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21st Floor 360 Suitop Hotel

Hotel in Jerusalem with a fitness center

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Suite (Platinium Duplex) | Premium bedding, in-room safe, desk, blackout drapes
Suite (Platinium Duplex) | Interior
Suite (Platinium Duplex) | Living room | 35-inch LCD TV with cable channels, TV, video-game console
Presidential Duplex, 2 Bedrooms (suite) | Premium bedding, in-room safe, desk, blackout drapes
Suite (Platinium Duplex) | Private kitchen | Fridge, microwave, espresso maker, electric kettle

Popular amenities

  • Parking available
  • Gym
  • Kitchen
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite (Platinium Duplex)

Suite (Platinium Duplex) | Living room | 35-inch LCD TV with cable channels, TV, video-game console

Suite (Platinium Duplex)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed
  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Presidential Duplex, 2 Bedrooms (suite)

Presidential Duplex, 2 Bedrooms (suite) | Living area | 35-inch LCD TV with cable channels, TV, video-game console

Presidential Duplex, 2 Bedrooms (suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 90 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite (Prestige Duplex)

Suite (Prestige Duplex) | Premium bedding, in-room safe, desk, blackout drapes

Suite (Prestige Duplex)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Premium bedding
Separate bedroom
  • 75 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Ben Yehuda 34, Jerusalem

What's nearby

  • Ben Yehuda Street - 1 min walk - 0.0 miles
  • Machane Yehuda Market - 8 min walk - 0.5 miles
  • Mamilla Mall - 13 min walk - 0.7 miles
  • Israel Museum - 2 min drive - 1.0 mile
  • Western Wall - 7 min drive - 1.4 miles

Getting around

  • Jerusalem Biblical Zoo Station - 13 min drive
  • Yekuti'el Adam Station - 19 min drive
  • Ben Gurion Airport (TLV) - 41 min drive

Restaurants

  • ‪Muffin Boutique - ‬2 min walk
  • ‪Maoz Falafel - ‬1 min walk
  • ‪Cafe Hillel (קפה הלל) - ‬2 min walk
  • ‪Waffle Bar - ‬4 min walk
  • ‪Cafe Hillel (קפה הלל) - ‬2 min walk

About this property

21st Floor 360 Suitop Hotel

Hotel near Western Wall
Take advantage of a grocery/convenience store, a hair salon, and dry cleaning/laundry services at 21st Floor 360 Suitop Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
You'll also enjoy perks such as:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, ATM/banking services, and a front-desk safe
  • Concierge services, an elevator, and luggage storage
Room features
All guestrooms at 21st Floor 360 Suitop Hotel have comforts such as free international calls and premium bedding, as well as perks like air conditioning and separate sitting areas.
Other amenities include:
  • Bathrooms with jetted tubs and designer toiletries
  • 35-inch LCD TVs with premium channels
  • Separate sitting areas, kitchens, and a personal chef

Languages

English, French, Hebrew, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 26 per day)

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Soundproofed rooms

Conveniences

  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 1 floor
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 35-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Video game console

Food and drink

  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Please note that check-in starts at 8 PM on Saturdays and Jewish holidays.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 210 per night
Cribs (infant beds) are available for USD 50 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Airport shuttle fee per child: USD 100 (one-way)
  • Self parking fee: USD 26 per day
  • Crib (infant bed) fee: USD 50 per night
  • Rollaway bed fee: USD 210 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

21st Floor 360 Suitop Hotel Jerusalem
21st Floor 360 Suitop Hotel
21st Floor 360 Suitop Jerusalem
21st Floor 360 Suitop
21st Floor 360 Suitop
21st Floor 360 Suitop Hotel Hotel
21st Floor 360 Suitop Hotel Jerusalem
21st Floor 360 Suitop Hotel Hotel Jerusalem

Frequently asked questions

Is 21st Floor 360 Suitop Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at 21st Floor 360 Suitop Hotel?

