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Hotel PIN

4.0 star property
Family-friendly hotel with a 24-hour front desk and a restaurant

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Photo gallery for Hotel PIN

Outdoor spa tub
Daily buffet breakfast (TWD 638 per person)
Property grounds
Superior Double Room, 1 Queen Bed | 1 bedroom, down comforters, blackout drapes, iron/ironing board
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | 1 bedroom, down comforters, blackout drapes, iron/ironing board

Superior Double Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed | View from room

Classic Double Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Double Room

Premier Double Room | 1 bedroom, down comforters, blackout drapes, iron/ironing board

Premier Double Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Superior Quadruple Room, 2 Double Beds (For 2 People Stay)

1 bedroom, down comforters, blackout drapes, iron/ironing board

Superior Quadruple Room, 2 Double Beds (For 2 People Stay)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • City view
  • 23 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Quadruple Room, 2 Double Beds

Superior Quadruple Room, 2 Double Beds | 1 bedroom, down comforters, blackout drapes, iron/ironing board

Superior Quadruple Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
No. 2, Ln. 21, Jiankang 2nd St., Jiaoxi, Yilan County, 262

What's nearby

  • Jiaosi Hot Springs - 1 min walk - 0.0 miles
  • Jiaoxi Hot Spring Visitor Center - 1 min walk - 0.0 miles
  • Tangweigou Hot Springs Park - 8 min walk - 0.4 miles
  • Jiaoxi Sietian Temple - 20 min walk - 1.1 miles
  • Wufengchi Waterfall - 5 min drive - 2.3 miles

Getting around

  • Jiaoxi Station - 7 min walk
  • Songshan Airport (TSA) - 39 min drive

Restaurants

  • ‪Habitat - ‬4 min walk
  • ‪宜蘭古早味料理 - ‬7 min walk
  • ‪樂山溫泉拉麵 - ‬3 min walk
  • ‪小周牛肉麵 - ‬8 min walk
  • ‪富湘食品 - ‬7 min walk

About this property

Hotel PIN

Upscale family-friendly hotel near Jiaosi Hot Springs
Located close to Tangweigou Hot Springs Park and Wufengchi Waterfall, Hotel PIN provides an arcade/game room, a bar, and a hot tub. For some rest and relaxation, visit the hot springs. The on-site restaurant, Rick's, serves breakfast. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
  • Express check-in, a living plant wall, and tour/ticket assistance
  • Guest reviews say good things about the overall condition
Room features
All 178 rooms feature comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi.
Extra amenities include:
  • Highchairs, baby baths, and children's dinnerware
  • Spring water tubs, rainfall showers, and bidets
  • 40-inch LCD TVs with digital channels
  • Recycling, refrigerators, and children's books

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 10:00 AM to 6:00 PM
  • Train station shuttle at scheduled times
  • Free uncovered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: TWD 638 for adults and TWD 352 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rick's

Things to do

  • Arcade/game room
  • Books
  • Hot spring
  • Hot tub

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's games
  • High chair
  • In-room refrigerator
  • Lifeguards on site
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Hot spring
  • Hot springs open from 9:00 AM - 10:00 PM
  • Hot springs water temperature - 100 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Built in 2019
  • Lifeguards
  • Living plant wall
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests can access their accommodation through a private entrance
For any questions, please contact the property using the information on the booking confirmation
This property does not provide disposable amenities.

Renovations and closures

The following facilities or services will be unavailable from September 15 2025 to September 16 2025 (dates subject to change):
  • Hot springs

Access methods

Staffed front desk, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 638 for adults and TWD 352 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 9:00 AM to 10:00 PM
A car is recommended for transportation to and from this property

Property is also known as

Hotel PIN Jiaoxi
PIN Jiaoxi
PIN
Hotel Hotel PIN Jiaoxi
Jiaoxi Hotel PIN Hotel
Hotel Hotel PIN
Hotel PIN Hotel
Hotel PIN Jiaoxi
Hotel PIN Hotel Jiaoxi

Frequently asked questions

Is Hotel PIN pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel PIN?

Self parking is free at this property.

What time is check-in at Hotel PIN?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel PIN?

Check-out is at 11:00 AM.

Where is Hotel PIN located?

This family-friendly Jiaoxi hotel is located in the entertainment district, within a 10-minute walk of Jiaosi Hot Springs and Tangweigou Hot Springs Park. Wufengchi Waterfall and Lanyang Museum are also within 6 mi (10 km). Jiaoxi Station is 7 minutes by foot.

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Hotel PIN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 339 out of 581 reviews
Rating 8 - Good. 179 out of 581 reviews
Rating 6 - Okay. 43 out of 581 reviews
Rating 4 - Poor. 16 out of 581 reviews
Rating 2 - Terrible. 4 out of 581 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Yi-Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family

8/10 Good

Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and tea break options
Stayed 1 night in Feb 2025

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good , well priced hotel. Breakfast is good and each room has hot spring tub. Good value.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

Very comfortable and quiet hotel, huge bath in room, and great breakfast options
Stayed 2 nights in Dec 2024

10/10 Excellent

Wei Hsuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet! Love how there is a natural hot spring tub in my hotel room!
Stayed 2 nights in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is excellent and breakfast is delicious, has a lot of verity food and services are excellent! Will come back here again if visiting Jioxi area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chinlong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have all I am looking for.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a very nice bath! I like it.

