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InterContinental Jakarta Pondok Indah by IHG

5.0 star property
Luxury hotel with 3 restaurants connected to the convention center in Jakarta

Choose dates to view prices

Photo gallery for InterContinental Jakarta Pondok Indah by IHG

Exterior
Meeting facility
Room amenity
Point of interest
Outdoor pool, open 6:00 AM to 9:00 AM, cabanas (surcharge)
InterContinental Jakarta Pondok Indah is centrally located, featuring a health club with yoga and Pilates classes. Guests can dine at three restaurants, enjoy free WiFi, and take children to the playground while staying connected to on-site shopping options.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking included

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Suite, 1 King Bed (Ambassador)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed (Ambassador)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 136 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Room amenity

Premium Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Club Lounge Access (High Floor)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 87 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Room amenity

Classic Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Twin Beds, Club Lounge Access

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (High Floor)

Room amenity

Classic Room, 2 Twin Beds (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 202 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Classic Room

Classic Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Balcony

Classic Room, 1 King Bed, Balcony | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Corner

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Room amenity

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 1 King Bed, Club Lounge Access (Top Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Twin Beds, Club Lounge Access (Top Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed, Club Lounge Access (Top Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located on the boardwalk/promenade, InterContinental Jakarta Pondok Indah by IHG is in Kebayoran Lama neighborhood and is connected to a shopping center. Travelers who have shopping on the agenda can visit Blok M Square and Grand Indonesia. Traveling with kids? Make time for Taman Mini Indonesia Indah, or check out an event or a game at Gelora Bung Karno Stadium.
Visit our Jakarta travel guideOpens in a new window
Map
Jl Metro Pondok Indah Kav Iv Ta, Jakarta, ID, 12310

What's nearby

  • Pondok Indah Golf and Country Club - 13 min walk - 0.7 miles
  • Pondok Indah Mall - 14 min walk - 0.8 miles
  • Gandaria City Mall - 4 min drive - 3.1 miles
  • Blok M Square - 6 min drive - 3.8 miles
  • Gelora Bung Karno Stadium - 10 min drive - 5.8 miles

Getting around

  • Lebak Bulus Grab Station - 3 min drive
  • Jakarta Kebayoran Station - 5 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 48 min drive

Restaurants

  • ‪Gandy's Steak @ Apartemen Golf Pondok Indah - ‬10 min walk
  • ‪Simetri Coffee Roasters Pondok Indah - ‬11 min walk
  • ‪Gandy steak apt.Bukit Golf - ‬18 min walk
  • ‪Nagomi - ‬19 min walk
  • ‪Two Thrds Coffee - ‬12 min walk

About this property

InterContinental Jakarta Pondok Indah by IHG

Luxury family-friendly hotel near Pondok Indah Mall
Located close to Pondok Indah Golf and Country Club, InterContinental Jakarta Pondok Indah by IHG provides a poolside bar, a terrace, and shopping on site. Treat yourself to a Thai massage, a body scrub, or a body treatment at the onsite spa. Be sure to enjoy international cuisine at one of the 3 on-site restaurants. Yoga classes and Pilates classes are offered at the health club; InterContinental Jakarta Pondok Indah by IHG also has a coffee shop/cafe, a garden, and a playground. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and a library.
Other perks include:
  • An outdoor pool and a children's pool, along with a lazy river, a waterslide, and cabanas
  • Free self parking, plus valet parking (surcharge) and extended parking (surcharge)
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a water park (surcharge), and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 311 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and deep soaking tubs
  • 55-inch Smart TVs with premium channels
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free self parking on site
  • Valet parking on site (USD 150,000 per day)
  • Extended parking on site (USD 60,000 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 338,800 for adults and USD 169,392 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sugar and Spice
  • The Lounge

Things to do

  • 24-hour gym
  • 4 hot tubs
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Lazy river
  • Library
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (18,471 square feet of space)

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Guest room or club lounge]
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
6 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 338800 for adults and USD 169392 for children
  • Airport shuttle fee: USD 62 per person (one-way)
  • Airport shuttle fee per child: USD 62 (one-way)
  • Valet parking fee: USD 150000 per day
  • Extended parking fee: USD 60000 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 4-device limit
Parking height restrictions apply

Property is also known as

InterContinental Jakarta Pondok Indah Hotel
InterContinental Pondok Indah Hotel
InterContinental Pondok Indah
InterContinental Jakarta Pondok Indah
InterContinental Jakarta Pondok Indah by IHG Hotel
InterContinental Jakarta Pondok Indah an IHG Hotel
InterContinental Jakarta Pondok Indah by IHG Jakarta
InterContinental Jakarta Pondok Indah by IHG Hotel Jakarta

Frequently asked questions

Does InterContinental Jakarta Pondok Indah by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–9:00 AM.

