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Holiday Inn Express & Suites Jamestown by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Jamestown by IHG

A modern hotel lobby with a dining area, a bar, and a seating area. - Holiday Inn Express & Suites Jamestown by IHG (Jamestown)
A reception area with two green sofas, a potted plant, a TV, and framed artwork on the walls. - Holiday Inn Express & Suites Jamestown by IHG (Jamestown)
An indoor swimming pool with a 5 feet deep and 15 feet long marking, surrounded by a beige floor and blue walls. - Holiday Inn Express & Suites Jamestown by IHG (Jamestown)
A compact bathroom with a mirror, a sink, a microwave, and a coffee maker. - Holiday Inn Express & Suites Jamestown by IHG (Jamestown)
A hotel room with a bed, a desk, a microwave, a coffee maker, and a sink. - Holiday Inn Express & Suites Jamestown by IHG (Jamestown)
You can look forward to free continental breakfast, dry cleaning/laundry services, and a 24-hour gym at Holiday Inn Express & Suites Jamestown by IHG. Free in-room WiFi and a business center are available to all guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, Accessible (Roll-In Shower)

A hotel room with two beds, a desk, a chair, a ladder, and a carpeted floor.

Standard Room, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds
  • Free wired internet

View all photos for Suite

A hotel room with two beds, a desk, a chair, a ladder, and a carpeted floor.

Suite

8.4 out of 10
Very good
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Hearing)

A hotel room with a bed, bedside table, lamp, and a framed picture on the wall.

Standard Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a bed, bedside table, lamp, and a framed picture on the wall.

Suite, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (Leisure)

A hotel room with a bed, bedside table, lamp, and a framed picture on the wall.

Standard Room, 1 King Bed (Leisure)

9.0 out of 10
Wonderful
(25 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, cribs (free)

Standard Room

9.2 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a ladder, and a carpeted floor.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a desk, a chair, a ladder, and a carpeted floor.

Standard Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in Jamestown, Holiday Inn Express & Suites Jamestown by IHG is near the airport. Lakewood Golf Center and Midway State Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Long Point on Lake Chatauqua State Park and Boutwell Hill State Forest. Looking to enjoy an event or a game while in town? See what's happening at Russell E. Diethrick, Jr. Park or Northwest Arena. Visit our Jamestown travel guide
Map
2811 North Main Street, Jamestown, NY, 14701

What's nearby

  • A calm lake with autumn-colored trees and residential buildings along the shore.
    Chautauqua Lake
    4 min drive - 3.6 miles
  • A stone and wood building with a tower, arched entrance, and a well-kept lawn.
    Roger Tory Peterson Institute
    5 min drive - 2.7 miles
  • A blue historical marker sign with white text stating "Lucille Ball, August 6, 1911 - April 26, 1989, First Lady of Comedy, Placed by Historical Marker Committee for Chautauqua County."
    Lucille Ball Desi Arnaz Museum
    7 min drive - 2.0 miles
  • Russell E. Diethrick, Jr. Park
    6 min drive - 1.6 miles
  • National Comedy Center
    8 min drive - 2.2 miles

Getting around

  • Buffalo Niagara Intl. Airport (BUF)
    89 min drive

Restaurants

  • McDonald's
    5 min walk
  • Landmark Restaurant
    5 min drive
  • The Puzzle Lounge
    4 min drive
  • Fifties Grill and Dairy
    4 min drive
  • Wendy's
    6 min drive

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  • Breakfast included
  • Pet friendly
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Built in 2015
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 15.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Jamestown by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–11 PM.

Is Holiday Inn Express & Suites Jamestown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Jamestown by IHG?

Check-in start time: 3 PM; Check-in end time: 4:00 AM.

What time is check-out at Holiday Inn Express & Suites Jamestown by IHG?

Check-out is at noon.

Where is Holiday Inn Express & Suites Jamestown by IHG located?

Situated near the airport, this hotel is within 2 mi (3 km) of Roger Tory Peterson Institute, Robert H. Jackson Center, and Lucille Ball Desi Arnaz Museum. Reg Lenna Center for The Arts and Russell E. Diethrick, Jr. Park are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Jamestown by IHG Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 581 out of 862 reviews
Rating 8 - Good. 188 out of 862 reviews
Rating 6 - Okay. 51 out of 862 reviews
Rating 4 - Poor. 26 out of 862 reviews
Rating 2 - Terrible. 16 out of 862 reviews

Reviews

Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room. Great breakfast buffet.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Rebeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad, decent breakfast and comfortable bed.
Stayed 10 nights in Aug 2026
Verified review

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and clean. Breakfast was great, food was fresh.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The breakfast provided was plentiful
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. We enjoyed our stay. EV charging station on property would have been helpful.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a clean hotel to stay and we felt safe
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comforting and convenient. Loved my stay! Clean. I loved everything about breakfast just enjoyed my little trip to the lake 💜
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Rozell

Liked: Staff & service, amenities
The staff at this property were great. Had a couple small issues and the staff rectified immediately. The continental breakfast is very good with a variety of items both hot and cold. The property itself is a bit worn, stained carpets, shower pan dingy etc. Would stay at this property again.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Caitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent and fresh breakfast, friendly and helpful staff, clean and well stocked.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Linnea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was a very nice stay. Although a few suggestions, 1) the front desk staff needs to improve there attitude/personality ( nothing major). 2) some sitting benches outside would be nice. 3) You need to step up the maintenance around the interior of the facility such as, wobbly table tops, common area bathroom doors that don't close properly, caulk and maintenance of room showers and doors. The breakfast was fantastic and the environment was peaceful. Thank you and I would stay there again! Kurt Cronin
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms,breakfast was very good lots of options.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Would definitely stay again. Comfy beds and pillows, super clean, staff was great, breakfast was fantastic!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. The shower curtains kept sliding down and it was hard to keep the floor dry.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Meagan

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The breakfast area and continental breakfast was great! Unfortunately, the pool was being painted but we were able to use the pool of a nearby hotel.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service, amenities
Property was convenient, quiet and pleasant. Staff were all nice and helpful. However, the main room light needed a new bulb, the desk chair had shredded seat covering and the window shade had a big tear in it. On Saturday morning, I let staff know about these things and they said they'd refer to maintenance. When I left on Wednesday, none of these issues had been addressed. So, nice place and pleasantly quiet even though near a highway, but shoddy maintenance.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Room clean, bed comfortable, nicely located
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. TV channels are limited -couldn't find Fox News.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, amenities
The rooms & hotel were clean, the pool was good. The breakfast's were very well prepared and good. Over all a very pleasant experience. Staff and all were very receptive & helpful.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a weekend visit to see family!
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good and the young man servicing the area was very attentive and helpful.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Room and nice quiet surroundings. The pool looked inviting but didn't get the opportunity to enjoy. I had only one thing come up - in the morning around 5 am, I smelled an unpleasant odor that came from - the kitchen, I believe or the exhaust. I could smell a mix of smells, and I just turned the fan on consistently and it seemed to be some better, but maybe an exhaust thing or a "new filter" needed? I really don't know. Please check out rm 105 at the time mentioned above.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly our room was very nice and the breakfast was very good.👍
Stayed 6 nights in Jun 2025