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Orient by Isrotel exclusive

Art Deco hotel with a full-service spa and a fitness center

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Photo gallery for Orient by Isrotel exclusive

Exterior - Orient by Isrotel exclusive (Jerusalem)
Lobby - Orient by Isrotel exclusive (Jerusalem)
Staircase - Orient by Isrotel exclusive (Jerusalem)
Dining - Orient by Isrotel exclusive (Jerusalem)
Lounge - Orient by Isrotel exclusive (Jerusalem)
Located close to Western Wall, Orient by Isrotel exclusive provides a rooftop terrace, dry cleaning/laundry services, and a bar. Treat yourself to a massage, a body treatment, or a manicure/pedicure at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Orient Room

Minibar, in-room safe, blackout drapes, free WiFi

Orient Room

9.4 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
Bathrobes
Rainfall showerhead
Hair dryer
  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient Garden Room

Orient Garden Room | Minibar, in-room safe, blackout drapes, free WiFi

Orient Garden Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
Bathrobes
Rainfall showerhead
Hair dryer
  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient Old City View

Minibar, in-room safe, blackout drapes, free WiFi

Orient Old City View

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
Bathrobes
Rainfall showerhead
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient City View Room

Minibar, in-room safe, blackout drapes, free WiFi

Orient City View Room

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
Bathrobes
Rainfall showerhead
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Minibar, in-room safe, blackout drapes, free WiFi

Family Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
Hair dryer
Espresso maker
  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Orient Suite

Orient Suite | Minibar, in-room safe, blackout drapes, free WiFi

Orient Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
Bathrobes
Rainfall showerhead
Hair dryer
  • 54 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient City View Suite

Orient City View Suite | Living room | Flat-screen TV

Orient City View Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
Bathrobes
Rainfall showerhead
Hair dryer
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Templer Deluxe Room

Templer Deluxe Room | Minibar, in-room safe, blackout drapes, free WiFi

Templer Deluxe Room

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
Hair dryer
Espresso maker
Minibar
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Templer Executive Room

Templer Executive Room | Minibar, in-room safe, blackout drapes, free WiFi

Templer Executive Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
Hair dryer
Espresso maker
Minibar
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Orient Old City View Suite

Orient Old City View Suite | Minibar, in-room safe, blackout drapes, free WiFi

Orient Old City View Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
Bathrobes
Rainfall showerhead
Hair dryer
  • 55 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient Royal City View Suite

Orient Royal City View Suite | Minibar, in-room safe, blackout drapes, free WiFi

Orient Royal City View Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Espresso maker
Minibar
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Located in Jerusalem, Orient by Isrotel exclusive is in the city center. Western Wall and Montefiore Windmill are local landmarks, and the area's natural beauty can be seen at Church of the Nativity and the Pilgrimage Route and Ein Hemed National Park. Jerusalem Botanical Gardens and Biblical Zoo are also worth visiting.
Visit our Jerusalem travel guideOpens in a new window
Map
3 Emek Refaim St, Jerusalem, 91999

What's nearby

  • The First Station - 2 min walk - 0.1 miles
  • Mount Zion - 12 min walk - 0.7 miles
  • Jaffa Gate - 17 min walk - 0.9 miles
  • Mamilla Mall - 17 min walk - 0.9 miles
  • Western Wall - 8 min drive - 1.2 miles

Getting around

  • Jerusalem (JRS-Malha Railway Station) - 17 min drive
  • Yekuti'el Adam Station - 22 min drive
  • Ben Gurion Airport (TLV) - 59 min drive

Restaurants

  • ‪Coffee Nadi - ‬2 min walk
  • ‪Fiori (פיורי ירושלים) - ‬3 min walk
  • ‪Pompidou - ‬3 min walk
  • ‪הבוטקה - ‬5 min walk
  • ‪Big Apple Pizza (ביג אפל פיצה) - ‬3 min walk

About this property

Orient by Isrotel exclusive

Luxury hotel near Western Wall
At Orient by Isrotel exclusive, you can look forward to a rooftop terrace, dry cleaning/laundry services, and a bar. Treat yourself to a massage, a body treatment, or a manicure/pedicure at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, along with pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and a 24-hour front desk
  • Concierge services, tour/ticket assistance, and an elevator
  • A TV in the lobby, meeting rooms, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 243 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Heating, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day)
  • Valet parking on site (USD 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (7,535 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Art Deco architecture
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
On Saturdays, check-out is 2 PM and check-in begins at 6 PM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to November
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Orient Jerusalem
Orient Hotel Jerusalem
Orient by Isrotel exclusive Hotel
Orient by Isrotel exclusive Jerusalem
Orient by Isrotel exclusive Hotel Jerusalem

Frequently asked questions

Does Orient by Isrotel exclusive have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Orient by Isrotel exclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 15 per day. Valet parking is available for USD 30 per day.

