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Swiss-Belhotel Serpong

4.0 star property
Hotel with a full-service spa, near Ocean Park

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Photo gallery for Swiss-Belhotel Serpong

Outdoor pool
Suite | Minibar, in-room safe, desk, blackout drapes
Exterior
City view
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Grand Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

City view

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room Non smoking

Interior

Deluxe Queen Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room Non smoking

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Jl. Lingkar Timur BSD No 9, Rawa Mekar Jaya Serpong, South Tangerang, Banten, 15310

What's nearby

  • Ocean Park - 6 min drive - 3.5 miles
  • Indonesia Convention Exhibition (ICE) - BSD City - 10 min drive - 5.8 miles
  • Aeon Mall BSD City - 11 min drive - 6.1 miles
  • Pondok Indah Mall - 14 min drive - 10.3 miles
  • Summarecon Mall Serpong - 15 min drive - 9.1 miles

Getting around

  • Serpong Rawa Buntu Station - 6 min drive
  • Lebak Bulus Grab Station - 13 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 31 min drive

Restaurants

  • ‪Rosso Micro Roastery - ‬12 min walk
  • ‪Warung Bu Kris - ‬8 min walk
  • ‪Serabi Notosuman - ‬10 min walk
  • ‪Nasi Goreng Munir - ‬14 min walk
  • ‪Sushi Matsu - ‬9 min walk

About this property

Swiss-Belhotel Serpong

Upscale hotel near Ocean Park
Located close to Aeon Mall BSD City and Indonesia Convention Exhibition (ICE) - BSD City, Swiss-Belhotel Serpong provides dry cleaning/laundry services, a bar, and a gym. Treat yourself to a massage at the onsite spa. The on-site restaurant, Swiss Cafe, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking and valet parking
  • Luggage storage, concierge services, and a banquet hall
  • Free newspapers, ATM/banking services, and a 24-hour front desk
Room features
All 107 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Swiss Cafe

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Serpong Hotel Serpong
Swiss-Belhotel Serpong Hotel
Swiss-Belhotel Serpong Serpong
Swiss Belhotel Serpong Serpong

Frequently asked questions

Does Swiss-Belhotel Serpong have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–6:00 PM.

Is Swiss-Belhotel Serpong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss-Belhotel Serpong?

Self parking and valet parking are free at this property.

What time is check-in at Swiss-Belhotel Serpong?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Swiss-Belhotel Serpong?

Check-out is at noon.

Where is Swiss-Belhotel Serpong located?

Located in the heart of South Tangerang, this spa hotel is 2.6 mi (4.2 km) from Ocean Park and within 6 mi (10 km) of Indonesia Convention Exhibition (ICE) - BSD City and Aeon Mall BSD City. Summarecon Mall Serpong and Pondok Indah Mall are also within 12 mi (20 km). Serpong Rawa Buntu Station is 27 minutes by foot.

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Swiss-Belhotel Serpong Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast and very kind staffs
Stayed 6 nights in Dec 2024

10/10 Excellent

Yohanes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean. I love the hospitality comes from the hotel.
Stayed 1 night in Feb 2023

8/10 Good

Clement Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there 2 nights for business. The hotel does the job: I slept well in a rather comfortable bed and the breakfast choice was very good. The room and linens are however a tad old and a refresh would be appreciated. I'd still recommended if you need to stay in the area for business and don't want the daily commute from Jakarta.
Stayed 2 nights in Nov 2023

2/10 Terrible

Priza

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Horrible Experience!

Not so good, definitely! Will never come agai n, due to these following issues: 1. I got charged two times, they didnt even aware 2. I got locked in an elevator when I tried to get to the basement, no notice at all or notification at all that the elevator right under the hotel belong to the apartment that they share their parking lot with 3. Swimming pool is awful, so small and dirty. It was very bad for a 4-star hotel. 4. Most of all, we had to pay for our son’s breakfast. It is a non-spoken rule everywhere in the world that breakfast covers 2 adults with two kids, what a capitalist! 5. They didnt bother prepare the second key card. When I had to go downstairs, my wife and kids had to wait in the dark in the room. 6. We also found dents and Not recommended at all, not worth to spend that much of your money. Better go to Mercure with the same rate and surely give most compelling experience compare to this one. We regretted so much!
Stayed 2 nights in Dec 2023

10/10 Excellent

Sumawati muliawan

Stayed 1 night in Oct 2024

6/10 Okay

Naoki

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dimas

Stayed 2 nights in Jul 2024

8/10 Good

Jae-Hyung

Stayed 2 nights in Nov 2023

10/10 Excellent

YASUJI

Liked: Staff & service, property conditions & facilities, room comfort
部屋の広さや、収納の多さはとても良かったです。ただ、空調があまり思ったとおりにならなくて、部屋が暑かったです。
Stayed 5 nights in Oct 2023

8/10 Good

Iffah

Stayed 1 night in Oct 2023

4/10 Poor

Lydia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Rune

Stayed 4 nights in Jun 2023

10/10 Excellent

Alfredo

Stayed 1 night in Mar 2023

4/10 Poor

Taichi

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
リネン類が古い。タオル、シーツはなシミや匂いが付いている。リニューアルが必要。
Stayed 2 nights in Nov 2022

10/10 Excellent

Anastasia

Stayed 3 nights in Aug 2022

8/10 Good

Regy Dena

Stayed 1 night in Oct 2020

10/10 Excellent

ASAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても清潔で安心・快適！

2ヶ月前に初めて滞在し、とても良かったのでこちらを選びました。基本的にとても清潔なので、安心できます。また、ホテルスタッフの対応も親切・丁寧で大変良く、食事もサラダ・パン〜インドネシア料理を中心に楽しめます。個人的に嬉しいのは、ジャムゥJAMUが飲めること。比較的飲みやすく美味しいです！　ホテル内だけでもゆったりとした時間が過ごせますし、同じ敷地内に美味しいカフェもあるので、すごく楽しめました。 間違いなく快適なので、マンスリーで泊まりたいぐらいお気に入り！ 機会あればまたぜひ泊まりたいです。
Stayed 1 night in Mar 2020

8/10 Good

ASAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BSDの隅っこの方ですが…

BSDの隅に位置していますが、どこへ行くにも近いですし、新しく清潔でじゅうぶんゆっくりできました。レストランのスタッフの対応など、とても良かったです。また泊まりたいホテルのひとつになりました。
Stayed 2 nights in Jan 2020

8/10 Good

Shaun Kyungsin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019