10/10 Excellent

JIAN YU

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean property
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Very good breakfast and clean, a few minutes walk to station
Stayed 2 nights in Mar 2024

10/10 Excellent

Songwei Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pleasant experience. Gaming room and onsen pool great for entertaining kids.
Stayed 3 nights in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean.

The hotel was maintained petty clean and good condition, it's just opened 5 years. Staff are all friendly and helpful. Services were professional. I definitely will come back again.
Stayed 1 night in Jun 2024

8/10 Good

SHWU FENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Err.. no cotton wood!
Stayed 3 nights in Nov 2024

10/10 Excellent

Fengchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a pleasant play for my family. i especially enjoyed the hot spring pool facilities, very relaxing. The game room was a good spot for all sorts of games. Thanks for the good work you provided.👍

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service is excellent, staffs are very friendly and helpful. Room is very clean. The blankets and pillows are feathers filled so a causing some allergy but I found out when checking out that they could provide anti allergy pillows and blankets which is a good thing.
Stayed 2 nights in Sep 2024

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel pin is the most relaxed hotel that I really enjoyed my trip to Yilan Jiaoxi. Enjoyed the hot spring very much. Inside the room itself also have own privacy on the hot spring of my own. My kids enjoyed the free games facilities and library area with free making of beads. The breakfast is international buffet stuff so really love the ambience and the super cooling weather. Also love the nearby walking distance to good food and hot drink as well as buying native food
Stayed 2 nights in Dec 2023

10/10 Excellent

CHIH-HSIUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no early check in
Stayed 1 night in Aug 2024

10/10 Excellent

Charles Eric

Liked: Cleanliness, staff & service, property conditions & facilities

Good place for value

Mattress was too hard for me.
Stayed 2 nights in Jan 2024

10/10 Excellent

Neo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay thoroughly. The location is accessible. About 7-8 mins walk to Jiaoxi bus station, 10 mins walk to the Jiaoxi railway station, plenty of food options nearby. The hot spring park is just around the corner. Couldn’t have asked for a better choice than this! There are many hotel facilities and activities for guests to enjoy throughout their stay. The children absolutely LOVE the games room as well as the playground area at the pool. The whole family enjoyed the afternoon tea time douhua snacks offering at the hotel. We will definitely want to come back to stay at this simple yet clean hotel when we revisit Yilan in future.
Stayed 3 nights in Aug 2024

8/10 Good

Mun Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotels were reasonable nice and spacious. However the room air conditioning systems were rather out of control where it gets rather cold or warm on its own. As such sleep on some nights were not good.
Stayed 3 nights in May 2024

4/10 Poor

PEI YUN

Disliked: Property conditions & facilities
Overall ok and booked based on the high rating given in the Expedia. Room size is small is narrow walk way and for the price paid i can have choose other hotel. Staying in the Block 2, raining and there is no shelter walkway, it is super inconvenience for familirs.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2024

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot spring facility, temperature is just like bath tub warm. Not too hot which is good. Great slides for kid. But need to either bring your own swim hat or buy from them (about $5 USD for adult, $3.5 for kids swim hat). It has free spin dry machine for wet clothes. Great changing and shower room at the spa area. We love they have great game room for all ages for free. They have a study room which has computer to use as well. The great thing about this hotel is they have free afternoon tea (2-4 pm) and free noodles (6-10 pm). It was a surprise for us. They also gave me a NT 300 to use buy food in the bakery section which is good enough for some bread or a piece of cake. The room has a hot spring tub as well. The room is stylish as well. We love it!
Stayed 1 night in Sep 2024

8/10 Good

Miyuki

Liked: Cleanliness, amenities, property conditions & facilities
スパのあるホテルを選びました。 日本語はほぼ通じませんでしたが、食堂のスタッフの方が日本語で話しかけてくれて楽しかったです。 以前行ったレストラン（RED EAST）に行きたくて、近くのホテルを探してました。 スパは別棟になりますが、水着だけ持っていけば良く、そんなに混んでなくて良かったです。 温泉なので、長い入っていると上せそうなので注意が必要です。 友人と3人だったので、トリプルルーム、もしくはツインルームにエキストラベッドがあると良いな、と思いました。 （家族ならダブルでも良いんですが） 水と炭酸水のウォーターサーバーがエレベーターホールに設置されていて良かったです。 1階でつまみとドリンク（コーヒー、豆乳、ワインなど）がフリーであり良かったです。 夜はアルコールはないそうですが、夕食でお腹がいっぱいで行けなかったのは残念です。 温泉公園にも近く、バスターミナルも近かったのでバスを利用する人には便利だと思います。
Stayed 1 night in May 2025

8/10 Good

CHAO LI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
退房後，至少大廳應該有地方可以讓人坐，等待接駁車
Stayed 2 nights in Feb 2025