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Staz Hotel Heritage

3.0 star property
Travelers find peaceful gardens for relaxation at this Jeju Island hotel, with the vibrant Tapdong Beach Plaza just a short distance away for exploration

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Photo gallery for Staz Hotel Heritage

Land view from property - Staz Hotel Heritage (Jeju City)
Interior entrance - Staz Hotel Heritage (Jeju City)
Down comforters, in-room safe, desk, blackout drapes - Staz Hotel Heritage (Jeju City)
Front of property - Staz Hotel Heritage (Jeju City)
Down comforters, in-room safe, desk, blackout drapes - Staz Hotel Heritage (Jeju City)
Staz Hotel Jeju Robero on scenic Jeju Island offers a tranquil garden retreat and practical amenities, including a 24-hour business center. Guests enjoy free in-room WiFi, express check-in/check-out, and attentive staff for a seamless stay experience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 33 of 33 rooms

[Annex] Double Room

  • Sleeps 2

[Annex] Twin Room

  • Sleeps 2

View all photos for Standard Double Room

Standard Double Room | Down comforters, in-room safe, desk, blackout drapes

Standard Double Room

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Room

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Triple Room

Triple Room | Down comforters, in-room safe, desk, blackout drapes

Triple Room

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Living area | Flat-screen TV

Quadruple Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Presidential Suite

Down comforters, in-room safe, desk, blackout drapes

Presidential Suite

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, Annex Building (Located behind the main building)

Double Room, Annex Building (Located behind the main building) | Down comforters, in-room safe, desk, blackout drapes

Double Room, Annex Building (Located behind the main building)

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Annex Building (Located behind the main building)

Twin Room, Annex Building (Located behind the main building) | Down comforters, in-room safe, desk, blackout drapes

Twin Room, Annex Building (Located behind the main building)

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

4-Bedroom House

  • Sleeps 9

Single Room

  • Sleeps 1

Heritage Smart Single

  • Sleeps 1

View all photos for Heritage Essential Twin

Down comforters, in-room safe, desk, blackout drapes

Heritage Essential Twin

  • Sleeps 2

View all photos for Heritage Essential Double

Down comforters, in-room safe, desk, blackout drapes

Heritage Essential Double

  • Sleeps 2

Heritage Essential Ondol

  • Sleeps 3

View all photos for Prestige Noble Twin

Down comforters, in-room safe, desk, blackout drapes

Prestige Noble Twin

  • Sleeps 3

View all photos for Privilege Signature Prime

Interior

Privilege Signature Prime

  • Sleeps 3

View all photos for Prestige Grand Quadruple

Down comforters, in-room safe, desk, blackout drapes

Prestige Grand Quadruple

  • Sleeps 4

Prestige Moment Triple

  • Sleeps 3

Pet Essential Twin

  • Sleeps 2

Pet Essential Double

  • Sleeps 2

Privilege Signature Family

  • Sleeps 4

Pet Smart Single

  • Sleeps 1

Quadruple Room

  • Sleeps 4

Deluxe Twin Room

  • Sleeps 2

Twin Room, Annex Building (Located behind the Main Building)

  • Sleeps 2

Presidential Suite

  • Sleeps 4

Double Room, Annex Building (Located behind the Main Building)

  • Sleeps 2

Triple Room

  • Sleeps 3

President Suite

  • Sleeps 4

About the neighborhood

Located by the sea, Staz Hotel Heritage is in Downtown Jeju City neighborhood and is connected to a shopping center. Jeju Gwandeokjeong Pavilion and Samsunghyeol Shrine are notable landmarks, and the area's natural beauty can be seen at Tapdong Beach Plaza and Dragon Head Rock. Don't miss out on a visit to Jeju Waterworld. Visit our Jeju City travel guide
Map
26, Gwandeok-Ro, Jeju City, Jeju, 63168

What's nearby

  • Fish market stall at Dongmun Traditional Market, Jeju Island, South Korea
    Dongmun Market
    11 min walk - 0.6 miles
  • Jeju Gwandeokjeong Pavilion
    1 min walk - 0.0 miles
  • Jejumok-Gwana
    1 min walk - 0.1 miles
  • Tapdong Beach Plaza
    11 min walk - 0.6 miles
  • Dragon Head Rock
    15 min walk - 0.8 miles

Getting around

  • Jeju Intl. Airport (CJU)
    9 min drive

Restaurants

  • 원조미풍해장국
    4 min walk
  • 순아커피
    1 min walk
  • 팔복만두
    2 min walk
  • 정성듬뿍제주국
    4 min walk
  • 송림반점
    3 min walk

About this property

Staz Hotel Heritage

Hotel near Dongmun Market
Located close to Jeju Gwandeokjeong Pavilion and Tapdong Beach Plaza, Staz Hotel Heritage has plenty to offer. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A reception hall, multilingual staff, and a water dispenser
  • Smoke-free premises, an elevator, and a computer station
  • Guest reviews give good marks for the helpful staff and location
Room features
All 137 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Showers, hair dryers, and shampoo
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and electric kettles

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  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • In-room refrigerator

Conveniences

  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 9 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: KRW 10000
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: KRW 10000

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: KRW 10000 (subject to availability)
  • Late check-out fee: KRW 10000 (subject to availability)
  • Housekeeping fee: KRW 20000 per night; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Housekeeping is included for stays of 3 nights or more. The listed housekeeping fee applies for additional cleaning requests.

