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Novotel Jakarta Mangga Dua Square Hotel

4.0 star property
Family-friendly hotel with a full-service spa connected to a shopping center in Jakarta

Choose dates to view prices

Photo gallery for Novotel Jakarta Mangga Dua Square Hotel

Outdoor pool
Reception
Deluxe Room, 1 King Bed (Executive) | 1 bedroom, minibar, in-room safe, desk
Bar (on property)
Executive lounge
Novotel Jakarta Mangga Dua Square Hotel sits conveniently close to Mangga Dua Square and Allianz Ecopark Ancol. Guests can relax in the garden, have fun in the arcade/game room, sample international dishes at Food Exchange restaurant, or book a rejuvenating massage at the spa.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Pool
  • Bar
  • Room service
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Executive)

Deluxe Room, 1 King Bed (Executive) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Executive)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premier Floor)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Premier Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Premier Floor)

Deluxe Room, 2 Twin Beds (Premier Floor) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds (Premier Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premier Floor)

Deluxe Room, 1 King Bed (Premier Floor) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Premier Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Premier Floor)

Deluxe Suite, 1 King Bed (Premier Floor) | 1 bedroom, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed (Premier Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Jalan Gunung Sahari Raya 1, Jakarta, Jakarta, 14420

What's nearby

  • Mangga Dua - 1 min walk - 0.0 miles
  • Mangga Dua Square - 10 min walk - 0.5 miles
  • Dunia Fantasi - 2 min drive - 1.1 miles
  • Jakarta International Expo - 3 min drive - 2.2 miles
  • National Monument - 10 min drive - 4.2 miles

Getting around

  • Pulomas LRT Station - 11 min drive
  • Jakarta Kampung Bandan Station - 12 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 37 min drive

Restaurants

  • ‪RM Nan Salero - Mangga Dua Square - ‬2 min walk
  • ‪D'Cost Seafood - ‬3 min walk
  • ‪FOOD CITY Mangga Dua Square - ‬2 min walk
  • ‪Bakmi GM - ‬1 min walk
  • ‪Bakmi Gajah Mada - ‬8 min walk

About this property

Novotel Jakarta Mangga Dua Square Hotel

Upscale family-friendly hotel near Dunia Fantasi
Located close to Mangga Dua Square and Allianz Ecopark Ancol, Novotel Jakarta Mangga Dua Square Hotel provides a shopping mall on site, a garden, and an arcade/game room. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Food Exchange, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a computer station, and a vegetable garden
Room features
All 362 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • 32-inch LED TVs with cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 150,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • Computer station
  • Conference center (12,400 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 450000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Hotel Mangga
Hotel Mangga Dua
Mangga Dua
Novotel Hotel Mangga Dua
Novotel Jakarta Mangga Dua Square Hotel
Novotel Mangga Dua
Novotel Mangga Dua Hotel
Novotel Mangga Dua Square Hotel
Novotel Jakarta Mangga Dua Square
Novotel Mangga Dua Square
Novotel Hotel Jakarta
Novotel Mangga Dua
Jakarta Novotel
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Hotel Mangga Dua
Novotel Jakarta Mangga Dua Square Hotel Hotel
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Jakarta Mangga Dua Square Hotel Hotel Jakarta

Frequently asked questions

Does Novotel Jakarta Mangga Dua Square Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

Is Novotel Jakarta Mangga Dua Square Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Jakarta Mangga Dua Square Hotel?

Self parking is free at this property.

What time is check-in at Novotel Jakarta Mangga Dua Square Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Jakarta Mangga Dua Square Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Jakarta Mangga Dua Square Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 300000 per vehicle applies.

Where is Novotel Jakarta Mangga Dua Square Hotel located?

This family-friendly Jakarta hotel is located in the business district, within 1 mi (2 km) of Mangga Dua Square, Allianz Ecopark Ancol, and Dunia Fantasi. Jakarta International Expo and Jakarta International Stadium are also within 3 mi (5 km). Jakarta Kampung Bandan Station is 12 minutes by foot and Jakarta Rajawali Station is 14 minutes.

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Reviews

Novotel Jakarta Mangga Dua Square Hotel Reviews

8.0

Very Good

7.8

Cleanliness

7.6

Location

8.0

Staff & service

8.0

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 155 out of 513 reviews
Rating 8 - Good. 220 out of 513 reviews
Rating 6 - Okay. 93 out of 513 reviews
Rating 4 - Poor. 27 out of 513 reviews
Rating 2 - Terrible. 18 out of 513 reviews

Reviews

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for those going to JIE
Stayed 5 nights in Jul 2025

10/10 Excellent

Maria

Very good
Stayed 2 nights in Aug 2025

10/10 Excellent

Nishadhi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Craig

It is always a pleasure to stay at Novotel Mangga Dua Hotel. The service is impeccable.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Below average.

