Grand Serpong Hotel

Property class: 4

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Photo gallery for Grand Serpong Hotel

A swimming pool with a slide, lounge chairs, and a view of city buildings. - Grand Serpong Hotel (Tangerang)
A dining area with a wooden table and patterned chairs, surrounded by shelves with plants and motivational wall art. - Grand Serpong Hotel (Tangerang)
A hotel room with a bed, a TV mounted on the wall, a sofa, a coffee table, and an air conditioning unit. - Grand Serpong Hotel (Tangerang)
A lobby with a grand chandelier, a piano, and a red carpet area. - Grand Serpong Hotel (Tangerang)
Unclassified image, 5 of 36, button - Grand Serpong Hotel (Tangerang)
Located close to Primaya Hospital Tangerang and Summarecon Mall Serpong, Grand Serpong Hotel provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a gym and a restaurant.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

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Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Single Room, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

Deluxe Double Room, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Triple Room, City View (Family 2 Bedroom)

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 King Bed

Family Apartment, City View (Family 3 Bedroom)

  • City view
  • 3 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Superior Twin

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Pinang, a neighborhood in Tangerang, Grand Serpong Hotel is near the airport and near a train station. Travelers who have shopping on the agenda can visit Summarecon Mall Serpong and Living World. Indonesia Convention Exhibition and Balekota Mall are two other places to visit that come recommended. Visit our Tangerang travel guide
Map
Jl. MH. Thamrin km 2.7, Panunggangan Utara Kota Tangerang, Tangerang, 15143

What's nearby

  • Bina Nusantara University
    4 min drive - 2.0 miles
  • Summarecon Mall Serpong
    7 min drive - 3.1 miles
  • QBig BSD City
    14 min drive - 7.5 miles
  • Aeon Mall BSD City
    16 min drive - 9.2 miles
  • Indonesia Convention Exhibition (ICE) - BSD City
    17 min drive - 9.8 miles

Getting around

  • Jakarta Bojong Indah Station
    16 min drive
  • Soekarno-Hatta Intl. Airport (CGK)
    29 min drive

Restaurants

  • Seafood 22 nasi uduk
    10 min walk
  • RIVER Side
    8 min walk
  • Rumah Sambal Seruit
    7 min walk
  • RS Global Awal Bros Cafetaria
    8 min walk
  • Radja Sop Duren
    5 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: IDR 100000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: IDR 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
Property Registration Number 9120308142615

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Grand Serpong Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Serpong Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Grand Serpong Hotel?

Check-out is at noon.

Where is Grand Serpong Hotel located?

Located in Pinang, this hotel is 0.5 mi (0.7 km) from Primaya Hospital Tangerang and within 3 mi (5 km) of Summarecon Mall Serpong and Living World. Indonesia Convention Exhibition and Balekota Mall are also within 6 mi (10 km).

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Reviews

Grand Serpong Hotel Reviews

6.0

4.0

Cleanliness

6.0

Amenities

10

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified review

6/10 Okay

Evelyn

Liked: Staff & service
Disliked: Cleanliness
The friendly and helpful staff, quality of the breakfast, and the lovely appearance of the lobby and restaurant were truly unmatched. Unfortunately, the condition and cleanliness of the rooms did not live up to those standards. Both bathrooms and the room where my daughter slept appeared not to have been properly cleaned. Her twin bed, located near the living room, had a cockroach, and there was also hair on the floor. We had traveled overseas that day and were extremely tired, so we did not have the energy to report these issues during our stay. I hope management takes this feedback seriously, because the staff and public areas were wonderful, and with better attention to room cleanliness, this could have been a much more enjoyable experience.
Stayed 1 night in Aug 2026