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Novotel Jakarta Gajah Mada

Property class: 4

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Photo gallery for Novotel Jakarta Gajah Mada

A high-rise hotel with multiple floors, large windows, and a modern architectural design. - Novotel Jakarta Gajah Mada (Jakarta)
A modern hotel room with a glass-enclosed shower, a neatly made bed, and a visible bathroom area. - Novotel Jakarta Gajah Mada (Jakarta)
A gym with treadmills, dumbbells, and exercise equipment. - Novotel Jakarta Gajah Mada (Jakarta)
A rooftop pool with lounge chairs, a thatched-roof gazebo, and a modern building with large windows. - Novotel Jakarta Gajah Mada (Jakarta)
A modern hotel lobby with a curved reception desk, buffet area, and large pendant lights. - Novotel Jakarta Gajah Mada (Jakarta)
Located close to Candra Naya and Plaza Glodok, Novotel Jakarta Gajah Mada provides a coffee shop/cafe, a playground, and an arcade/game room. Treat yourself to a massage at Oddysius, the onsite spa. The on-site international cuisine restaurant, The Square, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premier Room, 1 King Bed, Executive Level (Executive)

A hotel room with a large bed, a desk, a chair, and a TV.

Premier Room, 1 King Bed, Executive Level (Executive)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a large window.

Superior Room, 2 Twin Beds

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

A modern hotel room with a flat-screen TV, a small round table, a sofa with red cushions, a red chair, and a large window with curtains.

Superior Suite, 1 King Bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, Executive Level (Executive floor)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Premier Room, 2 Twin Beds, Executive Level (Executive floor)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Located in Taman Sari, a neighborhood in Jakarta, Novotel Jakarta Gajah Mada is near a train station. Candra Naya and Merdeka Palace are notable landmarks, and travelers looking to shop may want to visit Plaza Glodok and Mangga Dua Square. Jakarta International Expo and National Monument are two other places to visit that come recommended. Visit our Jakarta travel guide
Map
Jl Gajah Mada No 188, Jakarta, Jakarta, 11120

What's nearby

  • A large white building with a red-tiled roof and green shutters, a central dome, and a flagpole.
    Jakarta History Museum
    19 min walk - 1.0 mile
  • Pancoran Chinatown Point
    9 min walk - 0.5 miles
  • Lokasari Plaza
    13 min walk - 0.7 miles
  • Mangga Dua Square
    2 min drive - 1.6 miles
  • Mangga Dua Square
    4 min drive - 2.5 miles

Getting around

  • Dukuh Atas MRT Station
    7 min drive
  • Jakarta Kota Station
    17 min walk
  • Soekarno-Hatta Intl. Airport (CGK)
    36 min drive

Restaurants

  • Bakmi Felix
    2 min walk
  • Starbucks
    1 min walk
  • Beauty Hot Pot
    2 min walk
  • starbucks
    1 min walk
  • Bakmi Kota 21
    2 min walk

Similar properties

A variety of dishes and food items displayed on a table, including a roasted chicken, rice, and various desserts.
Holiday Inn & Suites Jakarta Gajah Mada by IHG
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  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 537 reviews
Holiday Inn & Suites Jakarta Gajah Mada by IHG
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: IDR 130,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Bar
  • The Square

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (4,704 square feet of space)
  • Meeting rooms

Outdoors

  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 484000.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 130000 per person
  • Rollaway bed fee: IDR 484000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 55112, 9120105421913

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Novotel Jakarta Gajah Mada have a pool?

Yes, this property has an outdoor pool.

Is Novotel Jakarta Gajah Mada pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Jakarta Gajah Mada?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Novotel Jakarta Gajah Mada?

Check-out is at noon.

Where is Novotel Jakarta Gajah Mada located?

