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Nuanza Hotel & Convention

3.5 star property
A peaceful retreat where travelers can unwind by the outdoor pool, enjoy spa treatments, and savor restaurant meals surrounded by garden grounds

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Photo gallery for Nuanza Hotel & Convention

A modern building with a reflective glass facade, surrounded by a landscaped area with trees and a swimming pool. - Nuanza Hotel & Convention (Cikarang)
A modern hotel with a prominent 'NUANZA' sign, featuring a sleek, vertical design with illuminated windows and a central atrium. - Nuanza Hotel & Convention (Cikarang)
A modern restaurant with large windows, a city view, and a central plant. - Nuanza Hotel & Convention (Cikarang)
A modern interior with two escalators, marble walls, and a glass railing. - Nuanza Hotel & Convention (Cikarang)
A modern interior with a large chandelier, multiple floors, and a reception area. - Nuanza Hotel & Convention (Cikarang)
Nuanza Hotel & Convention offers a relaxing getaway with an outdoor pool, sunny terrace, SPA & GYM, and Aj Brandon Restaurant. Enjoy two coffee shops, free in-room WiFi, and garden spaces that create a comfortable atmosphere for all visitors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Twin Room

A modern hotel room with a large bed, a desk, and a TV mounted on the wall.

Deluxe Twin Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Single Room

A modern hotel room with a large bed, a desk, and a chair. There is a TV on the wall and a window with a city view.

Deluxe Single Room

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Designer Room

A modern hotel room with a large bed, a TV mounted on the wall, and a built-in bookshelf.

Designer Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Premier Suite

A modern bedroom with a bed, a sofa, a desk, and a large abstract painting.

Premier Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

A modern hotel room with a large bed, a sofa, a small table with a dessert, a TV, and a painting on the wall.

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

Designer Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premier Suite

A modern bathroom with a freestanding bathtub, two sinks, a glass shower enclosure, and a large mirror.

Premier Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A modern bathroom with a large mirror, two sinks, a bathtub, and a shower.

Junior Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Cikarang is home to Nuanza Hotel & Convention. Grand Megumi Driving Range and Jababeka Golf & Country Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit CityWalk Lippo Cikarang and Jababeka Living Plaza. Waterboom Lippo Cikarang and Go! Wet Waterpark Grand Wisata Bekasi are also worth visiting. Visit our Cikarang travel guide
Map
Jl. Raya Cikarang Cibarusah Km 40 No.17, Cikarang, West Java, 17530

What's nearby

  • CityWalk Lippo Cikarang
    3 min drive - 1.8 miles
  • Jababeka Living Plaza
    4 min drive - 2.2 miles
  • Mall Lippo Cikarang
    6 min drive - 2.7 miles
  • Waterboom Lippo Cikarang
    6 min drive - 2.7 miles
  • President University
    8 min drive - 4.6 miles

Getting around

  • Bekasi Kranji Station
    19 min drive
  • Halim Perdanakusuma Intl. Airport (HLP)
    38 min drive

Restaurants

  • Gadang Barubah
    10 min walk
  • Restoran Sami Kuring
    13 min walk
  • De Bangoor's Coffee House
    12 min walk
  • Sop Durian Warta
    10 min walk
  • Sate dan sop kambing Pak enyin
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 190,000 for adults and IDR 190,000 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Aj Brandon Restaurant
  • Durian Cafe
  • Montezuma Sky Lounge
  • The Porte

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchairs on site

More

  • 25 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 500000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 500000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 190000 for adults and IDR 190000 for children
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Safety features at this property include a fire extinguisher
Property Registration Number 8120013290475

We should mention

Pool access available from 6:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Nuanza Hotel & Convention have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–8:00 PM.

Is Nuanza Hotel & Convention pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Nuanza Hotel & Convention?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Nuanza Hotel & Convention?

Check-out is at noon.

Does Nuanza Hotel & Convention provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Nuanza Hotel & Convention located?

Situated in Cikarang, this spa hotel is within 3 mi (5 km) of CityWalk Lippo Cikarang, Jababeka Living Plaza, and Grand Megumi Driving Range. Mall Lippo Cikarang and Waterboom Lippo Cikarang are also within 3 mi (5 km).