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Robero Jeju
Hotel Robero
Robero Jeju
STAZ HOTEL ROBERO
STAZ JEJU ROBERO
STAZ ROBERO
STAZ HOTEL JEJU ROBERO
Jeju Robero Hotel Hotel
Jeju Robero Hotel Jeju City
Jeju Robero Hotel Hotel Jeju City

Frequently asked questions

Is Staz Hotel Heritage pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Staz Hotel Heritage?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of KRW 10000 (subject to availability).

What time is check-out at Staz Hotel Heritage?

Check-out is at 11:00 AM. Late check-out is available for KRW 10000 (subject to availability).

Where is Staz Hotel Heritage located?

Located in Downtown Jeju City, this hotel is within a 10-minute walk of Jeju Gwandeokjeong Pavilion, Dongmun Market, and Tapdong Beach Plaza. Dragon Head Rock and Samsunghyeol Shrine are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Staz Hotel Heritage Reviews

8.0

Very Good

8.0

Cleanliness

8.6

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 365 out of 1000 reviews
Rating 8 - Good. 381 out of 1000 reviews
Rating 6 - Okay. 165 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Caitlyn

Liked: Cleanliness, staff & service, amenities
Excellent location, very spacious and clean room.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Yara

Liked: Cleanliness, property conditions & facilities
No physical interaction with staffs. All via phone and they were happy to accommodate. Rooms are decently sized and 3 separate beds
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Jeff

Liked: Cleanliness
Rooms are dated, check in was hectic and confusing. Self check in needs help along with registration of car parking. Nice location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Clear check-in instructions and easy communication. Easy parking. Clean common areas and rooms.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

DERRICK

Liked: Cleanliness
This hotel has no front desk and is on self check in basis. You need to have a booking reference to do the self check in from 3pm onwards. I was not given the booking reference prior even though I contacted the hotel few days earlier. Fortunately, there was a WhatsApp number which we could contact the service desk and were given the number promptly after some verification on the booking details.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Sunny

Liked: Cleanliness, staff & service
Close to eating place and easy parking
Stayed 6 nights in Oct 2023
Verified

8/10 Good

Wen Qi Brana

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Justin

Liked: Staff & service, room comfort

Basic but comfortable

Basic but good enough for few nights. Well positioned to access the food/fish market and other walking streets with big selection of shops and restaurants
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Chiew Lian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly. Able to provide direction to restaurant nearby and helped with taxi.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Tong Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location overlooking the historic Jeju-mok Governmemt Office, few steps away from gate 12 of the Jungon Underground Mall whuch leads to Dongmun Market. Taxis are pretty easy to flag. Room is clean, quiet and spacious.
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Joyce

Liked: Property conditions & facilities, room comfort

Recommended

Booked presidential suite. Room very big, comes with 2 queen size beds, 2 washing basins n a sitting room. Hotel also allowed 4 adults in this room. Room a bit dusty. Hotel is only 10m from exit 12 of junggang underground shopping street which is about 200m long but keep ur expectations in check, can't compare with seoul underground shopping streets ya.
Stayed 3 nights in Nov 2023
Verified

6/10 Okay

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
I chose this hotel for a couple of main reasons: - easy parking (in a lot next to hotel) - close to shopping and dining (underground shopping is right there, and it’s a few blocks to Black Pork Street and Dongmun market The hotel lived up to these expectations. Room was spacious, especially bigger bathroom than a lot of hotels that I’ve been at, but the key drawback was the room temperature. It was at 28 degrees and even though we set it much lower to try to reduce it, it was still too hot so we had to open window to cool down. Unfortunately no luggage rack but good nooks for them to keep them out of the way. There was a bit of a hiccup with the check in, which is all automated but I was able to connect to the reception via WhatsApp and they were able to come out of the office to assist. It was a very comfortable stay in a great location and convenient for parking.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Man

Liked: Cleanliness, amenities, property conditions & facilities
Staff and location
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Nataasha

Liked: Cleanliness, amenities
The location was excellent, easy walking to everything we needed and wanted to see
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Shane

Liked: Cleanliness
Disliked: Staff & service
No staff with a remote check-in that will leave you confused. The area is not bad, near a market, a temple, and food. However, you can tell the hotel is cutting corners with no staff or people at all inside the building.
Stayed 1 night in Oct 2025
Verified

8/10 Good

KyungEun

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to go from the airport to old downtown area and old market place also.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Biswarup

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 2 nights in Jun 2023
Verified

8/10 Good

JINGYE

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location and staff are mostly friendly
Stayed 2 nights in Sep 2022
Verified

8/10 Good

hazwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to shopping district and food
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area in jeju city. good location.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of the property. Close to dongnum traditional market for the street food.
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

Woo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very disappointing! The receiption-less check-in system didn't work. It took me 30 minutes to get the password of the room door! Registration number was never recieved before check-in, not added in the Expedia App at all. QR code for WhatsApp didn't work. Took 5 mins to answer my WeChat message.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

KyungEun

Liked: Cleanliness, staff & service, property conditions & facilities
Near the place which are in the old downtown of Jeju city
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Tina

It’s an AI hotel so you check in by yourself. I wouldn’t say I feel very safe because I do prefer having a real person at the front desk for security - the other hotels I’ve stayed at in Seoul have 1-2 people at the desk 24/7 so that’s what I’m used to. The walls and doors were a lot thinner than expected because I could hear noise in all directions whenever people were checking in and out. I woke up quite a few times and didn’t get restful sleep because of that reason. A little odd that they offer shampoo but no conditioner.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Dorleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great area and clean rooms

Stayed there at the start and end of my stay in Jeju island and glad that the hotel was within walking distance of the Dongmun market and Pork Street and the underground shopping street. The place was clean and fortunately always had a parking space in the lot but imagine that can get full during peak season.
Stayed 1 night in Mar 2024