What time is check-in at Orient by Isrotel exclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Orient by Isrotel exclusive?

Check-out is at noon.

Where is Orient by Isrotel exclusive located?

Located in Mishkenot Sha'ananim, this luxury hotel is within 1 mi (2 km) of Mount Herzl and Western Wall. The First Station and Montefiore Windmill are also within 10 minutes.

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Reviews

Orient by Isrotel exclusive Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

8.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 486 out of 706 reviews
Rating 8 - Good. 141 out of 706 reviews
Rating 6 - Okay. 32 out of 706 reviews
Rating 4 - Poor. 23 out of 706 reviews
Rating 2 - Terrible. 24 out of 706 reviews

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean and tasteful property with delightful staff. Didn’t have an opportunity to eat in the hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere. Close to shops and restaurants. Friendly staff eager to help. Buffet breakfast amazing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location and hotel staff were very nice and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Elaine

Liked: Amenities
Located in the beautiful and historic German Quarter. Lovely, comfortable and stylish rooms, friendly staff and excellent food.
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the room, the breakfast, the spa and the front desk staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
My family has immensely enjoyed numerous stays at the Orient, particularly celebrating the holiday of Succot here this year and for the past four years. Located in the lovely and quiet German Colony, the Orient hotel offers a wonderful all-around experience. Its’s rooftop with a 360 degree view of Jerusalem and the walls of the Old City has an infinity pool and a fabulous meat restaurant and is reason enough to choose to stay here. However, most notable at the Orient is the first-rate culinary experience. Executive Chef Ahmad Salameh ensures that superb food and an ample array of delicacies is consistently provided at each meal, especially on Shabbat and holidays. The restaurant’s managerial staff led by Whaleed, Alian, Gazaleh, and Hirbawi warmly welcomes guests and is above and beyond expectations. Additionally, the reception and concierge staff also make a stay at the Orient exceptional. I highly recommend staying at the Orient!
Stayed 9 nights in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful and in great location.
Stayed 2 nights in May 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

I continue to come back to this fantastic hotel. Love the location, hotel, rooms, services and food.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The orients decor and room amenities and location is everything you need for your perfect stay in Jerusalem Staff and service was great and indoor and out door pools just beautiful Breakfast was excellent Best hotel for us in Jerusalem and we have been traveling toisrael for over 15 years
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place rooftop pool and indoor pool/spa/ 24hr gym and amazing breakfast tbh for its price point it destroys its competitors
Stayed 2 nights in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable hotel with a great pool and facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Abba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Jerusalem

Amazing staff and wonderful amenities including a wonderful breakfast
Stayed 1 night in May 2024

10/10 Excellent

Bill

Very good breakfast, room is clean, bathroom is clean, 2 pools one inside and one on the roof with a beautiful view
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Staff & service
I came 2 times in 2 weeks here and the first was great no problems the second time when I went to check in they tried charging me VAT tax when I’m American and not only did they try charging for just this time but for the time before. The staff was very unprofessional through out the stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, good service. Great location - many options for lunch or dinner. 20 minute drive from the Kotel, 15 minutes from Machane Yehuda. Stay here
Stayed 2 nights in Jan 2025

8/10 Good

abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near many restaurants cafes and walkable
Stayed 1 night in Sep 2023

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grest hotel

Jerusalem the best destination The hotel is modern and the food is good. Breakfast is outstanding.
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel!

It was a great experience! Exceptional staff!
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. The property is beautiful. The room was unique and just lovely. The pool is amazing
Stayed 4 nights in Jul 2024

10/10 Excellent

toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed! Beautiful pool, first class immaculate breakfast buffet, helpful staff
Stayed 6 nights in Aug 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
In addition to the beautiful decor and friendly service, the rooftop pool is spectacular and the food in all venues is delicious. Many thanks to Waheed, Hamza, Ibrahim and Gazale who all were exceptionally accommodating and ensured most enjoyable dining experiences for us!
Stayed 12 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here and most of the staff was very nice. The facility was clean and the food and drinks were great. We will come back again!
Stayed 2 nights in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Pool on roof was excellent
Stayed 3 nights in Jun 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect location, at the intersection of Bet Lechem and Emek Refaim. A beautiful, modern hotel; room was excellent; public spaces are bright; gym was nice . . . staff is exceptionally friendly and helpful. Excellent restaurant!! Fantastic place!!
Stayed 3 nights in Feb 2024

8/10 Good

Kimball

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent and priced in line with its nearby competitors. My room was spacious and spotless. I was attending a convention that included lunch. Sadly, there was not enough space in the dining room to accommodate all of our attendees at one time, so I missed lunch twice. I love the neighbourhood, and the staff were excellent.
Stayed 4 nights in Mar 2025