Self parking is available for USD 26 per day.

What time is check-in at 21st Floor 360 Suitop Hotel?

Check-in start time: 3 PM; Check-in end time: 8:00 PM.

What time is check-out at 21st Floor 360 Suitop Hotel?

Check-out is at noon.

Does 21st Floor 360 Suitop Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is 21st Floor 360 Suitop Hotel located?

Located in Jerusalem City Centre, this hotel is within a 5-minute walk of Ben Yehuda Street, Independence Park, and Jerusalem Baptist Church. Zion Square and Tiferet Yisrael Synagogue are also within 10 minutes.

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21st Floor 360 Suitop Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 218 out of 347 reviews
Rating 8 - Good. 71 out of 347 reviews
Rating 6 - Okay. 19 out of 347 reviews
Rating 4 - Poor. 19 out of 347 reviews
Rating 2 - Terrible. 20 out of 347 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

prof

great host and great place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group of 5 and in any other place we would have been forced to get two rooms. This hotel has two bedrooms and a sofa bed in the living area. Fully equipped kitchen, huge dining area and amazing views. The breakfast is a choice of one of the nearby restaurants and was perfect. The place is a little old, but for our needs it was absolutely amazing. Oh, and the reception crew was the most helpful I have ever encountered. We will 100% stay again and recommend to everyone.
Stayed 2 nights in May 2025

10/10 Excellent

Jerrold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Mar 2025

10/10 Excellent

SON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good trip with excellent hotel.
Stayed 4 nights in Sep 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful , great location , very comforatble , i recomend it a lot !
Stayed 2 nights in Oct 2023

10/10 Excellent

Yissacher Dov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place I’ve stayed in I had one thing that bothered me and that was the in the winter they don’t have air conditioning only heating and if you are like me and need to sleep cold it can get in the way a lot but let me tell u it was still worth it this place is amazing but they should fix that all in all 10/10
Stayed 6 nights in Jan 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly staff. Rooms were great for a family
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Position and View is Great

Great location, easy parking in city centre, not fancy, not luxurious, no food services at all, the view is sublime. This is all about position position position and view...and not much else
Stayed 3 nights in Oct 2024

10/10 Excellent

Scott

Views are great especially facing old city
Stayed 3 nights in Aug 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and always aimed to please. This is a great place for a family who needs extra space and wants nice accommodations
Stayed 1 night in Jul 2022

8/10 Good

Carmelita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 2 floor apartment, spacious, quiet, with nice view of Jerusalem. Well located, with friendly staff.
Stayed 4 nights in Jul 2023

8/10 Good

Jill

Liked: Staff & service, room comfort

Great location

Staff were Fantastic! The rooms were a bit broken but the view was amazing and the staff were amazing
Stayed 4 nights in Dec 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay. Location was perfect, staff could not be more helpful. Had choice of 3 breakfast locations to pick from each day. Two floor roomy suites.
Stayed 1 night in Oct 2022

10/10 Excellent

Debbie, Aventura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, FABULOUS panoramic views. Quiet.
Stayed 3 nights in Aug 2022

10/10 Excellent

Oz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this apartment was honestly unforgettable! From the moment we walked in, we were blown away by how spacious and comfortable the room was—it felt more like a full suite than a typical vacation rental. There was so much room to breathe, unpack, and just settle in, which made a huge difference for us. The location couldn’t have been better. Being right in the center of Jerusalem meant we were able to walk to most of the main attractions, amazing restaurants, and shops. Whether we wanted to explore the Old City, grab a bite nearby, or just take in the local atmosphere, everything was so accessible. But hands down, the best part was the view. Being on the 21st floor gave us this absolutely breathtaking, wide-open view of the city. We spent every morning and evening just looking out the window or stepping onto the balcony—it’s something that pictures just can’t capture. It gave us a real sense of peace and perspective. Also, major shoutout to the cleanliness. The place was spotless when we arrived—everything felt fresh, well-kept, and thoughtfully prepared. You could tell the hosts really care about making sure guests are comfortable. This place really made our trip feel special. It was a perfect mix of location, comfort, and those little “wow” moments that you don’t forget. Would absolutely stay here again!
Stayed 1 night in Mar 2025

