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The Ritz-Carlton Jakarta, Pacific Place

5.0 star property
Luxury Jakarta hotel connected to a shopping center, steps from Pacific Place

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Photo gallery for The Ritz-Carlton Jakarta, Pacific Place

Outdoor pool, pool umbrellas, sun loungers
Sauna, steam room, body treatments, hydrotherapy, aromatherapy
Premium bedding, minibar, in-room safe, desk
Lobby lounge
Club Suite, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • All inclusive
  • Parking included

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View | View from property

Club Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
  • City view
  • 104 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Club Lounge Access

View from property

Presidential Suite, Club Lounge Access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
  • City view
  • 330 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for The Ritz-Carlton Suite, Club Lounge Access

The Ritz-Carlton Suite, Club Lounge Access | Premium bedding, minibar, in-room safe, desk

The Ritz-Carlton Suite, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
  • City view
  • 104 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
  • City view
  • 78 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed, City View

View from property

Club Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
  • City view
  • 104 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Jalan Jendral Sudirman Kav 52-53, Sudirman Central Business District, Jakarta, Jakarta, 12190

What's nearby

  • Pacific Place - 1 min walk - 0.0 miles
  • Kidzania - 2 min walk - 0.1 miles
  • Plaza Senayan - 14 min walk - 0.8 miles
  • Gelora Bung Karno Stadium - 3 min drive - 0.9 miles
  • Grand Indonesia - 5 min drive - 2.9 miles

Getting around

  • Kuningan Station - 5 min drive
  • Istora MRT Station - 10 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 40 min drive

Restaurants

  • ‪Ippudo - ‬4 min walk
  • ‪Odysseia - ‬2 min walk
  • ‪Osteria Gia - ‬1 min walk
  • ‪Kitchenette - ‬1 min walk
  • ‪The Papilion Duo - ‬1 min walk

About this property

The Ritz-Carlton Jakarta, Pacific Place

Luxury family-friendly hotel near Pacific Place
Located close to Kidzania and Plaza Senayan, The Ritz-Carlton Jakarta, Pacific Place provides a poolside bar, a terrace, and a shopping mall on site. Treat yourself to a body treatment, a detox wrap, or a body scrub at the onsite spa. The on-site restaurant, PASOLA Jakarta, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking, plus valet parking (surcharge)
  • Full breakfast (surcharge), express check-out, and express check-in
  • Coffee/tea in the lobby, a banquet hall, and free newspapers
Room features
All 62 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and separate tubs/showers
  • 46-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

All inclusive details

All-inclusive room rates at The Ritz-Carlton Jakarta, Pacific Place are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Chinese (Mandarin), Dutch, English, German, Hindi, Indonesian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 6 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PASOLA Jakarta

Things to do

  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (38,750 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Thin carpet in room
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24 per person
  • Valet parking fee: USD 6 per day
  • Rollaway bed fee: USD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the spa

Property is also known as

Jakarta Ritz-Carlton Pacific Place
Pacific Place Jakarta Ritz-Carlton
Ritz-Carlton Jakarta Pacific
Ritz-Carlton Jakarta Pacific Place
Ritz-Carlton Pacific
Ritz-Carlton Pacific Jakarta
Ritz-Carlton Pacific Place
Ritz-Carlton Pacific Place Hotel
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Pacific Place Jakarta
Ritz-Carlton Jakarta Pacific Place Hotel
The Ritz Carlton Jakarta Pacific Place
The Ritz-Carlton Jakarta, Pacific Place Hotel
The Ritz-Carlton Jakarta, Pacific Place Jakarta
The Ritz-Carlton Jakarta, Pacific Place Hotel Jakarta

Frequently asked questions

Does The Ritz-Carlton Jakarta, Pacific Place have a pool?

Yes, this property has an outdoor pool.

Is The Ritz-Carlton Jakarta, Pacific Place pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton Jakarta, Pacific Place?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton Jakarta, Pacific Place?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton Jakarta, Pacific Place?

Check-out is at noon.

Are there all-inclusive benefits at The Ritz-Carlton Jakarta, Pacific Place?

Some rate plans available at this hotel are all-inclusive.

Where is The Ritz-Carlton Jakarta, Pacific Place located?

This family-friendly Jakarta hotel is located in the business district, just steps from Pacific Place and Kidzania. Plaza Senayan and Gelora Bung Karno Stadium are also within 1 mi (2 km). Istora MRT Station is 10 minutes by foot and Senayan MRT Station is 17 minutes.

