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Swiss-Belhotel Pondok Indah

4.0 star property
Hotel in Jakarta with 2 outdoor pools and area shuttle service

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Photo gallery for Swiss-Belhotel Pondok Indah

Garden
Exterior
Lobby
LED TV
Grand Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Deluxe Double Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Deluxe Double Room

Highlights

Air conditioning
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Suite, 1 Bedroom

Business Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Business Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
Free minibar items
LED TV
Pillow menu
  • 64 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Grand Deluxe Room

Highlights

Air conditioning
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
Bathrobes
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout drapes

Family Room, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
  • 78 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Bathrobes
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room

Highlights

Air conditioning
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, blackout drapes

Family Room

Highlights

Air conditioning
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bathrobes
  • 77 sq m
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Bathrobes
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Suite

Premium bedding, in-room safe, desk, blackout drapes

Business Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Deluxe Room

Premium bedding, in-room safe, desk, blackout drapes

Grand Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Deluxe Double Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Two Bedroom Single Room

Dining | Breakfast served, international cuisine

Family Two Bedroom Single Room

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Two Bedroom

Interior

Family Two Bedroom

  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Jl. Metro Pondok Indah Sector 2, Block SA, Jakarta, 12310

What's nearby

  • Pondok Indah Mall - 3 min drive - 1.8 miles
  • Cilandak Town Square - 4 min drive - 2.1 miles
  • Gandaria City Mall - 6 min drive - 3.5 miles
  • Blok M Square - 7 min drive - 4.1 miles
  • Bundaran HI - 13 min drive - 8.5 miles

Getting around

  • Pondok Betung Station - 5 min drive
  • Lebak Bulus Grab Station - 8 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 40 min drive

Restaurants

  • ‪Midori - ‬4 min walk
  • ‪Magal Korean BBQ - ‬5 min walk
  • ‪Hatchi - ‬3 min walk
  • ‪Cuppa Coffee Inc - ‬6 min walk
  • ‪De Hooi - ‬3 min walk

About this property

Swiss-Belhotel Pondok Indah

Upscale hotel near Blok M Square
Take advantage of a terrace, a coffee shop/cafe, and a garden at Swiss-Belhotel Pondok Indah. Treat yourself to spa services, such as aromatherapy, a massage, or reflexology. The on-site international cuisine restaurant, Swiss Cafe, serves breakfast. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools and a children's pool
  • Buffet breakfast (surcharge), a free area shuttle, and 7 meeting rooms
  • An elevator, a banquet hall, and concierge services
  • Massage treatment rooms, a porter/bellhop, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 158 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Refrigerators and irons/ironing boards
  • LED TVs with cable channels
  • Daily housekeeping, electrical adapters/chargers, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 200,000 for adults and IDR 200,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Swiss Cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center
  • 7 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Reflexology
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 200000 for children
  • Airport shuttle fee: IDR 400000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 400000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Pondok Indah Hotel Jakarta
Swiss-Belhotel Pondok Indah Hotel
Swiss-Belhotel Pondok Indah Jakarta
Swiss-Belhotel Pondok Indah
Swiss Belhotel Pondok Indah

Frequently asked questions

Does Swiss-Belhotel Pondok Indah have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM–8:00 PM.

Is Swiss-Belhotel Pondok Indah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss-Belhotel Pondok Indah?

This property doesn't offer parking.

What time is check-in at Swiss-Belhotel Pondok Indah?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Swiss-Belhotel Pondok Indah?

Check-out is at noon.

Does Swiss-Belhotel Pondok Indah provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 400000 per vehicle applies.

Where is Swiss-Belhotel Pondok Indah located?

Located in Pondok Indah, this spa hotel is within 3 mi (5 km) of Pondok Indah Golf and Country Club, Cilandak Town Square, and Pondok Indah Mall. Gandaria City Mall and Blok M Square are also within 6 mi (10 km). Lebak Bulus Grab Station is 8 minutes by foot and Fatmawati MRT Station is 24 minutes.

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Swiss-Belhotel Pondok Indah Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 51 out of 150 reviews
Rating 8 - Good. 64 out of 150 reviews
Rating 6 - Okay. 24 out of 150 reviews
Rating 4 - Poor. 6 out of 150 reviews
Rating 2 - Terrible. 5 out of 150 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amelia g

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and safe for us just 2 girls traveling there
Stayed 1 night in May 2024

6/10 Okay

Arthur

Close to the things we needed (family mainly)
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good shortstay

Good hotel to stay for short trip.
Stayed 2 nights in May 2023

8/10 Good

Musa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel worth the money l spent.friendly staff and excellent location. I strongly recommend this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room.

