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Familien Hotel Krainz

Property class: 3

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Photo gallery for Familien Hotel Krainz

A spacious room with a large window overlooking a tennis court, a leather sofa, and a wooden table. - Familien Hotel Krainz (Jennersdorf)
A playground with a slide, swings, and climbing structures. - Familien Hotel Krainz (Jennersdorf)
A golf course with a pond, trees, and a small building. - Familien Hotel Krainz (Jennersdorf)
An indoor tennis court with a high ceiling, visible beams, and artificial lighting. - Familien Hotel Krainz (Jennersdorf)
A grassy area with a body of water, trees, and a building with balconies in the background. - Familien Hotel Krainz (Jennersdorf)
An adjacent golf course, a terrace, and a garden are just a few of the amenities provided at Familien Hotel Krainz. Active travelers can enjoy amenities like hiking/biking and fishing at this hotel. In addition to a playground and an outdoor entertainment area, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

ECO-SAVING room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Double Room, Balcony

  • Water view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Triple Room

  • Water view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

2 ECO-SPAR rooms with connecting door

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

2 Superior Double Rooms with connecting door

  • Water view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Superior Single Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Jennersdorf, Familien Hotel Krainz is in a rural area and next to a golf course. Pfeilburg and Pfeilburg Fuerstenfeld Museum are local landmarks, and some of the area's activities can be experienced at KraftWanderWeg, Der Hugel von Loipersdorf and Therme Loipersdorf. Traveling with kids? Consider Weidenlabyrinth and Zotter. Canoeing and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and horse riding nearby. Visit our Jennersdorf travel guide
Map
Henndorf - Therme 2, Jennersdorf, Burgenland, 8282

What's nearby

  • KraftWanderWeg, Der Hugel von Loipersdorf
    14 min walk - 0.8 miles
  • Therme Loipersdorf
    14 min walk - 0.8 miles
  • Farmer's Museum
    11 min drive - 5.5 miles
  • Therme Bad Blumau
    29 min drive - 16.7 miles
  • Stubenbergsee
    51 min drive - 28.9 miles

Getting around

  • Jennersdorf Station
    9 min drive
  • Vienna International Airport (VIE)
    114 min drive

Restaurants

  • Antonyus
    12 min drive
  • Pizzeria Übersbach
    10 min drive
  • Gernot Gasthaus Zum Hof
    9 min drive
  • Dorfimbiss
    12 min drive
  • Bistro & Pub
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 16.50 for adults and EUR 16.50 for children

Things to do

  • 27-hole adjacent golf course
  • 3 indoor tennis courts
  • 4 outdoor tennis courts
  • Bicycle rentals
  • Bicycle tours
  • Fishing
  • Hiking/biking trails
  • Optional golf privileges
  • Playground
  • Seasonal outdoor pool
  • Table tennis
  • Tennis lessons

Family friendly

  • In-room crib
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Renovated entire property - May 2022
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 60-cm flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
The check-in location differs from the property location; go to: [Vital Hotel Krainz]
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 11 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.50 for adults and EUR 16.50 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is served at Vital Hotel Krainz, located across from Familien Hotel Krainz.

We should mention

This property does not have elevators
The seasonal pool will be open from May 25 to August 31
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Frequently asked questions

Does Familien Hotel Krainz have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Familien Hotel Krainz pet-friendly?

Yes, Familien Hotel Krainz allows dogs (limit 1 total). There's a fee of EUR 11 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Familien Hotel Krainz?

Check-in start time: 3 PM; Check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Familien Hotel Krainz?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Familien Hotel Krainz located?

This family-friendly Jennersdorf hotel is located in a rural location, within a 15-minute walk of KraftWanderWeg, Der Hugel von Loipersdorf and Therme Loipersdorf. Thermengolfplatz Fuerstenfeld-Loipersdorf is 2.3 mi (3.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Familien Hotel Krainz Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 23 out of 50 reviews
Rating 8 - Good. 17 out of 50 reviews
Rating 6 - Okay. 7 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

Reviews

Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property we would love to return when had longer to stay.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here September 27th 2025. This hotel is a little older, however it is well kept, very clean and in great shape. The person that I dealt with at the reception desk was terrific. My German isn’t that great, however we were able to communicate effectively. She was very helpful and accommodating. The breakfast was very good with many options and was included with the room. The hotel is located in a quiet, beautiful area very close to the Spa. We enjoyed our stay there.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Restaurant closed

restaurant was closed which we not told of beforehand, as were most others on Sunday in the village
Stayed 1 night in Jan 2024
Verified review

8/10 Good

RegR Harald

Liked: Cleanliness, staff & service, property conditions & facilities

Bei der Therme im Hügelland

Nettes Hotel, Kinderfreundlich, nur mit dem Auto erreichbar
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geräumige Zimmer, sehr nettes Personal, umfangreiches und leckeres Frühstück :-)
Stayed 1 night in Oct 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Etwas in die Jahre gekommenes Hotel. Zimmern waren okay, aber sehr lieblos eingerichtet, man hatte das Gefühl in einer Jugendherberge zu sein... Für eine Nacht war es okay. Sauberkeit und Preis in dieser Gegend waren in Ordnung und einen weiteren Pluspunkt bekommt auch die sehr ruhige, idyllische Lage.
Stayed 1 night in Oct 2020
Verified review

