The house was not cleaned or ready for guests. Upon arrival, the table, chairs and kitchen had to be cleaned. There was sand everywhere, the sink filled with water, a bag of melted icecubes in the freezer and other things. So I called Dancenter who was the host. I was not offered a cleaning and I had a clear deal with the guy in customer support that I should not pay for a cleaning when the house was this sorry. Never the less I have been charged for a cleaning and accused for messing the house. Despite all the photos, videos, e-mails they still want me to pay. I have never been treated so badly and ignored all evidence.