Vacations Close To Jardín Etnobotánico

The ambiance is great. The food at the restaurant is fabulous. Everything we ate was great. They regularly showcase Oaxacan artists. Every two months, apparently. The place is very clean. They also have a free shuttle that takes you downtown, as the hotel is located about 15-20 minutes from the center. The staff is very responsive to your needs. They are dialed in. The only downside was the quality of the WIFI. This may have more to do with the surrounding area and not the hotel. There were work crews in the neighborhood attending to the matter.

We had a wonderful stay at Grand Fiest Americana Oxaca hotel and would highly recommend it to anyone visiting Oaxaca. From the moment we arrived, we were impressed by the warm welcome, beautiful surroundings, and exceptional service. The staff were incredibly kind, attentive, and accommodating, always making us feel comfortable and well cared for. Every detail of our stay was handled with genuine hospitality, and their kindness made our experience especially memorable. The hotel itself is beautiful, peaceful, and welcoming, and the location made it easy for us to enjoy our time in Oaxaca. We truly appreciated the wonderful service and the care shown by the entire team. Thank you for making our stay so enjoyable and memorable. We would be very happy to return and would gladly recommend this hotel to family and friends.

Clean rooms, helpful staff, front desk spoke English, and restaurant staff were more than happy to find someone who did if we were having issues communicating. Food was good, pool was clean, very quiet hotel, which is exactly what we were looking for. The pool became more lively in the evenings with kids, but they were respectful and it was always quiet by night time.

Disfrutamos muchísimo nuestra estancia en Casa del Sótano. La ubicación es ideal, a solo unas cuadras del corazón del centro de Oaxaca, perfecta para salir caminando y disfrutar de todo lo que ofrece esta hermosa ciudad. Desde que llegamos, todo el personal nos recibió con mucha amabilidad y nos hizo sentir en familia. Quiero agradecer especialmente a Maricruz, la chef, por su cariño y atención. Siempre pendiente de nosotros y con una calidez que realmente nos hizo sentir como en casa. Y su comida… ¡deliciosa! Nos vamos con muy bonitos recuerdos y con ganas de regresar. Sin duda, Casa del Sótano será nuestro hotel en nuestra próxima visita.

This is a place with a great location, staff is very friendly and professional. Rooms and dining areas very clean and comfortable. Strongly recommended!

The pool was not working, the room phone was not working, too much noise at night, also too much noise in the morning, the restaurant is in the 3rd floor, I could hear everything from the second floor starting at 630am. Rooms are small, hotel has a VERY good location, walking distance from the good spots. Free breakfast is great, so good!