6/10 Okay

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, Zimmer und Essen waren in Ordnung. Es hat uns an Detailinformationen über das Radwegenetz gefehlt
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Einfach in jeglicher Hinsicht super. Personal, Essen, Frühstück total lecker und kompetent
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkmöglichkeiten nicht in dr Nähe der Zimmer im Familienhotel.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kulturreise

Alles bestens
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das WLAN war eine einzige Katastrophe, sonst alles tip top
Stayed 1 night in Jul 2019
Verified review

8/10 Good

jutta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gutes Preis- Leistungsverhältnis

gutes Preis- Leistungsverhältnis; sehr freundliches Personal in der "Kaminstubn"; ruhig; zum Einchecken und Frühstücken muss man leider ins Hotel Vital gegenüber: ist nicht weit, aber doch ein bisschen umständlich
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Allan

Liked: Cleanliness
Disliked: Staff & service

Dårlig service

Dejligt hotel med en helt igennem elendig service. Tjeck ind var bøvlet og langsommelig og placeret 1 km fra selve hotellet. Damen i receptionen virkede ikke særlig serviceminded.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Für Familien geeignet

Größe der Unterkunft für Familien geeignet, beim Frühstück wird gebrauchtes Geschirr nicht abgeräumt
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities

Urlaub im Thermenland Steiermark---Burgenland

Schöne Umgebung sehr viele Thermenhotels . Ideal für Baden in der Therme Loipersdorf , Für Wandern und Radtouren schöne Wege ! Auch viele Buschenschenke in der Umgebung mit guter Jause und edlen Weinen ! Sehr gut erhaltene Schlösser ( Schlösserstraße )
Stayed 3 nights in May 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Klidný venkov, lázně

Příjemné venkovské prostředí, velmi dobrá snídaně, blízko lázeňských areálů, pohodlný pokoj i s ručníky a župany do lázní, několik budov, při příjezdu pozor - check in není v rodinném traktu, ale v hlavní části
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Komfort auf Geschäftsreise

Ich war schon zum zweiten Mal im Rahmen einer Geschäftsreise in diesem Hotel und war jedesmal positiv überrascht. Besonders erwähnenswert: das hervorragende Frühstück !
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Stefan

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Gemütliches Hotel mit einigen Schwächen

Familienzimmer gebucht und erhalten. So weit also alles bestens. Nur, dass der Check-in im benachbarten Krainz Vital-Hotel durchgeführt werden muss. Ein Umstand, der durch das sehr freundliche Hotelpersonal schnell vergessen ist - ist ja auch nur der Check-in... Leider nicht, denn auch das Frühstück muss im Nachbarhotel eingenommen werden. Ein Umstand, den wir vor der Reise leider nicht aus der Hotel-Homepage entnehmen konnten. Obwohl das Frühstück ausgezeichnet ist und keine Wünsche offen lässt, ist es wohl nicht jedermanns Sache, in der Früh egal bei welchem Wetter erst ins ca. 100m entfernte Nachbarhotel gehen zu müssen. Das Familienzimmer besteht aus 2 Doppelzimmern mit eigenem Bad und einem Verbindungsgang. Für unsere Familie (2 Kinder mit 8 und 10) ideal. Wären die beiden Räume täglich gereinigt und nicht nur das Bett gemacht worden, wäre die Unterbringung auch aufgrund der geringen Entfernung zur Therme (10 - 15 Geminuten - für uns mit den Badesachen für einen Fußmarsch allerdings etwas zu weit) eigentlich perfekt. Kurz gesagt: + tolles Frühstücksbuffet + freundliches Personal + Preis - Check-in und Frühstück sind im Nachbarhotel - keine tägliche Reinigung - Handtücher (und Bademantel) für die Therme nur für die Erwachsenen
Stayed 2 nights in Aug 2017
Verified review

10/10 Excellent

Solveig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyggelig familiehotell.

Hotellet ligger ute på landet i naturskjønne omgivelser. Resepsjonen og frokostsalen var ikke i samme bygningen som vi sov, men det fungerte greit. Flott rom med behagelig seng. Spesielt hyggelig vertinne som hadde far fra Sverige. Masse å gjøre for barn.
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

netter Theremenwochenendausflug mit der Familie

Soweit Alles OK. Gerne wieder!
Verified review

10/10 Excellent

Oleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Hotel, nette Staff

Sehr gute Hotel, 100 % Empfehlungswert
Verified review

6/10 Okay

jutta

Liked: Cleanliness, staff & service

Therme in Gehweite

freundliches Personal, gutes Frühstück (allerdings im Partnerhotel), Therme in Gehweite (ca. 15 min), Bademäntel und -tücher gegen Gebühr; Matratzen zu weich, Lüftung im Bad quietscht
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service

Great stay if you want to be close to Hot Springs

We loved the location and the service. The breakfast buffet was fabulous and the service was the best! We will stay there any time again.
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful and quiet neighborhood

ust make sure that you have seen in the light of day the entrance of the building in the back, because it's kind of a dark at night and the first time you hit hard. Evening reception closes. Otherwise the hotel is gorgeous, quiet, and ground floor rooms overlooking the lake are wonderful, it allows you to live out on the grass and relax. Besides cheerful ducks!!! Breakfast very good. Staff very helpful. We will probably return.
Verified review

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly hotel in a lovely setting

A very friendly hotel in a lovely setting