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Hotel Royal Chiaohsi

4.5 star property
Luxury hotel with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Hotel Royal Chiaohsi

View from room
Property preview
Presidential Suite, City View | Private spa tub
Hot springs
Restaurant
Rejuvenated in 2024, Hotel Royal Chiaohsi offers a luxurious mountain retreat with an indoor mineral hot spring and mini golf. With two on-site restaurants, a coffee shop/cafe, shopping on site, an outdoor pool and children's pool with sun loungers and lifeguard services available nearby the sauna for relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Western Suite (Twin)

42-inch LED TV with digital channels, TV, Netflix

Western Suite (Twin)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Suite

Minibar, in-room safe, individually decorated, laptop workspace

Japanese Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
  • 56 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Complex Suite

Complex Suite | Minibar, in-room safe, individually decorated, laptop workspace

Complex Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Western View Suite (Twin)

Minibar, in-room safe, individually decorated, laptop workspace

Western View Suite (Twin)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese View Suite

Minibar, in-room safe, individually decorated, laptop workspace

Japanese View Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Presidential Suite, City View

Presidential Suite, City View | View from room

Presidential Suite, City View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
  • 116 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Western Suite (Double)

42-inch LED TV with digital channels, TV, Netflix

Western Suite (Double)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Western View Suite (Double)

Western View Suite (Double) | Minibar, in-room safe, individually decorated, laptop workspace

Western View Suite (Double)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Japanese Suite -2 people

Minibar, in-room safe, individually decorated, laptop workspace

Japanese Suite -2 people

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Suit View -2 people

Minibar, in-room safe, individually decorated, laptop workspace

Japanese Suit View -2 people

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Futons

View all photos for The Exquisite Building In The Middle Floor Suite

Minibar, in-room safe, individually decorated, laptop workspace

The Exquisite Building In The Middle Floor Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
  • 86 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Deluxe Building Mezzanine Floor Suite

Minibar, in-room safe, individually decorated, laptop workspace

Deluxe Building Mezzanine Floor Suite

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
  • 89 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Western-style Family Suite

Western-style Family Suite | Minibar, in-room safe, individually decorated, laptop workspace

Western-style Family Suite

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
  • 63 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

Japanese-style Suite

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
  • 56 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Japanese-style Suite

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LED TV
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 4 Twin Futons

About the neighborhood

Map
No.69, Wufeng Rd., Jiaoxi, Yilan County, 262

What's nearby

  • Wufengchi Waterfall - 18 min walk - 1.0 mile
  • Tangweigou Hot Springs Park - 18 min walk - 1.0 mile
  • Jiaoxi Sietian Temple - 2 min drive - 1.2 miles
  • Jiaosi Hot Springs - 3 min drive - 1.5 miles
  • Jiaoxi Hot Spring Visitor Center - 3 min drive - 1.5 miles

Getting around

  • Jiaoxi Station - 5 min drive
  • Songshan Airport (TSA) - 58 min drive

Restaurants

  • ‪星寶三星蔥達人 - ‬3 min drive
  • ‪合鴨米灶腳 - ‬2 min drive
  • ‪麥當勞 McDonald's - ‬3 min drive
  • ‪和平豆花 - ‬20 min walk
  • ‪清珍早點 - ‬3 min drive

About this property

Hotel Royal Chiaohsi

Luxury family-friendly hotel remodeled in 2024 and located near Jiaosi Hot Springs
Take advantage of an indoor mineral hot spring (onsen), shopping on site, and mini golf at Hotel Royal Chiaohsi. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at the two on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), free train station drop-off, and hot springs on site
  • Extended parking, an electric car charging station, and a 24-hour front desk
  • Guest reviews give good marks for the overall condition
Room features
All 193 individually decorated rooms have perks such as pillow menus and laptop-friendly workspaces, in addition to amenities like late night room service and free WiFi.
More conveniences in all rooms include:
  • Spring water tubs, hydromassage showers, and toilets with electronic bidets
  • 42-inch LED TVs with Netflix, streaming services, and digital channels
  • Balconies, recycling, and refrigerators

