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Mercure Tangerang BSD City

4.0 star property
Art Deco hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Mercure Tangerang BSD City

Lobby lounge
Bicycling
International cuisine
Superior Twin Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, blackout drapes
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

1 bedroom, minibar, in-room safe, blackout drapes

Privilege, Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Day bed
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Jl. Edutown Cbd. 55 Kavling Lot II No. 8, Pagedangan, Banten, 15339

What's nearby

  • Aeon Mall BSD City - 2 min walk - 0.1 miles
  • Indonesia Convention Exhibition (ICE) - BSD City - 2 min drive - 0.7 miles
  • QBig BSD City - 3 min drive - 1.6 miles
  • Eka Hospital - 4 min drive - 2.2 miles
  • Summarecon Mall Serpong - 10 min drive - 5.7 miles

Getting around

  • Legok Cisauk Station - 10 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 36 min drive

Restaurants

  • ‪Gyu-Kaku Japanese BBQ - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Wingstop - ‬5 min walk
  • ‪Thai I Love You - ‬4 min walk
  • ‪On-Yasai Shabu Shabu - ‬3 min walk

About this property

Mercure Tangerang BSD City

Upscale hotel near Aeon Mall BSD City
Located close to The Breeze Shopping Center and Indonesia Convention Exhibition (ICE) - BSD City, Mercure Tangerang BSD City provides a coffee shop/cafe, a garden, and a playground. The on-site restaurant, Kitchen Yard, features international cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A 24-hour front desk, a vegetable garden, and concierge services
Room features
All 157 rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 175,450 for adults and IDR 87,725 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kitchen Yard
  • Lobby Bar

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4,090 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • No elevator (single-level property)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: IDR 605000
  • New Year's Eve (December 31) Gala Dinner per child: IDR 302500 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 175450 for adults and IDR 87725 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Mercure Tangerang BSD City Hotel
Mercure Tangerang BSD City Pagedangan

Frequently asked questions

Is Mercure Tangerang BSD City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Tangerang BSD City?

Self parking is free at this property.

What time is check-in at Mercure Tangerang BSD City?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Tangerang BSD City?

Check-out is at noon.

Does Mercure Tangerang BSD City provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mercure Tangerang BSD City located?

Located in Bumi Serpong Damai, this hotel is within 1 mi (2 km) of Aeon Mall BSD City, The Breeze Shopping Center, and Indonesia Convention Exhibition (ICE) - BSD City. BSD Xtreme Park and Quantis Club are also within 2 mi (3 km).

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Mercure Tangerang BSD City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 67 reviews
Rating 8 - Good. 23 out of 67 reviews
Rating 6 - Okay. 6 out of 67 reviews
Rating 4 - Poor. 4 out of 67 reviews
Rating 2 - Terrible. 0 out of 67 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

Staff are very friendly and helpful, rooms are very well adopted
Stayed 1 night in Aug 2024

10/10

Impressed by the top notch service at this hotel. The room is tastefully decorated and clean. Will stay there again.
Stayed 4 nights in Oct 2024

10/10

The Service is very good . Always with a smile on. Room is clean. Location Just beside Tangerang BSD Aeon. Very convenient.
Stayed 3 nights in Nov 2024

10/10

Very nice hotel and good location. Easy to find good restaurants. They all near by.
Stayed 1 night in Feb 2020

10/10

It was located nearby the stadium I was watching a concert in! Aesthetically pleasing and clean too. One thing i’d add is a bathrobe in the bathroom but that’s it hehe
Stayed 2 nights in Oct 2024

10/10

Excellent services and great location
Stayed 2 nights in Dec 2023

6/10

No hairdryer in the room.
Stayed 3 nights in Feb 2025

6/10

Want to stay again if lower charge
Stayed 1 night in Jun 2024

8/10

I shall come back next stay : Year End...
Stayed 1 night in Apr 2021

10/10

NICE! I've checkin for this booking.
Stayed 1 night in Jul 2020

10/10

Relatively new hotel, all facilities and amenities are good, loved the semi outdoor swimming pool with glass roofing, room are comfortable and cozy, enjoyed our family staycation! Kudos to the hotel staff and managers.
Stayed 1 night in Apr 2021

10/10

I was expecting a business hotel with a small room but it turned out to be a luxurious room with a sofa and huge bathroom! Everything was clean and comfortable, and the staff were all friendly and polite. The food at the restaurant was good, but the waiting time is fairly long. Overall an excellent stay.
Stayed 2 nights in Feb 2023

8/10

Very new and well keep. Near to aeon mall
Stayed 4 nights in Jun 2022

10/10

love staying in here, it is a brand new hotel, so everything feel like new. Room size is good (30m2) and come with a sofa. Main Reason staying here because it is close to Mozia (3km). Due to holiday Christmas season, hotel was fully booked and parking space is limited, thus some cars were parked on street.
Stayed 2 nights in Dec 2021

6/10

Hotel is nice, good parking and friendly helpful staff. However, breakfast was poor, most of the food was tasteless, cheap and the dishes that were supposed to be served hot were always stone cold. The other issue is towels; although clean, they are old and worn. Definitely not the standard expected.
Stayed 2 nights in Dec 2023

6/10

Overall, my stay for a business trip was decent, and being so close to Aeon Mall was a bonus. Surprisingly, there was no hair dryer in the room. You had to call the front desk to get one, and when it finally arrived, it was outdated, super slow, and way too noisy. Also, no extendable makeup mirror, which feels like a pretty standard amenity these days. Just a couple of basics that were missing, which could’ve made the stay smoother and more efficient.
Stayed 3 nights in Sep 2024

6/10

New hotel in area under construction. Asked for a king bed when checking in. This wad not available which can happen, so I would get 2 single beds. The receptionis wad having a cold and onviously spreading his bacteries. Once coming into the room; I see it had a King bed, so the receptionist obviously was not aware what he was talking about. Went for a beer. Bintang, sold out. Then a Heineken, also sold out. Sorry, we only heft some draft beet left. The room was new and nice, only the button of the bathroom light was not working, so they stayed on the whole night. Obviously some room for improvement
Stayed 1 night in Sep 2023

8/10

This is a very good quality hotel in terms of layout and room amenities. The foyer is really nice, modern, and neatly laid out. The breakfast and dining area is especially well designed with interesting foliage, lines, levels, and cool features. Take a moment to look at how they have created an outdoor atmosphere inside. It’s quite interesting and different. One thing that struck me is that if you are sensitive to road noise, ask for a room facing south. For a really modern hotel, a much better job of noise isolation could have been made. Noisy motorcycles are easily heard which is a drag considering all the other good features of this hotel. There is a mall across the street, but it is an isolated area. So make sure it is in the area you want to go to. Still, it’s on the edge of a motorway network so traffic flow in and out was easy compared to downtown congestion. Arriving late at night it took about 55 minutes from CGK.
Stayed 1 night in Feb 2023

4/10

Did not have towels. Asked Concierge. Still Did not, had to use bath robes as towels. Somewhat deceiving.....shampoo and bath soap is the same. And it doesn't seem of good quality. Doesn't lather well. Had no hair dryer. Told the concierge. Still had no hair dryer throughout my stay. Undertrained staff at breakfast buffet, though they are polite. Asked for knife and fork, never arrived. My coffee didn't arrive either.
Stayed 3 nights in Oct 2023

8/10

Stayed 4 nights in Apr 2025

10/10

Stayed 1 night in Feb 2025

10/10

Stayed 2 nights in Jan 2025

10/10

Stayed 2 nights in Jan 2025

6/10

Stayed 2 nights in Dec 2024

10/10

Stayed 4 nights in Jul 2024