10/10 Excellent

MINDEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very happy though a little difficult with car parking and strollers narrow exit way

10/10 Excellent

AnAs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Perfect Family Stay at the 21st Floor Hotel – Highly Recommended! We recently stayed at the 21st Floor Hotel in Jerusalem for a family vacation, and we couldn’t have asked for a better experience. From the moment we arrived, the staff went above and beyond to make us feel welcome and comfortable. Everyone was extremely helpful, friendly, and attentive to every need—whether it was giving us tips on the best local restaurants or helping us organize transportation. One of the biggest highlights of this hotel is its unbeatable location. It’s situated right in the heart of Jerusalem, and we loved how close it was to everything. Machne Yehuda Market is just a short walk away. We also walked to the Western Wall (Kotel) several times during our stay. It’s about a 25-minute walk through the beautiful streets of Jerusalem, and we really appreciated being able to experience the city on foot. The suites themselves are exceptional. We stayed in one of the family suites, and it was incredibly spacious—plenty of room for everyone to relax. The suite was thoughtfully designed with a modern touch, and the large windows gave us breathtaking panoramic views of the city. The layout is perfect for families, with separate areas for sleeping, lounging, and even a small kitchen space that came in handy. Another thing that stood out was the impeccable cleanliness of the hotel. Housekeeping kept everything spotless, and the suite felt fresh and well-maintained every day.
Stayed 1 night in Mar 2025

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment hotel

Large apartments. Breakfast Is at very good coffee shop which is 2m walk. Comfortable. Service is very good
Stayed 1 night in Jul 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 21st Floor Hotel is in the perfect place in Jerusalem. It is well-located and our room had a wonderful view of the old and new city. We could walk to the old city and there were lots of restaurants in the area. The room was clean, but there were some items in need of refreshing. The staff was really helpful and friendly.
Stayed 2 nights in Jul 2022

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
It doesn’t look like a hotel from the outside. But when you go to 21 st floor there’s the apartments. Excellent view! So much to do around. Very walkable. Excellent breakfast from local venders. Friendly staff too. A couple minor maintenance issues but the rooms are comfortable and have everything you need.
Stayed 2 nights in Jun 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Disliked: Amenities
Our room was the Presidential Suite. It was very roomy with two floors, a full size kitchen, and two bathrooms. The appliances and furniture were solid but dated. Great views from the room and very convenient located to the major sites of Jerusalem. The best thing about the property is the staff, who were very helpful and accommodating. If you are coming with 2-4 people and don't mind cooking, it is a good place to stay. There is no restaurant or laundry facilities.
Stayed 6 nights in Oct 2023

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem. Yoel and his team are professional, reliable, communicative, and accessible. The property is in the most ideal location, directly across the street from Ben Yehuda. Rooms are updated, very large, and private. Views are incredible.There is also a Shabbos elevator. Very affordable for what you are receiving. I'd stay here over the smaller rooms at the more expensive hotels any day. Would definitely stay here again.
Stayed 4 nights in Jul 2022

2/10 Terrible

Alberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room in terrible condition
Stayed 1 night in Jun 2022

6/10 Okay

Moshe

Liked: Room comfort
Disliked: Cleanliness

Kind of a let down

It wasn’t the cleanest. Found some hair in the bathroom and on the towels. It was comfortable though. However, there was no air conditioning. The pictures posted were very deceiving. I would give this place a 3/5.
Stayed 3 nights in Jan 2023

4/10 Poor

Alon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our department was not clean - to say the least: rice in sink, hair in bathroom and more The toilet seat was broken as were mirror,s.
Stayed 3 nights in Jun 2023