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The Acacia Hotel Jakarta

4.0 star property
Hotel in Jakarta with 2 restaurants and 2 outdoor pools

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Photo gallery for The Acacia Hotel Jakarta

Reception
2 outdoor pools
Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board
Exterior
Snack bar

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe King

Deluxe King | Minibar, in-room safe, desk, iron/ironing board

Deluxe King

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Minibar
Coffee/tea maker
Cable channels
Desk
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King

Executive King | Minibar, in-room safe, desk, iron/ironing board

Executive King

Highlights

Air conditioning
LED TV
Private bathroom
Microwave
Free bottled water
Minibar
Coffee/tea maker
Cable channels
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Minibar
Coffee/tea maker
Cable channels
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room

Minibar, in-room safe, desk, iron/ironing board

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Jl. Kramat Raya No. 81, Menteng, Jakarta, 10450

What's nearby

  • National Monument - 4 min drive - 2.4 miles
  • Bundaran HI - 4 min drive - 2.6 miles
  • Plaza Indonesia - 5 min drive - 2.7 miles
  • Thamrin City Shopping Mall - 5 min drive - 2.9 miles
  • Grand Indonesia - 6 min drive - 3.0 miles

Getting around

  • Velodrome LRT Station - 6 min drive
  • Jakarta Gang Sentiong Station - 9 min walk
  • Halim Perdanakusuma Intl. Airport (HLP) - 25 min drive

Restaurants

  • ‪Acacia Jakarta The - ‬1 min walk
  • ‪Food Court Kenari Mas - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪I-ta Suki - ‬7 min walk
  • ‪Rumah Makan Manado Tinor - ‬5 min walk

About this property

The Acacia Hotel Jakarta

Upscale hotel near Thamrin City Shopping Mall
You can look forward to a terrace, a coffee shop/cafe, and a garden at The Acacia Hotel Jakarta. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to a hair salon and laundry facilities, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools and a children's pool
  • An area shuttle, ATM/banking services, and smoke-free premises
  • A 24-hour front desk, an elevator, and wedding services
  • Concierge services, luggage storage, and barbecue grills
Room features
All 208 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Fountain
  • Golden Ming
  • Promenade

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 14 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 423500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 423500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 8:30 PM

Property is also known as

Acacia Jakarta Hotel
Acacia Jakarta
Acacia Hotel Jakarta
The Acacia Jakarta Hotel
The Acacia Hotel Jakarta Hotel
The Acacia Hotel Jakarta Jakarta
The Acacia Hotel Jakarta Hotel Jakarta

Frequently asked questions

Does The Acacia Hotel Jakarta have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:30 PM. The property will be renovating the pool from April 14 2025 to July 31 2025 (completion date subject to change).

Is The Acacia Hotel Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Acacia Hotel Jakarta?

This hotel doesn't offer parking.

What time is check-in at The Acacia Hotel Jakarta?

Check-in begins at 2 PM.

What time is check-out at The Acacia Hotel Jakarta?

Check-out is at noon.

Where is The Acacia Hotel Jakarta located?

Located in Central Jakarta, this hotel is within a 15-minute walk of Faculty of Medicine, University of Indonesia, Pelayanan Kesehatan St. Carolus, and National Library of Indonesia. Ismail Marzuki Park and RSCM are also within 15 minutes. Jakarta Gang Sentiong Station is 9 minutes by foot and Jakarta Kramat Station is 21 minutes.

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The Acacia Hotel Jakarta Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 34 reviews
Rating 8 - Good. 10 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 7 out of 34 reviews
Rating 2 - Terrible. 4 out of 34 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

9.6/10

Amenities

5.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Talha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price, rooms are clean and cozy. The location is also good, walking distance to public transport and restaurants.
Stayed 14 nights in Jan 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good stay, the staff are very attentive
Stayed 2 nights in Feb 2023

6/10 Okay

Liang Soo

Liked: Staff & service
Disliked: Cleanliness
cockroach seen in dining area
Stayed 6 nights in Jun 2023

10/10 Excellent

Jan Krismon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people , Especially who helps us in our luggage and Good and kind Staff..
Stayed 1 night in Oct 2024

8/10 Good

Pippa

Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023

10/10 Excellent

Kian Huat

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Smile receptionist All staff smiles Big room Clean hotel Very nice breakfast have everything Hot water Cool room
Stayed 3 nights in Jan 2020

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can be improved

Hotel lobby is grand, empty with not much guests for a weekend day. Restaurant food is tasty but pricey. Had a good indonesian dish for lunch. Dinner ordered steak but out of stock :( Services are good. Room is spacious, nice big bed, but only has 2 pillows, so had to ask Housekeeping to give 2 more pillows. Bathroom is very poorly stocked, for a 4 star hotel standard. Only 1 toothbrush, no rinse glass, no hand towels, no shower gels,...TV was small 32inches and TV signals very bad, more than half of the channels either have bad reception in image or sound :((( Wifi is very weak in the room and constantly got disconnected! Overall not a very good stay with lots of improvement can be done.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
バイキングの料理の上から、突然照明灯が落ちて来て、ガラスの破片が周囲に散らばっていたのを目撃。 全体的にちょっと古さを感じた。
Stayed 1 night in Jan 2019

6/10 Okay

Fadzil

No good for price

Hotel breakfast was good, under renovation, dusty , wife very disappointed, was from orther hotel, regretted at Arcadia Hotel.
Stayed 1 night in Dec 2018

2/10 Terrible

Allen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare Hotel

Terrible attitude of staff, room not according to reservation, many items broken inside room, room did not have hotel information inside. “ A total nightmare.” Never again will I stay there or recommend to others.
Stayed 1 night in Dec 2018

8/10 Good

Michael

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Room was clean and quiet. Stayed on 7th floor - clearly there is some improvement work being done in some rooms presently.
Stayed 1 night in Jun 2018

8/10 Good

Sulaeman

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

habeeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Tarunkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There only WiFi speed is very low it’s like equal to nothing.so please increase your hotel WiFi service.
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Brian, Orlando

Liked: Cleanliness, staff & service

Pretty good hotel

Generally pleased. Many hotels we stayed at in Southeast Asia had some things that were good, and other things that needed improvement. For example, my colleague had a strong shower flow in his room, but my room had more of a trickle. But the hotel is pleasant, and the room was acceptable.
Stayed 2 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

لا يستحق السكن الحجز فيه

لا يستحق نجمتين واثاثه قديم جدا وتعامل جاف والغرف ودوراة المياة غير جيده
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

some food is good

overall this hotel is not recomemded,need to get renovation.
This review was submitted before 2018 and has not been verified.

8/10 Good

Chong Hin

Liked: Staff & service
Disliked: Cleanliness
This review was submitted before 2018 and has not been verified.

4/10 Poor

amro

Liked: Cleanliness
Disliked: Property conditions & facilities

دورة المياه الاضاءة سيئة بالاضافه للديكور سيئ

مقبوله
This review was submitted before 2018 and has not been verified.

4/10 Poor

Rein, Meppel

Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel in het midden van de stad

Kan er kort over zijn. Ik ken het Hotel vanuit eerdere bezoeken. Was altijd prettig er te vertoeven. In de huidige staat is het hotel slecht onderhouden en duidelijk aan een grote renovatie toe.