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Novotel Jakarta Mangga Dua Square Hotel

4.0 star property
Family-friendly Jakarta hotel connected to a shopping center, steps from Mangga Dua

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Photo gallery for Novotel Jakarta Mangga Dua Square Hotel

Outdoor pool
Interior
Bar (on property)
Meeting facility
Minibar, in-room safe, desk, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Suite, 1 King Bed (Premier Floor)

Deluxe Suite, 1 King Bed (Premier Floor) | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed (Premier Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Executive)

Deluxe Room, 1 King Bed (Executive) | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Executive)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premier Floor)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Premier Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Premier Floor)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds (Premier Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Premier Floor)

Deluxe Room, 1 King Bed (Premier Floor) | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Premier Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Jalan Gunung Sahari Raya 1, Jakarta, Jakarta, 14420

What's nearby

  • Mangga Dua - 1 min walk - 0.0 miles
  • Mangga Dua Square - 10 min walk - 0.5 miles
  • Dunia Fantasi - 2 min drive - 1.1 miles
  • Pasar Baru - 3 min drive - 2.2 miles
  • Jakarta International Expo - 3 min drive - 2.2 miles

Getting around

  • Pulomas LRT Station - 11 min drive
  • Jakarta Kampung Bandan Station - 12 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 37 min drive

Restaurants

  • ‪FOOD CITY Mangga Dua Square - ‬2 min walk
  • ‪Bakmi GM - ‬1 min walk
  • ‪Novotel Lounge Bar - ‬2 min walk
  • ‪Fish & Cheap Mangga Dua Square - ‬1 min walk
  • ‪ChekHup Mangga Dua Square - ‬1 min walk

About this property

Novotel Jakarta Mangga Dua Square Hotel

Upscale family-friendly hotel near Mangga Dua
Located close to Mangga Dua Square and Allianz Ecopark Ancol, Novotel Jakarta Mangga Dua Square Hotel provides a shopping mall on site, a garden, and an arcade/game room. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Food Exchange, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, multilingual staff, and a porter/bellhop
Room features
All 362 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • 32-inch LED TVs with cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 150,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (12,400 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 450000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Hotel Mangga
Hotel Mangga Dua
Mangga Dua
Novotel Hotel Mangga Dua
Novotel Jakarta Mangga Dua Square Hotel
Novotel Mangga Dua
Novotel Mangga Dua Hotel
Novotel Mangga Dua Square Hotel
Novotel Jakarta Mangga Dua Square
Novotel Mangga Dua Square
Novotel Hotel Jakarta
Novotel Mangga Dua
Jakarta Novotel
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Hotel Mangga Dua
Novotel Jakarta Mangga Dua Square Hotel Hotel
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Jakarta Mangga Dua Square Hotel Hotel Jakarta

Frequently asked questions

Does Novotel Jakarta Mangga Dua Square Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

Is Novotel Jakarta Mangga Dua Square Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Jakarta Mangga Dua Square Hotel?

Self parking is free at this property.

What time is check-in at Novotel Jakarta Mangga Dua Square Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Jakarta Mangga Dua Square Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Jakarta Mangga Dua Square Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 300000 per vehicle applies.

Where is Novotel Jakarta Mangga Dua Square Hotel located?

This family-friendly Jakarta hotel is located in the business district, within 1 mi (2 km) of Mangga Dua, Mangga Dua Square, and Allianz Ecopark Ancol. Dunia Fantasi and Plaza Glodok are also within 2 mi (3 km). Jakarta Kampung Bandan Station is 12 minutes by foot and Jakarta Rajawali Station is 14 minutes.

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Novotel Jakarta Mangga Dua Square Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 144 out of 494 reviews
Rating 8 - Good. 216 out of 494 reviews
Rating 6 - Okay. 91 out of 494 reviews
Rating 4 - Poor. 26 out of 494 reviews
Rating 2 - Terrible. 17 out of 494 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Staff was nice. Breakfast was great. Nice big swimming pool.
Stayed 2 nights in May 2025

10/10

Great
Stayed 2 nights in Mar 2025

10/10

It is always a pleasure to stay at Novotel Mangga Dua Hotel. The service is impeccable.
Stayed 1 night in Sep 2024

10/10

Had a great stay here while attending a concert! The location is excellent, especially being close to JIS. We got a room overlooking the pool, which was a nice bonus. Even though we arrived at 12, our room was already ready with no queue, which was a great start to our stay. We also requested a welcome drink, and they kindly provided us with two drink vouchers that we could redeem at the restaurant near the pool. The gym was spacious and well-equipped, making it convenient for a quick workout. The room was trendy, clean, and had a very comfortable bed. I also loved the refreshing scent of their amenities! Overall, it was a great experience and worth the price. I would love to stay here again!
Stayed 1 night in Feb 2025

