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Ibis Gading Serpong

Property class: 3

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Photo gallery for Ibis Gading Serpong

A modern hotel lobby with a reception desk, seating area, and a world map on the wall. - Ibis Gading Serpong (Gading Serpong)
A children's playroom with a blue wall mural, a green wall with plants, a brown sofa, and a red slide. - Ibis Gading Serpong (Gading Serpong)
A modern hotel with a prominent 'ibis' sign, multiple floors, and a mix of glass and red facade. - Ibis Gading Serpong (Gading Serpong)
A modern dining area with wooden slats, tables, and chairs. - Ibis Gading Serpong (Gading Serpong)
A hotel room with two beds, a desk, a chair, and a TV. - Ibis Gading Serpong (Gading Serpong)
Located close to Summarecon Mall Serpong and Bethsaida Hospitals, Ibis Gading Serpong provides a grocery/convenience store, dry cleaning/laundry services, and a bar. Treat yourself to some rest and relaxation at SAN DE TRIPTA, the onsite spa. Be sure to enjoy a meal at Taste, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 Double Bed

A modern hotel room with a large bed, a desk, and a TV.

Standard Room, 1 Double Bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Gading Serpong, Ibis Gading Serpong is near a train station and near theme parks. Summarecon Mall Serpong and Aeon Mall BSD City are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Scientia Square Park. University Multimedia Nusantara and Pradita Institute are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Gading Serpong travel guide
Map
Jalan Boulevard Gading Serpong, Blok M5 no. 19, Serpong, Gading Serpong, Banten, 15810

What's nearby

  • Summarecon Mall Serpong
    8 min walk - 0.5 miles
  • University Multimedia Nusantara
    15 min walk - 0.8 miles
  • Indonesia Convention Exhibition
    16 min walk - 0.9 miles
  • Scientia Square Park
    3 min drive - 1.4 miles
  • Gading Raya Golf Course
    8 min drive - 2.2 miles

Getting around

  • Tangerang Station
    13 min drive
  • Soekarno-Hatta Intl. Airport (CGK)
    40 min drive

Restaurants

  • Bakmi Aling
    11 min walk
  • Bakmi PHG
    4 min walk
  • Sushi Maru
    4 min walk
  • iVegan Pizza
    10 min walk
  • Chin-Ma-Ya
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 70,000 for adults and IDR 35,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Taste

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5,436 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Vegetable garden

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 70000 for adults and IDR 35000 for children
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 9120105200318

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Ibis Gading Serpong pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Ibis Gading Serpong?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ibis Gading Serpong?

Check-out is at noon.

Does Ibis Gading Serpong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–7:00 PM on request. A fee of IDR 450000 per vehicle applies.

Where is Ibis Gading Serpong located?

Situated in Gading Serpong, this spa hotel is within a 15-minute walk of Summarecon Mall Serpong and Bethsaida Hospitals. University Multimedia Nusantara and Pradita Institute are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ibis Gading Serpong Reviews

7.8

Good

8.0

Cleanliness

7.6

Location

7.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 21 out of 98 reviews
Rating 8 - Good. 49 out of 98 reviews
Rating 6 - Okay. 22 out of 98 reviews
Rating 4 - Poor. 3 out of 98 reviews
Rating 2 - Terrible. 3 out of 98 reviews

Reviews

Verified review

4/10 Poor

Alan

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Staff were very friendly. However, the room needs refurbished/reconditioned to look new/fresh. We saw cockroaches as well😢
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Sumardi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for stay!
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Rachel

Liked: Cleanliness
Nice place to stay, easy to get to and from places
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Thank you awesome place.
Stayed 2 nights in Feb 2023
Verified review

2/10 Terrible

Andree

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bathroom.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Nurjanah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything all ok just bath room need fix cos very old
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Jeffry

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

ネット接続

インターネット接続が非常に弱かったです。
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋은 호텔입니다.
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jan 2022
Verified review

6/10 Okay

Bruno

Liked: Cleanliness, property conditions & facilities, room comfort
Basic hotel but clean
Stayed 5 nights in Nov 2021
Verified review

10/10 Excellent

chanhyeok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay, location

Stayed for a week on a business trip. The ibis gading hotel is a great place to stay and has a good location, so I was comfortable during my stay. The staffs were all friendly, kind and with great results on all requests. I hope I could stay again next time!
Stayed 5 nights in May 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price with cleaning and comfortable stay.
Stayed 1 night in Mar 2021
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

よくあるビジネスホテル

お部屋は無難に問題なく。朝食はサラダやフルーツなど新鮮なものが少なく、次回はなしでいいかな。。
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

BoonHeng

Liked: Cleanliness, staff & service, room comfort
Tolet is not good maintenance
Stayed 2 nights in Jan 2020
Verified review

6/10 Okay

Bryan

Disliked: Cleanliness, amenities
髪の毛が落ちてたりと、イマイチでした。
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at Ibis

Really liked it! Clean, comfy, and the in-room massage is really worth it :)
Stayed 3 nights in Nov 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness

日本人出張者

出張で1泊、利用しました。ホテルは奇麗で、ロケーションも良く（向かいにレストランが有り）、フロントスタッフも親切でした。 ただし、部屋に冷蔵庫が無い点のみ、原点材料かと思います。
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Shang Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Yushen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth for the money

good location for business trip
Stayed 3 nights in Oct 2019
Verified review

4/10 Poor

Win

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Towel and blanket unclean. Staff nice . location good .
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location with factory outlet walking distance

Everything is pretty good. Except the water heater temperature is goes up and down while showering and can be quite hot and then just right.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Nice hotel and good breakfast
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

SHENG HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
印尼米飯風味不太能接受
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

MEI-CHIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很不錯的商務飯店

距離展場不遠,早餐菜色每天均有變化,CP值很高的一家商務飯店
Stayed 3 nights in Oct 2018