakfast. Definitely recommend and will be back:).
Stayed 2 nights in Dec 2022

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing service, staff can’t do enough for you. Really has a fantastic time.
Stayed 1 night in Jan 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistently well trained staff who made us feel welcome as if we’d been residents.
Stayed 2 nights in Aug 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely lives up to the Four Seasons reputation but with South African flair. Super friendly and helpful staff and you get a feeling of peace and quiet with its unusual layout. Fully recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely, staff were lovely, area was lovely and the buffet breakfast was extraordinary. Highly recommend.
Stayed 3 nights in Dec 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderfully attentive staff (as always at a Four Seasons) with the hotel set in a beautiful area high up overlooking Joburg and the surrounds
Stayed 1 night in Oct 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with great views and helpful staff. Relaxing vibe.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip was amazing. The service was top-notch. The views are spectacular
Stayed 1 night in Sep 2023

8/10 Good

Charanjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Oct 2022

10/10 Excellent

ash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Impeccably maintained. A great garden resort.
Stayed 1 night in Jan 2023

10/10 Excellent

Carl Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just top notch !!!!
Stayed 3 nights in May 2023

10/10 Excellent

Meital

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place

It was ferfect,the service,the breakfast the gym,the team was eager to assist and we dont have a thing that need to be changed
Stayed 1 night in Sep 2022

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 2 nights in Jan 2023

10/10 Excellent

Sriram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the staff we have encountered went above and beyond to help us make our stay most memorable… thank you to all, we can’t wait come back, and enjoy the best service ever. Happy Holidays!
Stayed 4 nights in Dec 2023