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Shangri-La Jakarta

5.0 star property
Luxury hotel with 4 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Shangri-La Jakarta

Outdoor pool, pool umbrellas, sun loungers
Property video
Terrace/patio
Outdoor wedding area
Outdoor wedding area
Shangri-La Jakarta offers a retreat from the city's busy streets with an outdoor pool, children's pool, and water park access. Enjoy facials and body scrubs at the spa, and dine at four on-site restaurants serving international cuisine. The helpful staff earns high marks.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

Property amenity

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Separate bedroom
Pillowtop bed
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

Garden view

Horizon Club, Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Property amenity

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Separate bedroom
Pillowtop bed
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club Room, 2 Twin Beds

Garden view

Horizon Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for One Bedroom Suite King

1 bedroom, premium bedding, down comforters, pillowtop beds

One Bedroom Suite King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Separate bedroom
  • 88 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • 69 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220

What's nearby

  • Thamrin City Shopping Mall - 9 min walk - 0.5 miles
  • Grand Indonesia - 10 min walk - 0.5 miles
  • Bundaran HI - 11 min walk - 0.6 miles
  • Plaza Indonesia - 14 min walk - 0.8 miles
  • Gelora Bung Karno Stadium - 4 min drive - 2.0 miles

Getting around

  • Jakarta Karet Station - 7 min walk
  • Stasiun MRT - Setiabudi - 12 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 44 min drive

Restaurants

  • ‪SATOO - ‬3 min walk
  • ‪B.A.T.S. - ‬1 min walk
  • ‪Nishimura - ‬1 min walk
  • ‪Horizon Lounge - ‬1 min walk
  • ‪JIA - ‬3 min walk

About this property

Shangri-La Jakarta

Luxury family-friendly hotel near Thamrin City Shopping Mall
Close to Grand Indonesia, Shangri-La Jakarta provides free water park access, a poolside bar, and a terrace. Indulge in a body wrap, a body scrub, and a body treatment at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), 3 outdoor tennis courts, and express check-out
  • Express check-in, wedding services, and 13 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 662 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
More amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with separate tubs/showers and bidets
  • 49-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 6.75 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 to 26 for adults and USD 12 to 13 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • B.A.T.S.
  • JIA
  • Nishimura
  • Rosso
  • SATOO

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Children's pool
  • Free water park
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • 5 steps to reach entrance
  • Accessible shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (44 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (39 inches high)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Portable hoist available
  • Portable shower seat
  • Roll-in shower (51 inches wide)
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 32 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from October 22 2025 to October 23 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 26.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 to 26 for adults, and USD 12 to 13 for children
  • Valet parking fee: USD 6.75 per stay
  • Rollaway bed fee: USD 26.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Shangri-La Jakarta
Jakarta Hotel Shangri-La
Jakarta Shangri-La
Jakarta Shangri-La Hotel
Shangri-La Hotel Jakarta
Shangri-La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri-La Jakarta Jakarta
Shangri-La Jakarta Hotel Jakarta

Frequently asked questions

Does Shangri-La Jakarta have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Shangri-La Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Jakarta?

Self parking is free at this property.

What time is check-in at Shangri-La Jakarta?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Shangri-La Jakarta?

Check-out is at noon.

Where is Shangri-La Jakarta located?

This family-friendly Jakarta hotel is located in the business district, within 1 mi (2 km) of Golden Triangle, Thamrin City Shopping Mall, and Grand Indonesia. Bundaran HI and Jakarta World Trade Center are also within 1 mi (2 km). Stasiun MRT - Setiabudi is 12 minutes by foot and Dukuh Atas MRT Station is 13 minutes.

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Reviews

Shangri-La Jakarta Reviews

9.4

Exceptional

9.4

Cleanliness

8.0

Location

9.4

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 472 out of 666 reviews
Rating 8 - Good. 148 out of 666 reviews
Rating 6 - Okay. 34 out of 666 reviews
Rating 4 - Poor. 7 out of 666 reviews
Rating 2 - Terrible. 5 out of 666 reviews

Reviews

10/10 Excellent

Rachael

lovely stay - staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is among the best in 5 Stars hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Yofri Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is no better hotel in Jakarta than Shangri-La! The service and quality is unrivalled.
Stayed 1 night in May 2025

10/10 Excellent

Gautam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay at Shangri La. would definitely recommend.
Stayed 3 nights in Oct 2023

10/10 Excellent

Nadiem

Liked: Cleanliness, staff & service, property conditions & facilities
It was a return trip after many years and good to see Shangri-la has kept it's standards for good service and personalized hospitality.
Stayed 1 night in Nov 2023

10/10 Excellent

jacopo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best

Shangri-la means Top Quality at 360°, everywhere. Best hotel chain, i am in love
Stayed 1 night in Nov 2024

10/10 Excellent

Dudley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was impeccable, the grounds were impeccable, and the service was impeccable. The Shangri-La lived up to it's reputation. It was a great convention hotel.
Stayed 1 night in Mar 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience. We like Shangri-La. Everything available in one Hotel. No need to go out. Wonderful and friendly service make the stay unique.
View from 18th floor.
Stayed 3 nights in Jan 2024

10/10 Excellent

umbu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2022

10/10 Excellent

robert

Always good
Stayed 4 nights in Mar 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really stood out with their services however during my stay the hotel was so busy that food options weren’t always replenished in time, sometimes not at all during breakfast.
Stayed 4 nights in Jul 2023

10/10 Excellent

D J

Exactly what we expected…

My wife and I were impressed when we stayed at the Shangri-La in Cebu and therefore we decided to book another Shangril-La for a brief stay in Jakarta. We were not disappointed with the service being very good, all staff attentive and the hotel being to a high standard. The breakfast was again a stand-out part of the stay with a wide selection. Even though we were not travelling with children, the hotel seems very good at looking after people with kids with lots of things to keep the little ones occupied.
Stayed 2 nights in Apr 2024

6/10 Okay

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very noisy in Horizon Club

At afternoon tea all cakes was gone and the area was very noisy with a lot of children running around.
Stayed 1 night in May 2023

8/10 Good

KWOK KEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food in restaurant is overpriced and medium/low quality.
Stayed 2 nights in Mar 2023

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Was really disappointed in Horizon Club breakfast. Several stations empty at 9am and staff can't be bothered to replenish them. Definitely not 5 star service
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of the hundreds of hotels I've stayed in lifetime this Hotel is easily the best I've ever stayed at. No exageration. The most beautiful Hotel with amazing restaurants and the friendliest staff I have ever met. This is a 6 star Hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Recommend horizon room. Buffet restaurant is second to none.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Also would highly recommend horizon room. Lunch at the buffet restaurant is best I have had and the buffet changes daily.
Stayed 5 nights in Sep 2025

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is really big but it needs maintenance in main lobby , the mat is already buried deteriorated and looks old and a bit unprofessional
Stayed 5 nights in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Michela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, amazing staff. Would definitely stay again. Thank you
Stayed 2 nights in Jul 2025

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 6 nights in Jun 2025

10/10 Excellent

Wai Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room: Spacious, elegant, clean Service: warm and helpful In-room dining: provide Authentic Indonesian Food, Randang and good-gado taste really good
Stayed 1 night in Jul 2025

10/10 Excellent

Albert Yesudian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staffs at club floor
Stayed 2 nights in Jul 2025

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