10/10

Great central location to mall right next door to hotel
Stayed 3 nights in Feb 2024

8/10

Good value for money. Great facility. Huge and clean swimming pool. Very friendly and helpful staff.
Stayed 4 nights in Jul 2024

10/10

i love the interior of the lobby and rooms
Stayed 5 nights in Dec 2023

10/10

Nice
Stayed 3 nights in Jun 2024

10/10

Nice
Stayed 1 night in Jun 2024

6/10

Front desk staff is friendly, but the check-in process terrible slow, was about 20 minutes. The room was too far, and not clean. There were a lot of dust on the table.
Stayed 5 nights in Aug 2024

10/10

IT WILL BE MUCH BETTER IF THE AIR CONDITIONER IN THE ROOM CAN BE COOLER.
Stayed 4 nights in Sep 2024

10/10

The rest and service and swiming pool
Stayed 5 nights in Sep 2023

6/10

Slow check-in progress, it was taken about 25 minutes. And I just stand there for 25 minutes, because no place to sit. Less of stuff working, few people were queuing. Room was dirty, a lot of dust on the table. Window sheet hard to move. Far below my expectation as Novotel standards.
Stayed 5 nights in Aug 2024

8/10

Quiet area , not available to walk from outside.Transport is eays.
Stayed 8 nights in May 2024

2/10

Non available rooms
Stayed 1 night in Nov 2023

8/10

I recently returned from an extended business trip to Malaysia and Jakarta. The hotel I stayed at in Jakarta is ideal for anyone attending the Jakarta International Expo, as it's just a 12-minute taxi ride away, with fares costing around $4 per trip. While the area around the hotel is a bit rundown, with heavy traffic and cleanliness issues, the hotel itself is well-maintained and offers excellent amenities. The convenience of having on-site restaurants and a large swimming pool made the stay very comfortable. One standout moment was on my last day when I needed to get to the airport. I didn’t have any cash and was unable to use the local taxi app, but the receptionist, Syif A., along with her manager Reza, went above and beyond to help me. They managed to find a taxi that accepted card payments, which is uncommon, and ensured my journey to the airport was smooth and stress-free. I greatly appreciated their assistance.
Stayed 7 nights in Sep 2024

8/10

There are no amenities like toothbrush and cotton bud. As well the hair dryer is so weak.
Stayed 2 nights in Jul 2023

2/10

Staffs are not helpful and lazy. They never follow up on your request Condition of the hotel is very poor and not clean Towel are old and very dirty
Stayed 8 nights in Mar 2024

6/10

I had to wait more than one hour to be checked in and I was there allready at 16.30 and for 2 days long the air condition was not working
Stayed 3 nights in Jun 2023

6/10

stay was terrible: 1. TV was not working 2. aircon cannot be managed resulted in a cold room 3. no soap bar for washing hand 4. very poor duvet
Stayed 1 night in Nov 2022

6/10

When i book king size bed . They gave the room king size but toilet door unable to close or difficult. I call the operator then technician imminently when i saw he is also struggling. But he is told me he will repair . But problem in the sliding roller as a engineer i know how long its takes and noice and so on… I already mentioned late check in i reached almost 8 pm dam tired. I wend down to counter again to change the room with valid reasons but staff unhappy even she downgraded to smaller room and Quine size bed . Open wardrobe and they gave 2 set if access card room very hot so i kept one inside and went out and try to access the card unable to open the door . Then went down to counter service and told the situation also not happy and she did testing and gave back to me after dinner i went to my room and try to access the door unable again i went down to counter again to reset again. This round i stayed really nightmare. This is not first time i am stayed in this hotel or book through expida app. So definitely need to inform hotel higher management. To improve their standard. Thank you very much for asking our feed back
Stayed 1 night in May 2024

10/10

Stayed 5 nights in Feb 2025

10/10

- ทางเข้ารวมกับห้าง รถทุกคันที่ผ่านต้องจ่าย 5000 idr แม้ไม่ได้จอดรถ เรียกแกรบมารับหน้าล็อบบี้โรงแรมได้ - มีร้านสะดวกซื้อ มีห้าง อาหารเยอะ มีร้านทุเรียนหน้าโรงแรม - ห้องน้ำเป็นกระจก มีม่านปิด แต่ม่านมีรอยเปื้อนราเล็กน้อย - เตียงนอนดี - มีน้ำใส่ขวดแก้วให้ฟรี
Stayed 3 nights in Feb 2025

10/10

Stayed 1 night in Feb 2025

10/10

Stayed 6 nights in Dec 2024