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Shangri-La Jakarta

5.0 star property
Luxury hotel with 4 restaurants and a full-service spa

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Photo gallery for Shangri-La Jakarta

Garden view
1 bedroom, premium bedding, down comforters, pillowtop beds
Outdoor wedding area
Meeting facility
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Parking included
  • Spa

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Room, 1 King Bed

Property amenity

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Pillowtop bed
Down duvet
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

Garden view

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Pillowtop bed
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Pillowtop bed
Down duvet
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Premium bedding
Down duvet
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite King

1 bedroom, premium bedding, down comforters, pillowtop beds

One Bedroom Suite King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Premium bedding
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Room, 2 Twin Beds

Garden view

Horizon Club Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Pillowtop bed
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for One Bedroom Suite King

Living area | 49-inch LED TV with cable channels, TV

One Bedroom Suite King

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Club Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Horizon Club Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bay Suite

Living area | 49-inch LED TV with cable channels, TV

Two Bay Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room Non smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suites Non smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Suites Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite Twin

1 bedroom, premium bedding, down comforters, pillowtop beds

One Bedroom Suite Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon Club King Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Horizon Club King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Club Twin Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Horizon Club Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Living area | 49-inch LED TV with cable channels, TV

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room Non smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe King Room Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Three Bay Suite

Living area | 49-inch LED TV with cable channels, TV

Three Bay Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220

What's nearby

  • Thamrin City Shopping Mall - 9 min walk - 0.5 miles
  • Grand Indonesia - 10 min walk - 0.5 miles
  • Bundaran HI - 11 min walk - 0.6 miles
  • Plaza Indonesia - 14 min walk - 0.8 miles
  • Gelora Bung Karno Stadium - 4 min drive - 2.0 miles

Getting around

  • Jakarta Karet Station - 7 min walk
  • Stasiun MRT - Setiabudi - 12 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 44 min drive

Restaurants

  • ‪SATOO at Shangri-La Hotel, Jakarta - ‬1 min walk
  • ‪Tomaple - ‬3 min walk
  • ‪Satoo - ‬3 min walk
  • ‪Jia - ‬1 min walk
  • ‪Nishimura - ‬1 min walk

About this property

Shangri-La Jakarta

Luxury family-friendly hotel near Thamrin City Shopping Mall
Close to Grand Indonesia, Shangri-La Jakarta provides free water park access, a poolside bar, and a terrace. Indulge in a body treatment, a facial, and a manicure/pedicure at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), 3 outdoor tennis courts, and express check-out
  • Express check-in, luggage storage, and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 662 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
More amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with separate tubs/showers and bidets
  • 49-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 6.75 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 to 26 for adults and USD 12 to 13 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • B.A.T.S.
  • JIA
  • Nishimura
  • Rosso
  • SATOO

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Children's pool
  • Free water park
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • 5 steps to reach entrance
  • Accessible shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (44 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (39 inches high)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Portable hoist available
  • Portable shower seat
  • Roll-in shower (51 inches wide)
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 32 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 26.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 to 26 for adults, and USD 12 to 13 for children
  • Valet parking fee: USD 6.75 per stay
  • Rollaway bed fee: USD 26.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Shangri-La Jakarta
Jakarta Hotel Shangri-La
Jakarta Shangri-La
Jakarta Shangri-La Hotel
Shangri-La Hotel Jakarta
Shangri-La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri-La Jakarta Jakarta
Shangri-La Jakarta Hotel Jakarta

Frequently asked questions

Does Shangri-La Jakarta have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Shangri-La Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Jakarta?

Self parking is free at this property.

What time is check-in at Shangri-La Jakarta?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Shangri-La Jakarta?

Check-out is at noon.

Where is Shangri-La Jakarta located?

This family-friendly Jakarta hotel is located in the business district, within 1 mi (2 km) of Golden Triangle, Thamrin City Shopping Mall, and Grand Indonesia. Bundaran HI and Jakarta World Trade Center are also within 1 mi (2 km). Jakarta Karet Station is 7 minutes by foot and Stasiun MRT - Setiabudi is 12 minutes.

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Shangri-La Jakarta Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 450 out of 640 reviews
Rating 8 - Good. 145 out of 640 reviews
Rating 6 - Okay. 33 out of 640 reviews
Rating 4 - Poor. 7 out of 640 reviews
Rating 2 - Terrible. 5 out of 640 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edmar

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with excellent service
Stayed 1 night in Mar 2025

10/10 Excellent

Budiman

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet hotel and convenient
Stayed 4 nights in Jan 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Fumiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exellent, but the neighbor was difficult to walk.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gautam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay at Shangri La. would definitely recommend.
Stayed 3 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and facilities

Stayed 3 nights with executive club access. Excellent spa, bar and nightclub with live music every night. Great food in the executive club. Excellent service from all staff. Very happy with the stay
Stayed 4 nights in Jun 2024

10/10 Excellent

jacopo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best

Shangri-la means Top Quality at 360°, everywhere. Best hotel chain, i am in love
Stayed 1 night in Nov 2024

10/10 Excellent

Aydin

Liked: Cleanliness, staff & service, property conditions & facilities
Thakyou very much
Stayed 4 nights in Feb 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and so friendly I couldn’t fault them
Stayed 2 nights in Feb 2024

10/10 Excellent

Hyukman(Eric)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Masafumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff at the hotel were very friendly and I felt that I am welcomed from arrival to departure.
Stayed 1 night in Oct 2023

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities
Always a great hotel to stay, but could use a remodel
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Emi in the breakfast restaurant brought me a ginger tea for my cough that was super nice
Stayed 1 night in Dec 2023

10/10 Excellent

Dhiraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place with fantastic staff all across

Excellent service made me feel like at home and welcomed
Stayed 3 nights in Oct 2023

10/10 Excellent

Nadiem

Liked: Cleanliness, staff & service, property conditions & facilities
It was a return trip after many years and good to see Shangri-la has kept it's standards for good service and personalized hospitality.
Stayed 1 night in Nov 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and service. The breakfast has everything you can imagine
Stayed 4 nights in Feb 2023

10/10 Excellent

Dudley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was impeccable, the grounds were impeccable, and the service was impeccable. The Shangri-La lived up to it's reputation. It was a great convention hotel.
Stayed 1 night in Mar 2023

10/10 Excellent

Pranjal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Quality Services
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience. We like Shangri-La. Everything available in one Hotel. No need to go out. Wonderful and friendly service make the stay unique.
Stayed 3 nights in Jan 2024

10/10 Excellent

Trisyia

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 2 nights in Jul 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for the meetings we had. Everyone was so helpful. Great breakfast buffet!
Stayed 6 nights in Feb 2023

10/10 Excellent

Vladimir

Liked: Staff & service, amenities, property conditions & facilities
One of the best hotels we’ve stayed in, we’ve been to over 50 countries. The hotel is gorgeous, fitness center is the best with free weights, and all the equipment you need.. and then the sauna, steam room, cold plunge.. we had an unbelievable stay! Thank you!
Stayed 1 night in Mar 2024

10/10 Excellent

umbu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2022

10/10 Excellent

robert

Always good
Stayed 4 nights in Mar 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really stood out with their services however during my stay the hotel was so busy that food options weren’t always replenished in time, sometimes not at all during breakfast.
Stayed 4 nights in Jul 2023