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La Terraza Hotel

3.0 star property
Families enjoy breakfast in a tranquil setting before cooling off in the children's pool, all while surrounded by the natural beauty of Sierra Gorda

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Photo gallery for La Terraza Hotel

Front of property - La Terraza Hotel (Jalpan de Serra)
Hallway - La Terraza Hotel (Jalpan de Serra)
Pool - La Terraza Hotel (Jalpan de Serra)
Food and drink - La Terraza Hotel (Jalpan de Serra)
Sundeck - La Terraza Hotel (Jalpan de Serra)
La Terraza Hotel sits near Sierra Gorda Biosphere Reserve, offering a peaceful retreat with a garden and dedicated children's pool. Guests can enjoy breakfast or dinner at TERRAZA RSTAURANTE or visit the café for a relaxing coffee.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Double Room, 1 Double Bed, Non Smoking

Superior Double Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Jalpan de Serra is home to La Terraza Hotel. Don't miss out on a visit to Las Pozas. Explore all the area has to offer with ecotours, rock climbing, and hiking/biking trails. Visit our Jalpan de Serra travel guide
Map
Carr. Federal 120 San Juan del Rio, Xilitla Km. 183, Jalpan de Serra, QUE, 76340

What's nearby

  • Sierra Gorda Biosphere Reserve
    Sierra Gorda Biosphere Reserve
    1 min walk - 0.0 miles
  • Franciscan Missions in the Sierra Gorda of Querétaro
    Franciscan Missions in the Sierra Gorda of Querétaro
    1 min walk - 0.0 miles
  • Santiago de Jalpan Mission
    13 min drive - 3.3 miles
  • Arqueological Zone of Tacama
    15 min drive - 3.8 miles
  • Santa Maria del Agua de Landa Mission
    48 min drive - 13.4 miles

Restaurants

  • La Casita De Alex
    8 min drive
  • chachis
    9 min drive
  • Sierra Bonita
    6 min drive
  • Antojitos Gus Gus
    17 min walk
  • La Serranita
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 90 to 170 for adults and MXN 90 to 170 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • TERRAZA

Things to do

  • Children's pool

Family friendly

  • Children's pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 170 for adults, and MXN 90 to 170 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does La Terraza Hotel have a pool?

Yes, this property has a children's pool.

Is La Terraza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at La Terraza Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at La Terraza Hotel?

Check-out is at noon.

Where is La Terraza Hotel located?

Situated in Jalpan de Serra, this hotel is 2.5 mi (4.1 km) from Santiago de Jalpan Mission and 2.6 mi (4.3 km) from Arqueological Zone of Tacama. Santa Maria del Agua de Landa Mission is 11.1 mi (17.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

La Terraza Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 89 out of 171 reviews
Rating 8 - Good. 58 out of 171 reviews
Rating 6 - Okay. 14 out of 171 reviews
Rating 4 - Poor. 5 out of 171 reviews
Rating 2 - Terrible. 5 out of 171 reviews

Reviews

Verified

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very clean good service!
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Delia

Liked: Cleanliness, property conditions & facilities
Liked the view around La Terraza Hotel. That it had a restaurant to enjoy eating. Best of all was the beautiful view was breath taking..
Stayed 4 nights in Nov 2024
Verified

8/10 Good

meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Owner and employees were great. Decent breakfast menu md food. Clean place. Outside of town, so not convienant if you want to explore Jalpan. Right off highway so it was loud.
Verified

10/10 Excellent

Rozita

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 1 night in Mar 2024
Verified

6/10 Okay

María Alejandra

Liked: Cleanliness
Disliked: Amenities
Ubicación
Stayed 2 nights in May 2026
Verified

8/10 Good

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En buenas condiciones, limpia, bueno para el descanso
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Carlos ivan

Disliked: Staff & service, amenities
Mal actitud de parte de la gerencia para resolver problemas no lo recomiendo
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y atento
Stayed 2 nights in May 2026
Verified

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pie de carretera tiene restaurante por si llegas cansado y no quieres salir precios accesibles para la comida y bebidas la atencion muy amable de todo el personal
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno en general, creo es nuevo
Stayed 1 night in Sep 2025
Verified

8/10 Good

JESUS ADRIAN MORENO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien buena instalaciones solo que algo retirado es lo único malo
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Javier

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay agua caliente las habitaciones dejan mucho que desear
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alan Eduardo Almendarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es accesible, tiene una excelente relación costo-beneficio y la comida del restaurante es deliciosa
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Diana

Liked: Cleanliness
Les falta algunas cosas, el hotel no está mal, pero ni un agua te dejan, no son precisamente amables y hasta facturar es más complicado
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y rápido
Stayed 1 night in May 2025
Verified

6/10 Okay

Gerardo

Liked: Staff & service, amenities
Disliked: Cleanliness
El hotel está bien, creo que tiene área de oportunidad en la limpieza, la alberca está fría y el agua sucia, las sillas de la alberca están en mal estado
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio y moderno
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

TOMÁS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue cómoda
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel!

Me decidí por este hotel después de leer las reseñas en su mayoría positivas y muy bien calificadas. Ratifico dichas reseñas y agrego la mía, esperando sirva a otros usuarios. Les comento: hacia mucho tiempo no escribía reseñas de lugares visitados. Hoy hice la excepción porque es justo hacerlo y reconocer el buen trabajo de quienes ahí laboran. Desde que nos bajamos de nuestro vehículo nos gustó la vista exterior, a medida que avanzamos nos dimos cuenta que también el interior era muy agradable y limpio. La recepcionista fue muy amable, al igual que otra persona que ahí estaba. Habitación muy cómoda y limpia al igual que el baño. Tiene estacionamiento interior pero no lo usamos, afuera estaba bien iluminado también y como andábamos algo cansados, nos quedaba más cerca para bajar las maletas. Nos gustó que cuenta también con restaurante igual de higiénico que el resto del hotel. La atención totalmente personalizada de inicio a fin. Precios justos. Sigan así !
Stayed 1 night in Jan 2025
Verified

8/10 Good

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se escucha ruido por las noches ya que el hotel está a pie de carretera
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Juan Carlos

Disliked: Staff & service, property conditions & facilities, room comfort

Sorprendido

Me reservo el mal rato
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Internet falla mucho
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Jose Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, trato y atención, lo único que cambiaria sería la puerta del baño que es de vidrio y la verdad es un poco incómodo para el acompañante aunque sea tu pareja
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y muy limpio y el restaurante de aún lado del hotel delicioso
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Jorge Armando Salinas

Liked: Cleanliness, staff & service, property conditions & facilities
Para su categoría bien
Stayed 2 nights in Sep 2024