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The Ritz-Carlton Jakarta, Mega Kuningan

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A spacious lobby with a central atrium, multiple levels, and a grand staircase. - The Ritz-Carlton Jakarta, Mega Kuningan (Jakarta)
A spacious living room with a city view, a chandelier, and modern furniture. - The Ritz-Carlton Jakarta, Mega Kuningan (Jakarta)
A high-rise urban area with modern skyscrapers, including two prominent buildings with reflective glass facades. - The Ritz-Carlton Jakarta, Mega Kuningan (Jakarta)
A swimming pool with clear blue water, surrounded by palm trees and stone structures. - The Ritz-Carlton Jakarta, Mega Kuningan (Jakarta)
A spacious lobby with a central seating area, a bar, and a large chandelier. - The Ritz-Carlton Jakarta, Mega Kuningan (Jakarta)
Luxury
5.0 star property
9.2

Wonderful

Refined sanctuary in Mega Kuningan

Spacious rooms with high ceilings offer a luxurious retreat in Jakarta's business district. After meetings, guests can unwind at the full-service spa with reflexology treatments and body scrubs. The fifth-floor outdoor pool provides a tranquil escape complete with free cabanas and sun loungers.

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Suite, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a mirror, and a view of the city through the window.

Junior Suite, 1 Bedroom

  • City view
  • 110 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Grand Studio, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a grey armchair, a sofa, and a small round table.

Grand Studio, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Room, Multiple Beds

A hotel room with two beds, a desk, a chair, and a TV.

Grand Room, Multiple Beds

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free wired internet

View all photos for Grand Room, Multiple Beds, City View

A hotel room with two beds, a sofa, a dining table, and a TV.

Grand Room, Multiple Beds, City View

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free wired internet

View all photos for Grand Room, 1 King Bed, City View

A hotel room with a large bed, two bedside tables with lamps, a sofa, a small round table, a TV mounted on the wall, and a view of the city through large windows.

Grand Room, 1 King Bed, City View

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed, City View

A hotel room with a large bed, two armchairs, a small table, a TV, and a chandelier.

Presidential Suite, 1 King Bed, City View

  • City view
  • 400 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Villa, 1 Bedroom

A modern hotel room with a large bed, a desk with a chair, a TV, and a large artwork on the wall.

Grand Villa, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Club Suite, 1 King Bed, City View

A modern bedroom with a large bed, a bedside table, a bench, a wall-mounted TV, and a wardrobe with sliding doors.

Club Suite, 1 King Bed, City View

  • City view
  • 250 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a sofa, a small round table, a TV mounted on the wall, and a view of the city through large windows.

Grand Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Room, Multiple Beds

A hotel room with two beds, a sofa, a dining table, and a TV.

Grand Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free wired internet

View all photos for Junior Suite, 1 Bedroom

A modern hotel room with a large bed, a desk, and a view of the city skyline.

Junior Suite, 1 Bedroom

  • City view
  • 110 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Grand Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a sofa, a small round table, a TV mounted on the wall, and a view of the city through large windows.

Grand Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Kuningan, a neighborhood in Jakarta, The Ritz-Carlton Jakarta, Mega Kuningan is in a shopping district. Travelers who have shopping on the agenda can visit Lotte Shopping Avenue and Setiabudi One. Looking to enjoy an event or a game while in town? See what's going on at Gelora Bung Karno Stadium. Spend some time exploring the area's activities, including golfing. Visit our Jakarta travel guide
Map
Jl. DR. Ide Anak Agung Gde Agung, Kav.E.1.1 no.1, Jakarta, Jakarta, 12950

What's nearby

  • A nighttime aerial view of a densely populated city with illuminated skyscrapers and busy highways.
    Golden Triangle
    1 min walk - 0.0 miles
  • A display of yellow pastries with black specks, possibly cookies or muffins, in a bakery.
    Lotte Shopping Avenue
    6 min walk - 0.4 miles
  • Ambassador Mall
    6 min walk - 0.4 miles
  • Kuningan City Mall
    6 min walk - 0.4 miles
  • Kota Kasablanka Mall
    2 min drive - 1.4 miles

Getting around

  • Bendungan Hilir Station
    5 min drive
  • Kuningan Station
    18 min walk
  • Soekarno-Hatta Intl. Airport (CGK)
    50 min drive

Restaurants

  • Club Lounge
    1 min walk
  • Asia Restaurant
    1 min walk
  • Isuka
    5 min walk
  • Caffé Bene
    2 min walk
  • Sulawesi Rajanya Ikan Bakar & Seafood
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (IDR 100,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 157,300 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asia Restaurant
  • Lobo & Juno
  • Ozone

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (17,222 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 26 floors
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1000000.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 157300 per person
  • Airport shuttle fee: IDR 682000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 1000000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
Property Registration Number 55110, 8120107971309

We should mention

Pool access available from 6:00 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does The Ritz-Carlton Jakarta, Mega Kuningan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–9 PM.

Is The Ritz-Carlton Jakarta, Mega Kuningan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for IDR 100000 per day.