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The Ritz-Carlton Jakarta, Pacific Place Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 136 out of 169 reviews
Rating 8 - Good. 26 out of 169 reviews
Rating 6 - Okay. 2 out of 169 reviews
Rating 4 - Poor. 1 out of 169 reviews
Rating 2 - Terrible. 4 out of 169 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Henky

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, I would give 6 stars if I can. The location is also in the central location.
Stayed 17 nights in Jan 2025

10/10 Excellent

jukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Outstanding. Best hotel we have ever been by any measures. Its impossible to have better service than in this place. Very good breakfast and lunch buffet. Pool area is beautiful. And the view over city is great. We just loved the place and did i mention the service!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Rodherick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay at the Ritz-Carlton. Great central location for many restaurants and bars, shopping and other activities. The staff was outstanding and everything was instantly made perfect and ready to go!
Stayed 1 night in May 2024

10/10 Excellent

Po-Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time is completely different experience, room is much newer and much quieter.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best 5* hotel choice in Jakarta

Amazing stay thanks to an incredible staff.
Stayed 3 nights in Jul 2022

10/10 Excellent

Bashayer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
incredible staff and service.
Stayed 4 nights in Aug 2022

10/10 Excellent

Vincent Andretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough nice things about our stay here. The staff was absolutely incredible at every step from supporting booking bars and restaurants to accommodating our requests. We truly felt like friends by the end of our trip. They remembered details of where we’d been (Bali) and our flight times leaving which was just such a nice touch. The room was super spacious and the food was absolutely delicious. We enjoyed the pool and the massage at the spa was 10/10. We really, really loved our stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachimi aji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable staycation with family

So enjoyable staycation and they have an additional tent although its charge but its worth for your kids to be happy. The club lounge facilities all day eat so full and yummy. Ana the person in the lounge very helpful and friendly all the staff awesome.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rachimi aji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remarkable moment everytime i stay in here.

Everytime i stay in this hotel always a remarkable time and different moment and surprise…. My daughter love to stay in here and its feels like home. The staff is very kind, helpful, lovely and friendly…. One person that i knew is Ibu Dian one of the superior on the restaurant. She is very helpful… thank you.
Welcome drink
Cake birthday as welcome in the room
Stayed 1 night in Aug 2024

6/10 Okay

Po-Han

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Suite position is not great, with air-condition cooling tower just outside below the room, it’s extremely noisy for a five star hotel.
Stayed 1 night in Oct 2024

8/10 Good

Timothy Christopher

Liked: Cleanliness, staff & service, property conditions & facilities

Good Stay, Not-so-great pre-stay experience.

Had a wonderful time staying at the hotel for a quick family getaway. We were celebrating our son's birthday when we stayed in the hotel, and overall it was a good experience. The team prepared, what I assumed was the standard setup for children staying in the hotel, with balloons, a tent, and a sweet treat, which were all appreciated. We stayed in a suite, so it was quite spacious, although I would say it's smaller than some other hotels we stayed in. Regardless, it was more than enough and the most underrated bit is how sound-proof everything was. Unlike our experience in another hotel, the noise from the street was not that disturbing and we got a sound sleep, which is always good. Never liked the access to the hotel, because it got quite complicated, from parking, having to go into the mall, find an elevator, go up, go in, go into another elevator, arrive, and for some guests, having to change elevator to get to your room. But I definitely would say, the lounge was the main plus point. Being able to get something to eat at every hour of the day was an underrated benefit, and staying close to the lounge definitely made us enjoy that benefit even more. I would like to point out, however, the pre-stay experience which was horrible. Tried to find a chat feature to ask about the rooms which I cannot find anywhere. So I DM'ed the hotel through social media, and I got transferred few times before finally able to get to the real contact person. Overall, a good stay
Stayed 2 nights in Oct 2024

10/10 Excellent

jaehoon

Stayed 23 nights in Jan 2025

10/10 Excellent

Byongkyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2025

10/10 Excellent

Youngsup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2025

10/10 Excellent

Byongkyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

10/10 Excellent

Byongkyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

10/10 Excellent

cinara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível

Eu e meu marido nos hospedamos num quarto com acesso ao clube, o que valeu muito a pena. Os funcionários são excelentes e muito amáveis. A comida é maravilhosa. Recomendo demais!
Stayed 2 nights in Jan 2025

10/10 Excellent

danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

minho

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

HIDEKI

Stayed 3 nights in Nov 2024

10/10 Excellent

HIDEKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

MASAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの気遣いが素晴らしかったです。
Stayed 3 nights in Nov 2024

10/10 Excellent

Sung Taek

Stayed 1 night in Oct 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024