Located in the center of Jakarta, this family-friendly hotel is within a 10-minute walk of Candra Naya and Plaza Glodok. Merdeka Palace and Mangga Dua Square are also within 3 mi (5 km). Jakarta Kota Station is 17 minutes by foot and Jakarta Mangga Besar Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Jakarta Gajah Mada Reviews

8.0

Very Good

8.2

Cleanliness

7.6

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 122 out of 400 reviews
Rating 8 - Good. 173 out of 400 reviews
Rating 6 - Okay. 67 out of 400 reviews
Rating 4 - Poor. 32 out of 400 reviews
Rating 2 - Terrible. 6 out of 400 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Staffs are friendly and facility is worned down.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Strategic, nice and clean hotel.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy with my stay

Staff was very friendly and helpful. Location was great for what we wanted to see.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel can tell is ageing, room has a smell. Staff were excellent though.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JAKARTA NOVEMBER 2024

Really nice hotel. Staff were all super friendly and very helpful. The room was really nice and on 21st floor so view of the city.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the relative peace and quiet for such a busy area. I appreciated the look of the room. The gentleman that checked us in was very professional and friendly, a true asset to your hotel.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 7 days and recommend the hotel Very Friendly staff Buffet breakfast was wonderful! Pool was nice Took 1/2 hour from airport There is a grocery and liquor store next to the hotel There is a Taxi stop right at the bottom of the hotel. 1/2 hour to go to Gambir train station 1/2 hour walk to the Mandiri Bank museum which I recommend, ask well as the other museums around.
Stayed 7 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always remember what you pay and what you getting is important . but good hotel for all .
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel assures

After checking into another hotel and finding it filthy (I wont be using OYO ever again) the predictable standards of a chain like Novotel were just what I needed. Veey good price with a pool and very clean. Not the greatest location.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful, clean room. Wonderful experience.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was fantastic
Stayed 7 nights in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Yes room was neglected. Ch
Stayed 6 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weird carpet smells bothered me but rooms are good.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 5 nights in May 2025
Verified review

6/10 Okay

Liked: Room comfort

good price in Jakarta

No big complaint. Good price in Jakarta
Stayed 4 nights in Dec 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Pay what you get

You pay what you get! Hotel is very tired but staff are very friendly
Stayed 8 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not too bad, but could be better.

I had good stay there. However, my review there: For the price I got, it s better to stay in another newer renovated hotel. Because the hotel is not fabulous, but the staffs are nice and friendly. Swimming pool is small. The bed was firm, good. Hotel strictly did not give late check out, need to pay if you need one :-(
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Very friendly & helpful staff, poor breakfast

Positive: Very friendly & helpful staff, bed is comfortable and great for sleep Negative: Water is not hot enough for shower; very limited choices for breakfast, it starts by 07:00 but I went there nearly 08:00, a lot of plates were either empty or in a mass. Too many local people there and it was noisy as well
Stayed 2 nights in Nov 2022
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Room making was sometimes insufficient.
Stayed 6 nights in Jul 2024
Verified review

6/10 Okay

Overall was okay, there are room to improve especially the basic toiletries, there were no hand towel, shower cap, sanitary waste bag.
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Staff & service, room comfort
the rooms were large and comfortable but felt it wasn't clean enough. The sofa was very dusty and didn't feel comfortable sitting in it. We weren't in the room much but to sleep so it was fine.
Stayed 2 nights in Feb 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't believe this is Novotel

I was nearly get my feet hurt by sharp edge of the metal plate between the corridor and the washroom. Can't believe the door can't be closed unless I bang it when I get out. The lifts are extremely slow.
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort

Sub-standard Accor Hotel.

The hotel did not reflect a 4-star hotel but a mere 2-star hotel. The aircon was broken though the engineer managed to fix it, it was not really cool. The hotel condition was gloomy. Amenities in the room was sub standard. Shampoo and bath gel bottles were empty. Sometimes the housekeeper didn't provide bottled water. I've stayed in many Accor hotels around the world, probably this is the worst.
Stayed 6 nights in Dec 2022
Verified review

6/10 Okay

Disliked: Amenities
家族旅行
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Wir hatten 3 Zimmer, das oberste wurde gründlich und zeitnah täglich geputzt und die Handtücher getauscht, im untersten (9. Stock) wurde nicht oder sehr spät geputzt und Handtücher mussten wir an der Rezeption holen. Hotel ist etwas abgewohnt und teilweise riechen auch die rauchfreien Zimmer noch nach Rauch (alter Rauch, der einfach noch in den Vorhängen / Teppich hängt). Rezeption ist freundlich, Frühstück war sehr gut. Massage war preiswert und gut. Lage praktisch.
Stayed 3 nights in Dec 2025