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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  • Hot Tub
  • Spa
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9.4 out of 10, Exceptional, 1,008 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Free train station drop-off shuttle
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: TWD 748 for adults and TWD 385 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Children's pool
  • Gym
  • Hot springs
  • Karaoke
  • Library
  • Mini golf
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Table tennis

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's pool
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • Reception hall
  • Renovated entire property - June 2024
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Disposable personal items, such as toothbrush, toothpaste, and razors are available at the front desk (surcharge).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 748 for adults and TWD 385 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 交觀業字第1215號

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Chiao Hsi
Hotel Royal Chiao
Hotel Royal Chiao Hsi
Hotel Royal Chiao Hsi Jiaoxi
Royal Chiao Hsi
Royal Chiao Hsi Jiaoxi
Royal Hotel Chiao Hsi
Hotel Royal Chiaohsi Jiaoxi
Hotel Royal Chiaohsi
Royal Chiaohsi Jiaoxi
Royal Chiaohsi
Hotel Royal Chiaohsi Hotel
Hotel Royal Chiaohsi Jiaoxi
Hotel Royal Chiaohsi Hotel Jiaoxi

Frequently asked questions

Does Hotel Royal Chiaohsi have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Hotel Royal Chiaohsi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Royal Chiaohsi?

Self parking is free at this property.

What time is check-in at Hotel Royal Chiaohsi?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Royal Chiaohsi?

Check-out is at 11 AM.

Where is Hotel Royal Chiaohsi located?

This family-friendly Jiaoxi hotel is located in the mountains, within 1 mi (2 km) of Wufengchi Waterfall, Tangweigou Hot Springs Park, and Catholic Sanctuary of Our Lady of Wufengqi. Jiaosi Hot Springs and Gupoliao Jian are also within 2 mi (3 km). Jiaoxi Station is 27 minutes by foot.

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Hotel Royal Chiaohsi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1002 reviews
Rating 8 - Good. 239 out of 1002 reviews
Rating 6 - Okay. 50 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

AN-DI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

One of the best hotel in Taiwan. Great service and spacious room. The dinner and breakfast were both very delicious.
Stayed 1 night in Apr 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is pretty with a relaxing atmosphere. I loved the spa and amenities it offered.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pai-Hsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒的體驗
Stayed 1 night in May 2025

10/10 Excellent

Ching Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Food was really good, staff were friendly, and facilities were plentiful, we had fun and enjoyed staying in the hotel. I will do recommend it and will come again surely!
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
環境還是不錯，房務人員很親切，櫃台人員比前幾次入住好很多。不過，瑜珈要收費了，因為自助餐第一梯次已滿所以晚餐換到岩波庭也要加價，可惜不如以往好吃。入住時帶房的人員，可能是SOP改變了，就在入口口述房間的擺設。如果不是住過，會很困惑。 曾經是礁溪住宿的首選，希望能繼續維持。
Stayed 2 nights in Mar 2025

10/10 Excellent

MING HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很不錯

房間夠大 浴場設施灰常完善 把費也不錯 升等餐廳也不錯 住3天2夜 很滿意
房間湯屋就很好泡
標準房的客廳 夠大夠舒服
加價吃餐廳也是水準之上
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
除了一位服務人員比較白目外，其餘都十分客氣親切。 房內冷水壺裡漂著一顆黑色雜質。還是自己重煮比較保險。
Stayed 1 night in Mar 2025

10/10 Excellent

Tzy Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 1 night in Feb 2025

8/10 Good

Yungting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

小小美中不足

所有體驗都很棒！小小遺憾是因為在過年初六住宿可能人潮多，戶外泡湯池(需要穿泳衣的)有很多小朋友，下午時間所有泡湯池被佔滿沒有多的位置可以使用，戶外泡湯池沒有想像中的大，因為是換好泳衣走過去才發現的，只好在寒冷的天吹風站著等待很久才有位置，長輩有些不太滿意😅其他服務都很棒
Stayed 2 nights in Feb 2025

