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Ben Hillel Boutique Hotel

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Exterior - Ben Hillel Boutique Hotel (Jerusalem)
Lobby sitting area - Ben Hillel Boutique Hotel (Jerusalem)
Outdoor wedding area - Ben Hillel Boutique Hotel (Jerusalem)
Room - Ben Hillel Boutique Hotel (Jerusalem)
Exterior - Ben Hillel Boutique Hotel (Jerusalem)
Ben Hillel Boutique Hotel provides a terrace and more. Guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

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Room options

View all photos for Double Room

Room

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Room

Superior Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Jerusalem City Centre, a neighborhood in Jerusalem, is home to Ben Hillel Boutique Hotel. Museum of Natural History Jerusalem and Jerusalem Botanical Gardens are local attractions and those in the mood for shopping can visit Ben Yehuda Street and Mamilla Mall. Biblical Zoo and Ramallah Palace of Culture are also worth visiting. Visit our Jerusalem travel guide
Map
3 Ben Hillel St, Jerusalem, 9423103

What's nearby

  • A mural of a lion on a metal shutter.
    Ben Yehuda Street
    1 min walk - 0.1 miles
  • A narrow market street with various stalls selling jewelry, textiles, and other goods.
    Machane Yehuda Market
    8 min walk - 0.5 miles
  • The Dome of the Rock with the Al-Aqsa Mosque in the background.
    Mamilla Mall
    12 min walk - 0.7 miles
  • A cobblestone street with historic buildings and a castle-like structure.
    Jaffa Gate
    15 min walk - 0.8 miles
  • Jerusalem Great Synagogue
    10 min walk - 0.6 miles

Getting around

  • Jerusalem (JRS-Malha Railway Station)
    18 min drive
  • Yekuti'el Adam Station
    18 min drive
  • Ben Gurion Airport (TLV)
    44 min drive

Restaurants

  • קפה בסמטה
    2 min walk
  • McDonald's
    2 min walk
  • Big Apple Pizza (ביג אפל פיצה)
    3 min walk
  • קצפת פרוזן יוגורט
    2 min walk
  • Muffin Boutique
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6 AM - 8 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

Frequently asked questions

Is Ben Hillel Boutique Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Ben Hillel Boutique Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

What time is check-out at Ben Hillel Boutique Hotel?

Check-out is at 10:00 AM.

Where is Ben Hillel Boutique Hotel located?

Located in Jerusalem City Centre, this hotel is steps from Mount Herzl and Ben Yehuda Street. Zion Square and Museum of Psalms are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ben Hillel Boutique Hotel Reviews

7.0

Good

7.2

Cleanliness

9.0

Location

7.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 11 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 6 out of 33 reviews
Rating 4 - Poor. 3 out of 33 reviews
Rating 2 - Terrible. 6 out of 33 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Close to important places in Jerusalem
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

:)

Had a wonderful experience! The manager is sweet and super friendly! Will for sure come again.
Verified review

6/10 Okay

Liked: Staff & service
rooms are to small, shower are narrow and NOT very Clean
Stayed 10 nights in May 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
Bedsheets all stained included what looks like blood drops. It doesn't take much. After we complained they did make an effort to remedy. But still we got stained bedding.
Stayed 3 nights in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like a single thing
Stayed 1 night in May 2022
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Great location, small but ok the rooms. Towels with yellow dots. The girl at the reception the same as nothing, she doesn't even say hi. On Saturday the cleaning of the rooms terrible, they didn't change the towels and the bad was extremely bad changed. We stay for 4 days, and the wifi work just one day. When we ask the girl at the reception, she didn't say anything at all. No a good experience.
Stayed 4 nights in Dec 2019
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service

Sämre än väntat jämfört med bilder och pris

Bra läge, service undermålig och smutsigt rum. Försökte få hårtork i tre dagar och receptionen (de få gånger de var på plats) bara lyfte på axlarna. Incheckning skedde via en iPad och ett call center som gav oss fel uppgifter. Till slut lyckades vi hitta våra nycklar i receptionen och tog oss in på egen hand.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location could not be beat. The room was clean and new. The staff, especially Guy, was very accommodating
Stayed 6 nights in Nov 2019
Verified review

6/10 Okay

Liked: Staff & service, room comfort

Good stay

Good service and good location. We could check on early which was nice an convenient.
Stayed 3 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommended! No respect and no professionalism.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous place! Fabulous area!

Amazing!
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 minutes to the Old Town (Jaffa Gate)

We had a great stay at Ben Hillel Boutique Hotel. The rooms have just been renovated and are very comfortable. The Hotel is quiet and the neighborhood is safe and offers opportunities for eating, shopping, and having a drink. We highly recommend this Hotel which offers a great price/quality ratio.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien pour un court séjour

Plus souriant serait un plus
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel, close to every thing.

Great location, friendly reception, helpful owner.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel à Jérusalem

Hôtel bien placé, personnels gentils et chambre confortable. Je recommande
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A winter's trip to Jerusalem

amazing location in the centre of Jerusalem. Close to the Light Rail and walking distance to the old city.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and helpful staff

One night in Jerusalem superb location very close to the old town and the Mahane Yehuda market
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel facilities & servises is very poor

I was very disappointed that the towel ,shampoo,soap doesn't change the new one. The front staff is very poor service. When I want to need the help, there were not staff at front desk. I wasn't satisfied with hotel price.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness

Gute Lage jedoch wenig Sauberkeit

Also die Lage ist super zentral. Es werden immer frische Handtücher gebracht und Mülleimer gewechselt. Was mir gefehlt hat war, dass nicht einmal der Boden gefegt oder gewischt wurde. Wir waren eine Woche dort und da hätte man schon mal wischen können. Was mich gestört hat, war auch in den Ecken und unter dem Bett viel Schmutz zu sehen...leider auch viel Staub im kleinen Schrank.
Verified review

8/10 Good

Liked: Staff & service
Disliked: Room comfort
מיקום מצויין , קטן בוטיקי , שרות אדיב , הענות לכול בקשה , חדר פונקציונלי ( חביב ) מחיר סביר , אנחנו נחזור ללון במלון זה !
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location!

Ben Hillel is a very good option to stay in Jerusalem, it's ideally located, near the Jaffa Center tram station, in a very nice pedestrian street. Guy is an excellent host, he helped us to do some tour reservations, airport taxi, and was aware that everything runs smoothly. Very nice stay.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

הייתה לי חוויה מאוד נעימה וכיפית,חדרים נקיים ונוחי

היה לי קונפירנס בירושלים באוניברסיטה העברית, שהיתי שני ימים לילה אחד, במלון בוטיק בן הילל במרכז העיר, לקחתי את בת זוגי אתי
Verified review

6/10 Okay

Liked: Property conditions & facilities

נחמד. מיקום טוב. חדש

זכינו לשירות אדיב במלון אולם היות ופקיד הקבלה הוא גם איש האחזקה והתפעול החדר לא נקי ברמה הראויה והטלויזיה לא תוקנה עד סוף השהות שלנו
Verified review

8/10 Good

Stayed 4 nights in May 2023
Verified review

2/10 Terrible

Disliked: Staff & service
Stayed 3 nights in Apr 2023