What time is check-in at The Ritz-Carlton Jakarta, Mega Kuningan?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton Jakarta, Mega Kuningan?

Check-out is at noon.

Does The Ritz-Carlton Jakarta, Mega Kuningan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 682000 per vehicle applies.

Where is The Ritz-Carlton Jakarta, Mega Kuningan located?

This family-friendly Jakarta hotel is located in the business district, within 2 mi (3 km) of Lotte Shopping Avenue, Setiabudi One, and Kota Kasablanka Mall. Jakarta World Trade Center and Pacific Place are also within 2 mi (3 km). Kuningan Station is 18 minutes by foot and Rasuna Said Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Ritz-Carlton Jakarta, Mega Kuningan Reviews

9.2

Wonderful

9.2

Cleanliness

8.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 452 out of 640 reviews
Rating 8 - Good. 121 out of 640 reviews
Rating 6 - Okay. 34 out of 640 reviews
Rating 4 - Poor. 16 out of 640 reviews
Rating 2 - Terrible. 17 out of 640 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service. Staff very friendly and helpful, I loved the whole experience.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly front desk associates hardly to understand English. Variety food breakfast was good. Friendly staff.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly couldn’t fault my stay at The Ritz-Carlton. From beginning to end, everything was exceptional. The staff were warm, welcoming and genuinely attentive, and the level of service was everything you would hope for from a hotel of this calibre. The attention to detail, the comfort and the overall atmosphere made the entire experience a pleasure. It’s rare to stay somewhere and not find a single thing to criticise, but this was one of those occasions. A truly wonderful hotel, with hospitality at its very best. I wouldn’t hesitate to return. Thank you to everyone who made my stay so enjoyable.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Everything is perfect. I booked it for my mom’s 79th birthday. They delivered her a bottle of wine and fruits to the room. Thank you so much for making my mom 79th Birthday memorable. Highly recommended
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room were spacious.. Breakfast was great, so many choices. Even the staff offered us fresh made juices. Staff were friendly and helpful We came before check in and our room wasn't ready, so they told us to wait at level 26 at the club lounge. And they served us drinks and afternoon snacks, so delightful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was amazing stay, great staff, specially Niko is always supportive in all my stays ❤️, food is wonderful and lounge team are super
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, clean bathroom spacious room, excellent staff, good breakfast
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff. Many of the guests are locals on staycations.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Disliked: Amenities
The steam room and sauna is very old and require urgent renovations, tiles in the steam are loose and dangerous. There also no anti-slip mats and therefore I slipped outside the steam room and hurt my foot, however they helped me and offered support. Also require rubber slippers for the steam and sauna. The bedroom was excellent and the service by staff was great!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly & helpful
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Rooms clean large enough and good views
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room and facilities. Staff was excellent, kind, and very helpful. Definitely recommend the spa suite.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were spacious and clean and facilities top notch. The pool and lounge services at Level 26 were great. Staff was very friendly and food was excellent.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice views and every comfort you could want.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay

A very good hotel with courteous, efficient and prompt service. One of the better 5 star hotels in Jakarta
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d love to recommend others, such a nice and safe spot
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Good property. Staffs were courteous and helpful. Overall it was a pleasant stay
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, beautiful and comfortable room, nice amendities. My new favorite hotel un Jakarta!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is beautiful but most of all, the staff is absolutely wonderful. Melanie made our check in welcoming and walked us to our room which impressed me. All the employees made us feel welcome and comfortable.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Old property in need of refurbishing but excellent customer service and great location. Highly recommended
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel with amazing staff

The pool plunge room is like being in vacation in the middle of the city! Great staff, super welcoming, professional and friendly. Highly recommended for a stay in Jakarta!
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location at Kuningan area, Jakarta Near some shopping mall and business area Perfect facilities for 5stars hotel, big room and well maintaned, all the staffs very friendly and helpful Best breakfast at Asia Restaurant which have many kinds of food Also get access for club lounge for 5times free foods and drinks Special thanks for Kak Egy and kak Veren at reception, Kak Miki and Pak Agus at Asia Restaurant, Kak Sahid and Bu Rohana at club lounge who prepare for my take away lunch Will come back to stay here in the future
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comeback to stay again in this hotel within 3weeks Wonderful 5star hotel in Kuningan Many variants or breakfast menu in the morning like indonesian food, chinese food, indian food, some japanese food Lounge at 26th floor offer for free lunch, afternoon tea, dinner and very delicious and change everyday Room very clean and well maintained even we got classic room Staff are friendly and helpful especially for kak Salma at concierge, also pak Agus and Pak Miki at Asia Restaurant and Ibu Rohana and Pak Sahid at ClubLounge
Dinner at club lounge
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Indulgement

The Mega Kuningan Ritz Carlton stands for indulgement….. spacious rooms, facilities, great staff….. the whole package gives you ultimate “guest” feeling….. will be back soon
Stayed 9 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nlif you want a nice relax.....

The reputation never comes from nothing! It was an excellent escape for a great relax at Ritz Carlton Mega K7n8ngan.
Stayed 2 nights in Apr 2025