10/10 Excellent

Polin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great
Stayed 1 night in Jan 2025

10/10 Excellent

Hsiao

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hotel
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯

安靜舒適，自助餐菜色豐富但口味普通。
Stayed 1 night in Jan 2025

10/10 Excellent

Chuan Hsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すごく丁寧に色々用意されてました。 特別なお菓子、台湾茶とコーヒー豆など、 普通のホテルにないおもてなし。 大衆風呂にも2種類のお茶とお水があって、 温泉を楽しみながら、水分補給もできてます。 朝食はローカルのメニューが揃えていて、 外の店行かなくても台湾の当地グルメを堪能できます。 おすすめです。
Stayed 1 night in Jan 2025

10/10 Excellent

HUIWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

還不錯

餐點很不錯，飯店服務人員也蠻熱心的，只是感覺他們的人力不是讓我主管，但是差點的小箱子，有一點點味道，唯一一個不滿意的地方，就是床頭的設計，有一個比較大的距離，也不小心很容易撞到頭。
Stayed 1 night in Jan 2025

10/10 Excellent

Vincy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not my first trip to hotel, however, it is always a pleasant trip as the quality of the food and service is good; I particularly like the hot spring😊
Stayed 1 night in Jan 2025

6/10 Okay

WeiJen

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
接待的櫃檯人員態度很差非常不耐煩，旅遊的好心情都被毀了。帶我們去房間的服務人員親切的許多，為礁溪老爺拿回了些分數，希望貴司加強櫃檯人員的訓練。
Stayed 1 night in Dec 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My grandparents have always loved the buffet offered by this hotel, this is their first time staying overnight and they couldn’t have been more pampered and happy!
Stayed 1 night in Dec 2024

10/10 Excellent

Lydia

Liked: Property conditions & facilities
Nice & quiet. An idea place to stay away.
Stayed 2 nights in Dec 2024

10/10 Excellent

SOPHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy-going for relaxing vacation
Stayed 2 nights in Dec 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at the same hotel 5 years ago and like it. This time still enjoyed our stay and impressed how well the hotel was being kept in its top rate condition. The food was good. The hot spring is nice and massage service excellent! Definitely will come back again!
Stayed 2 nights in Nov 2024

10/10 Excellent

CHAO HSIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

給分95分，請再加強小細節

房間寬敞舒適明亮，很有五星的水準，唯一的缺點床和客廳有個高低落差，很容易害人摔倒，後果不堪設想，晚餐很有水準，不論是多樣性或食物的新鮮度都很棒，還有一個小缺點，酒店到火車站轉運站的接駁車為什麼不固定整點30分一班，客人好記好規劃，非要弄個40分一班，很麻煩！其他都很棒！還會再來，希望能看到改善
Stayed 1 night in Nov 2024

10/10 Excellent

HSINHSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親子旅遊很愉快!!提供很好的育樂場所!!
Stayed 1 night in Nov 2024

10/10 Excellent

Chun Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

可惜沒有介紹各項設施和入住期間可參加的活動

Check in後有轉人帶到房間，但只有沿路介紹環境，可惜沒有說明各項設施使用方式和可以參加的活動，以度假型飯店來說，這是最重要的，但卻隻字不提，有點不應該。房價和兩餐，自助晚餐菜色還可以，沒有特別的亮點，如果想睡晚點，自助早餐可以更換成套餐早午餐還不錯。退房後公共設施可以一直使用到傍晚六點很棒
Stayed 1 night in Sep 2024

10/10 Excellent

YI-FAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務人員都很親切，餐點口味很棒，房間整潔並且非常舒適，是一趟讓人放鬆並且心情愉悅的假期。
Stayed 1 night in Sep 2024

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