National Hotel Jerusalem

Hotel with a rooftop terrace, near Western Wall

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Photo gallery for National Hotel Jerusalem

Lobby
Property entrance
Breakfast, lunch, dinner served; barbecue
Porch
Property entrance
Located in Jerusalem's heart, National Hotel Jerusalem offers a complimentary breakfast buffet and a rooftop terrace. Guests can shop on-site, dine at AlWatani Restaurant, or enjoy coffee at the café. The attentive staff provides dry cleaning and luggage storage services.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Air conditioning
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

Junior Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Satellite channels
  • 21 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Family (Double + Single)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Satellite channels
  • 22 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
Satellite channels
In-room safe
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
Satellite channels
In-room safe
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

8.4 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
Satellite channels
In-room safe
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
Satellite channels
In-room safe
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Family (Double + Twin)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
Satellite channels
In-room safe
  • 22 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds and 1 Double Bed

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
Satellite channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Al Zahra Street 4, Jerusalem, 972000

What's nearby

  • Mount of Olives - 12 min walk - 0.7 miles
  • Church of the Holy Sepulchre - 13 min walk - 0.7 miles
  • Mamilla Mall - 15 min walk - 0.8 miles
  • Al-Aqsa Mosque - 15 min walk - 0.8 miles
  • Western Wall - 15 min walk - 0.8 miles

Getting around

  • Yekuti'el Adam Station - 14 min drive
  • Jerusalem Biblical Zoo Station - 25 min drive
  • Ben Gurion Airport (TLV) - 60 min drive

Restaurants

  • ‪Jafar Sweets - ‬13 min walk
  • ‪Jerusalem Hotel - ‬6 min walk
  • ‪Philadelphia Restaurant - ‬1 min walk
  • ‪Austrian Hospice of the Holy Family - ‬13 min walk
  • ‪Al-Ayed - ‬11 min walk

About this property

National Hotel Jerusalem

Hotel near Western Wall
Take advantage of a rooftop terrace, shopping on site, and a coffee shop/cafe at National Hotel Jerusalem. The on-site barbecue restaurant, AlWatani Restaurant, offers breakfast, brunch, lunch, dinner, and happy hour. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a 24-hour gym.
You'll also find perks like:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • A banquet hall, luggage storage, and a computer station
  • Smoke-free premises, a gift shop, and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 120 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • 32-inch LCD TVs with satellite channels
  • Refrigerators, free infant beds, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (ILS 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: ILS 70 for adults and ILS 70 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • AlWatani Restaurant

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1952
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: ILS 282

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ILS 200.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: ILS 250 per night for guests under 16 years old
  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately ILS 70 for adults and ILS 70 for children
  • Airport shuttle fee: ILS 350 per vehicle (one way)
  • Self parking fee: ILS 40 per day
  • Late check-out fee: ILS 282
  • Rollaway bed fee: ILS 200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hotel National Jerusalem
Jerusalem National
Jerusalem National Hotel
National Hotel Jerusalem
National Jerusalem
National Jerusalem Hotel
National Hotel Jerusalem Hotel
National Hotel Jerusalem Jerusalem
National Hotel Jerusalem Hotel Jerusalem

Frequently asked questions

Is National Hotel Jerusalem pet-friendly?

No, pets are not allowed at this property.

How much is parking at National Hotel Jerusalem?

Self parking is available for ILS 40 per day. Limited spots are available.

What time is check-in at National Hotel Jerusalem?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at National Hotel Jerusalem?

Check-out is at 11:00 AM. Late check-out is available for ILS 282.

Does National Hotel Jerusalem provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ILS 350 per vehicle applies.

Where is National Hotel Jerusalem located?

Located in the heart of Jerusalem, this hotel is within 1 mi (2 km) of St. George's Cathedral and Western Wall. Garden Tomb and Damascus Gate are also within 15 minutes.

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Reviews

National Hotel Jerusalem Reviews

8.0

Very Good

8.0

Cleanliness

7.6

Location

8.6

Staff & service

7.6

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 383 out of 1002 reviews
Rating 8 - Good. 383 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

Reviews

10/10 Excellent

Kayan

Liked: Cleanliness, staff & service, property conditions & facilities
Very old and authentic hotel yet modern with our days
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Short walk to the Old City.
Stayed 1 night in Apr 2025

6/10 Okay

Tara

Liked: Staff & service
Great for one night. Close to Damascus Gate and The Garden Tomb which was wonderful.
Stayed 1 night in Apr 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice older property with and excellent staff.e
Stayed 3 nights in Aug 2023