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Reviews

Nuanza Hotel & Convention Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 67 out of 109 reviews
Rating 8 - Good. 27 out of 109 reviews
Rating 6 - Okay. 11 out of 109 reviews
Rating 4 - Poor. 2 out of 109 reviews
Rating 2 - Terrible. 2 out of 109 reviews

Reviews

Verified review

10/10 Excellent

Kotaka

Any places was clean, so I felt so confortable.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Cheuk Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Overall good, the first room smell bad, they change another room for me, no problem.
Stayed 3 nights in Jul 2025
Verified review

4/10 Poor

YOSHIAKI

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Hotel is clean but BAD service

This hotel is new and very clean. But some staff can't speak English. And laundry is so expensive. there is no laundry machine. when I ordered the ice box, the respons was so slow. the room service made very early morning call by mistake in spite of I did not order. so I felt very uncomfortable during my stay.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

NAOHIRO

Liked: Cleanliness, staff & service, amenities
very kind staffs
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

SAMSUNG RESIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very calm & comfortable.
Stayed 4 nights in Feb 2024
Verified review

8/10 Good

meylany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. Front Office staff friendly also staff at recreation.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Suguru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities
ALL GOOD
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

EUN SEOUNG

Liked: Cleanliness
Very kind
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

YONGJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

NAOHIRO

clean and well maintained. water is only bottles and not eco-friendy. 50% chance that sauna is was not working with low temperature
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but can be improved

I was told that the hotel is only 1 year old, overall stay is excellent, staff are very polite and attentive, room is very clean, breakfast and dinner were good (although some breakfast dishes were cold). The only setback is probably due to staff' lack of experience in handling check-in/out that guests had to wait for system confirmation. A slight improvement on this and the rate would be perfect!
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but can be improved

This is my second stay at Nuanza, love that the room is well-lit and very clean. Some improvements to suggest: air-conditioner temperature is not adjustable (or probably the remote control needs repair :), please also consider changing the toiletries to eco-friendly versions. I do not understand the different quality of food served at the only restaurant located at L5, dinner was perfect, but breakfast was bad, although lots of varieties to choose from but the taste should be improved. I visited the salon for a quick haircut but they overcharged, not going to return!
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

JOONG IL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원들이 친절합니다.
Stayed 5 nights in May 2026
Verified review

8/10 Good

min

Liked: Cleanliness, property conditions & facilities
가격대비 깨끗
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

ByeongMin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
주변 가성비 최고
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

KINOSHITA

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔且つアメニティも揃っている。また部屋も広々としており快適に過ごせる。外からの雑音も無く、よく眠れた。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

NORIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋は清掃が行き届いていました。スパは高温のサウナと冷たい水風呂がとても快適でした。
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

KAZUO

Liked: Cleanliness, staff & service, amenities
良かった
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Kazuo

Liked: Cleanliness, staff & service, amenities
室内が綺麗だった
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

JEA SIK

Liked: Cleanliness, amenities, property conditions & facilities
시설이 좋았습니다
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Koichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本からの出張者。高速道路入口に隣接されて移動には適切なホテル。 新しいホテルで清潔。 近くにMallがあるが店舗が少ない。だから食事する場所が少ない。
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

hoyoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
룸서비스가 24시간이라 좋았어요 고속도로 인근이라 교통은 좋습니다 비지니스 출장시에 이용 하기 좋아요
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

GYUHWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고인 호텔, 직원들 모두 친절해요
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

OH HYUN

Liked: Cleanliness, staff & service, room comfort

매우 좋지만, 수질은 엉망! 조식도 괜찮습니다!

다른 부분은 다 만족합니다만, 수질이 매우 안좋습니다. 나는 샤워필터를 가져갔는데, 물을 틀자마자 필터가 검은색으로 변하였습니다. 하루에 2개씩 필터를 교체하였습니다. 여행가시는 분들은 필수로 샤워필터를 가져가셔야 합니다.
Stayed 4 nights in Jul 2024