Is InterContinental Jakarta Pondok Indah by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at InterContinental Jakarta Pondok Indah by IHG?

Self parking is free at this property; nearby parking is also free.

What time is check-in at InterContinental Jakarta Pondok Indah by IHG?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at InterContinental Jakarta Pondok Indah by IHG?

Check-out is at noon.

Does InterContinental Jakarta Pondok Indah by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of USD 62 per person applies.

Where is InterContinental Jakarta Pondok Indah by IHG located?

This family-friendly Jakarta hotel is located on the boardwalk/promenade, within 1 mi (2 km) of Pondok Indah Mall and Pondok Indah Golf and Country Club. Gelora Bung Karno Stadium and National Monument are also within 12 mi (20 km). Lebak Bulus Grab Station is 23 minutes by foot.

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Reviews

InterContinental Jakarta Pondok Indah by IHG Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 156 out of 188 reviews
Rating 8 - Good. 23 out of 188 reviews
Rating 6 - Okay. 8 out of 188 reviews
Rating 4 - Poor. 0 out of 188 reviews
Rating 2 - Terrible. 1 out of 188 reviews

Reviews

10/10 Excellent

Zaki

Staff was amazing
Stayed 4 nights in Oct 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by the quality of this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very professional and always provide a very good service. The breakfast is very nice with lots of options. The hotel is very well located and it's very handy being able to walk directly into the mall.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laelatullisa

Liked: Cleanliness, amenities
This hotel is very nice and luxurious with all the staff being responsive and very helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Aliyakim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and staff
Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and hospitality were excellent! Since the hotel was also connected to the mall, it was easy for us to find dining options and shopping.
Stayed 1 night in Mar 2025

10/10 Excellent

Haliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay in.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay for family with kids easy access to the mall. Best breakfast and the staff were very friendly and professional. We really enjoyed our holiday. Looking forward to staying there again.
Stayed 6 nights in Dec 2024

10/10 Excellent

DELTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this hotel is the attentiveness of the staff at every interaction. The spa and gym facilities are pretty awesome too. Not to mention the room cleanliness everyday, and the vast range of food from all continents for breakfast.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very clean hotel
Stayed 1 night in Dec 2022

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly and helpful, room was great and having bath tub to soak in was wonderful. The little treats provided by the hotel were also greatly appreciated.
Stayed 13 nights in Sep 2024

10/10 Excellent

Geliga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars and 5 words: The best hotel in Jakarta
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, comfortable and easy hotel

Very comfortable hotel, ideal for our overnight stay during flight transfers. Has a mall attached to it for a bit of retail therapy or picking up any forgotten items! Staff are excellent and the tepenyaki bar is definitely worth visiting- excellent food and service!
Stayed 1 night in Oct 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and their attentiveness towards guests was top notch. Property was in excellent condition and being attached to the shopping center was very convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room is quiet which what I needed. Spa was great. Mall is just downstairs.
Stayed 1 night in Jun 2024

10/10 Excellent

Caei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service from the staff.
Stayed 9 nights in Sep 2023

10/10 Excellent

Erry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All above are what I liked mostly

10/10 Excellent

Vita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel Service 👍
Stayed 1 night in Jun 2023

10/10 Excellent

Winli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good service and connected to a shopping mall, very convenient and have a lot of dining options. The staff were all friendly and accommodating our request for connecting room.

10/10 Excellent

Ye reum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatest hotel

I booked hotel for business meeting but room was huge I though it was upgraded and very clean all enough for me even later if i have a plan to come with my family, I will choose this hotel Mostly great thing is connecting shopping mall I was so happy and full of comfortable with this hotel!
Stayed 2 nights in Feb 2024

10/10 Excellent

NOOR AISYAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 👍👍
Stayed 3 nights in Jun 2024

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feel at home.

Beautiful hotel with so friendlly staff where ever you meet them in the property. The hotel is attached to a big mall-Pondok Indah Mall with lots of good restaurants. The breakfast menu at Sugar & Spice is so many and delicious with attentive waiters/waitresses--one of them is RISQI who served me diligently during my 5 days stay. I'll be staying again at this hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Noora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bravo Mr. Sharif

Very friendly staff. Especially Mr. Sharif at the dining breakfast buffet helped us a lot to get what we needed. Explain everything. He’s awesome!
Stayed 2 nights in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top of My Extensive List

Everything was literally perfect with the standout being the staff.I had nothing but genuine friendly efficient interactions at all times.Not once was I disappointed. I cannot say enough about the total quality I experienced in all areas.
Stayed 4 nights in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hairdryer not working. Request staff to change but staff insist to get in the room to check the hairdryer instead of changing it.
Stayed 3 nights in Apr 2025

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