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk is excellent and so helpful for first time visitors to Isreal.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would highly recommend this hotel

Perfect location in Jerusalem. Great breakfast with a nice rooftop. Very helpfull staff and we felt really safe staying here.
Stayed 5 nights in Sep 2023

10/10 Excellent

Nadim

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent time at the National Hotel. Staff was very friendly and helpful. Breakfast on the fifth floor was incredible.
Stayed 1 night in May 2023

10/10 Excellent

Tania

Liked: Staff & service
The staff was great
Stayed 7 nights in Jul 2023

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful
Stayed 4 nights in Sep 2022

6/10 Okay

SUBHI

Disliked: Property conditions & facilities
Location
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was wonderful with 10 minute walk to Demarcus gate and shops with short walk to Via Dolorosa. Breakfast was great start of day
Stayed 6 nights in Sep 2022

10/10 Excellent

Kiflemariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It made me feel like I’m at home
Stayed 8 nights in Jun 2022

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast with large selection. Clean room with a bathtub. Staff were friendly. The air conditioning was great and no sound
Stayed 1 night in Aug 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Property is walking distance to the old city Jerusalem and shopping stores around the area. The hotel has dinning and the food is great as well as a morning coffee with pastries which you can buy before starting your day. My stay was pleasant and would recommend to anyone that doesn’t want to be far apart from the old city Jerusalem.
Stayed 6 nights in May 2023

10/10 Excellent

Gerald Mathew

Liked: Staff & service, amenities, property conditions & facilities
We walked to Herods gate and surrounding area felt very safe. Excellent breakfast, was able leave luggage last day for late flight. Should tell guest electric is controlled by card reader on wall

6/10 Okay

Uzma

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Close to AlAqsa compound, staff were amazing, sadly room was very noisy with and toilet and bathroom was not clean on arrival which was dissapointing.
Stayed 2 nights in Jul 2023

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, amenities
Breakfast was excellent!!!! Very sumptuous and the service was very attentive. Also, on the last day, the front desk ordered us a cab to the airport who accommodated our wishes and was very polite and helpful. The drawback is tiny shower cabins and somewhat skimpy supply of shower gel)shampoo and towels. Area is safe and super close to the old part of the city. Overall, we enjoyed our stay!!!
Stayed 3 nights in Jul 2022

10/10 Excellent

Lori

Liked: Cleanliness, staff & service
Always an enjoyable stay! The staff are the best part of staying here. They are unfailingly kind, helpful, patient and friendly. Location is unbeatable, and easy walk to Salah al Din and the Old City. The only (slight) disappointment was breakfast. There are not enough fresh and healthy options available. Brewed coffee and hot tea are included. But espresso drinks (lattes, Americano, cappucino,) are extra and expensive. Great people, and always a nice experience. We will be back!
Stayed 1 night in Nov 2024

8/10 Good

BEKAA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food,air, all.customer service,
Stayed 1 night in Apr 2023

6/10 Okay

Donald

Liked: Staff & service, room comfort

Jerusalem stay

After a disastrous first night we were moved to a higher floor. This hotel needs to address some basic issues such as mild around air conditioning units and hallway ceilings as well as leaky showers. The staff however were most helpful
Stayed 4 nights in Sep 2022

10/10 Excellent

Rose Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a dream - the location was perfect to walk to old city, the bus stations, the market area. The staff was amazing and so approachable. The breakfast buffet had everything imaginable it was more like a brunch - hummus, scrambled eggs, yogurt, peaches, watermelon. Mushrooms, eggplant, boiled eggs, olives. Tomato, cucumbers, arugala, deli meat, cheese, pastries, cake, pita bread, and more. Every thing was immaculate. Im so glad we stayed there
Stayed 10 nights in Jun 2022

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
They assisted with a smile with every question and concern we had. The food was excellent with a wide variety of dishes, really enjoyed the breakfast, Tamar was an excellent waiter and was there to assist about every time we ate there. Within 10 min. Of the old city, but if you needed transportation they would jump right on it. For a place not rated 5 stars, the staff is 10 stars.

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Although it was in a lower class neighborhood it was beautiful. When I arrived an older staff member noticed I was having a little trouble with my bag and came down the entry stairs and carried it to the front desk for me. The staff were friendly and polite and it was clean throughout. And I have to say that the capriccio at the coffee shop was the best.
Stayed 5 nights in Oct 2025

10/10 Excellent

Vimal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and good amenities
Stayed 3 nights in Oct 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service
Good place close to the old city a lot of stores
Stayed 4 nights in Sep 2025