Good one night stay. Pleasant breakfast in a nice setting. Large room.
Stayed 1 night in May 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab place to stay in Jakarta

Brilliant hotel the room was the best we’ve had with ample space. The pool was a good size and clean. The bar menu in the lobby was awesome. Breakfast also excellent Staff were lovely and helpful. Highly recommend this hotel
Stayed 3 nights in Jul 2023

10/10 Excellent

GRACE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly
Stayed 1 night in Dec 2023

8/10 Good

Hannah

Liked: Staff & service
Good to have Thai Masaage in Hotel Bad is the tower changed everytime is dark and seems not clean Breakfast quality is bad and option is quite limited
Stayed 3 nights in Sep 2024

10/10 Excellent

amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all fine... just noisy at night, so have to put earplug.
Stayed 10 nights in Sep 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, friendly and respectful. Loved the buffet style breakfast..allot of different food to choose from. Less than 10 minutes to Mall. Would definitely recommend and be back at the same hotel on my next visit to Jakarta.
Stayed 4 nights in Jun 2023

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and amenities were on point...just a/c could have been cooler...we had coldest setting
Stayed 5 nights in Jun 2023

8/10 Good

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs are very kind and good hospitality. Gym is compact but comfortable. Their bed and pillow, too. But all towels are too old. Thank you!
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experience

Nice experience
Stayed 1 night in Jun 2022

10/10 Excellent

Vita

Liked: Cleanliness, staff & service, property conditions & facilities
Good Service
Stayed 1 night in Jun 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Comfortable and great service, although I selected "Pay at Hotel" option, my credit card still had an attempted charge, before check-in. Otherwise, great Hotel and will stay again.
Stayed 2 nights in Oct 2023

6/10 Okay

Andry

Liked: Staff & service
Location is in close proximity to Pondok Indah Mall, Transmart, and Lebak Bulus MRT station. The staff are friendly and helpful. My grievance is that I was given a smoking room (out of 2 rooms I ordered), and the AC in one of the rooms did not work properly.
Stayed 5 nights in Jun 2023

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good and safe hotel in southern Jakarta

Overall a very good and safe hotel in southern Jakarta, with safety guard and detectors at the entrance. Breakfast is superb. Very close distance to the (only) metro in Jakarta - which is top-modern. (But you need to buy a local card, e.g. in the Indomart store, prior to travel. The hotel also has a big pool, BUT THERE IS SOMETHING WITH THE POOL WATER. After approx 15 minutes in the pool, my fingers "shrinked" a lot, and my old wound on my hand started to "corrode" (very strange feeling) - which never happens to me in a normal swimming pool. Besides of this - I recommend to stay here.
Stayed 6 nights in Dec 2023

10/10 Excellent

Gwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the big trees around the swimming pool area, but I do not like the candle placed on the outdoor dining tables by the swimming pool as it doesn't give enough light to enjoy the meal or drink, there should be a proper outdoor light

8/10 Good

juvenal Lopes

Liked: Cleanliness, staff & service
Swimming pool showers area should be use safety floor, when wet conditions floors very slipper, I felt I was lucky not get hurted seriously I just got brush in my back and my bump but my bump get turned black and swelling. I have to use my own money expense for treatment.
Stayed 3 nights in May 2024

4/10 Poor

Roudolph W

Disliked: Staff & service, amenities, property conditions & facilities
Booked for Non-Smoking Room and ended up in a smoking room in a smoking floor which made it difficult to breathe and sleep. We spent only 6 hours/day in the room.
Stayed 2 nights in Oct 2022

8/10 Good

Everett

Liked: Property conditions & facilities, room comfort

Not great value for me

It was a pretty straightforward hotel. Nothing jumped out and the area was a little bland. The WiFi wasn’t great and the cleaning service wasn’t up to good standards (they didn’t refill soap or toilet paper when I was clearly out and also threw out a bag of stuff that wasn’t garbage, nor was even by a garbage can). I wouldn’t stay here again, but that’s just me.
Stayed 4 nights in Feb 2023

6/10 Okay

Glenn

The hotel needs renovation. The closet door won’t close so the light is always on. One of the bedside light switches is hard to operate. The towel rack in the bathroom is not fixed properly and seems to be falling off. Housekeeping knocked on my door at about 9:30 PM to offer me bottled water when I didn’t ask for any and it was already quiet time. Soundproofing is not good as I can hear the live band playing in the pool area. The road to the hotel has traffic always except early morning.
Stayed 2 nights in May 2024

6/10 Okay

Morihiko

Disliked: Cleanliness, staff & service
Cockroaches / no Wi-Fi / lazy and weird staff / not enough staff at the front desk I was shocked when I saw a cockroach at the bathroom as it was my first time to see it at any hotels in Indonesian. I spent about 1 - 2 months in hotels in Jakarta, Jogja, or Bali... WiFi is very hard to use almost no connection. No improvement while I am staying more than one week. Some staff at the restaurant are excellent while others are very lazy for example 1) room keeping sometime is not good as they forgot to put hand towels, toilet paper and even inconsistent timing 2) almost a week laundry staff did not come to the room and they never keep the promise about when it was ready to returned after washed 3) front staff and security staff were always chatting or playing with their phones ... very far from friendly.
Stayed 7 nights in Oct 2023

8/10 Good

Chaitanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

改善希望

ベッドメイキングはするも、シーツの交換は一度もされなかった。室内用スリッパも最初の二個だけを使いまわすのみであった。洗面用のタオルは一度使用済のものがまた整理整頓されおかれていた。これは、前日の染みが付着していたためすぐに分かった。バスマットも交換されていないことに気が付き、スタッフ向けに手紙を残した。 基本的に、連泊の場合でも同料金を支払っているにも関わらず、交換や補充がされないことが不満であった。 清潔感に欠けるため、サービスでフルーツやスイーツが部屋に置かれていたが食べるのに躊躇した。
Stayed 13 nights in Jan 2025