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Shangri-La Jakarta

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Outdoor pool, pool umbrellas, sun loungers - Shangri-La Jakarta (Jakarta)
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4 restaurants; breakfast, lunch, and dinner served - Shangri-La Jakarta (Jakarta)
Front of property - Shangri-La Jakarta (Jakarta)
Outdoor wedding area - Shangri-La Jakarta (Jakarta)
Luxury
5.0 star property
9.4

Exceptional

Luxury sanctuary in Jakarta's heart

Expansive grounds feature a complimentary water park for family fun. The Nordic spa circuit offers hot tubs, cold plunges, saunas, and steam rooms. Weekend children's programs allow parents to enjoy cocktails at stylish bars or savor international cuisine at four distinctive restaurants.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Twin Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Twin Room

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Property amenity

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club, Room, 1 King Bed

Garden view

Horizon Club, Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Property amenity

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club Room, 2 Twin Beds

Garden view

Horizon Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Suite King

Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Suite King

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Suite King

A hotel room with two beds, a desk, a chair, and a view of the cityscape.

One Bedroom Suite King

  • Sleeps 4
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club Room

Premium bedding, down comforters, pillowtop beds, minibar

Horizon Club Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Jakarta, Shangri-La Jakarta is in the city center and near a metro station. Grand Indonesia and Thamrin City Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Taman Mini Indonesia Indah. Traveling with kids? Consider Ismail Marzuki Park, or check out an event or a game at Gelora Bung Karno Stadium. Visit our Jakarta travel guide
Map
Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220

What's nearby

  • Golden Triangle
    Golden Triangle
    5 min walk - 0.3 miles
  • Grand Indonesia
    Grand Indonesia
    13 min walk - 0.7 miles
  • Bundaran HI
    Bundaran HI
    14 min walk - 0.8 miles
  • National Monument Monas. Merdeka Square, Jakarta, Indonesia
    Plaza Indonesia
    17 min walk - 1.0 mile
  • Thamrin City Shopping Mall
    14 min walk - 0.8 miles

Getting around

  • Jakarta Karet Station
    7 min walk
  • Stasiun MRT - Setiabudi
    12 min walk
  • Soekarno-Hatta Intl. Airport (CGK)
    44 min drive

Restaurants

  • SATOO
    3 min walk
  • Nishimura
    1 min walk
  • B.A.T.S.
    1 min walk
  • JIA
    3 min walk
  • Horizon Lounge
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 6.75 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 to 26 for adults and USD 12 to 13 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • B.A.T.S.
  • JIA
  • Nishimura
  • Rosso
  • SATOO

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Children's pool
  • Free water park
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • 5 steps to reach entrance
  • Accessible shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (44 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (39 inches high)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Portable hoist available
  • Portable shower seat
  • Roll-in shower (51 inches wide)
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 32 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The property will be renovating from June 1 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 26.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 to 26 for adults, and USD 12 to 13 for children
  • Valet parking fee: USD 6.75 per stay
  • Rollaway bed fee: USD 26.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Shangri-La Jakarta have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Shangri-La Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shangri-La Jakarta?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Shangri-La Jakarta?

Check-out is at noon.

Where is Shangri-La Jakarta located?

This family-friendly Jakarta hotel is located in the business district, within 1 mi (2 km) of Golden Triangle, Grand Indonesia, and Thamrin City Shopping Mall. Bundaran HI and Jakarta World Trade Center are also within 1 mi (2 km). Stasiun MRT - Setiabudi is 12 minutes by foot and Dukuh Atas MRT Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shangri-La Jakarta Reviews

9.4

Exceptional

9.4

Cleanliness

8.0

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 508 out of 707 reviews
Rating 8 - Good. 151 out of 707 reviews
Rating 6 - Okay. 35 out of 707 reviews
Rating 4 - Poor. 7 out of 707 reviews
Rating 2 - Terrible. 6 out of 707 reviews

Reviews

Verified

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect Very helpful staff
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Ming Long

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was just top notch. One of the best I've ever been to.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area is nice for kids. Hotel is not new but very well maintained. Nearby Mosque can be a nuisance due to volume. Great staff. Overall a very good stay.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Maryati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly and helpful. Food was yummy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kerim Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and smooth Check-In experience. Fantastic Breakfast buffet. Outstanding friendly staff. Very helpful concierge desk. Overall a very pleasant experience for my repeat stay at the Shangri-La Jakarta. Thank you
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Very luxurious. I like the Club level facilities.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Always outstanding, facilities, attention to detail. Staff in the Horizon lounge are amazing
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property in Jakarta, great spa services and very helpful staff. Highly recommend if staying in Jakarta for business or leisure.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities
Front desk staff was extremely helpful despite the hotel was very busy with full occupancy
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Budiman

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet hotel and convenient
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service and food
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Kim Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is among the best in 5 Stars hotel.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Also would highly recommend horizon room. Lunch at the buffet restaurant is best I have had and the buffet changes daily.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Niko

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and the staff were fantastic. Really enjoyed my stay in Shangrila Jakarta and the helpfulness and friendliness of all the staff from the people at the doors to the desks to the restaurant staff made my stay that much better. Thank you, everyone
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Recommend horizon room. Buffet restaurant is second to none.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Masafumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff at the hotel were very friendly and I felt that I am welcomed from arrival to departure.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and so friendly I couldn’t fault them
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Dhiraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place with fantastic staff all across

Excellent service made me feel like at home and welcomed
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Albert Yesudian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staffs at club floor
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Nadiem

Liked: Cleanliness, staff & service, property conditions & facilities
It was a return trip after many years and good to see Shangri-la has kept it's standards for good service and personalized hospitality.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Yofri Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is no better hotel in Jakarta than Shangri-La! The service and quality is unrivalled.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of the hundreds of hotels I've stayed in lifetime this Hotel is easily the best I've ever stayed at. No exageration. The most beautiful Hotel with amazing restaurants and the friendliest staff I have ever met. This is a 6 star Hotel.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at the Hotel Shangri-La in Jakarta on multiple occasions. It is a nice hotel with friendly and professional staff. Breakfast is a great combination of Indonesian, western, and other foods. The pool and children’s water play area make this a great option for those traveling to Jakarta with children.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and facilities

Stayed 3 nights with executive club access. Excellent spa, bar and nightclub with live music every night. Great food in the executive club. Excellent service from all staff. Very happy with the stay
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness
Nice hotel with excellent staff service, but the breakfast area downstairs was very crowded with not much food variety… another minus is that the location is a little bit far away from some convenient stores. But in general I recommend the SLJ.
Stayed 3 nights in Nov 2025