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Orient by Isrotel exclusive

5.0 star property
Luxury hotel with a full-service spa and a fitness center

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Photo gallery for Orient by Isrotel exclusive

Orient City View Suite | View from room
Lobby
Exterior
Sundeck
1 bedroom, minibar, in-room safe, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, blackout drapes

Family Room, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • 62 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Templer Executive Room

Templer Executive Room | 1 bedroom, minibar, in-room safe, blackout drapes

Templer Executive Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Orient Garden Room

Orient Garden Room | 1 bedroom, minibar, in-room safe, blackout drapes

Orient Garden Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Rainfall showerhead
  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient City View Suite

Orient City View Suite | Living room | Flat-screen TV

Orient City View Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Rainfall showerhead
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient City View Room

1 bedroom, minibar, in-room safe, blackout drapes

Orient City View Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Rainfall showerhead
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient Old City View

1 bedroom, minibar, in-room safe, blackout drapes

Orient Old City View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Rainfall showerhead
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient Suite

Orient Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Orient Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Rainfall showerhead
  • 54 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Templer Deluxe Room

Templer Deluxe Room | 1 bedroom, minibar, in-room safe, blackout drapes

Templer Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Orient Room

1 bedroom, minibar, in-room safe, blackout drapes

Orient Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Rainfall showerhead
  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
3 Emek Refaim St, Jerusalem, 91999

What's nearby

  • Jaffa Gate - 17 min walk - 0.9 miles
  • Mamilla Mall - 17 min walk - 0.9 miles
  • Ben Yehuda Street - 3 min drive - 1.4 miles
  • Al-Aqsa Mosque - 3 min drive - 1.4 miles
  • Western Wall - 6 min drive - 1.2 miles

Getting around

  • Jerusalem Biblical Zoo Station - 20 min drive
  • Yekuti'el Adam Station - 21 min drive
  • Ben Gurion Airport (TLV) - 58 min drive

Restaurants

  • ‪התחנה הראשונה - ‬3 min walk
  • ‪Fiori (פיורי ירושלים) - ‬3 min walk
  • ‪Birma Coffee - ‬4 min walk
  • ‪הבוטקה - ‬6 min walk
  • ‪Adom - ‬4 min walk

About this property

Orient by Isrotel exclusive

Luxury hotel near Western Wall
At Orient by Isrotel exclusive, you can look forward to a rooftop terrace, dry cleaning/laundry services, and a bar. Treat yourself to a manicure/pedicure, a body treatment, or a facial at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and multilingual staff
  • Luggage storage, concierge services, and an elevator
  • A 24-hour front desk, meeting rooms, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 243 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Heating, daily housekeeping, and phones

Languages

Arabic, English, French, Hebrew, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day)
  • Valet parking on site (USD 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (7,535 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Art Deco architecture
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
On Saturdays, check-out is 2 PM and check-in begins at 6 PM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to November
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Israel Ministry of Tourism.

Property is also known as

Orient Jerusalem
Orient Hotel Jerusalem
Orient by Isrotel exclusive Hotel
Orient by Isrotel exclusive Jerusalem
Orient by Isrotel exclusive Hotel Jerusalem

Frequently asked questions

Does Orient by Isrotel exclusive have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Orient by Isrotel exclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Orient by Isrotel exclusive?

Self parking is available for USD 15 per day. Valet parking is available for USD 30 per day.

What time is check-in at Orient by Isrotel exclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Orient by Isrotel exclusive?

Check-out is at noon.

Where is Orient by Isrotel exclusive located?

Located in German Colony, this luxury hotel is within 1 mi (2 km) of The First Station and Western Wall. St. Andrew's Church and Hansen House - Design, Media and Technology Center are also within 10 minutes.

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Orient by Isrotel exclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 453 out of 663 reviews
Rating 8 - Good. 138 out of 663 reviews
Rating 6 - Okay. 29 out of 663 reviews
Rating 4 - Poor. 20 out of 663 reviews
Rating 2 - Terrible. 23 out of 663 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Liked: Amenities
Located in the beautiful and historic German Quarter. Lovely, comfortable and stylish rooms, friendly staff and excellent food.
Stayed 2 nights in May 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location and hotel staff were very nice and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the room, the breakfast, the spa and the front desk staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The orients decor and room amenities and location is everything you need for your perfect stay in Jerusalem Staff and service was great and indoor and out door pools just beautiful Breakfast was excellent Best hotel for us in Jerusalem and we have been traveling toisrael for over 15 years
Stayed 3 nights in Mar 2025

2/10 Terrible

Albert

Disliked: Amenities
Whatever I booked i didn’t receive correctly they put me in a room someone was just staying in didn’t feel clean at all
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, good service. Great location - many options for lunch or dinner. 20 minute drive from the Kotel, 15 minutes from Machane Yehuda. Stay here
Stayed 2 nights in Jan 2025

8/10 Good

Kimball

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent and priced in line with its nearby competitors. My room was spacious and spotless. I was attending a convention that included lunch. Sadly, there was not enough space in the dining room to accommodate all of our attendees at one time, so I missed lunch twice. I love the neighbourhood, and the staff were excellent.
Stayed 4 nights in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful and in great location.
Stayed 2 nights in May 2024

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, we loved our suite and everyone was so wonderful. Thank you!
Stayed 3 nights in Oct 2024

10/10 Excellent

Bill

Very good breakfast, room is clean, bathroom is clean, 2 pools one inside and one on the roof with a beautiful view
Stayed 1 night in Sep 2024

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the design the friendliness and the cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Abba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Jerusalem

Amazing staff and wonderful amenities including a wonderful breakfast
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
In addition to the beautiful decor and friendly service, the rooftop pool is spectacular and the food in all venues is delicious. Many thanks to Waheed, Hamza, Ibrahim and Gazale who all were exceptionally accommodating and ensured most enjoyable dining experiences for us!
Stayed 12 nights in Oct 2024

10/10 Excellent

RON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location
Stayed 1 night in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grest hotel

Jerusalem the best destination The hotel is modern and the food is good. Breakfast is outstanding.
Stayed 4 nights in Apr 2024

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful time, hotel is fantastic
Stayed 3 nights in Aug 2022

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff Gorgeous hotel
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel!

It was a great experience! Exceptional staff!
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here and most of the staff was very nice. The facility was clean and the food and drinks were great. We will come back again!
Stayed 2 nights in May 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keeps me coming back

This is my third stay at the Orient, and it remains my favorite hotel in Jerusalem. The beauty, the atmosphere, the pool, the food. I’ve already booked my next stay…
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Pool on roof was excellent
Stayed 3 nights in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, clean and great staff
Stayed 5 nights in Sep 2023

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Best breakfast in Jerusalem!