Front desk staff is friendly, but the check-in process terrible slow, was about 20 minutes. The room was too far, and not clean. There were a lot of dust on the table.
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveler

terrible room condition

stay was terrible: 1. TV was not working 2. aircon cannot be managed resulted in a cold room 3. no soap bar for washing hand 4. very poor duvet
Stayed 1 night in Nov 2022

6/10 Okay

GANESAN

Disliked: Property conditions & facilities
When i book king size bed . They gave the room king size but toilet door unable to close or difficult. I call the operator then technician imminently when i saw he is also struggling. But he is told me he will repair . But problem in the sliding roller as a engineer i know how long its takes and noice and so on… I already mentioned late check in i reached almost 8 pm dam tired. I wend down to counter again to change the room with valid reasons but staff unhappy even she downgraded to smaller room and Quine size bed . Open wardrobe and they gave 2 set if access card room very hot so i kept one inside and went out and try to access the card unable to open the door . Then went down to counter service and told the situation also not happy and she did testing and gave back to me after dinner i went to my room and try to access the door unable again i went down to counter again to reset again. This round i stayed really nightmare. This is not first time i am stayed in this hotel or book through expida app. So definitely need to inform hotel higher management. To improve their standard. Thank you very much for asking our feed back
Stayed 1 night in May 2024

8/10 Good

sulaiman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby | staff
Stayed 6 nights in Oct 2025

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel is my favorite hotel in Jakarta!! Good breakfast. Good energy. Really comfortable and happy stay.
Stayed 1 night in Aug 2025

10/10 Excellent

***

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Aug 2025

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Zwembad was niet schoon.
Stayed 2 nights in Aug 2025

8/10 Good

Moneirah

Liked: Cleanliness
الفندق لا باس به ويميزه مسبحه الجميل ولكن بشكل عام مناسب للسكن
Stayed 5 nights in Jul 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, room comfort

A place to come back to.

Incredible services and people. I enjoyed quite a lot coming back after a stressful work day. The only reason I may not give 5 stars, is because my floor room, the wood part, had some splinter and I did injure my foot (nothing terrible but a bit uncomfortable) Besides that, everything else was 10/10.
Stayed 3 nights in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JAKARTA JUNE 2025

Nice hotel in a great location for Jakarta International Expo. Very nice, large rooms. Staff were all very friendly and helpful!
Stayed 5 nights in Jun 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Breakfast was great. Nice big swimming pool.
Stayed 2 nights in May 2025

10/10 Excellent

Keneeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Vorada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- ทางเข้ารวมกับห้าง รถทุกคันที่ผ่านต้องจ่าย 5000 idr แม้ไม่ได้จอดรถ เรียกแกรบมารับหน้าล็อบบี้โรงแรมได้ - มีร้านสะดวกซื้อ มีห้าง อาหารเยอะ มีร้านทุเรียนหน้าโรงแรม - ห้องน้ำเป็นกระจก มีม่านปิด แต่ม่านมีรอยเปื้อนราเล็กน้อย - เตียงนอนดี - มีน้ำใส่ขวดแก้วให้ฟรี
Stayed 3 nights in Feb 2025

10/10 Excellent

Ginna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here while attending a concert! The location is excellent, especially being close to JIS. We got a room overlooking the pool, which was a nice bonus. Even though we arrived at 12, our room was already ready with no queue, which was a great start to our stay. We also requested a welcome drink, and they kindly provided us with two drink vouchers that we could redeem at the restaurant near the pool. The gym was spacious and well-equipped, making it convenient for a quick workout. The room was trendy, clean, and had a very comfortable bed. I also loved the refreshing scent of their amenities! Overall, it was a great experience and worth the price. I would love to stay here again!
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Far below expectation

Slow check-in progress, it was taken about 25 minutes. And I just stand there for 25 minutes, because no place to sit. Less of stuff working, few people were queuing. Room was dirty, a lot of dust on the table. Window sheet hard to move. Far below my expectation as Novotel standards.
Stayed 5 nights in Aug 2024

8/10 Good

Oleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently returned from an extended business trip to Malaysia and Jakarta. The hotel I stayed at in Jakarta is ideal for anyone attending the Jakarta International Expo, as it's just a 12-minute taxi ride away, with fares costing around $4 per trip. While the area around the hotel is a bit rundown, with heavy traffic and cleanliness issues, the hotel itself is well-maintained and offers excellent amenities. The convenience of having on-site restaurants and a large swimming pool made the stay very comfortable. One standout moment was on my last day when I needed to get to the airport. I didn’t have any cash and was unable to use the local taxi app, but the receptionist, Syif A., along with her manager Reza, went above and beyond to help me. They managed to find a taxi that accepted card payments, which is uncommon, and ensured my journey to the airport was smooth and stress-free. I greatly appreciated their assistance.
Stayed 7 nights in Sep 2024

8/10 Good

fumihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1年前に泊まった時はバスマットやシーツに他の人の毛が付いてたけど、Googleに書いたら改善されてた。
Stayed 3 nights in Sep 2024

10/10 Excellent

Keng Heng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WILL BE MUCH BETTER IF THE AIR CONDITIONER IN THE ROOM CAN BE COOLER.
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness

チェックインの対策を！

チェックインに1時間弱待たされた‼️
Stayed 4 nights in Aug 2024

8/10 Good

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

Good value for money. Great facility. Huge and clean swimming pool. Very friendly and helpful staff.
Stayed 4 nights in Jul 2024

4/10 Poor

Hung

Disliked: Staff & service

缺乏教育訓練的服務態度

服務人員的臉總是臭臉
Stayed 3 nights in Jun 2024

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